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Mumbai · 6 - 10 years · ₹8L - ₹15L / yr · Raised funding · Posted 15 Oct 2026
Job Title : Cisco DNAC Wireless L2+ Engineer
Location : Mumbai
Experience : 6 to 10 Years
Job Level : L2+
Work Mode : On-site / As per project requirements
Job Summary :
We are looking for an experienced Cisco DNAC Wireless L2+ Engineer with strong hands-on expertise in enterprise wireless infrastructure, Cisco Catalyst Center (formerly DNA Center/DNAC), Cisco Wireless LAN Controllers (WLC), Cisco Identity Services Engine (ISE), and Software-Defined Access (SD-Access/SDA).
The candidate will be responsible for managing, troubleshooting, optimizing, and supporting enterprise wireless and campus network environments, handling L2+ escalations, and ensuring network availability, performance, and security.
Mandatory skills :
Cisco DNAC / Catalyst Center, Cisco Wireless LAN Controllers (9800 Series), Cisco Access Points, Cisco ISE, SD-Access (SDA), Cisco Catalyst Switches, Routing & Switching, VLAN, STP, HSRP, OSPF, BGP, TCP/IP, DHCP, DNS, AAA, RF Troubleshooting, Wireless Optimization, Network Troubleshooting, Incident Management.
Key Responsibilities :
- Manage and support enterprise wireless infrastructure and Cisco-based campus networks.
- Handle L2+ escalations related to wireless, LAN, Cisco DNAC, and network connectivity issues.
- Configure, monitor, troubleshoot, and maintain Cisco Catalyst Center (DNAC) environments.
- Manage Cisco Wireless LAN Controllers (9800 series preferred), Cisco Access Points, and Cisco Catalyst switches.
- Configure and troubleshoot Cisco ISE integration, authentication, authorization, and access policies.
- Support and troubleshoot Cisco SD-Access (SDA) architecture and network segmentation.
- Perform wireless health analysis, RF optimization, coverage assessment, and interference troubleshooting.
- Resolve issues related to client onboarding, wireless roaming, authentication, DHCP, DNS, and application visibility.
- Implement network automation, device provisioning, and configuration management using DNAC workflows and templates.
- Perform software upgrades, patching, configuration backups, and network lifecycle management.
- Troubleshoot routing, switching, VLAN, and wireless connectivity issues using logs, packet captures, and network diagnostic tools.
- Coordinate with OEM Technical Assistance Center (TAC) teams and internal stakeholders during critical incidents.
- Participate in network design reviews, migrations, upgrades, and infrastructure transformation projects.
- Prepare and maintain High-Level Design (HLD), Low-Level Design (LLD), Standard Operating Procedures (SOPs), Root Cause Analysis (RCA), and operational documentation.
- Ensure compliance with network security policies, operational standards, and service-level agreements (SLAs).
- Mentor L1/L2 engineers and contribute to continuous improvement in network operations.
Mandatory Technical Skills :
- Cisco Catalyst Center / DNAC : Hands-on experience with configuration, monitoring, assurance, provisioning, and troubleshooting.
- Cisco Wireless : Strong experience with WLCs, preferably Cisco 9800 series, and Cisco Access Points.
- Cisco ISE : Experience with AAA, authentication, authorization, and wireless security integration.
- Cisco SD-Access (SDA) : Understanding of architecture, segmentation, and troubleshooting.
- Routing & Switching : Strong knowledge of VLANs, STP, HSRP, OSPF, BGP, and TCP/IP.
- Network Services : Working knowledge of DHCP, DNS, AAA, and enterprise network connectivity.
- Wireless Troubleshooting : RF analysis, roaming, client onboarding, interference, and coverage optimization.
- Network Diagnostics : Experience with packet analysis, incident management, and root cause identification.
Experience Requirements :
- 6+ years of overall networking experience.
- Minimum 3+ years of hands-on experience with Cisco DNAC / Catalyst Center and enterprise wireless environments.
- Experience handling L2+ escalations and complex network incidents.
- Practical experience supporting enterprise campus networks and business-critical infrastructure.
Preferred Certifications :
- CCNP Enterprise.
- Cisco certifications related to Catalyst Center, SD-Access, or enterprise wireless networking.
Good to Have :
- Experience working in large enterprise environments or managed services organizations.
- Exposure to Aruba or Juniper wireless solutions.
- Experience in customer-facing technical support and critical incident management.
- Knowledge of wireless survey tools and RF analysis utilities.
- Experience with network automation and configuration templates.
Required Soft Skills :
- Strong communication and stakeholder management skills.
- Excellent analytical, troubleshooting, and problem-solving abilities.
- Ability to work in a 24×7 support environment, including rotational shifts if required.
- Good technical documentation and presentation skills.
- Ability to mentor junior engineers and drive operational excellence.
Ideal Candidate : A hands-on networking professional with strong Cisco DNAC/Catalyst Center, enterprise wireless, WLC, ISE, and SDA expertise, capable of independently managing complex L2+ escalations and supporting enterprise network infrastructure.

