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Nasdaq Listed AI-driven Content/Knowledge Management Company
Role: Senior Technical Consultant
Schedule: Fully Remote but requiring working in EDT Zone (Second shift work till 12:30 AM IST)
Benefits: Cell-Phone Reimbursement, Food Allowance, Internet Allowance, Commute Allowance
Company:
Upland Software (Nasdaq listed) is a leader in AI-powered knowledge and content management software. Our solutions help enterprises unlock critical knowledge, automate content workflows, and drive measurable ROI—enhancing customer and employee experiences while supporting regulatory compliance. More than 1,100 enterprise customers rely on Upland to solve complex challenges and provide a trusted path for AI adoption.
Job Description
Opportunity Summary:
We are seeking an experienced Senior Technical Consultant to join our India-based Center of Excellence team. This role demands both technical depth and customer presence—someone who thrives under pressure, communicates clearly, and solves complex integration and troubleshooting challenges in real time, often while collaborating directly with customers on live calls.
What would you do?
· Customer Engagement & Solutioning
o Lead and participate in technical meetings with enterprise customers, including troubleshooting sessions and go-live support calls.
o Translate complex technical details into language understandable by both technical and non-technical stakeholders.
o Calmly manage tense situations and help de-escalate when technical issues or deadlines create pressure.
· Technical Implementation & Integration
o Configure, integrate, and optimize BA Insight connectors with systems such as SharePoint, FileNet, iManage, and other enterprise repositories.
o Utilize REST APIs and scripting (C#, PowerShell, or similar) to implement or extend integration logic.
o Troubleshoot complex issues across multi-tier environments including application servers, connectors, indexing services, and authentication systems.
o Support orchestration pipelines that prepare data (chunking, metadata tagging, indexing) for LLM/AI consumption.
· Cross-Functional Collaboration
o Work closely with Project Managers, Solutions Consultants, and Support to ensure project milestones are met.
o Partner with Product and R&D to identify defects, suggest enhancements, and test new connector functionality.
o Support Sales and Customer Success teams in technical scoping discussions and feasibility assessments.
· Documentation & Process Discipline
o Maintain detailed technical documentation and logs of customer work.
o Track time and deliverables accurately using internal project management and time-tracking tools.
o Follow established PS methodology and internal QA/SDLC standards.
What are we looking for?
· Minimum 4–6 years of experience in a technical consulting, support engineering, or implementation role within a SaaS or enterprise software company.
· Experience with enterprise content management or search-based applications (e.g., SharePoint, iManage, OpenText, Documentum, Elastic, Solr) strongly preferred.
· Prior exposure to AI or data orchestration workflows a plus (chunking, vectorization, or integration with LLMs).
Primary Skills:
The candidate must possess the following primary skills:
Core Engineering & Development
· Strong proficiency in scripting and automation (Python, PowerShell, etc.)
· Solid experience with APIs, integrations, and data pipelines
· Ability to design and implement scalable, reusable solutions
Enterprise Search (Hands-On)
· Practical experience with:
· Indexing pipelines and ingestion workflows
· Metadata modeling and enrichment strategies
· Relevance tuning and search optimization
· Ability to diagnose issues related to:
o Missing content
o Poor ranking
o Incorrect search results
AI & Copilot Troubleshooting (Critical Skill)
· Hands-on experience or strong capability to troubleshoot:
· Microsoft Copilot / AI search issues
· Data grounding problems (AI not finding the right content)
· Permissions and access-related issues
· Microsoft Graph / Search indexing gaps
· Strong understanding of:
o Retrieval-Augmented Generation (RAG) concepts (high level)
o How AI depends on data quality, structure, and access
Enterprise Platform Experience
· Hands-on experience with one or more:
· Microsoft ecosystem (SharePoint, OneDrive, Graph, Copilot)
· Salesforce, ServiceNow, or similar enterprise systems
· Understanding of authentication (SSO, OAuth) and access models
Advanced Troubleshooting & Problem Solving
· Ability to diagnose cross-system issues (AI + search + data source)
· Strong root cause analysis skills across:
o Data
o Integration
o Platform configuration
Delivery & Ownership
· Ability to work independently on deployments and complex issues
· Experience in customer-facing or delivery environments
· Capability to guide/mentor junior engineers
Soft Skills
· Fast learner capable of mastering complex products and customer environments quickly
· Self-starter who can manage multiple projects with minimal supervision
· Team-oriented mindset with strong empathy for customers and colleagues
· Passionate about connecting enterprise data with AI to drive intelligent outcomes
· Exceptional troubleshooting and analytical abilities
· Passionate about delivering an amazing customer experience
· Able to have a change of mind, and able to change the minds of others
· Writes clearly and concisely
· Capable of working without a company office, with a fully remote team
Growth Skills
· Possesses a good work ethic; a self-starter with a desire to grow
· Always looking for better ways to get the job done
Work Schedule
· As Mentioned above.
