11+ IT risk management Jobs in Delhi, NCR and Gurgaon | IT risk management Job openings in Delhi, NCR and Gurgaon

Review Criteria:

Mandatory:

• Strong IT Infrastructure Lead Profile
• Must have 10+ years of hands-on experience in global IT Infrastructure management, including administration of Azure Entra ID, Office 365 Suite (Outlook, SharePoint, OneDrive), Azure Exchange, Microsoft Teams, Intune, and Windows Autopilot
• Must have strong expertise in Azure/Office 365 compliance and governance, including audit readiness, data governance policies, and global regulatory frameworks (e.g., GDPR, HIPAA)
• Must have solid experience managing IT operations end-to-end: user onboarding/offboarding, identity & access management, SAML/SSO integrations, and enterprise-wide provisioning/deprovisioning
• Must have strong knowledge and hands-on experience with FortiGate Firewalls, FortiGate WiFi, VPN, routing, subnetting, and overall network administration
• Must have proven capability in endpoint and device management: ManageEngine Endpoint Central, Assets Explorer, Antivirus Endpoint Security, JAMF (macOS), and multi-OS troubleshooting (Windows, Linux, Mac)
• Must have strong Jira/Confluence administration experience for global teams, including configuration, access control, and workflow governance
• Must have experience supporting, patching, updating, and troubleshooting multi-OS environments (Windows, Linux, macOS) with strong focus on security hardening and vulnerability fixes
• Must have strong hands-on experience in shell scripting / bash / PowerShell for automation, system tasks, and operational efficiency
• Must have experience in configuration and troubleshooting of Cisco/Polycom audio-video solutions and collaboration tools

Preferred:

• Experience with Highspot, HubSpot, Gong, or similar platforms for basic administration
• Strong background in cybersecurity frameworks, risk management, IT governance, incident response, and GRC practices
• Bachelor’s or master’s degree in information technology, Computer Science, or related field
• Candidates from NCR/Noida preferred

Role & Responsibilities:

The incumbent will be responsible for managing and enhancing the company’s IT infrastructure, cybersecurity, and IT operations globally. This role will require a strategic leader with a hands-on approach to overseeing infrastructure design, network security, data privacy, and compliance. The IT Head will drive initiatives to maintain a secure, efficient, and scalable technology environment that aligns with company’s business goals.

Key Responsibilities-

IT Infrastructure Management:

• Lead the design, implementation, and management of the IT infrastructure across company’s global offices.
• Oversee IT systems, network architecture, hardware, and software procurement, and ensure optimal performance and uptime.
• Plan and execute IT modernization and digital transformation initiatives to support business growth.

Cybersecurity and Risk Management:

• Establish and maintain robust cybersecurity policies, frameworks, and controls to protect the company’s data, systems, and intellectual property.
• Monitor, detect, and respond to cybersecurity threats, vulnerabilities, and breaches.
• Implement secure access controls, multi-factor authentication, and endpoint security measures to safeguard global IT environments.

Compliance and Data Privacy:

• Ensure compliance with global data privacy regulations, such as GDPR, HIPAA, and other applicable data protection laws.
• Support internal and external audits, ensuring adherence to regulatory and industry standards.

IT Governance and Strategy:

• Develop and execute the IT strategy in alignment with company’s business objectives.
• Create and enforce IT policies, procedures, and best practices for global operations.
• Prepare and manage the IT budget, ensuring cost-effective solutions for infrastructure and security investments.

Vendor Management and Contract Negotiations:

• Build and manage relationships with technology vendors, service providers, and consultants.
• Negotiate contracts to achieve favorable pricing and terms for the company.

Team Leadership and Development:

• Lead, mentor, and develop a high-performing IT team across multiple geographies.
• Foster a culture of innovation, collaboration, and continuous learning.

Ideal Candidate:

