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Mobility Order Management

4 recruiters

Posted by Siraz Mohammed

Remote only

2 - 8 yrs

₹2L - ₹5L / yr

Order management

Mobility management

Order processing

Wireless

Expense management

+2 more

Job Roles:

Timely receipt and processing of telecom orders and changes to services (i.e. device orders, service plan changes) via provider portals or email.
Data maintenance in the system as well as resolving data issues.
Professional and solution-oriented communication in English language with telecom providers, end-users, and telecom admins via emails or within the system.
Track work tasks and status in the system
Follow a set process for processing customer orders within contracted SLA’s
Utilize internal help desk software systems to accurately document all support activity
Work closely and cross collaboratively with client internal Operations department

Requirements:

Job Roles:

Timely receipt and processing of telecom orders and changes to services (i.e. device orders, service plan changes) via provider portals or email.
Data maintenance in the system as well as resolving data issues.
Professional and solution-oriented communication in English language with telecom providers, end-users, and telecom admins via emails or within the system.
Track work tasks and status in the system
Follow a set process for processing customer orders within contracted SLA’s
Utilize internal help desk software systems to accurately document all support activity
Work closely and cross collaboratively with client internal Operations department

Requirements: