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IT Operations Engineer - Arcitech AI

Full-time

Navi Mumbai, Maharashtra, India

2-5 Years Experience

IT Operations Engineer - Arcitech AI

Full-time

Navi Mumbai, Maharashtra, India

Position: IT Operations Engineer

Location: Vashi

Employment Type: Full-time

About the Role :

We are seeking an experienced and versatile IT & Desktop Engineer with 3–5 years of hands-on experience

in IT infrastructure support, server management, desktop troubleshooting, and cloud technologies

(AWS/Azure). This role includes system administration, network support, desktop management, and security

operations. The ideal candidate should be capable of handling end-user support as well as backend IT

operations, ensuring smooth functioning of servers, networks, and endpoint devices.

Key Responsibilities

• Manage and maintain servers including installation, configuration, patching, and performance

monitoring.

• Perform routine server administration tasks such as backups, security updates, IAM and logs.

• Manage Active Directory, Group Policies, and access permissions.

• Troubleshoot system and application issues across Windows/Linux.

• Ensure uptime, availability, and reliability of IT infrastructure.

• Support IT security operations including antivirus, firewalls, and vulnerability fixes.

• Maintain IT documentation, SOPs, and configuration records.

• Provide L1/L2 end-user support for desktops, laptops, printers, and other endpoint devices.

• Install, upgrade, and troubleshoot Windows/Mac/Linux OS on client systems.

• Diagnose and resolve hardware, software, and peripheral issues.

• Configure and manage endpoint security tools and policies.

• Manage CCTV configuration, monitoring, and backup processes.

• Perform LAN/WAN troubleshooting including switches, routers, Wi-Fi, and cabling.

• Handle network troubleshooting (DNS, DHCP, IP conflicts, connectivity issues).

• Set up new user profiles, email accounts, and access privileges.

• Support remote users using VPN and remote access tools.

• Oversee identity and access lifecycle (SSO, MFA setups).

• Configure network devices and enforce basic network security standards.

• Monitor security alerts & escalate incidents when necessary.

• Assist in implementing security policies, compliance controls & patching plans.

• Support cloud resources setup, IAM access, and monitoring.

• Monitor systems through tools like Grafana, CloudWatch, Zabbix, or similar.

• Manage license renewals & vendor coordination.

• Support biometric devices & access control systems.

• Assist HR/Operations during onboarding/offboarding processes.

• Collaborate with cross-functional teams to improve IT workflows.

• Participate in IT audits and compliance reviews.

• Conduct periodic infrastructure health checks.

• Identify automation opportunities in IT operations.

• Support procurement decisions for IT equipment & services.

• Perform root-cause analysis for major incidents.

Technical Skills Required

• Windows & Linux server management

• LAN/WAN troubleshooting & network diagnostics

• CCTV configuration and backup management

• Endpoint device configuration & management

• Asset management

• Networking knowledge: DNS, DHCP, TCP/IP, Routing, Switching

• Backup tools & disaster recovery

• IT ticketing systems & ITIL processes

• Security tools: antivirus, EDR, endpoint protection

• Basic cloud concepts (AWS/Azure)

Industry

• IT Services and IT Consulting

Employment Type

Full-time

Sales Engineer

Location: Navi Mumbai / Mumbai ( All areas)

Experience: 2 -8 years

Qualification:

Diploma or Graduation in mechanical field

Work Experience:

2+ years of experience in related industry

Strong technical knowledge of equipment and elevator systems.

Languages : English, Hindi and local language

Job Summary:

We are seeking a motivated and skilled Sales Engineer to join our

team across various regions in the equipment and elevator sector. This role combines technical expertise with strong sales acumen to drive business growth by identifying customer needs, offering tailored solutions, and ensuring the successful implementation of our products. The ideal candidate will possess solid engineering knowledge, exceptional communication skills, and the ability to build

and maintain long-lasting customer relationships.

1. Technical Sales

Develop and execute strategies to achieve sales targets for equipment and elevator systems. Conduct technical presentations and product demonstrations for prospective and existing clients. Provide detailed technical and application advice to customers on equipment and elevator solutions.

2. Customer Engagement

Identify and assess customer needs through site visits, consultations, and discussions. Prepare and deliver proposals, quotations, and technical documentation.

Maintain and build relationships with key clients, ensuring high levels of customer satisfaction and retention.

3. Project Management

Oversee the technical aspects of sales projects from inception to completion, ensuring all specifications and requirements are met.

Collaborate with engineering and installation teams to ensure successful project delivery. Address and resolve technical issues that arise during the sales process or order finalization.

4. Market Analysis

Monitor and analyse market trends, competitor activities, and customer feedback to identify opportunities and threats. Provide insights and recommendations to enhance product offerings and sales strategies.

5. Reporting and Documentation

Maintain records of sales activities, customer interactions, and project status in the CRM system. Prepare regular sales reports, forecasts, and performance metrics for management review.

Skills:

•2-7 years of proven experience as a sales or in a similar role.

•Strong written and verbal communication skills.

