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Greetings From NAM INFO Pvt

Performance Engineer III

Experience: 6–8 Years

Location: Siruseri – EB6 / Gitanjali Park – SEZ

Job Summary

We are looking for an experienced Performance Engineer to work on large-scale distributed systems and cloud platforms in a high-traffic e-commerce environment. The role involves performance testing, monitoring, troubleshooting, and tuning applications to improve scalability, reliability, and overall system performance.

Key Responsibilities

• Design and execute performance testing strategies including load, stress, and capacity testing.
• Use tools such as JMeter, Locust, or LoadRunner for performance testing.
• Automate performance tests as part of CI/CD pipelines.
• Analyze performance issues using thread dumps, heap dumps, and TCP dumps.
• Monitor applications using APM tools such as New Relic or Dynatrace.
• Use Splunk for log analysis, dashboards, queries, alerts, and root-cause analysis.
• Tune application servers such as Tomcat, Node.js, and Spring Boot.
• Analyze network performance using tools such as Wireshark, ExtraHop, and Riverbed.
• Monitor systems and proactively identify performance bottlenecks.
• Analyze browser performance using Lighthouse, Chrome DevTools, Catchpoint, and WebPageTest.
• Work closely with Developers, SRE, QA, and DevOps teams.
• Participate in code reviews and ensure performance best practices are followed.

Required Skills

• 6–8 years of experience in Performance Engineering / Performance Testing.
• Strong hands-on experience with JMeter is preferred.
• Experience with Splunk for log analysis and troubleshooting.
• Strong knowledge of APM tools such as New Relic or Dynatrace.
• Experience with performance test planning, execution, analysis, reporting, and defect tracking.
• Good understanding of microservices architecture.
• Experience with performance tuning of Tomcat, Node.js, and Spring Boot.
• Strong troubleshooting and root-cause analysis skills.
• Good understanding of CI/CD and performance test automation.

Good to Have

• Programming experience in Java, Python, or Groovy.
• Experience analyzing heap dumps, thread dumps, and TCP dumps.
• Knowledge of Wireshark or CloudShark.
• Experience with Fiddler and Chrome DevTools.
• Knowledge of Azure, AKS, or GCP.
• Certifications in Azure, Splunk, or New Relic.

Geotrackers, are pioneers in the Fleet Telematics industry, providing top-notch GPS devices & solutions to Logistic firms. We're  hiring self motivated, result oriented professionals, with a flair for technology and loads of self-confidence, for the role of Business Development Manager .

Location- Kolkata

Job description

KRAs :

• Own , manage & drive corporate sales activities for the entire region, focusing on B2B sales, business development and solution selling.
• Develop and execute strategies to increase revenue growth through fleet management solutions.
• Collaborate with cross-functional teams to identify new business opportunities and expand existing relationships.
• Provide exceptional customer service by understanding client needs and delivering tailored solutions.
• Analyze market trends and competitor activity to stay ahead in the competitive IT landscape.
• Customer consultation for requirement gathering and product feature mapping
• To deliver product presentation
• Persuasion & Influencing customer decisions
• Negotiation and Sales Closure.
• Customer Relationship Management
• To provide technical consultation, training & ongoing Support
• Ideas and strategies to drive consistent sales performance
• Set up strong customer engagement programs that lead to deeper customer satisfaction, strengthening of customer ties, and effective farming of customer referrals

CANDIDATE PROFILE

Key Skills

• B. Tech + MBA
• Tech Savvy
• Experience in Corporate Sales, B2B Sales, Lead Generation

Soft Skills

• Passion for Sales
• Good communicator
• Sharp thinker
• A keen observer of market conditions
• Positive can-do attitude
• Self-confident
• Resourceful and independent worker, result oriented
• Intelligent, enthusiastic, and self-motivated

We’re Hiring: Customer Support Executive – International (Voice & Chat)

Location: Kolkata

Shifts: Rotational (Day/Night)

Experience: 1–3 Years

Department: Customer Support / Operations

Job Summary:

We are looking for dynamic professionals to join our International Contact Centre team & Chat. If you have strong communication skills and Fluent in English & Hindi (mandatory) with experience in BPO/KPO or international call center handling global customers via voice and chat this role is for you.

Key Responsibilities:

·      Own end-to-end customer interactions across voice and chat (international & domestic)

·      Deliver quick, accurate, and high-quality responses with a customer-first approach

·      Resolve queries and issues proactively with clear follow-through

·      Maintain clean and structured documentation

·      Ensure high service standards, customer satisfaction,

·      Operate with discipline by following SOPs, quality benchmarks, and processes

·      Stay flexible and aligned with global time zones and dynamic operational needs

Required Skills & Qualifications:

·      1–3 years of experience in customer support (voice and/or chat process)

·      Excellent verbal and written communication skills

·      Strong problem-solving and multitasking abilities

·      Ability to handle pressure and manage difficult customers professionally

·      Basic computer knowledge (MS Office, typing skills)

·      Good listening skills and attention to detail

·      Ability to work in rotational shifts (including night shifts) and rotational week offs

Preferred Qualifications:

• Experience in BPO/KPO or international call center environment
• Exposure to global customer handling and cultural sensitivity

Shift Timings:

·       Day Shift: 11am – 9pm

·       Night Shift: 9pm – 7am

6 days Working (Rotational week-offs)

We are looking for a professional in Quality Assurance to join our team.

In this role, you will be responsible for designing and implementing test plans to improve the usability of our products

The QA Tester works with the development team and other QAs to test software functionality, identify errors, and troubleshoot any issues with the software code.

Apply now for the role of QA (Software Tester) at Codebuddy, which is opening doors for skilled, energetic individuals looking to grow exponentially in their careers.

A successful QA (Software Tester) should be hard-working, have a strong working knowledge of software code and testing methodologies, and be a team player.

Responsibilities:

• Designing test plans, scenarios, scripts, and procedures.
• Executing tests on source code.
• Analyzing test results and reporting to the development team.
• Working with the development team to correct bugs and errors.
• Performing routine inspections and quality tests.
• Preparing and implementing quality assurance policies and procedures.
• Identifying and resolving workflow and production issues.
• Ensuring that standards and safety regulations are observed.
• Addressing and discussing issues and proposed solutions with superiors.
• Documenting quality assurance activities and creating audit reports.
• Making recommendations for improvement.
• Creating training materials and operating manuals.

When You Need To Apply (Technical Competency) :

• A Bachelor’s degree in Computer Science, Engineering, or a related field.
• Minimum 3 years experience in QA testing.
• Should have experience or knowledge in Automation testing
• Good working knowledge of test management software, programming languages, and QA methodologies.
• Familiarity with Agile frameworks and regression testing is a plus.
• Ability to document and troubleshoot errors
• Good teamwork and critical thinking skills.
• Excellent data collection and analysis skills.
• Strong attention to detail.

Who are we?

Hey future colleague! 

We're Codebuddy. We are a product engineering services company based out of Kolkata, with an office in Pune. We work with clients from different industries on a daily basis, and so far, we have worked with 120+ clients in the span of just 5 years. 

Our team’s average age is 26 years. So, you get an idea of how young and energetic our team is, full of life and enthusiasm.

If you choose to join us, you’d be working in our team of 4 design ninjas. Our designs have helped startups to get acquired, even get through to Y-Combinator. So, you can clearly see the impact that our designs create.

What's the role?

01 You’ll get crude requirements and you translate those documents into understandable user journeys and wireframes, without breaking a sweat.

02 You craft mind-boggling user interfaces that would make even Picasso jealous.

03 You create beautiful lottie animations based on the project's needs.

04 You hand off your designs to the developers perfectly and make sure they don’t hate you.

05 You occasionally conduct user interviews and testing, because we build the products for them.

06 You also work on occasional Social Media Posters, featuring the star of Codebuddy. A few samples for your reference:

Requirements

Personality:

01:- Strong communication skills, because we appreciate a good joke, but we also need you to explain why you chose Comic Sans.

02:- We would like you to be able to work independently, with minimal supervision. We expect you to be Atma-nirbhar.

03:- We expect you to have the ability to charm the client, make the logo bigger, and even make the design a rainbow upon request.

04:- A can-do attitude, with attention to detail and a sense of humor. We like our candidates to be funny and sharp!

Technical:

01:- We know that you are going to apply anyway. But, we prefer 2+ years of UI/UX design experience.

02:- Proficiency in design tools like Figma, and Adobe CC Suite. Also, if you don’t use autolayout, this is where you close this tab.

03:- A portfolio that makes us say, "So beautiful, so elegant, just looking like a wow!"

04:- Experience with micro-interactions (preferably Lottie) would be just perfect 🤌🏼

Engineering Manager – Backend

Opportunity in this role / Why should you join us?

Series D funded supply chain startup.

