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Nasdaq Listed AI-driven Content/Knowledge Management Company
Role: Senior Technical Consultant
Schedule: Fully Remote but requiring working in EDT Zone (Second shift work till 12:30 AM IST)
Benefits: Cell-Phone Reimbursement, Food Allowance, Internet Allowance, Commute Allowance
Company:
Upland Software (Nasdaq listed) is a leader in AI-powered knowledge and content management software. Our solutions help enterprises unlock critical knowledge, automate content workflows, and drive measurable ROI—enhancing customer and employee experiences while supporting regulatory compliance. More than 1,100 enterprise customers rely on Upland to solve complex challenges and provide a trusted path for AI adoption.
Job Description
Opportunity Summary:
We are seeking an experienced Senior Technical Consultant to join our India-based Center of Excellence team. This role demands both technical depth and customer presence—someone who thrives under pressure, communicates clearly, and solves complex integration and troubleshooting challenges in real time, often while collaborating directly with customers on live calls.
What would you do?
· Customer Engagement & Solutioning
o Lead and participate in technical meetings with enterprise customers, including troubleshooting sessions and go-live support calls.
o Translate complex technical details into language understandable by both technical and non-technical stakeholders.
o Calmly manage tense situations and help de-escalate when technical issues or deadlines create pressure.
· Technical Implementation & Integration
o Configure, integrate, and optimize BA Insight connectors with systems such as SharePoint, FileNet, iManage, and other enterprise repositories.
o Utilize REST APIs and scripting (C#, PowerShell, or similar) to implement or extend integration logic.
o Troubleshoot complex issues across multi-tier environments including application servers, connectors, indexing services, and authentication systems.
o Support orchestration pipelines that prepare data (chunking, metadata tagging, indexing) for LLM/AI consumption.
· Cross-Functional Collaboration
o Work closely with Project Managers, Solutions Consultants, and Support to ensure project milestones are met.
o Partner with Product and R&D to identify defects, suggest enhancements, and test new connector functionality.
o Support Sales and Customer Success teams in technical scoping discussions and feasibility assessments.
· Documentation & Process Discipline
o Maintain detailed technical documentation and logs of customer work.
o Track time and deliverables accurately using internal project management and time-tracking tools.
o Follow established PS methodology and internal QA/SDLC standards.
What are we looking for?
· Minimum 4–6 years of experience in a technical consulting, support engineering, or implementation role within a SaaS or enterprise software company.
· Experience with enterprise content management or search-based applications (e.g., SharePoint, iManage, OpenText, Documentum, Elastic, Solr) strongly preferred.
· Prior exposure to AI or data orchestration workflows a plus (chunking, vectorization, or integration with LLMs).
Primary Skills:
The candidate must possess the following primary skills:
Core Engineering & Development
· Strong proficiency in scripting and automation (Python, PowerShell, etc.)
· Solid experience with APIs, integrations, and data pipelines
· Ability to design and implement scalable, reusable solutions
Enterprise Search (Hands-On)
· Practical experience with:
· Indexing pipelines and ingestion workflows
· Metadata modeling and enrichment strategies
· Relevance tuning and search optimization
· Ability to diagnose issues related to:
o Missing content
o Poor ranking
o Incorrect search results
AI & Copilot Troubleshooting (Critical Skill)
· Hands-on experience or strong capability to troubleshoot:
· Microsoft Copilot / AI search issues
· Data grounding problems (AI not finding the right content)
· Permissions and access-related issues
· Microsoft Graph / Search indexing gaps
· Strong understanding of:
o Retrieval-Augmented Generation (RAG) concepts (high level)
o How AI depends on data quality, structure, and access
Enterprise Platform Experience
· Hands-on experience with one or more:
· Microsoft ecosystem (SharePoint, OneDrive, Graph, Copilot)
· Salesforce, ServiceNow, or similar enterprise systems
· Understanding of authentication (SSO, OAuth) and access models
Advanced Troubleshooting & Problem Solving
· Ability to diagnose cross-system issues (AI + search + data source)
· Strong root cause analysis skills across:
o Data
o Integration
o Platform configuration
Delivery & Ownership
· Ability to work independently on deployments and complex issues
· Experience in customer-facing or delivery environments
· Capability to guide/mentor junior engineers
Soft Skills
· Fast learner capable of mastering complex products and customer environments quickly
· Self-starter who can manage multiple projects with minimal supervision
· Team-oriented mindset with strong empathy for customers and colleagues
· Passionate about connecting enterprise data with AI to drive intelligent outcomes
· Exceptional troubleshooting and analytical abilities
· Passionate about delivering an amazing customer experience
· Able to have a change of mind, and able to change the minds of others
· Writes clearly and concisely
· Capable of working without a company office, with a fully remote team
Growth Skills
· Possesses a good work ethic; a self-starter with a desire to grow
· Always looking for better ways to get the job done
Work Schedule
· As Mentioned above.