•Strong technical knowledge of equipment and elevator systems.

•Excellent communication and presentation skills.

•Time management and ability to meet deadlines

•Strong problem-solving skills and a customer-focused approach.

•Proficiency in CRM software and Microsoft Office Suite (Excel, Word, PowerPoint).

•Valid driver’s license and willingness to travel as required.

•Ability to work independently and manage time effectively in a field-based role.

Senior Talent Acquisition Specialist Full-Time · Mumbai · ₹10–15 LPA

TL;DR: We’re hiring a Senior TA Specialist to own end-to-end recruiting for Proof of Skill — and help us prove that the best way to hire is through proof, not promises.

About Proof of Skill:

AI has broken hiring. Resumes are fabricated. Assignments are AI-generated. Interviews are gamed. We’re building the trust layer of hiring — a blockchain-based protocol where every candidate carries a fully verified profile: Proof of ID, Proof of Experience, Proof of Skill, and Proof of Education.

We use AI matchmaking to connect this verified talent with companies — helping them close roles in 4 interviews on average. Launched Nov ’24. 12K+ candidates. 150+ org partners including Sprinto, Yes Bank, IDfy, Moshi Moshi & Pega. Growing fast.

What you’ll do:

• Own full-cycle recruiting across tech, product, and business roles — from JD to offer
• Source aggressively across LinkedIn, job boards, referrals, communities, and your own network
• Manage and leverage relationships with recruiting agencies pan-India to scale pipeline when needed
• Partner closely with hiring managers to deeply understand role requirements and calibrate fast
• Build and maintain a warm bench of high-quality passive candidates
• Drive a fast, structured interview process — screening, coordinating, and closing with urgency
• Track funnel metrics and continuously optimize time-to-hire and quality-of-hire

Why you are:

• 3+ years of recruiting experience — ideally a mix of agency and in-house
• Proven track record closing tech and startup roles (engineering, product, growth)
• Strong agency background — you know how to work the market, not just post and pray
• Deep, active network of recruiting agencies across India
• Excellent at candidate experience — responsive, direct, and respectful of people’s time
• High-agency, self-driven — you don’t wait for a process, you build one
• Based in Mumbai

Major plus if you’ve:

• Recruited for early-stage startups (Series A and below)
• Placed candidates internationally or worked with global hiring mandates
• Experience hiring for blockchain, Web3, or AI-native companies
• Built or managed a small recruiting team

Why join us:

You’ll be one of the first dedicated hiring hires at a company that is — quite literally — reinventing how talent is found and trusted. You won’t just fill roles. You’ll help shape what great hiring looks like from the inside, using a platform built to make it faster and fairer.

Strong UI / Product / Visual Designer Profile (Not UX-focused)

Mandatory (Experience 1) – Must have 2+ Years of hands-on experience in UI / Product / Visual Design, with strong exposure to web and mobile app design (from concepting, wireframes, prototypes to final UI).

Mandatory (Portfolio) – Must have a strong visual/UI design portfolio showcasing product, web, and app UI work with clear emphasis on visual hierarchy, interaction detail, color, and layout.

Mandatory (Tools) – Proficiency in Figma, Adobe XD, FigJam, Photoshop, Illustrator (knowledge of Sketch, Axure, Zeplin is a plus).

Location: Mumbai

Experience Required: 2+ Years

Job Type: Full-Time

Notice Period: Immediate Joiners

(Looking for Local Candidates of Mumbai)

About the Role

We are seeking a skilled and experienced Full Stack (MERN) Developer to join our product engineering team. The ideal candidate must have experience working in a product-based software development company and should have hands-on involvement in e-commerce platform projects.

Mandatory Criteria

• Candidate must be currently working or have prior experience in a product-based software development company
• Candidate must have worked on at least one e-commerce platform project (end-to-end involvement)

Key Responsibilities

• Develop and maintain scalable web applications using MongoDB, Express.js, React.js, and Node.js
• Translate UI/UX designs into high-quality front-end code
• Build and integrate RESTful APIs
• Ensure performance, quality, and responsiveness of applications
• Participate in design discussions, code reviews, and contribute to technical documentation
• Work in a collaborative, agile development environment

Required Skills

• Strong proficiency in JavaScript, React.js, Node.js, and Express.js
• Hands-on experience with MongoDB or other NoSQL databases
• Solid understanding of RESTful APIs and architectural patterns
• Knowledge of version control systems like Git
• Understanding of CI/CD and cloud-based deployment practices
• Good grasp of performance optimization, caching, and security practices

• Understand the entire business process flow from business and organize Sales & BD team to achieve the organizational goals
• Ownership of department wise strategy and P&L and delivery
• Establish strategy and best practices to ensure achievement of overall sales and BD objectives
• Take a lead role in building a strong sales management culture with internal as well as external stakeholders
• Develop ingenious methods or tools to improve conversion of lead to sale, create new channels of business, new business, and brand associations
• Recruit, train and develop teams to deliver pathbreaking results
• Distribution of annual and monthly targets among team members to ensure monthly targets are achieved
• Proactively manage and creatively review the performance and progress of team members monthly, quarterly
• Spend time with external and internal stakeholders to understand and identify critical business issues and align strategies to mitigate them into strengths
• Sharer solutions with leadership on anticipated challenges, and update developments on a periodic basis
• Presenting reports and plans to Board
• Working and thriving in ad hoc environments