• Bachelor’s or master’s degree in information technology, Computer Science, or a related field.
• 10+ years of progressive experience in IT infrastructure, security, and operations, with at least 7 years in a senior leadership role.
• Strong experience in managing global IT environments, distributed teams, and multi-office setups.
• Administer and manage Azure Entra ID, Office 365 suite (Outlook, SharePoint, OneDrive), Azure Exchange, Microsoft Teams, Microsoft Intune, Windows Autopilot, and related services.
• Configure and manage SAML/Azure SSO integrations across enterprise applications.
• Ensure Office 365 compliance management, including audit readiness and data governance policies.
• Handle user onboarding and offboarding, ensuring secure and efficient account provisioning and deprovisioning.
• Oversee IT compliance frameworks, audit processes, and IT asset inventory management, attendance systems.
• Administer Jira, FortiGate firewalls and Wi-Fi, FortiGate EMS, antivirus solutions, and endpoint management systems.
• Provide network administration: routing, subnetting, VPNs, and firewall configurations.
• Support, patch, update, and troubleshoot Windows, Linux, and macOS environments, including applying vulnerability fixes and ensuring system security.
• Manage JAMF, ManageEngine Endpoint Central, and Assets Explorer for device and asset management.
• Provide configuration and basic administration knowledge for Highspot, HubSpot, and Gong platforms.
• Set up, manage, and troubleshoot Cisco and Polycom audio/video conferencing systems.
• Provide remote support for end-users, ensuring quick resolution of technical issues.
• Monitor IT systems and network for performance, security, and reliability, ensuring high availability.
• Collaborate with internal teams and external vendors to resolve issues and optimize systems.
• Working Knowledge of data privacy regulations (GDPR, HIPAA) and experience driving regulatory compliance.
• Strong project management, problem-solving, and stakeholder management skills.
• Document configurations, processes, and troubleshooting procedures for compliance and knowledge sharing.
• Ability to influence cross-functional teams and present technical information to non-technical stakeholders.
• Good Experience in driving GRC

Perks, Benefits and Work Culture:

• Competitive Salary Package
• Generous Leave Policy
• Flexible Working Hours
• Performance-Based Bonuses
• Health Care Benefits

About the Role

We are seeking a highly skilled Senior AI/ML Engineer to join our dynamic team. The ideal candidate will have extensive experience in designing, building, and deploying machine learning models and AI solutions to solve real-world business challenges. You will collaborate with cross-functional teams to create and integrate AI/ML models into end-to-end applications, ensuring models are accessible through APIs or product interfaces for real-time usage.

Responsibilities

• Lead the design, development, and deployment of machine learning models for various use cases such as recommendation systems, computer vision, natural language processing (NLP), and predictive analytics.

• Work with large datasets to build, train, and optimize models using techniques such as classification, regression, clustering, and neural networks.

• Fine-tune pre-trained models and develop custom models based on specific business needs.

• Collaborate with data engineers to build scalable data pipelines and ensure the smooth integration of models into production.

• Collaborate with frontend/backend engineers to build AI-driven features into products or platforms.

• Build proof-of-concept or production-grade AI applications and tools with intuitive UIs or workflows.

• Ensure scalability and performance of deployed AI solutions within the full application stack.

• Implement model monitoring and maintenance strategies to ensure performance, accuracy, and continuous improvement of deployed models.

• Design and implement APIs or services that expose machine learning models to frontend or other systems

• Utilize cloud platforms (AWS, GCP, Azure) to deploy, manage, and scale AI/ML solutions.

• Stay up-to-date with the latest advancements in AI/ML research, and apply innovative techniques to improve existing systems.

• Communicate effectively with stakeholders to understand business requirements and translate them into AI/ML-driven solutions.

• Document processes, methodologies, and results for future reference and reproducibility.

Required Skills & Qualifications

• Experience: 3-5+ years of experience in AI/ML engineering roles, with a proven track record of successfully delivering machine learning projects.

• AI/ML Expertise: Strong knowledge of machine learning algorithms (supervised, unsupervised, reinforcement learning) and AI techniques, including NLP, computer vision, and recommendation systems.

• Programming Languages: Proficient in Python and relevant ML libraries such as TensorFlow, PyTorch, Scikit-learn, and Keras.

• Data Manipulation: Experience with data manipulation libraries such as Pandas, NumPy, and SQL for managing and processing large datasets.

• Model Development: Expertise in building, training, deploying, and fine-tuning machine learning models in production environments.

• Cloud Platforms: Experience with cloud platforms such as AWS, GCP, or Azure for the deployment and scaling of AI/ML models.

• MLOps: Knowledge of MLOps practices for model versioning, automation, and monitoring.

• Data Preprocessing: Proficient in data cleaning, feature engineering, and preparing datasets for model training.

• Strong experience building and deploying end-to-end AI-powered applications— not just models but full system integration.

• Hands-on experience with Flask, FastAPI, Django, or similar for building REST APIs for model serving.

• Understanding of system design and software architecture for integrating AI into production environments.

• Experience with frontend/backend integration (basic React/Next.js knowledge is a plus).

• Demonstrated projects where AI models were part of deployed user-facing applications.

• NLP & Computer Vision: Hands-on experience with natural language processing or computer vision projects.

• Big Data: Familiarity with big data tools and frameworks (e.g., Apache Spark, Hadoop) is an advantage.

• Problem-Solving Skills: Strong analytical and problem-solving abilities, with a focus on delivering practical AI/ML solutions.

Nice to Have

• Experience with deep learning architectures (CNNs, RNNs, GANs, etc.) and techniques.

• Knowledge of deployment strategies for AI models using APIs, Docker, or Kubernetes.

• Experience building full-stack applications powered by AI (e.g., chatbots, recommendation dashboards, AI assistants, etc.).

• Experience deploying AI/ML models in real-time environments using API gateways, microservices, or orchestration tools like Docker and Kubernetes.

• Solid understanding of statistics and probability.

• Experience working in Agile development environments.

What You'll Gain

• Be part of a forward-thinking team working on cutting-edge AI/ML technologies.

• Collaborate with a diverse, highly skilled team in a fast-paced environment.

• Opportunity to work on impactful projects with real-world applications.

• Competitive salary and career growth opportunities

Primary Responsibilities

• Develop and execute comprehensive digital marketing strategies to drive brand awareness, lead generation, and customer acquisition.
• Manage and optimize digital marketing channels such as search engine optimization (SEO), pay-per-click (PPC) advertising, email marketing, social media marketing, and content marketing.
• Analyze and interpret digital marketing metrics and performance data to identify trends, insights, and areas for improvement.
• Plan, implement and measure experiments and conversion tests.
• Collaborate with cross-functional teams, including marketing, design, and development, to ensure cohesive and integrated digital marketing campaigns.
• Stay up-to-date with the latest digital marketing trends, tools, and best practices, and proactively implement innovative strategies to maximize results.
• Monitor and manage digital marketing budgets, ensuring optimal allocation and ROI.
• Oversee the development and maintenance of the company’s website and ensure it is optimized for user experience and search engine visibility.
• Evaluate and recommend digital marketing platforms, technologies, and vendors to enhance marketing efforts.

These responsibilities are critical in driving the organization’s digital marketing efforts and achieving strategic marketing goals.

Additional Responsibilities

In addition to the primary responsibilities, a digital marketing manager may also be responsible for:

• Managing and leading a team of digital marketing specialists, providing guidance, mentoring, and performance evaluation.
• Conducting market research and competitor analysis to identify opportunities and develop targeted marketing campaigns.
• Collaborating with sales teams to align marketing strategies with sales objectives and support lead nurturing and conversion.
• Overseeing the management and optimization of digital advertising campaigns, including budget allocation, ad copy creation, and performance monitoring.

These additional responsibilities may vary based on the organization’s needs and the digital marketing manager’s capabilities.

2+ years of experience developing web applications using J2EE.

2+ years of experience in Spring Boot.

Good knowledge of MicroServices.

Expertise developing enterprise-level web applications and RESTful APIs using MicroServices, with demonstrable production-scale experience.

Working experience in Industry Standard protocols related API Security including OAuth is a must.

Demonstrate strong design and programming skills using JSON, Web Services, XML, XSLT, PL/SQL in Unix and Windows environments.

Strong Shell scripting experience

Passion to stay on top of the latest happenings in the tech world and an attitude to discuss and bring those into play.

Strong collaboration and communication skills within distributed project teams

Excellent written and verbal communication skills

Build pixel-perfect, buttery smooth UIs across both mobile platforms.
Leverage native APIs for deep integrations with both platforms.
Diagnose and fix bugs and performance bottlenecks for performance that feels native.
Reach out to the open-source community to encourage and help implement mission-critical software fixes - React Native moves fast and often breaks things.
Maintain code and write automated tests to ensure the product is of the highest quality.

JD -

Given our business model, where our customers pay us over time, Customer experience is absolutely vital to our long-term profitability. We will not be successful unless our customers are receiving massive value from our service. As such, we need a leader to own driving success for our customers. This role includes responsibilities for Customer experience, retention and Customer Success (e.g., onboarding, support, services, adoption, advocacy, retention, etc.)

• Drive Customer Experience Outcomes
• Define and Optimize Customer Lifecycle
• Manage Customer Experience Activities
• Measure the Effectiveness of Customer Experience processes
• Build a World-class Team
• Inspire Customer Success Across Company

Requirements -

• 1-4 years experience in leading customer-facing organizations
• Ability to manage influence through persuasion, negotiation, and consensus building
• Ideally combined background in E-commerce or Saas industries
• Strong empathy for customers AND passion for revenue and growth
• Deep understanding of value drivers in recurring revenue business models
• Analytical and process-oriented mindset
• Demonstrated desire for continuous learning and improvement
• Enthusiastic and creative personality with the ability to inspire others
• Excellent communication and presentation skills