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Role: Creative Producer – Web Series

Industry: Media and Entertainment Industry

Function: Product Management

Age Upto: 38 Years

City/State: Noida

Education: Graduation

Work Mode : ONSITE

Working Day : 5

Required Skills: Creative Vision & IP Development,  End-to-End Content Production Leadership,  Cinematic Storytelling & Audience Psychology,  Team Leadership & Cross-Functional Collaboration,  Data-Driven Content Strategy

Description :

Job Overview:

The Creative Producer – Web Series will lead the overall creative vision, strategy, and execution of Web Series content across all formats. The role demands a visionary storyteller who deeply understands cinematic language, audience psychology, and cultural nuances, while maintaining creative excellence and market relevance.

The Creative Producer will be responsible for ideating and developing high-impact original IPs, supervising the full content lifecycle, and ensuring every story aligns with Company’s mission — “Entertainment First in Culture.”

Key Responsibilities:

1. Creative Strategy & Vision:

● Drive the creative vision for company Web Series, ensuring all projects align with the platform’s cultural and entertainment goals.

● Lead ideation and development of original IPs across genres with strong emotional and cinematic value.

● Work closely with screenwriters, directors, and producers to develop highly engaging and culturally resonant scripts.

● Ensure creative consistency, strong storytelling structure, and high production quality across all stages — from concept to scripting, production, post, and release.

2. Content Development & Execution:

● Responsible for content commissioning as per Company’s overall strategy and creative roadmap.

● Ensure smooth execution of projects within defined budget and TATs, maintaining excellence in storytelling and visual quality.

● Maintain a yearly content pipeline, pre-planning content commissioning and licensing in sync with business and cultural objectives.

● Supervise the pre-production, production, and post-production stages of Web Series content to ensure alignment with creative vision.

3. Team Supervision & Collaboration:

● Lead and mentor a team of associate creative producers, writers, producers, and content strategists, fostering innovation and creative ownership.

● Supervise cross-functional teams (internal & external) through all phases — from ideation and scripting to marketing and release.

● Collaborate with marketing, insights, and analytics teams to align creative output with performance goals and audience insights.

4. Platform & Audience Insights:

● Monitor content trends, audience behavior, and performance data to refine content strategies.

● Scout emerging formats, genres, creators, and storytelling trends to keep the company ahead of the curve.

● Analyze content performance metrics and deliver stories with high engagement and completion rates.

● Identify opportunities for IP expansion, spin-offs, or multi-platform storytelling to strengthen the Company's brand footprint.

Qualifications & Skillset:

Creative & Storytelling Skills:

● In-depth understanding of characters, emotions, and visual storytelling.

● Strong grasp of concept selection, narrative pacing, and audience connection.

● Proven ability to develop culturally rooted, high-engagement content.

Technical & Process Understanding

● Deep understanding of Pre-Production (casting, budgeting, locations, costumes, treatment).

● Strong knowledge of Post-Production (editing, sound design, BGM, DI, VFX).

● Ability to maintain storytelling quality across production pipelines.

Strategic & Analytical Strengths:

● Strong understanding of market trends and audience insights.

● Skilled in using data and analytics to shape creative decisions and assess content performance.

Leadership & Decision-Making

● Proactive problem-solver with strong creative judgment.

● Excellent team management and multi-tasking capabilities.

● Ability to balance creative ambition with business strategy and timelines.

Experience:

● Minimum 8+ years of experience in web series creation, creative leadership roles.

● At least 5+ years of on-ground experience in Web Series production and 3+ years in OTT/platform-based content creation.

● High on learning, high on passion, and driven by creative innovation.

Cultural Understanding:

● Deeply rooted understanding of regional culture or broader Hindi-speaking belt sensibilities.

● Ability to translate cultural authenticity into mass, relatable storytelling.

Ideal Candidate:

This role is ideal for a visionary creative leader who lives and breathes cinema — someone with the rare blend of creative instinct, analytical acumen, and cultural depth. The ideal candidate will be passionate about building a cinematic universe that entertains, represents, and elevates regional India on a global scale.

ROLES AND RESPONSIBILITIES:

• Work with the design team to create user-friendly experiences for our enterprise SaaS product.
• Develop, maintain, and enhance our design system to ensure consistency and scalability.
• Work closely with PMs to research and study online and translate insights into design solutions.
• Create prototypes, and high-fidelity UI designs that align with solutions needed.
• Collaborate with engineers to ensure seamless implementation of designs.
• Iterate on designs based on feedback, user testing, and analytics.

IDEAL CANDIDATE:

• 3+ year of experience as a Product Designer, ideally in a SaaS environment.
• Strong portfolio showcasing your experience with enterprise software design.
• Proficiency in design systems and Figma, UI/UX best practices, and modern design tools (Notion, Framer, Webflow, Builder.io, Lovable, Replit, Zapier etc.)
• Solid understanding of accessibility and usability principles.
• Ability to communicate and collaborate effectively with cross-functional teams.
• A passion for crafting delightful and functional user experiences.

SHOULD ALSO HAVE:

• Experience working in B2B or enterprise SaaS products.
• Familiarity with analytics tools and data-driven design decisions.

WHAT TO EXPECT?

• Work on a cutting-edge next-gen enterprise SaaS product.
• Collaborate with a team of top-tier designers and technologists.
• A culture that values creativity, innovation, and continuous learning.
• 6 days' work week (Saturday WFH)
• On Location (New Delhi/ Gurugram or Dubai)

About MyOperator:

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.

Role Overview:

We are seeking a Manager – Customer Success to lead and oversee the entire Customer Success department for our SMBG clients. This role involves managing a team of 3–4 Team Leaders, who in turn manage a large pool of Customer Success Executives. You will be responsible for driving end-to-end customer journey – from onboarding to product adoption, engagement, and retention – while building scalable processes suitable for a high-volume customer base.

Key Responsibilities

• Lead and mentor 3–4 Team Leaders and indirectly oversee a team of 30+ Customer Success Executives.
• Drive customer onboarding, adoption, retention, and satisfaction across SMBG clients.
• Develop and implement customer success strategies and playbooks tailored for high-volume SMB customers.
• Implement and scale tech-touch engagement models for effective customer coverage.
• Develop strategies to drive deep product adoption and showcase the value of MyOperator's solutions (Cloud IVR, Call Center Software, WhatsApp API, etc.).
• Monitor health metrics, churn signals, and client escalations; design proactive action plans.
• Collaborate with Product, Sales, and Support teams to ensure a seamless customer experience.
• Deliver regular business reviews and performance reports to leadership (CEO and senior stakeholders).
• Continuously optimize processes to enhance team productivity and customer outcomes.

Qualifications:

• 5–7 years of proven experience in Customer Success / Account Management within SaaS, Telecom, CPaaS, or Cloud Communication.
• Minimum 2+ years of direct experience leading Team Leaders / Managers.
• Strong exposure to managing high-volume SMB customer bases.
• Excellent strategic thinking, problem-solving, and analytical skills.
• Tech-savvy mindset with experience implementing automation or tech-touch models.
• Experience in reporting to senior leadership (CEO/VP-level) is highly desirable.
• Exceptional communication and stakeholder management skills.

Join us at MyOperator and be part of a dynamic team that is transforming the way businesses communicate. We offer competitive compensation, comprehensive benefits, and ample opportunities for growth and career advancement. Apply today and embark on an exciting journey with us!

Benefits:

• Career growth opportunities in a fast-growing SaaS company.
• A competitive salary and performance-based incentives.
• A dynamic, inclusive, and collaborative work environment.
• Significant opportunities for professional growth and career advancement.
• The chance to make a real impact on thousands of growing businesses in India.
• Comprehensive health and wellness benefits.

Key Responsibilities

Lead outbound and inbound sales calls to convert leads into paying customers

Develop and execute strategic calling campaigns to meet monthly and quarterly sales targets

Identify upselling and cross-selling opportunities across our product suite

Maintain detailed records of customer interactions, feedback, and sales progress using CRM tools

Collaborate with marketing and product teams to refine messaging and improve conversion rates

Mentor junior telesales staff and support training initiatives

Analyze sales metrics and provide actionable insights to improve performance

Resolve customer queries and objections with professionalism and empathy

Required Skills & Qualifications:

3–5 years of proven telesales experience, preferably in the dot-com/Concept Selling

Exceptional communication and negotiation skills

Ability to work independently and as part of a fast-paced team

Results-driven mindset with a passion for exceeding targets

• Lead multiple client projects in the organization. 
• Define & build technical architecture for projects. 
• Introduce & ensure right coding standards within the team and ensure that it is maintained in all the projects. 
• Ensure the quality delivery of projects. 
• Ensure applications are confirmed to security guidelines wherever required. 
• ​Assist pre-sales/sales team for converting raw requirements from potential clients to functional solutions. 
• Train fellow team members to impose the best practices available. 
• Work on improving and managing processes within the team. 
• Implement innovative ideas throughout the team to improve the overall efficiency and quality of the team. 
• Ensure proper communication & collaboration within the team 

• 5+ Years of experience in developing large scale applications. 
• Solid Domain Knowledge and experience with various Design Patterns & Data Modelling 
• Must be well-aware of the latest technological advancements for relevant platforms. 
• Should have Research Oriented Approach 
• Solid at Logical thinking and Problem solving 
• Solid understanding of Coding Standards, Code Review processes and delivery of quality products 
• Experience with various Tools used in Development, Tests & Deployments. 
• Sound knowledge of DevOps and CI/CD Pipeline Tools 
• Solid experience with Git Workflow on Enterprise projects and larger teams 
• Should be good at documentation at project level and code level 
• Should have solid experience with Agile Methodology and process 
• Should have good understanding on Software UX 
• Proficient with communication and good at making judgments 