· Flexibility to alternate schedules with other CoE Project Managers to ensure consistent U.S. coverage.
Qualification
Bachelor’s degree or technical institute degree/certificate in Computer Science, Information Systems, or other related field or equivalent combination of knowledge and experience. This role requires overlap with multiple time zones for planning meetings, status updates etc. on a regular basis. The duration of these overlaps can change depending on the type of meeting. Upland India has the flexibility to manage your working hours accordingly to help in your work-life balance. You can find out more about this during your interview conversation.
About BA Insight
Upland BA Insight is an enterprise search and AI orchestration platform that connects knowledge across systems like SharePoint, FileNet, iManage, Jira, and Documentum. Our technology enables intelligent search and data orchestration pipelines that prepare content for use with AI models such as ChatGPT, Microsoft Copilot, and Azure OpenAI.
Qualified Chartered Accountant - CA is mandatory.
Need candidates from Banks, NBFC and Fintech as Exp in Financial Services industry is a must for this role.
3+ years of experience is required in the industry as a practicing internal audit / risk controls & mitigation expert. ( mandatory to have exp in Internal Audit. )
Knowledge of Audit procedures, including knowledge of generally accepted audit standards, planning, audit techniques incl. testing and sampling methods.
Strong stakeholder management skills to manage both, external vendors as well as cross-level owners across internal functions.
Experience of working for start-ups/new-age tech-first businesses in financial services preferred.
Candidates from Big 4s are preffered, who must have handled domestic clients from Financial Services w.r.t RBI guidelines.
- Lead product demonstrations & sales presentations.
- Engage with clients: follow-ups & feedback collection.
- Develop & nurture customer relationships.
- Prepare daily demonstration schedules.
- Oversee social media presence (Instagram, LinkedIn, YouTube).
- Strong English communication skills.
- Proficiency in MS Office & Canva.
- Prior experience in home automation, lighting controls, or AV systems beneficial.
- Female candidate preferable.
We are looking for a good JavaScript developer who is proficient with React.js. Your primary focus will be on developing user interface components and implementing them following well-known React.js workflows (such as Flux or Redux). You will ensure that these components and the overall application are robust and easy to maintain. You will coordinate with the rest of the team working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and quality product is important.
Responsibilities
- Developing new user-facing features using React.js
- Building reusable components and front-end libraries for future use
- Translating designs and wireframes into high-quality code
- Optimizing components for maximum performance across a vast array of web-capable devices and browsers
Skills:
- Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
- Thorough understanding of React.js and its core principles
- Experience with popular React.js workflows (Redux)
- Familiarity with newer specifications of ECMAScript
- Experience with data structure libraries (e.g., Immutable.js)
- Knowledge of isomorphic React is a plus
- Familiarity with RESTful APIs
- Knowledge of modern authorization mechanisms, such as JSON Web Token
- Familiarity with modern front-end build pipelines and tools
- Ability to understand business requirements and translate them into technical requirements
- A knack for benchmarking and optimization
- Familiarity with code versioning tools (such as Git, SVN, and Mercurial)
- Work closely with UX designers and UX researchers to translate user needs and business requirements into visual designs that are minimalistic, easy to use, and emotionally engaging.
- Follow and implement the visual design principles and visual trends.
- Design for responsive and/or adaptive experiences for mobile and web.
- Collaborate and review designs with other designers and stakeholders to ensure a consistent, integrated brand perception for a better user experience.
- Des/M.Des or equivalent experience in visual design with an amazing design portfolio. 1+ years of experience in visual design.
- A curious learner, actively contributing to define the 'what' as well as the 'how'
- A design enthusiast, exploring and experimenting with design elements and design principles.
- Abreast with the design possibilities within web technologies, mobile platforms, and excited about emerging technologies
- A problem solver with ideas that challenge the status-quo, together with the persistence to bring them to life.
