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Job Title: Junior Sales Coordinator
Location: [Navi Mumbai]
Experience: 1 to 3 years
CTC: ₹3.0 to ₹3.5 LPA
Industry: B2C / Consumer Products
Reporting To: Sales Manager / Team Lead
Job Summary:
We are seeking a proactive and detail-oriented Junior Sales Coordinator to support our sales operations team. The role involves end-to-end coordination of sales processes including order processing, incoming receipts management, vendor payment follow-ups, and expense handling. This position plays a vital role in ensuring seamless back-end support to drive front-end sales efficiency, especially in a B2C environment.
Key Responsibilities:
Sales Order Processing: Handle sales order entries, confirmations, and coordinate with internal teams to ensure timely dispatch and delivery.
Incoming Receipts & Allocation: Track and reconcile customer receipts and accurately allocate payments against orders.
Vendor Payment Follow-Up: Coordinate with the finance and procurement departments to ensure timely vendor payments and resolve discrepancies.
Expense Processing: Maintain records and process sales-related expenses in compliance with company policies.
Customer Coordination (B2C): Respond to queries from B2C customers regarding orders, payments, and deliveries, and provide after-sales support.
Reporting & Documentation: Maintain accurate documentation and assist in generating regular sales and financial reports.
Key Skills & Competencies: Strong understanding of sales coordination and back-office operations Proficiency in MS Excel and basic ERP/CRM tools Knowledge of accounts receivable and payment tracking Excellent communication and interpersonal skills Detail-oriented with strong organizational and time management skills Ability to multitask and prioritize in a fast-paced B2C environment
Qualifications: Bachelor’s degree in Commerce, Business Administration, or related field 1–3 years of experience in a sales coordination or operations support role Experience in B2C sales environments preferred
Role: Process Specialist
Location: Visakhapatnam
Experience: 0-2 Years
· Excellent English to enable customer communication (Written and Verbal)
· Good knowledge of Telecommunication, Vendor portals and Mobility ordering (Wireless and fixed )
· Need to handle client chats, emails and calls
· Good knowledge of MS Office
· Need to have strong typing skills with a high level of accuracy
· Flexible with shift timings and week offs
- Timely receipt and processing of telecom orders and changes to services (i.e. device orders, service plan changes) via provider portals or email.
- Data maintenance in the system as well as resolving data issues.
- Professional and solution-oriented communication in English language with telecom providers, end-users, and telecom admins via emails or within the system.
- Track work tasks and status in the system
- Follow a set process for processing customer orders within contracted SLA’s
- Utilize internal help desk software systems to accurately document all support activity
- Work closely and cross collaboratively with client internal Operations department
Requirements:
- Excellent communication skills
- Comfortable to work in night shifts
- Exposure to global customers
- Good team player
Expense Recording
Bank Reconciliation
Debtor Reconcilation
Vendor Payments
Vendor Reconciliation
GST & TDS Returns