Requirements

• Software engineering experience of greater than or equal to 7 years
• Experience managing a technical team of at least 3 people
• Exposure to consumer facing products
• Strong technical background and ability to contribute to design and review
• Familiarity with our tech stack or an analogous tech stack

Technologies Used

• Web application frameworks : Ktor, Spring Boot, Ruby on Rails, Node.js, Java Play, AWS Lambda
• Languages : Kotlin, Java, Ruby, Javascript, Python
• Datastores : PostgreSQL, Aerospike, Redis, DynamoDB, Amazon Redshift
• Communication : HTTP, Amazon SQS, Sidekiq, Amazon SNS
• Server management : Amazon ECS, Docker
• Design frameworks : Domain Driven Design, Clean Architecture, Layered Architecture

Roles and Responsibilities

This role requires a person to drive the engineering of a set of products by aligning with business and product

stakeholders and building and upskilling a team to aid in this. The responsibilities include:

Business and product alignment and planning

• Work closely with business and product stakeholders to understand and align with product initiatives and iterations.
• Help shape the engineering requirement by aligning with the product manager and fleshing out concepts and user flows.
• Formalize business requirements into roadmaps and sprints.

1. Product and system development

• Drive high level modeling and design for projects, also focusing on non-functional aspects, including but not limited to database design, communication protocols, deployment systems, etc.
• Drive adoption of design frameworks like domain driven design, clean architecture, etc., resulting in a robust layered architecture.
• Drive good code review practices, using the review process as a mentoring tool to upskill people.
• Ensure test coverage of systems, partly through unit and integration testing, and partly through blackbox testing by collaborating with the Quality Assurance team, via good testing practices.

1. Project Management

• Drive the execution of the project by delegating tasks effectively.
• Resolve blockers through technical expertise, negotiation and delegation.
• Estimate timelines and ensure adherence to them through effective sync-ups and course corrections.

1. Maintenance

• Formulate SLAs and oversee their adherence for the various systems, effectively tracking issues and performance inefficiencies.
• Performance monitoring and optimization for systems.
• Drive technical re-design, remodeling and refactoring of systems for robustness and sustainability.

1. Team Management

• Typically manage a team of 3 - 6 members and a portfolio of 3 - 6 products.
• Do periodic assessment of reportees, chart their career growth paths and train them.
• Recruit members into the team by collaborating effectively with the recruitment team.

Product Overview

You will be contributing to products concerning both customers and partner drivers. Product sectors

include:

• Growth : You’ll build tools to help boost user growth on the platform including our industry bestdriver on-boarding, training and certification system, referral system, and lead managementmmodels.
• Lifecycle Management : Build tools to help users engage with the platform better, which includes rewards and recognition module, subscription service, account management tools, partner and customer wallets and payout modules, and churn detection systems among others.
• Transaction Experience : You’ll help deliver the most delightful booking experience to our customers and drivers. As part of this team, you’ll be responsible for our core booking system, pricing and payment systems, location tracking and filtering services, fraud prevention systems, and in-app ticketing and support among others.
• Fulfilment : As part of the fulfilment team, you’ll work on systems which ensure high degree of ride fulfilment on the platform. Tools including allocation methodologies and system, dynamic pricing, dynamic partner routing, and partner re-activation tools among others.
• Enterprise Solutions : You’ll help Porter’s enterprise customers achieve delivery excellence. You’ll build tools for contract management, fleet management, fleet and route optimisation tools, alerting and monitoring tools, and analytics suite among others.

What you need to have:

Duties and Responsibilities :

• The AEM Developer will play a vital role in the design, development, testing and deployment of Adobe Experience Management Web and Mobile solutions
• Will work closely with clients, developers, system administrators, project managers, business analysts and end-users to build a state-of-the-art Digital Platform using Adobe's Digital Marketing Product Suite
• Design efficient content models, security models, workflows and templates.
• Develop AEM templates and components leveraging current AEM software releases
• Employ strong coding standards for efficiency, readability, and reuse.
• Review and audit of the existing solution, design and system architecture
• Assist with tasks regarding profiling, troubleshooting of existing solutions
• Create technical documentation
• Integrate external data sources and APIs
• Unit-test code for robustness, including edge cases, usability, and general reliability
• Work on bug fixing and improving application performance
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency

Required Skills :

• AEM 6.3+ experience is ideal
• Experience implementing Adobe AEM or similar web
• Content management system (AEM 6.0 and later required; AEM 6.4 is a plus)
• Design, develop and support AEM components, integrations and applications
• Experience integrating Adobe Analytics or Google Analytics with AEM
• Experience with RESTful and SOAP-based web services
• Experience with most of the modern project management, CI / CD & team collaboration tools - JIRA, Confluence, Jenkins etc.
• Understanding of with Agile (Scrum), project planning, execution, risk management, and resource management
• Good troubleshooting skills
• Fluent oral, written English and a good team player