Cisco DNAC Wireless L2+ Engineer at NeoGenCode Technologies Pvt Ltd · Mumbai · 6 - 10 years · ₹8L - ₹15L / yr · Raised funding · Posted 15 Oct 2026
Job Title : Cisco DNAC Wireless L2+ Engineer
Location : Mumbai
Experience : 6 to 10 Years
Job Level : L2+
Work Mode : On-site / As per project requirements
Job Summary :
We are looking for an experienced Cisco DNAC Wireless L2+ Engineer with strong hands-on expertise in enterprise wireless infrastructure, Cisco Catalyst Center (formerly DNA Center/DNAC), Cisco Wireless LAN Controllers (WLC), Cisco Identity Services Engine (ISE), and Software-Defined Access (SD-Access/SDA).
The candidate will be responsible for managing, troubleshooting, optimizing, and supporting enterprise wireless and campus network environments, handling L2+ escalations, and ensuring network availability, performance, and security.
Mandatory skills :
Cisco DNAC / Catalyst Center, Cisco Wireless LAN Controllers (9800 Series), Cisco Access Points, Cisco ISE, SD-Access (SDA), Cisco Catalyst Switches, Routing & Switching, VLAN, STP, HSRP, OSPF, BGP, TCP/IP, DHCP, DNS, AAA, RF Troubleshooting, Wireless Optimization, Network Troubleshooting, Incident Management.
Key Responsibilities :
- Manage and support enterprise wireless infrastructure and Cisco-based campus networks.
- Handle L2+ escalations related to wireless, LAN, Cisco DNAC, and network connectivity issues.
- Configure, monitor, troubleshoot, and maintain Cisco Catalyst Center (DNAC) environments.
- Manage Cisco Wireless LAN Controllers (9800 series preferred), Cisco Access Points, and Cisco Catalyst switches.
- Configure and troubleshoot Cisco ISE integration, authentication, authorization, and access policies.
- Support and troubleshoot Cisco SD-Access (SDA) architecture and network segmentation.
- Perform wireless health analysis, RF optimization, coverage assessment, and interference troubleshooting.
- Resolve issues related to client onboarding, wireless roaming, authentication, DHCP, DNS, and application visibility.
- Implement network automation, device provisioning, and configuration management using DNAC workflows and templates.
- Perform software upgrades, patching, configuration backups, and network lifecycle management.
- Troubleshoot routing, switching, VLAN, and wireless connectivity issues using logs, packet captures, and network diagnostic tools.
- Coordinate with OEM Technical Assistance Center (TAC) teams and internal stakeholders during critical incidents.
- Participate in network design reviews, migrations, upgrades, and infrastructure transformation projects.
- Prepare and maintain High-Level Design (HLD), Low-Level Design (LLD), Standard Operating Procedures (SOPs), Root Cause Analysis (RCA), and operational documentation.
- Ensure compliance with network security policies, operational standards, and service-level agreements (SLAs).
- Mentor L1/L2 engineers and contribute to continuous improvement in network operations.
Mandatory Technical Skills :
- Cisco Catalyst Center / DNAC : Hands-on experience with configuration, monitoring, assurance, provisioning, and troubleshooting.
- Cisco Wireless : Strong experience with WLCs, preferably Cisco 9800 series, and Cisco Access Points.
- Cisco ISE : Experience with AAA, authentication, authorization, and wireless security integration.
- Cisco SD-Access (SDA) : Understanding of architecture, segmentation, and troubleshooting.
- Routing & Switching : Strong knowledge of VLANs, STP, HSRP, OSPF, BGP, and TCP/IP.
- Network Services : Working knowledge of DHCP, DNS, AAA, and enterprise network connectivity.
- Wireless Troubleshooting : RF analysis, roaming, client onboarding, interference, and coverage optimization.
- Network Diagnostics : Experience with packet analysis, incident management, and root cause identification.
Experience Requirements :
- 6+ years of overall networking experience.
- Minimum 3+ years of hands-on experience with Cisco DNAC / Catalyst Center and enterprise wireless environments.
- Experience handling L2+ escalations and complex network incidents.