Expected Outcomes

• Growing the team and retaining talent, thus, creating an inspiring environment for the team members. 
• Creating more leadership within the team along with mentoring and guiding new joiners and experienced developers. 
• Creating growth plans for the team and preparing training guides for other team members. 
• Refining processes in the team on a regular basis to ensure quality delivery of projects- such as coding standards, project collaboration, code review processes etc. 
• Improving overall efficiency and team productivity by introducing new methodologies and ideas in the team. 
• Working on R&D and employing innovative technologies in the company. 
• Streamlining processes which will result in saving time and cost optimization 
• Ensuring code review healthiness and shipping superior quality code 

• Unlimited learning and growth opportunities 
• A collaborative and cheerful work environment 
• Exceptional reward and recognition policy  
• Outstanding compensation  
• Flexible work hours  
• Opportunity to make an impact as your work will directly contribute to our business strategy.
  ​

At Nickelfox, you have a chance to craft a career path as unique as you are and become the best version of YOU. You will be part of a team with a ‘no limits’ mindset in an inclusive, people-focused culture. And we’re counting on your unique perspective to help Nickelfox grow even faster.  

Are you passionate about tech? Dedicated to learning? Come, join us to build an extraordinary experience for yourself and a dignified working world for all. 
 

What makes Nickelfox a great place for you?

In Nickelfox, you’ll join a team whose passion for technology and understanding of business has driven the company to serve clients across 25+ countries in just five years. We partner with our customers to fuel their growth story and enable them to make the right decisions with our customized technology services and insights. All in all, we are passionate to see our customers win the day. This is the reason why 80% of our business comes from repeat clients.  

Our mission is to provide dignified employment and an environment that recognizes the uniqueness of every individual and values their expertise, and contribution. We have a culture that encourages everyone to bring their authentic selves to work. Our people enjoy a collaborative work environment with exceptional training and career development. If you like working with a curious, youthful, high-performing team, Nickelfox is the place for you.

• Turning your hand to any channel, any audience
• Staying updated on appropriate style guidelines and brand voice and tonality for consistency
• Prioritizing and delivering urgent projects within quick turnaround times
• Selling work, creating powerful fun, quirky copies that clearly explain themselves
• Working closely and collaboratively with Designers, Social team and Marketing team
• Working to strict deadlines without compromising on work quality

Desired Candidate Profile

• 2-3 years experience in advertising/social media agency is a must
• Ability to work alone, and be happy to team up with different creatives, as well as speak out and add value during larger brainstorms for fast-turnaround briefs    

• Executing digital marketing strategies across channels including email, social media and display advertising campaigns
• Driving achievement of growth objectives like app installs, display, search, affiliates among others
• Improving the design, UX, traffic and content of the website
• Designing, building and maintaining organization’s social media presence
• Measuring and reporting performance of all digital marketing campaigns and assessing against goals (ROI and KPIs)
• Creating paid campaigns on social media platforms
• Identifying trends and insights, optimizing spend and performance of campaigns based on the insight
• Growing the lead volume at a sustainable cost
• Collaborating with internal teams to create landing pages and optimizing user experience
• Utilizing strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points
• Managing agencies and affiliates
• Driving maximum ROI from campaigns

What you need to have:

• MBA/ PGDM from Tier-1/2 B-School and/ or B. Tech. from a Tier I college
• Analytical skills: Keen interest in evaluating product/market situations, analyzing raw data, and transforming it into actionable marketing strategies
• Demonstrate a positive, ‘can-do’ attitude
• Willingness to roll up your sleeves and get things done
• Strong business acumen and detail orientation
• Outstanding presentation skills
• Excellent problem-solving skills
• Knowledge in OKR, Agile
• Knowledge in Jira, CRM, Power BI
• Exceptional verbal and written communication skills
• 2-4 years of experience in Digital Marketing
• Prior experience in handling campaigns development in terms of digital along with ATL/ BTL channels
• Experience in handling Campaign Management on Google, Facebook, LinkedIn, Twitter etc.
• Experience in performance marketing and affiliate marketing
• Understanding of digital marketing platforms and passion for technology
• Ability to optimize CPC and CPL in an effective manner
• Ability to manage multiple projects with varying priority at one time to deliver results on time and under budget
• High level of integrity and dependability with a strong sense of urgency and results orientation
• Thorough knowledge of web analytics (e.g. Google Analytics, Web Trends etc.) and Google AdWords    