FullStack Developer( Angular + Node) | Location: Remote
Key Responsibilities:
1) The incumbent will be responsible for
building microservices based on a leading
NodeJS API framework while also
contributing to a large open source
community where your work will be seen
and used by thousands of developers.
2) You will work with the tech team
council that is composed of senior
architects to work on technical definitions
of new microservices and will mentor junior
developers that integrate these services
into client projects.
3) Coding complex modules
4) Building a knowledge base of the latest
programming trends, best practices, and
methodologies
5) Customizations to existing open source or
custom built applications
6) Code review and enforcing best practices
Improve Application architecture
7)Constantly improve his/her own skill set
8) Impeccable written and verbal communication
skills with the ability to present, explain and
defend design concepts in team and stakeholder
meetings.
9) Experience representing work to a broader
product team and other leaders, clearly and
succinctly articulating the goals and concepts
10) Knowledge of Typescript and Loopback.io would
be an added advantage
Qualification:
1) B.Tech/ BCA/ MCA or M.Tech
2) Relevant Experience should be 3-6 years.
3) Experience in Javascript frameworks (Node.js,
Angular.js/Reactjs)
4) Node ( at least 2 years is mandatory with Angular)
Personal characteristics:
- Strong portfolio and excellent attitude
- Delivery oriented and able to work under strict deadlines.
- Ability to drive the project with the team
- Problem-solving and innovation skills are a must
- Detail oriented and ability to organize
- Must be self-confident to work in a team and individually
- Strong communication skills
Profile:- Field Business Development Executive
Location: Noida
Department – Sales
Qualification: Must be a Graduate (MBA preferred ).
Compensation :
Full Time (for 8 hours) : Up to 25 K (Remote City)
Purpose of the Role –
® Achieve lasting customer success and higher profitability
® Leverage Justdial’s strength in creating clients’ campaigns where he gets a maximum benefit at the most cost-effective investments
® Drive sales and increasing the number of client acquisitions and thereby generating revenue for our organization
Key Responsibilities –
1. Meet commercial establishments that are located within the area allocated to him/her and adhere to the following steps:
a. Present the business offering and explain the benefits of the brand to the prospective clients.
b. Provide a demo and explain the advantages and features of the services.
c. Collect qualitative business information of the business enterprises he/she visits and also explain how the same would be represented to the users of Justdial.
d. Explain the contract, its feature, tenure and all terms and conditions to customer in detail.
e. Answer the queries raised by the customers.
f. Persuade the business owners/managers to register with Justdial as paid customers, which would enhance their business.
g. Upload geo-coded photos to update the profiles on the Justdial database.
2. Send Key Parameter Monitor (KPM) reports to the reporting managers daily.
3. Submit the contracts to the office with proper documentation.
4. Ensure that the contract cheque is cleared and the account of the client is activated within Justdial.
5. Adhere to the compliance and policies set by the department.
Skills and Work Experience Required:
1. Language Proficiency - Fluent in English, Hindi or any other regional language
2. Communication Skill - Good communication skills to explain the services of Justdial and also able to comprehend queries and doubts of clients; helping them to handle the clients
3. Other requirements –
® Ability to work under pressure
® Ability to comprehend and follow instructions and directions
Job Summary:
We want a techie at heart. Someone who is happy and curious to work on all aspects of software development.
Reporting directly to the CTO, you will be responsible for feature design, development, and continuously optimizing our tech stack.
- We are looking for an experienced software engineer with at least 5 years of experience in a startup or product environment. Ideally you have been involved in all aspects of software development from requirements gathering to design, development, deployment and post-release support. We are looking for all-round technical maturity. Our tech stack is Angular, Spring boot and Django/Python.
Key Skills
Java
SpringBoot
PostgreSQL/MySQL
Git
AWS
REST api design
Experience integrating with external APIs
Good applied understanding of Object Oriented Programming
Good database modeling and SQL knowledge.
/React is a big plus.
Responsibilities and Duties
Build out features across the stack : backend, API design and integration, database optimization , microservices, plugins, queues etc
Fix bugs and write automated tests
Maintain and upgrade our Tech Stack
Translate requirements to design and write/present articulate software design.
Experience 4+ years
Notice period - Immediate to 20 days
Job description:
- Craft Sales Pitches for Sales Team – Create company presentation, company portfolio, case studies, one-page brochure, and other required supporting documents for the sales team.
- Assist Sales Team in Qualifying Prospects – Support sales team in creating business requirements document/functional requirements document and finalizing the Scope of Work.
- Also, support Sales Team by providing them documents like MSA, NDA, Agreements, Proposals etc.
- Participate in Strategic Business Meetings.
- Act as a SPOC between the sales team, internal BD team, customers, system integrators, the development team, and all other departments involved in meeting ends with the customer.
- Translate customer requirements into solution specifications and strong value proposition.
- Handle techno-commercial activities of proposal development and create winning solutions.
- Should have experience in handling multiple projects and bidding/tendering process.
- Should have handled channel partners and consultants.
- Should be able to handle end-end execution of a project from initiation to delivery.
- Should be self-motivated and excellence-driven with an ability to work in a team.
- Should have excellent oral and written communication skills.
- Should be willing to travel when required..
Job requirements:
- Diploma/Degree in business, marketing, communication, or any other related field.
- Min of 3 and Max 5 years of experience in Pre-Sales activities.
- Experience in IT service industry is a must
- Proficiency in English.
- Excellent knowledge of MS Office.
- Hands-on experience with CRM software is a plus.
- Fast learner and passion for sales.
- Self-motivated with a results-driven approach.
- Aptitude in delivering attractive presentations.
- The ability to work in a fast-paced environment.
- Excellent problem-solving skills.
- Strong management and leadership skills.
- Good interpersonal, presentation, and communication skills.
- Strong customer service orientation.
- Analytical skills and the ability to recognize the demands on the side of the clients
Job Title: Urgent opening - Web/front-end React.JS/Vue.JS Developer
Job Location: Baner, Pune
Experience: 2 to 6 years
Notice Period: 1 Month or Less
Annual CTC: 400000 - 1500000 INR
Skills: HTML5, CSS3, AJAX/JavaScript/JQuery, Bootstrap, Angular JS/ Rect.JS/ Vue.js, Bit-bucket, Git /GitHub
Technical Requirements:
- Technical know-how from both coding & design perspective - Bootstrap grid, Material design guidelines, HTML5, CSS3, JS, etc
- In depth expertise and hands on experience with Front End Development technologies like Angular, Bootstrap and React.Js / Vue.Js etc.
- In depth expertise and hands on experience with Designing Web Applications using programming languages such as HTML5, CSS3, JS, JQuery and API’s.
- Strong understanding of UI requirements, cross-browser compatibility requirements, general web functions and other standards.
- Experience with basic Architectures like MVC and MVVM
- Comfort in working in short, agile, iterative development cycles
Roles and Responsibilities:
- The candidate should take ownership of the assigned work from both UI and backend development standpoint.
- The candidate should be able to understand client requirements and come back with Design as well as Technical specs and should be able to estimate requirements at lower level.
- Should be able to visualize and create wireframes, storyboards, user flows, process flows and logic diagrams to communicate interaction and design ideas.
- Should experiment on upcoming trends on coding, designing and implementing it during development.
- Should have seamless and fluent communication, learning attitude and analytical nature.
- Should be a problem solver with an attitude to contribute towards the success of Team/Project as well as organisation.
- Should be able to guide other members in the team
- Should take initiatives to improve code quality standards and team efficiency.
- Should be able to Participate in the requirements gathering and come up with efficient solutions
- Should be able to Efficiently estimate on high and low level along with assessing risk items
ERP Functional Consultant
Do you have a good observation and understanding of business processes?
Are you fascinated to translate manual processes to digitized and automated Processes?
Do you have sound knowledge of ERP modules? Are you passionate about ERP implementation?
Come Join US!
We at Force Intellect are committed to helping SMEs grow. We focus on implementing IT strategies, ERP and overcome business challenges to make their business efficient, productive, agile.
As a Business Analyst or ERP Functional Consultant, you should have a minimum of 2-3 years experience in full life cycle ERP Implementation
You will be primarily responsible for:
- Understanding Business Requirements, Objectives and Expectations
- Planning, Collaboration, Execution with internal and external stakeholders to ensure project success
You should be well versed with the Process of:
- Requirement gathering and documentation
- Business Process Mapping & ERP Configuration
- Conducting design discussions and reviews
- Preparing the project plan
- Conducting training
What you will achieve during this assignment:
- You will learn to diagnose business problems and recommend solutions
- You will be able to re-engineer business processes to improve operations
- You will get assured stepping stone to enhance your career as a Business Consultant
Company Profile
Force Intellect has designed & developed Spectrum ERP and eProcurement Solutions, especially to overcome challenges faced by the manufacturing industry.