· Flexibility to alternate schedules with other CoE Project Managers to ensure consistent U.S. coverage.
Qualification
Bachelor’s degree or technical institute degree/certificate in Computer Science, Information Systems, or other related field or equivalent combination of knowledge and experience. This role requires overlap with multiple time zones for planning meetings, status updates etc. on a regular basis. The duration of these overlaps can change depending on the type of meeting. Upland India has the flexibility to manage your working hours accordingly to help in your work-life balance. You can find out more about this during your interview conversation.
About BA Insight
Upland BA Insight is an enterprise search and AI orchestration platform that connects knowledge across systems like SharePoint, FileNet, iManage, Jira, and Documentum. Our technology enables intelligent search and data orchestration pipelines that prepare content for use with AI models such as ChatGPT, Microsoft Copilot, and Azure OpenAI.
Job description:
- Job description
- We’re Hiring: Graphic Designer (2–3 Years Experience)
- Location: Zirakpur (On-site)About the Role
- We’re looking for a creative and detail-oriented Graphic Designer who can bring ideas to life through visually compelling designs. If you have a passion for creativity, a strong design portfolio, and excellent communication skills — we’d love to meet you!Key Responsibilities
- Create engaging designs for social media, websites, ads, and marketing materials
- Collaborate with marketing and content teams to develop creative concepts
- Design brand assets including logos, banners, brochures, and presentations
- Ensure consistency in brand identity across all platforms
- Stay updated with the latest design trends and tools
- Manage multiple projects and meet deadlines efficiently
- Required Skills & Qualifications
- 2–3 years of professional experience as a Graphic Designer
- Proficiency in tools like Adobe Photoshop, Illustrator, InDesign, Canva
- Strong understanding of typography, color theory, and layout design
- Good communication and presentation skills
- Ability to take feedback positively and iterate designs
- Basic knowledge of video editing or motion graphics is a plus
- What We’re Looking For
- Creative thinker with attention to detail
- Strong portfolio showcasing diverse design work
- Team player with a proactive attitude
- Ability to work in a fast-paced environment
Experience: 3–7 Years
Locations: Pune / Bangalore / Mumbai
Notice Period :Immediate joiner only
Employment Type: Full-time
🛠️ Key Skills (Mandatory):
- Python: Strong coding skills for data manipulation and automation.
- PySpark: Experience with distributed data processing using Spark.
- SQL: Proficient in writing complex queries for data extraction and transformation.
- Azure Databricks: Hands-on experience with notebooks, Delta Lake, and MLflow
Interested candidates please share resume with details below.
Total Experience -
Relevant Experience in Python,Pyspark,AQL,Azure Data bricks-
Current CTC -
Expected CTC -
Notice period -
Current Location -
Desired Location -
Role Must Have's
- Startup Hiring Experience in both Tech and Non Tech domains
- 2 years + Experience
- Demonstrated experience in closing mid and senior roles at startups
- Demonstrated experience in using LinkedIn recruiter, GitHub, and social media channels for recruiting
- Excellent communication and interpersonal skills
- Nice to Have: Computer Science Academic Background
Responsibilities
- Build an effective candidate pipeline through Inbound/Outbound sourcing channels with minimal dependency
- Co-ordinate for interview panel, schedule interviews, and run debriefs efficiently
- Be able to recruit active/passive candidates for Tech roles
- Possess strong ability to pre-screen interview candidates
- Build and maintain a network of potential candidates through pro-active market research and ongoing relationship management
- Communicate well with the hiring manager and stakeholders to ensure an effective interview process.
