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Cloud Architects for On-prem to Cloud Migration:
Experience: 12 - 20 years

Responsibilities :

The Cloud Solution Architect/Engineer specializing in migrations is a cloud role in the project delivery cycle with hands on experience migrating customers to the cloud.
 Demonstrated experience in cloud infrastructure project deals for hands on migration to public clouds such as Azure.
 Strong background in linux/Unix and/or Windows administration
 Ability to use wide variety of open source technologies.
 Closely work with Architects and customer technical teams in migrating applications to Azure cloud in Architect Role.
 Mentor and monitor the junior developers and track their work.
 Design as per best practices and insustry standard coding practices
 Ensure services are built for performance, scalability, fault tolerance and security with reusable patterns.
 Recommend best practises and standards for Azure migrations
 Define coding best practices for high performance and guide the team in adopting the same

Skills:

Mandatory:
 Experience with cloud migration technologies such as Azure Migrate
 Azure trained / certified architect – Associate or Professional Level
 Understanding of hybrid cloud solutions and experience of integrating public cloud into tradition hosting/delivery models
 Strong understanding of cloud migration techniques and workflows (on premise to Cloud Platforms)
 Configuration, migration and deployment experience in Azure apps technologies.
 High Availability and Disaster recovery implementations
 Experience architecting and deploying multi-tiered applications.
 Experience building and deploying multi-tier, scalable, and highly available applications using Java, Microsoft and Database technologies
 Experience in performance tuning, including the following ; (load balancing, web servers, content delivery Networks, Caching (Content and API))
 Experience in large scale data center migration
 Experience of implementing architectural governance and proactively managing issues and risks throughout the delivery lifecycle.
 Good familiarity with the disciplines of enterprise software development such as configuration & release management, source code & version controls, and operational considerations such as monitoring and instrumentation
 Experience of consulting or service provider roles (internal, or external);
 Experience using database technologies like Oracle, MySQL and understanding of NoSQL is preferred.
 Experience in designing or implementing data warehouse solutions is highly preferred.
 Experience in automation/configuration management using Puppet, Chef, Ansible, Saltstack, Bosh, Terraform or an equivalent.
 Experience with source code management tools such as GitHub, GitLab, Bitbucket or equivalent
 Experience with SQL and NoSQL DBs such as SQL, MySQL.
 Solid understanding of networking and core Internet Protocols such as TCP/IP, DNS, SMTP, HTTP and routing in distributed networks.
 A working understanding of code and script such as: PHP, Python, Perl and/or Ruby.
 A working understanding with CI/CD tools such as Jenkins or equivalent
 A working understanding of scheduling and orchestration with tools such as: kubernetes, Mesos swarm or equivalent.

Gainsight is fast growing tech company revolutionizing Customer Success for businesses. The Customer Success company helps businesses grow faster by reducing churn, increasing upsell, and driving customer advocacy. Gainsight provides a complete, end-to-end Customer Success solution through its services and technology. The industry-leading platform helps companies manage customers relationships effectively, track customer health and transform the way organizations orient around the customer. Gainsight is the platform of choice for many leading companies like Box, Adobe and Workday. The company has been recognized as one of the top 100 private cloud companies in the world by Forbes, one of the fastest growing private companies in America by Inc. Magazine, and as one of 20 Great Workplaces in Tech by Fortune Magazine. Gainsight’s CEO, Nick Mehta, has been recognized as one of the Top SaaS CEOs in America. The company has offices in California, Phoenix, St. Louis, London and India.Job DescriptionWorking with the IT Operations Manager; the IT Help Desk Manager is primarily responsible for the day-to-day management of the IT Department’s Help Desk. As the IT Help Desk Manager, you will provide extraordinary leadership & management needs for our growing team. You will have a love for technology and operational excellence. You should be an excellent communicator, leader, decision maker, and driver of solutions who excels in a fast-paced environment and provides unparalleled support to our end user base. Responsibilities:Run the global help desk team and evaluate performanceEnsure all support requests/inquiries are responded to and resolved in a timely fashion, and follow up with end users to identify areas of improvementLead, mentor, and assist local/global team members to deliver quality supportEvaluate current ticketing system. Recommend improvements or replacement optionsEstablish standard/global methodologies through the entire technical support processBuild and maintain a training program for internal end users and IT department users Knowledge, Skills, and Abilities necessary to perform essential job functions:Familiarity with common operating systems (macOS, Windows 10, Linux, as well as some iOS and Android) and software suites (G Suite, MS Office, Teleconferencing solutions).Ability to quickly learn new technologies and provide technical support and user trainingStrong team building and working skills across geographically dispersed teamsProficient at setting strategies to move the organization forward, setting goals, crafting and implementing action plans, and evaluating the process and resultsCompetency in project management and effective management of resources in the execution of multiple projectsEfficient at multitasking in a diverse and demanding environmentExcellent written and verbal interpersonal skills – must be able to communicate fluently in English both verbally and in writingRequirements:Bachelor's degree or equivalent business or relevant field experienceMinimum of 8 to 10 years of hands-on experience in an IT support or technical environmentMinimum of 5 years of Team Lead/Manager experienceMinimum of 4 years of hands-on Help Desk management experienceSelf-starter eager to take on new challenges at a growing, cloud-based companyPreferred:Industry recognized certificationsExperience working in a decentralized multi-site organization