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We are looking for a talented and creative Graphic Designer & Video Editor to join our team. The ideal candidate will be responsible for creating engaging visual content across multiple platforms, including social media, websites, marketing materials, and videos. This role requires a strong design aesthetic, video editing skills, and an ability to work collaboratively with the marketing and creative teams
About MyOperator:
MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.
Role Overview:
We are seeking a Manager – Customer Success to lead and oversee the entire Customer Success department for our SMBG clients. This role involves managing a team of 3–4 Team Leaders, who in turn manage a large pool of Customer Success Executives. You will be responsible for driving end-to-end customer journey – from onboarding to product adoption, engagement, and retention – while building scalable processes suitable for a high-volume customer base.
Key Responsibilities
- Lead and mentor 3–4 Team Leaders and indirectly oversee a team of 30+ Customer Success Executives.
- Drive customer onboarding, adoption, retention, and satisfaction across SMBG clients.
- Develop and implement customer success strategies and playbooks tailored for high-volume SMB customers.
- Implement and scale tech-touch engagement models for effective customer coverage.
- Develop strategies to drive deep product adoption and showcase the value of MyOperator's solutions (Cloud IVR, Call Center Software, WhatsApp API, etc.).
- Monitor health metrics, churn signals, and client escalations; design proactive action plans.
- Collaborate with Product, Sales, and Support teams to ensure a seamless customer experience.
- Deliver regular business reviews and performance reports to leadership (CEO and senior stakeholders).
- Continuously optimize processes to enhance team productivity and customer outcomes.
Qualifications:
- 5–7 years of proven experience in Customer Success / Account Management within SaaS, Telecom, CPaaS, or Cloud Communication.
- Minimum 2+ years of direct experience leading Team Leaders / Managers.
- Strong exposure to managing high-volume SMB customer bases.
- Excellent strategic thinking, problem-solving, and analytical skills.
- Tech-savvy mindset with experience implementing automation or tech-touch models.
- Experience in reporting to senior leadership (CEO/VP-level) is highly desirable.
- Exceptional communication and stakeholder management skills.
Join us at MyOperator and be part of a dynamic team that is transforming the way businesses communicate. We offer competitive compensation, comprehensive benefits, and ample opportunities for growth and career advancement. Apply today and embark on an exciting journey with us!
Benefits:
- Career growth opportunities in a fast-growing SaaS company.
- A competitive salary and performance-based incentives.
- A dynamic, inclusive, and collaborative work environment.
- Significant opportunities for professional growth and career advancement.
- The chance to make a real impact on thousands of growing businesses in India.
- Comprehensive health and wellness benefits.
📍 Location: Noida (Onsite)
💼 Experience: 3+ Years
We are looking for a passionate and creative Content Writer with strong expertise in Web3, Blockchain, and Cryptocurrency. If you can transform complex blockchain concepts into engaging, SEO-friendly, and audience-focused content – we’d love to connect!
🔹 Key Responsibilities
- Research, plan, and write content on Web3, Blockchain, DeFi, NFTs, DAOs, and Cryptocurrency.
- Create blogs, articles, whitepapers, website copy, press releases, and case studies.
- Collaborate with product & marketing teams to align content with business goals.
- Simplify technical topics into clear, engaging stories for all audiences.
- Optimize content for SEO, web traffic, and lead generation.
- Stay updated with industry news, trends, and innovations.
- Proofread, edit, and maintain brand consistency.
🔹 Required Skills & Qualifications
- Bachelor’s/Master’s in English, Journalism, Communications, Marketing, or related field.
- 3+ years of content writing experience (at least 2 years in Web3/Blockchain/Crypto).
- Strong knowledge of Blockchain fundamentals, DeFi, NFTs, wallets, exchanges, tokenomics.
- Excellent writing, editing & storytelling skills.
- Familiarity with SEO, content marketing strategies, and keyword research.
- Ability to work under deadlines in a fast-paced environment.
Job Description: Digital Marketing Specialist
Position: Digital Marketing Specialist
Location: Faridabad
Reports to: Marketing Manager
Type: Full-Time
Working Hours: 9 AM to 6 PM, Sunday Week Off
Salary: ₹15k-20k per month
Job Summary:
The Digital Marketing Specialist will be responsible for developing and implementing online marketing strategies to promote the company’s brand, products, and services. The role focuses on driving website traffic, generating leads, and increasing overall brand awareness through various digital channels.