• upGrad was awarded the Best Tech for Education by IAMAI for 2018-19,
• upGrad was also ranked as one of the LinkedIn Top Startups 2018: The 25 most sought-after startups in India.
• upGrad was earlier selected as one of the top ten most innovative companies in India by FastCompany.
• We were also covered by the Financial Times along with other disruptors in Ed-Tech.
• upGrad is the official education partner for Government of India - Startup India program.
• Our program with IIIT B has been ranked #1 program in the country in the domain of Artificial Intelligence and Machine Learning.

• Work with Product Managers and Business to understand business/product requirements and vision.
• Provide a clear architectural vision in line with business and product vision.
• Lead a team of architects, developers, and data engineers to provide platform services to other engineering teams.
• Provide architectural oversight to engineering teams across the organization.
• Hands on design and development of platform services and features owned by self - this is a hands-on coding role.
• Define guidelines for best practices covering design, unit testing, secure coding etc.
• Ensure quality by reviewing design, code, test plans, load test plans etc. as appropriate.
• Work closely with the QA and Support teams to track quality and proactively identify improvement opportunities.
• Work closely with DevOps and IT to ensure highly secure and cost optimized operations in the cloud.
• Grow technical skills in the team - identify skill gaps with plans to address them, participate in hiring, mentor other architects and engineers.
• Support other engineers in resolving complex technical issues as a go-to person.

• 12+ years of experience in design and development of ecommerce scale systems and highly scalable SaaS or enterprise products.
• Extensive experience in developing extensible and scalable web applications with
  • Java, Spring Boot, Go
  • Web Services - REST, OAuth, OData
  • Database/Caching - MySQL, Cassandra, MongoDB, Memcached/Redis
  • Queue/Broker services - RabbitMQ/Kafka
  • Microservices architecture via Docker on AWS or Azure.
  • Experience with web front end technologies - HTML5, CSS3, JavaScript libraries and frameworks such as jQuery, AngularJS, React, Vue.js, Bootstrap etc.

• Extensive experience with cloud based architectures and how to optimize design for cost.
• Expert level understanding of secure application design practices and a working understanding of cloud infrastructure security.
• Experience with CI/CD processes and design for testability.
• Experience working with big data technologies such as Spark/Storm/Hadoop/Data Lake Architectures is a big plus.
• Action and result-oriented problem-solver who works well both independently and as part of a team; able to foster and develop others' ideas as well as his/her own.
• Ability to organize, prioritize and schedule a high workload and multiple parallel projects efficiently.
• Excellent verbal and written communication with stakeholders in a matrixed environment.
• Long term experience with at least one product from inception to completion and evolution of the product over multiple years.

ML Engineer-Analyst/ Senior Analyst

Job purpose:

To design and develop machine learning and deep learning systems. Run machine learning tests andexperiments and implementing appropriate ML algorithms. Works cross-functionally with the Data Scientists, Software application developers and business groups for the development of innovative ML models. Use Agile experience to work collaboratively with other Managers/Owners in geographically distributed teams.

Accountabilities:

• Work with Data Scientists and Business Analysts to frame problems in a business context. Assist all the processes from data collection, cleaning, and preprocessing, to training models and deploying them to production.

• Understand business objectives and developing models that help to achieve them, along with metrics to track their progress.

• Explore and visualize data to gain an understanding of it, then identify differences in data distribution that could affect performance when deploying the model in the real world.

• Define validation strategies, preprocess or feature engineering to be done on a given dataset and data augmentation pipelines.

• Analyze the errors of the model and design strategies to overcome them.
• Collaborate with data engineers to build data and model pipelines, manage the infrastructure and data pipelines needed to bring code to production and demonstrate end-to-end understanding of applications (including, but not limited to, the machine learning algorithms) being created.

Qualifications & Specifications

• Bachelor's degree in Engineering /Computer Science/ Math/ Statistics or equivalent. Master's degree in relevant specification will be first preference

• Experience of machine learning algorithms and libraries
• Understanding of data structures, data modeling and software architecture.
• Deep knowledge of math, probability, statistics and algorithms
• Experience with machine learning platforms such as Microsoft Azure, Google Cloud, IBM Watson, and Amazon

• Big data environment: Hadoop, Spark
• Programming languages: Python, R, PySpark
• Supervised & Unsupervised machine learning: linear regression, logistic regression, k-means

clustering, ensemble models, random forest, svm, gradient boosting

• Sampling data: bagging & boosting, bootstrapping
• Neural networks: ANN, CNN, RNN related topics
• Deep learning: Keras, Tensorflow
• Experience with AWS Sagemaker deployment and agile methodology