Behaviors & Experiences
- Independently Driven
- Experience managing and prioritizing multiple searches, projects, and client relationships
- High Learning Agility
- Extraordinarily Conscientious
- Strong understanding of PHP back-end development.
- In and out understanding of WordPress and theme - plugin implementations.
- Much has experience and knowledge in improving WordPress performance.
- Meeting with website functional requirements.
- Experienced in content structuring and code optimization.
- Good understanding of front-end technologies, including HTML5, CSS3, JavaScript, jQuery.
- Knowledge of code versioning tools.
Responsibilities: Architecture, design and enhancement of moderately complex software resulting in high quality,
software products.
Lead and guide the software design team with application design and integration.
Make sure the design is aligned with functional and non-functional requirements for the software.
Evaluate and recommend tools and technologies for development and make sure a productive development
environment.
Understand the training requirements of team members to ensure people have necessary skills and
competency for delivering good quality product.
Make sure team follows best design and coding practices and ensure the final deliverable meets expected
quality.
Help development team in problem solving and troubleshooting issues.
Quick understanding of exiting framework/Very good debugging skills to debug existing platform / frameworks
Strong knowledge in Databases and complex stored procedure understanding.
Identify technical risk areas and help the team members to solve issues quickly.
Quickly do the POC investigation and provide the demo to team members to keep the schedule.
Quickly writing of use cases and minor scenarios, based on that do the estimation and explain the use cases to
team members with development steps.
Desired Skills and Experience
10+ years of hands on experience in Software/Technology Development including architecting and designing software
products.
Must Have:
Proficienc Proficiency in web development using Java
Proficiency in Java spring framework (Spring MVC, Spring boot)
Proficiency in developing UI using HTML, JSP Servlet, JDBC
Excellent knowledge of Relational Databases, SQL, and ORM technologies (JPA2, Hibernate)
Experience in java-script, AJAX, JQuery
Workflow concepts and development exposure.
Understanding of Event/command based architecture.
Proficient in Object Oriented Analysis and Design.
Troubleshooting design flaws and system bottlenecks.
Systems thinking, technical acumen, analytical skills and communication skills.
Testing skills (Unit testing, Integration testing)
Exposure to one or more software development methodologies (RUP preferred, one full
Lifecycle preferred)
Good analytical and problem-solving skills
Good knowledge in Git and Maven
Good knowledge in SOA and micro services.
Experience designing secure software systems.
Exposure to design tools – Enterprise architect / Rational rose.
Experience with debugging tools, profiling tools.
Good leadership and people management skills
Quality mindset and attention to detail in all aspects of software engineering and development.
Experience in SonarQube Cube analysis tool.
Knowledge and experience in MES (Manufacturing Execution System) domain.
We are looking for coders, people who love to code, just like we do!
You should have minimum 10 years of work experience designing and developing high-end software products
You should have minimum 3 years of experience building AWS cloud native services using EC2, S3, ECS,
SQS, API Gateway, Lambda, Elastic, MongoDB, SNS, SQS etc
You should be highly proficient in Microservices, API, Python, React, JSON.
.
- Onboarding clients and ensure they understand how best to use the company platform.
- Understanding client hiring requirements and suggesting suitable candidates from the talent pool
- Sourcing candidates through a combination of channels such as company’s internal candidate database, headhunting, referrals, social media etc.
- Navigating the complete recruitment cycle for clients and maximizing hires.
