11+ Functional management Jobs in Delhi, NCR and Gurgaon | Functional management Job openings in Delhi, NCR and Gurgaon

Review Criteria:

Mandatory:

• Strong UAT / Functional Test Lead Profiles
• Must have minimum 7 years of overall testing experience, with at least 3 years of recent UAT experience, primarily in manual testing for large enterprise or government project
• Must have worked on minimum 2 national-level e-Governance, public sector, enterprise, or marketplace projects in a UAT lead or ownership role
• Must have 3+ years of team handling experience, leading 7–8 QA/UAT members, including task assignment, review, mentoring, and delivery ownership
• Must have complete ownership of UAT activities, including UAT planning, execution, acceptance sign-off, defect management, retesting, and regression cycles.
• Must have strong hands-on manual testing experience, with the ability to create test scenarios and test cases from BRDs, user stories, functional documents, and Figma/UI screens.
• Must be able to understand HLD/LLD documents and API specifications and perform manual API testing based on business logic.
• Must have BE/BTech/MTech/MBA (BSc/BCA alone is not acceptable; with Bsc/BCA candidates must have a relevant postgraduate degree MCA/MTech)

Preferred:

• ISTQB Advanced Test Manager or equivalent is preferred

Ideal Candidate:

• 8 + years’ experience in UAT, with at least 2 National-level e-Governance solutions / Enterprise platforms / Marketplace projects.
• Proficiency in test planning, execution oversight, acceptance criteria definition, defect triage, regression cycle management.
• Proficient in understanding business requirements by going through BRDs, User Stories, Figma screens to define test scenarios and test cases.
• Ability to analyze high level and low-level design documents, API specifications to identify the business logic developed and create test cases to test the APIs.
• Hands-on experience of defining high quality test scenarios, test cases with ability to review and guide the test team members in doing the same.
• Education/Certifications: B.E./ B.Tech. / MTech/ MCA/ MS (Computer Science/IT)/ISTQB Advanced Test Manager or equivalent required.

Software Tester with overall knowledge of testing lifecyle.

Good analytical skills

Preparing test scenarios and reports

Excellent communication skills.

Worked on selenium and test automation tools.

Client co-ordination, requirement understanding and mapping.

Strong UAT / Functional Test Lead Profiles

Mandatory (Experience 1): Must have minimum 7 years of overall testing experience, with at least 3 years of recent UAT experience, primarily in manual testing for large enterprise or government project

Mandatory (Experience 2): Must have worked on minimum 2 national-level e-Governance, public sector, enterprise, or marketplace projects in a UAT lead or ownership role

Mandatory (Experience 3): Must have 3+ years of team handling experience, leading 7–8 QA/UAT members, including task assignment, review, mentoring, and delivery ownership

Mandatory (Experience 4): Must have complete ownership of UAT activities, including UAT planning, execution, acceptance sign-off, defect management, retesting, and regression cycles.

Mandatory (Skills 1): Must have strong hands-on manual testing experience, with the ability to create test scenarios and test cases from BRDs, user stories, functional documents, and Figma/UI screens.

Mandatory (Skills 2): Must be able to understand HLD/LLD documents and API specifications and perform manual API testing based on business logic.

Mandatory (Education): Must have BE/BTech/MTech/MBA (BSc/BCA alone is not acceptable; with Bsc/BCA candidates must have a relevant postgraduate degree MCA/MTech)

Mandatory (Exclusion): Do not consider candidates with automation-heavy profiles or those lacking strong manual UAT and leadership experience

Required Skills & Qualifications:

● 3+ years of experience in Quality Assurance & Software Testing.

● Strong expertise in JIRA for bug tracking and test management.

● Proficiency in manual testing, including UI, functional, regression, and integration testing.

● Experience in automation testing using Selenium, JMeter, or similar tools (preferred).

● Strong understanding of Agile/Scrum methodologies.

● Hands-on experience with API testing tools like Postman or SoapUI.

● Familiarity with SQL queries for database validation.

● Excellent analytical, troubleshooting, and communication skills.

About Us

Rezo.AI is an AI-Powered Contact Center that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs.

