11+ OTA Jobs in Delhi, NCR and Gurgaon | OTA Job openings in Delhi, NCR and Gurgaon

Job Title: Hotel Operations Executive

Location - Gurgaon ( Sec 32 )

Job Summary:

We are looking for a Hotel Operations Executive to manage post-booking activities, including modifications, cancellations, and customer support. The role requires coordination with hotels, handling escalations, and ensuring a smooth guest experience.

Key Responsibilities:

• Manage post-booking queries, modifications, and cancellations.
• Coordinate with hotels for confirmations and issue resolution.
• Provide customer support via calls, emails, and chats.
• Handle escalations, refunds, and payment discrepancies.
• Maintain booking records and improve processes.

Requirements:

• Experience: 1+ years in hotel reservations, operations, or customer service.
• Skills: Strong communication, problem-solving, and coordination.
• Technical: Familiarity with OTA booking systems is a plus.

Sales & Financial Counsellor – IVF (Delhi/Gurgaon/Noida/Ghaziabad)

Key Responsibilities:

Financial Counselling:

Provide face-to-face financial counselling to patients, helping them understand the costs involved in IVF treatment and offering customized payment plans.

Conversion: Effectively communicate the benefits of our IVF packages to potential patients, with the goal of converting inquiries into confirmed treatment plans.

Patient Grievance Handling: Address and resolve patient grievances promptly, ensuring patient satisfaction throughout their journey with us.

Patient Relationship Management: Build and maintain strong relationships with patients, ensuring they feel supported and informed throughout their treatment process.

Collaboration: Work closely with the medical team to ensure a seamless patient experience and address any financial or administrative concerns.

Key Qualifications:

Experience: 2-5 years of experience in financial counselling, preferably in a healthcare or IVF setting.

Communication Skills: Excellent verbal and written communication skills, with the ability to explain complex financial concepts in a simple and empathetic manner.

Sales Skills: Proven track record in sales or counselling roles, with the ability to convert inquiries into confirmed sales.

Problem-Solving Skills: Strong ability to handle patient grievances and ensure high levels of patient satisfaction.

Empathy: A caring and empathetic approach towards patients, understanding their emotional and financial concerns.

Keywords:

Financial Counsellor

IVF Financial Advisor

Patient Relationship Manager

Healthcare Sales

IVF Counsellor

Patient Grievance Handling

Healthcare Financial Consultant

IVF Package Sales

Patient Satisfaction

Fertility Treatment Advisor

Why Join Us?

Impactful Role: Play a key role in helping couples achieve their dreams of parenthood by guiding them through the financial aspects of IVF treatment.

Supportive Environment: Work in a caring and supportive environment where patient satisfaction is the top priority.

Career Growth: Opportunities for professional growth and development within the organization.

The ideal candidate is a highly resourceful and innovative developer with extensive experience in the layout, design, and coding of websites specifically in PHP format. You must also possess a strong knowledge of web application development using PHP programming language and MySQL Server databases. 

Requirement:

·        3-4 years of experience in web applications/full stack development using PHP, Ajax, Linux, MySQL, Apache

·        Good experience with PHP frameworks CodeIgniter (Laravel, symphony etc. would be a plus)

·        Hands on experience with SQL schema design, REST API design, API integrations

·        Working knowledge of cron jobs

·        Familiarity with modern libraries and frameworks. ie: Bootstrap, jQuery, etc

·        Expertise in developing highly scalable and performant web applications.

·        Proficient in debugging and diagnosing production systems

·        Experience in preparing design specifications/documents.

Good to have:

·        Familiar with Payment Gateways/Wallet integrations is a plus.

·        Experience working with JIRA, Bitbucket, Git, etc.

·        Good written and technical communication skills.

·        Working knowledge of WordPress with plug-in development.

Responsibilities:

·        Adhere to best practices in software development on PHP technology.

·        Deliver high-quality, unit-tested code that follows good coding principles.

·        Maintain a positive influence on your associate team members.

·        Excellent communicator and possess the ability to robust articulation.

·        Show high ownership and is self-driven.

·        Provide support on troubleshooting systems when issues are escalated.

·        Help deliver as a team, verifying that completed user stories meet business expectations.