Delivery Manager

Job Description

1. Review customer orders and plan and coordinate in the execution of projects and manage the client accounts
2. Develop scope and budget for projects
3. Ability to understand all technical aspects of the project and its requirements, articulate and communicate the same to internal stakeholders
4. Work with the Presales team to define the technical specification for features and functionalities and also determine the effort associated
5. Hands-on experience in creating SDD, SRS, Gantt Charts, etc.
6. Work closely with Engineering, Solutioning and Platform teams during requirement gathering and documentation phase to understand establish the scope of development work in projects
7. Provide suggestions on implementation approach, limitations/complexity around implementation with respect to the platform used, and recommendations for alternative solutions
8. Perform resource allocations and workload assignments according to project requirements.
9. Report project status to customers and develop required project documentation.
10. Serve as primary contact across all the projects being handled and concerns in assigned accounts

Must have skills:

1. 8+ years of experience leading and delivering projects to high standards and managing high-value accounts
2. Basic understanding of application development technologies like Python, ML, API Integration, etc.
3. Good understanding of server/storage configuration, API Integration, Cloud deployment, and configuration
4. Should have experience working with large government clients and/or large enterprises in BFSI, eCommerce, Healthcare, Retail, and other such verticals
5. Proven track record of building positive and productive working relationships with customers for business growth
6. Ability to analyze and troubleshoot issues in a timely fashion
7. Ability to identify process improvements to achieve cost-effectiveness and time-saving
8. Proven ability to operate with authority and take critical business decisions to meet customer expectations.
9. Should have exceptional communication skills (verbal and written) in English

Essential Personal Attributes:

1. Must be a strong relationship builder with experience within managing all stakeholders
2. Interest in emerging technologies and how they can be applied to drive business outcomes
3. Demonstrated commercial and business focus
4. Negotiation and influencing skills utilizing a consultative approach
5. Ability to multitask and prioritize work to meet timeframes
6. Ability to take ownership of tasks as allocated and raise issues or request resources as appropriate
7. Ability to communicate technical information to non-technical colleagues and clients.
8. Excellent stakeholder management and reporting skills
9. Must be able to translate technical environments into business language
10. Strong commercial acumen

We at Noise.com are looking for an experienced, Tech Lead who has hands-on experience of mobile apps development to be part of our team. We need someone with expert-level technical skills and expertise, who can manage a fully functional web and app development team, maintain impeccable quality standards and optimize functions accordingly throughout the completion of the app project. You will have an opportunity to build the team. 

Profile summary: 

• Managing the entire product life cycle - conceptualization, design, development, Q/A, maintenance, and new version upgradation

• Good knowledge of Ruby,Node.js, React Native, Android/iOS App development, Firebase, and web services (Java, JavaScript, HTML, XML, OOA, OOD, DS, DB Concepts) 

• Work closely with stakeholders on website, app, and internal product planning and execution.

• Provide technical leadership in the end to end design, development, and testing of solutions

• Keep up to date on cutting edge technologies and effectively incorporate that knowledge to our platform roadmap, design, and implementation

• Sound Knowledge of testing methodologies including automation testing

• Handle and address any issues regarding the development: technical difficulty or team management & get all issues resolved by coordinating with other technical experts or if required by any other department for the same

• Coordinate with internal resources and third parties/consultants/vendors for the flawless execution of projects

• Maintaining an Agile environment and meeting the product delivery deadlines

• Lead and manage the day to day activities of their team

• Establish and maintain a proper communication channel among all the stakeholders and report and escalate the same to management as needed

• Tracking the status of the team's work and ensuring deliverables are produced on agreed schedules in coordination with the other stakeholders

• Conduct project risk identification and mitigation action planning

• Conduct module-level work effort estimations and integrate for the whole system  

• Provide accurate and detailed weekly task reports

• Should have at least 3.5+ years of experience in mobile application development experience with at least two apps that are on the app store that you are proud to discuss with us

Your must-haves:  

• You should be familiar with the Cloud Technologies 

• You should be familiar with the Web Architecture 

• You should be familiar with the Mobile Architecture especially MVVM

• Consistently demonstrated ability of Tech Lead in current role

• 5+ Years of relevant industry experience

• Certified: AWS Solution Architect (Preferred but not mandatory)

• Be creative, with a good eye for a picture
  
• Have excellent technical and Photographic and Video graphic skills.
  
• Have good communication and people skills.
  
• Have good IT skills, especially with computer programs such as Photoshop, Premier Pro etc.
  
• Ability to use different types of photographic equipment and photography software.
  
• Understanding of artificial and natural lighting and how it affects different settings, shapes and skin tones.
  
• A keen eye for detail and a well-developed artistic and creative aesthetic.
  
• Keeping up-to-date with technology and method in the industry.
• Good Software Knowledge of Adobe Photoshop, Adobe Lightroom.