- Managing the candidate status and communication in our applicant tracking system
- Developing sustainable relationships by being a main point of contact between key clients and internal teams
- Negotiating offers between candidates and clients to minimize dropouts
- Managing a team of Associate Account Managers to achieve team and company-wide targets
- Working with the Co-Founders directly to define an optimal hiring process for each client
What you need to have:
- Bachelor's degree in any field
- Great English communication both written and spoken
- Experience with various sourcing strategies like headhunting, job posts, social media, referrals etc
- Ability to pitch company to potential candidates in an engaging and persuasive manner
- The skill to shortlist candidates as per the desired requirements of the client
- Conscientious. Always on top of your pipeline without a need for reminders or follow-ups
- A desire to work in a rapidly scaling startup
About the Role:
- Your goal is to drive revenue & profitability via organic search with defined growth targets via up-levelling the content, SEO structure & tech.
- Directly manage SEO Team & deal with tech leads to hit monthly, quarterly, and annual traffic & revenue goals.
- You must have an excellent understanding of search engines, crawler behaviour.
- You must understand the technicality of using web crawlers, log analyzers, and set tools. • Understanding of code at least read/understand HTML.
- Your analytical and statistical skills should be strong — excellent level of expertise of Google Analytics, webmaster tools, etc.
- Be competitive and engender a sense of urgency, creativity, and curiosity for how we continue to outperform the competition in SEO.
- Understand how changes in search engine impact campaign performance, and build scalable, automated solutions to stay ahead of trends.
- Respond to rapid changes in the event landscape and marketplace to capture potential performance opportunities for Organic search.
- Manage and measure performance across keyword targets, but execute ad hoc strategic initiatives
- Establish the innovation mindset and always-on experimentation, including new page development, a/b test on-page optimization, schemas, etc.
- Highlight technical pitfalls and become the driving force behind building a reliable foundation of SEO tech (e.g., structured data, schema markup) and process that will scale in India & Overseas.
- Set clear KPIs and drive a team culture of accountability and rigor towards business impact.
- Be a domain expert on the educational industry.
What we are looking for
- Proven track record of building top talent and high performance.
- A Team Player
- Experience managing large scale systems in competitive and rapid growth environments
- Leadership on multiple well-known products throughout their life cycles, from idea conception to product release and maintenance.
- Bachelor's degree/MBA with equivalent experience of 4 - 5 years in Digital Marketing domain.
- Edu-tech and E-Commerce experience will be preferred.
- Extensive understanding of the digital marketing industry, best practices, user behavior, and buyer's psychology.
- A dynamic candidate who can adopt new techniques quickly.
- Strong understanding of social media marketing techniques.
- Ability to analyze metric data and convey recommendations appropriately to supervisors.
- Self-motivated, detail oriented and able to prioritize daily work efficiently.

It is an IT infrastructure company located in Bangalore.
We are seeking Sr. Software Engineers with hands-on C++/C# programming and unit testing skills. This person will be responsible to design, develop, troubleshoot and debug software programs for laboratory medical device new product development. The incumbent practices code quality, refactoring and unit testing.
Responsibilities
- Prototype, design, implement, unit test and maintain Windows based software applications
- Participate in cross-functional project teams to develop medical device software
- Work with multi-discipline teams on new production introduction project while adhering to software development and source control processes
- Document software, write technical specifications for interfaces and testing
Qualifications
- Bachelor’s degree in Software Engineering, Computer Science or related field with no less than 6+ years of experience
- Experience designing and developing C++/C# based solutions and experience with any user interface development (UWP / WPF)
- Expert in Unit Testing, OOA/OOD development methodologies and design principles
- Experience in Agile development processes and philosophies
- History of timely delivery while ensuring a quality focus
- Ability to work well with people and be both highly motivated and motivating
- Ability to work in a fast-paced, and often ambiguous environment where continuous improvement is a way of life
- Ability to work independently and proactively with minimal direction.
Nice to Have
- Experience in medical device design & development is a plus
- Experience in IVD instrumentation, such as clinical chemistry, immunoassay, hematology, urinalysis, molecular, microbiology or flow cytometry systems is a plus
- Understanding of software development processes for a regulated environment (ISO9000/FDA) is a plus
- Experience in software code and build management is a plus