How do we do it

Rezo's AI-Powered contact center leverages groundbreaking technologies in AI, ML, ASR, NLP, RPA, and predictive intelligence to transform customer experience and reduce costs by automating, analyzing customer-agent conversations across multiple channels including voice, email, chat/ Whatsapp, and social media, whilst coaching them.

Introduction:

We are looking for a knowledgeable, detail-oriented person to help us test our code. As a QA Tester, you will work alongside our engineering team to ensure that our code is top-notch. By performing tests on our code and communicating the results with our engineering team, you can help us produce the most effective products that delight our clients. Your expertise will be crucial to help us identify and resolve bugs, glitches, and any other issues.

Responsibilities:

In this role you will collaborate with the engineering team and shall be responsible for:

• Test new and existing features (units and integration) and report errors and failures

• Work collaboratively with the developing team to correct errors and participate in testing for product releases

• Gathering requirements

• Test automation and test methodology (ex: TDD or BDD)

• Expertise in Test case design and test case execution.

Qualifications:

• 2+ years of experience as a QA Manual Tester

• Experience in Manual testing dashboards and chatbots shall be a plus.

• Bachelor's degree in Computer Science or Engineering or college diploma in QA Testing

• Keen attention to detail

• Ability to solve complex problems

• Determination and tenacity to commit to the end when solving issues

• Defects triage and follow up on the defects fixes.

• Worked with the developers and the functional team

• Understanding of Business Logic

Time management

• Concise writing

• Flexibility

• Critical thinking skills

• Understanding of User Experience

Cultural fitment

Work at the heart of AI and customer engagement.

If you are fascinated by AI and looking to work with the latest AI technologies, in a fast-growing and flexible work environment with immense growth opportunities, come and join us.

Rezo is the place to be if you want to work in an atmosphere where you can do meaningful research, contribute to the platform, and grow fast.

Culture/Values

We believe that allowing employees to pursue their interests and challenge the existing quo only helps to make Rezo a successful workplace. To that end, we are committed to assisting our employees in enhancing the skills that are vital to their professional growth.

FOCUS, INTEGRITY, TEAMWORK, PASSION, INNOVATION

Why Us?

We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer service problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.

Visit our website: https://rezo.ai/ for more information

What you need to have:

Here is what we are looking for:

- 1+ years of relevant experience
- Working knowledge with Manual testing, Mobile app testing, Web Testing, api testing, DB Queries.

- Knowledge of tools like Postman, SoapUI, Appium/Android Espresso, JMeter, etc.
- Plan and execute Functional, Security, and Performance testing multiple product lines (Mobile & Web).
- Experience with Web service technology like REST, XML/SOAP.
- Good understanding of Build, Deployment, Continuous Integration/Delivery process.
- Ability to thrive in a dynamic and fast-changing environment.
- Excellent written, oral communication skills and collaboration skills.

• Review requirements specifications and technical design documents to provide timely and meaningful feedback
• Create detailed, comprehensive and well-structured test plans and test cases
• Estimate, prioritize, plan, and coordinate testing activities
• Design test cases based on the use cases and considering various quality aspects.
• Perform thorough regression testing when bugs are resolved
• Perform in-depth and thorough testing of the owned features/areas.
• Maintain the test cases and test results in test management system.
• Maintain the defects in defect Management system.
• Plan and realise the test environment, platforms, test cycles and regression cycles based on the strategy and quality evaluation at different stages of the product.
• Keep updated on the latest testing and domain technologies, test coverage methodologies and quality metrics.
• Develop skills on automation and testing tools.
• Should guide junior members in performing their activities effectively and help them develop technical skills.

• BE/B-Tech/BS/MS degree in Computer Science, Engineering or a related subject
• Should have at least 4 years of relevant experience in QA.
• Proven working experience in software quality assurance
• Strong knowledge of software QA methodologies, tools, and processes
• Experience in writing clear, concise and comprehensive test plans and test cases
• Hands-on experience with both white box and black box testing
• Experience working in an Agile/Scrum development process
• Experience with performance and/or security testing is a plus
• Hands-on experience with automated testing tools is a plus
• Knowledge of SQL and scripting is big plus