Key Responsibilities:
• SEO & SEM: Optimize website content for search engines and manage pay-per-click (PPC) campaigns using tools like SEMrush.
• Social Media Management: Create, curate, and manage published content across all social media platforms.
• Content Marketing: Develop and implement content strategies including blogs, newsletters, and multimedia content.
• Email Marketing: Design and execute email campaigns to engage and nurture leads.
• Analytics & Reporting: Track, analyze, and report on the effectiveness of marketing efforts using tools like Google Analytics and SEMrush.
• Campaign Management: Plan and execute digital ad campaigns, including Google Ads, social media ads, and display advertising.
• Website Management: Oversee the company’s website, ensuring an optimized user experience and regularly updated content.
• Graphic Design & Video Editing: Create visually engaging content using tools like Canva and edit marketing videos as needed.
• Collaboration: Work closely with the sales and design teams to create and align marketing strategies.
Qualifications:
• Bachelor’s degree in Marketing, Business, or related field.
• 2-4 years of experience in digital marketing.
• Proficient in SEO, SEM, Google Analytics, and SEMrush.
• Experience with digital ad platforms (Google Ads, Facebook Ads, etc.).
• Knowledge of Canva for design and video editing software.
• Strong analytical, communication, and content creation skills.
• Knowledge of HTML, CSS, and website management is a plus.
We are looking for a skilled Product Implementation Specialist to join our dynamic team in New Delhi. The ideal candidate will have good technical knowledge and will play a key role in gaining in-depth technical knowledge of our product. Candidate will be responsible for effectively demoing the platform to the customers, providing technical guidance, and ensuring smooth implementation. This role involves working closely with customers to address their requirements to improve their payment transactions.
Roles and Responsibilities:
- Product Demonstrations: Conduct in-depth product demonstrations, showcasing the technical capabilities and business benefits of our payment orchestration platform to current & new customers.
- Technical Expertise: Understand the technical architecture of the payment orchestration platform, including terms like API integrations, payment gateways, compliance requirements such as PCI DSS and basic coding languages.
- Client Engagement: Act as a technical advisor during customer meetings, answering questions related to the product, integrations, and functionalities.
- Requirement Gathering: Engage with customers to gather and document detailed business requirements, ensuring a thorough understanding of their requirements.
- Business requirement document (BRD) Preparation: Develop comprehensive BRDs based on customer interactions, outlining functional and non-functional requirements for the proposed solution.
- Customer Presentations: Prepare and deliver tailored presentations and proposals that address customer pain points and demonstrate how Celeris solutions can meet their goals.
- Feedback Loop: Gather feedback from potential customers during demonstrations and share insights with the product development team to enhance future offerings.
Requirements:
- Experience: 1 - 3years of experience in a product implementation, product consulting, or product demonstration role, preferably within the payment orchestration or fintech industry.
- Communication Skills: Excellent verbal and written communication skills, with the ability to clearly explain technical concepts to both technical and non-technical audiences.
- Customer-Focused: Strong customer-facing skills with a focus on delivering tailored solutions and building trust with customers.
- Analytical Skills: Ability to analyze customer needs and design customized solutions that address their business challenges.
- Collaboration: Team player with the ability to work cross-functionally and support both technical and sales teams.
- Preferred: Experience working with payment orchestration platforms, fraud prevention, or risk management solutions.
Responsibilities
- Identify potential customers from amongst a bunch of leads
- Qualify leads from different marketing campaigns as viable sales opportunities
- Contact prospects via emails and cold calls
- Present the company to prospective clients
- Identify client requirements and suggest them with suitable products/services
- Come up with customised product solutions that will help boost customer satisfaction
- Establish long-term relationships with the clients
- Seek new business opportunities in the market proactively
- Keep updated about latest business trends
Requirements
- B.Tech in C.S, I.T, Marketing or related field
- Proven 2+ years of experience as a Business Development Representative, Account Executive or similar job role
- Prior working experience in SaaS startup is must.
- Excellent customer service skills
- Impressive communication skills
- Extensive experience with various sales techniques
- Proven record of achieving sales quotas
- Hands-on experience with CRM software like Zoho, Sales Navigator.
- Familiarity with MS Office - Excel in particular
- Sound knowledge of sales performance metrics
- Should be a Team Player
- Excellent negotiation skills
- Ability to deliver convincing presentations
- Good leadership skills
1. seo
2. sem
3.. adwords
4. facebook ads
5. link building
6. content writing