Leading & Building content marketing strategy for Slurrp farm and specific marquee campaigns as a part of content marketing roadmap that includes Digital/ Performance/ Social & Editorial partnerships, CRM, PR & Publicity  Ensuring all content is on-brand, consistent, in terms of style, quality & tone of voice across channels 

Partner with the creative, studio, and external agency teams to build content assets needed for campaigns and season launches 

Deep dive into consumption outcomes and marketing impact and continually experiment on marketing approaches and tactics to build organic traffic for the brand 

Maintain, develop & execute master content calendar for the brand 

What to bring 

8-10 years of experience in In-house creative studio/ agency along with deep knowledge and experience in driving & managing digital content marketing 

BA in literature (mandatory) & MA (preferred) or similar qualification 

Consumer Tech/ FMCG / D2C experience is highly desirable 

Should possess leadership skills to lead the content team to successful completion of its objectives 

Strong attention to detail and ability to work with timelines

Principal Software Engineer

Opportunity in this role / Why should you join here?

You will enjoy working with us if you are looking to work in a stimulating, flexible, open environment. You will experience ownership and independence at the same time providing technical solutions that work.

You will be part of the madness and thrill of growing the business from scratch. You get to make decisions, fail fast and learn fast. You get to contribute, add value to the organization by thinking like an entrepreneur. You are supported by the best talent in the industry and work with creative teams. You are rewarded as you go on proving yourself.

Requirements:

• Bachelor's degree in Computer Engineering/Computer Science or related field
• At least 6+ years of experience with at least 4 years of software application design experience
• Strong analytical and problem solving skills
• A full stack generalist with experience in both front-end and back-end technologies
• Proven experience in high-level programming languages, like Java and Development of scalable Web Applications and Web Services
• Experience in JavaScript frameworks like Angular, React, NodeJS
• Passion for delivering products end-to-end, from ideation to implementation
• Proven experience building complex web applications and micro services
• Strong experience with Spring Boot stack (spring cloud, spring-data)
• Extensive experience in developing and consuming REST APIs
• Experience in PHP is a plus advantage

Responsibilities:

• Participate in design reviews and recommend improvements
• Provide technical guidance in software design and development activities
• Recommend new technologies to ensure quality and improve productivity
• Support in all phases of SDLC and ensure delivery of high-quality products
• Analyse business requirements and design/develop most effective technical solution
• Analyse and troubleshoot application issues in a timely fashion
• Work with other engineers in planning, prioritising and executing assigned tasks within deadlines

x• Work with QA team in preparing test cases and assist in automation

• Mentor other Engineers as and when required
• Assist in maintenances and upgrades of existing software applications
• Assist in risk assessment and mitigation activities.
• Assist in technical audits and make sure to implement audit recommendations.

JOB TITLE: Business Developer Executive (Website Sales)

(Experience Required: 1 Year and above)

REPORTS TO: Business Development Manager

JOB OVERVIEW:-

• Primary duties include identifying business opportunities, building and
• maintaining successful relationships with prospects and existing clients, collaborating with
• executives on business strategy to determine objectives, evaluate current business performance
• and maximizing business reach and potential.

RESPONSIBILITIES & DUTIES:-

● Managing sales activities.

● Actively seek out new #Sales Opportunities

● Set up meetings with potential clients on calls and video calls.

● Write new business proposals.

● Conversion of leads through calling.

● Acquire and maintain the latest. necessary technical knowledge to convert leads.

● Negotiate/close deals.

● Collaborate with highly experienced team members to achieve better results.

● Conduct market research to identify selling possibilities

● Maintain knowledge of all product and service offerings of the company.

● Keep prospective client database updated.

● Follow company guidelines and procedures for the acquisition of customers.

● Develop and manage efficient networks for Business Development.

● Consistently achieve revenue targets set by management.

● Generate sales through available online freelance portals.

● Cool-tempered and able to handle rejection

QUALIFICATIONS & SKILLS:-

● Bachelor’s degree in a related field

● 1 Year of Experience as a Business Developer.

● Must have experience in Lead Conversion.

● Experience in Online Lead Generation via Upwork, Freelancer, Guru, etc. is a plus.

● Email Etiquette, Proposal Writing, Follow-up, and Requirement Gathering

● Must have experienced Client Interaction.

● Understanding of the Demand and Supply of Software Outsourcing, Web Design, Web Development, Mobile App Development.

● Excellent written and verbal communication skills are required.

Can Follow me on Linked In for direct messages - https://www.linkedin.com/in/codeflies-hr

What you need to have:

• Managing B2C sales by developing and implementing business strategies.
• Meeting planned sales goals.
• Setting individual sales targets within the sales team.
• Tracking sales goals and reporting monthly and  quarterly results
• Overseeing the activities and performance of the sales team.
• Coordinating with marketing team on lead generation.
• Developing the ongoing training of your salespeople.
• Understand our ideal customers and how they relate to our products.
  
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