- Practical experience supporting enterprise campus networks and business-critical infrastructure.
Preferred Certifications :
- CCNP Enterprise.
- Cisco certifications related to Catalyst Center, SD-Access, or enterprise wireless networking.
Good to Have :
- Experience working in large enterprise environments or managed services organizations.
- Exposure to Aruba or Juniper wireless solutions.
- Experience in customer-facing technical support and critical incident management.
- Knowledge of wireless survey tools and RF analysis utilities.
- Experience with network automation and configuration templates.
Required Soft Skills :
- Strong communication and stakeholder management skills.
- Excellent analytical, troubleshooting, and problem-solving abilities.
- Ability to work in a 24×7 support environment, including rotational shifts if required.
- Good technical documentation and presentation skills.
- Ability to mentor junior engineers and drive operational excellence.
Ideal Candidate : A hands-on networking professional with strong Cisco DNAC/Catalyst Center, enterprise wireless, WLC, ISE, and SDA expertise, capable of independently managing complex L2+ escalations and supporting enterprise network infrastructure.
Shubham Vishwakarma
Full Stack Developer - Averlon
About NeoGenCode Technologies Pvt Ltd
About
Welcome to Neogencode Technologies, an IT services and consulting firm that provides innovative solutions to help businesses achieve their goals. Our team of experienced professionals is committed to providing tailored services to meet the specific needs of each client. Our comprehensive range of services includes software development, web design and development, mobile app development, cloud computing, cybersecurity, digital marketing, and skilled resource acquisition. We specialize in helping our clients find the right skilled resources to meet their unique business needs. At Neogencode Technologies, we prioritize communication and collaboration with our clients, striving to understand their unique challenges and provide customized solutions that exceed their expectations. We value long-term partnerships with our clients and are committed to delivering exceptional service at every stage of the engagement. Whether you are a small business looking to improve your processes or a large enterprise seeking to stay ahead of the competition, Neogencode Technologies has the expertise and experience to help you succeed. Contact us today to learn more about how we can support your business growth and provide skilled resources to meet your business needs.
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IT & Engineering Talent Staffing
- Provides full-time and contract-based hiring, delivering handpicked, pre‑screened developers across tech stacks—ranging from web, mobile, AI/ML, Web3/blockchain.
- Maintains a bench o vetted candidates, offering fast delivery of interview-ready profiles—often within 24 hours.
- Offers payroll management, handling compliance, tax, attendance, and documentation for both contractors and full-time employees.
2. End-to-End Project Delivery
- Delivers full-stack development solutions: web, mobile, cloud, AI/ML, Blockchain/Web3.
- Manages entire project lifecycle—requirements gathering, design (UI/UX), development, deployment, and ongoing support .
3. Additional Offerings
- Expands into cybersecurity consulting, digital marketing, and cloud platform services (like AWS, GCP, Azure) .
- Provides strategic IT consulting to align technology solutions with business objectives
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Ideal Candidate
1Strong Wireless Network Specialist Profile with enterprise Wi-Fi design, implementation, and RF expertis
2Mandatory (Experience 1): Must have 3+ years of experience in networking, with a strong focus on wireless (enterprise Wi-Fi design, implementation, and RF).
3Mandatory (Experience 2): Must have hands-on experience designing and deploying enterprise wireless networks (campus, branch, large-scale), including RF planning, site surveys, and capacity analysis using tools like Ekahau or AirMagnet.
4Mandatory (Experience 3): Must have experience providing L3/L4 support for major wireless incidents, with root-cause analysis and problem management.
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6Mandatory (Tech skill 2): Must have strong RF fundamentals (channel planning, power levels, interference mitigation), high-density design, and hands-on experience with 802.11 a/b/g/n/ac/ax (Wi-Fi 6/6E/7).
7Mandatory (Tech skill 3): Must have strong TCP/IP networking / R&S fundamentals and knowledge of authentication protocols (802.1X, RADIUS, EAP) and secure wireless (WPA3)
8Mandatory (Tech skill 4): Must have RF optimization and troubleshooting experience — interference, coverage gaps, latency, packet loss, roaming delays, and spectrum analysis.
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Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon