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Job Role : Audit Analytics – Need from Non Banking domain

Job Location : Gurgaon / Mumbai / B’lore

• Understanding of business processes and potential risk scenarios.
• Ability to conceptualize appropriate logic for analyzing potential risk scenarios
• Ability to understand requirements clearly and to be flexible in learning new data sources and technologies, meeting tight deadlines, and delivering quality reports for auditors.
• Maintain strong client focus by building positive relationships with clients, scheduling, conducting and presenting on key client meetings.
• Should be able to write/optimize complex scripts in the technology of expertise. Should be able to review results and identify false positives basis business understanding
• Should be a self-starter and eager to tackle business problem using experience and skills
• Play a key role in the development of less expert staff through mentoring, training and advising.
• 30% Travel in India and Overseas, if required
• Excellent communication skills and willingness to stretch and multi-task
• May be assigned on a project on a long term basis.
• Responsibilities include managing projects involving audit analytics and continuous control monitoring.
  • Understanding of business process (Accounts Payable, Revenue, Fixed Asset, Inventory, MJEs) from analytics requirements
  • Understanding of ERPs (SAP\ JDE\ Oracle\ Concur etc.) – Techno Functional side (Tables and Reports)

Qualifications

Minimum qualifications

• Preferred Post Graduates– MCom\ MSc (IT)\ MBA (IT)\ BE
• Years of experience in related field of Audit\ Business \ Financial analytics (Non-banking).
• Working knowledge of analytical / BI tools –

• ACL, SQL / R / Python, Alteryx – Should have any 2 or more
• VBA, Power BI / Tableau / QlikView
• GRC Solutions, AWS/Azure cloud based analytical solutions – Good to have

• Have worked on data analytics support work either as tool implementation, automation of control or MIS development

About Us:

We are a technology-driven financial services firm specializing in providing high-performance trading platforms and broking

solutions. Our products serve top brokers and trading institutions across the capital markets. With innovation at our core,

we build scalable and secure systems that keep the financial markets running smoothly. For more details, pls visit:

https://tradelab.in/

Role Summary:

We are seeking experienced Application Support Engineers to join our client-facing support team. The ideal candidate will

be the first point of contact for client issues, ensuring timely resolution, clear communication, and high customer satisfaction

in a fast-paced trading environment.

Key Responsibilities:

• Act as the primary contact for clients reporting issues related to trading applications and platforms.

• Log, track, and monitor issues using internal tools and ensure resolution within defined TAT (Turnaround Time).

• Liaise with development, QA, infrastructure, and other internal teams to drive issue resolution.

• Provide clear and timely updates to clients and stakeholders regarding issue status and resolution.

• Maintain comprehensive logs of incidents, escalations, and fixes for future reference and audits.

• Offer appropriate and effective resolutions for client queries on functionality, performance, and usage.

• Communicate proactively with clients about upcoming product features, enhancements, or changes.

• Build and maintain strong relationships with clients through regular, value-added interactions.

• Collaborate in conducting UAT, release validations, and production deployment verifications.

• Assist in root cause analysis and post-incident reviews to prevent recurrences.

Required Skills & Qualifications:

• Bachelor's degree in Computer Science, IT, or related field.

• 2+ years in Application/Technical Support, preferably in the broking/trading domain.

• Sound understanding of capital markets – Equity, F&O, Currency, Commodities.

• Strong technical troubleshooting skills – Linux/Unix, SQL, log analysis.

• Familiarity with trading systems, RMS, OMS, APIs (REST/FIX), and order lifecycle.

• Excellent communication and interpersonal skills for effective client interaction.

• Ability to work under pressure during trading hours and manage multiple priorities.

• Customer-centric mindset with a focus on relationship building and problem-solving.

Nice to Have:

• Exposure to broking platforms like NOW, NEST, ODIN, or custom-built trading tools.

• Experience interacting with exchanges (NSE, BSE, MCX) or clearing corporations.• Knowledge of scripting (Shell/Python) and basic networking is a plus.

• Familiarity with cloud environments (AWS/Azure) and monitoring tools.

Why Join Us?

• Be part of a team supporting mission-critical systems in real-time.

• Work in a high-energy, tech-driven environment.

• Opportunities to grow into domain/tech leadership roles.

• Competitive salary and benefits, health coverage, and employee wellness programs.

Job Description:

We are seeking an experienced QA Automation Engineer with knowledge in the finance domain to join our team. The ideal candidate will combine strong technical testing expertise with an understanding of financial systems and processes. You will be responsible for designing and implementing automation frameworks to ensure the quality, reliability, and compliance of our financial applications across trading, risk management, payments, and reporting systems.

Key Responsibilities:

 Design, develop and maintain robust test automation frameworks for financial applications

 Create detailed test plans, test cases, and test scripts based on business requirements and user stories

 Execute functional, regression, integration, and API testing with a focus on financial data integrity

 Validate complex financial calculations, transaction processing, and reporting functionalities

 Collaborate with Business Analysts and development teams to understand requirements and ensure complete test coverage

 Implement automated testing solutions within CI/CD pipelines for continuous delivery

 Perform data validation testing against financial databases and data warehouses

 Identify, document, and track defects through resolution using defect management tools

 Verify compliance with financial regulations and industry standards

 Generate test metrics and reports to provide insights into application quality and testing progress

 Participate in performance and security testing of financial systems

Technical & Domain Skills Required:

 Strong knowledge of software testing methodologies, processes, and best practices

 Proficiency in automation tools and frameworks (Selenium, Cypress, Cucumber, TestNG, JUnit, etc.)

 Experience with API testing using tools like Postman, SoapUI

 Working knowledge of SQL and experience with database testing

 Familiarity with version control systems (Git) and CI/CD tools (Jenkins, TeamCity, Azure DevOps)

 Scripting/programming skills in at least one language such as Java, Python, or JavaScript

 Understanding of financial concepts, workflows, and terminology

 Experience testing financial systems in areas such as banking, payments, trading, risk management, or reporting

 Knowledge of financial messaging standards and protocols is a plus

 Experience with performance testing tools (JMeter, LoadRunner) and security testing concepts

Qualifications:

 Bachelor's or Master's degree in Computer Science, IT, or related field

 5+ years of experience in software quality assurance with at least 3 years focused on test automation

 Prior experience working in financial services sector (banking, capital markets, wealth management, etc.)

 ISTQB certification or equivalent QA certifications preferred

 Knowledge of Agile and DevOps methodologies

 Financial domain certifications or knowledge is a plus

Soft Skills:

 Strong analytical and problem-solving abilities

 Excellent attention to detail and quality-oriented mindset

 Effective communication skills to collaborate with cross-functional teams

 Ability to understand and translate complex financial requirements into test scenarios

 Self-motivated with the ability to work independently and as part of a team

 Adaptability to changing priorities in a fast-paced environment

If you have strong QA automation skills and experience testing financial applications, we'd love to hear from you! You will play a crucial role in ensuring the quality and reliability of our financial systems

Job Title: Coordinator – Customer Care (US Voice Process)

Experience: 1 – 4 Years

Batch Start Date: 20th October 2025

Job Responsibilities

• Handle loan-related customer inquiries over toll-free numbers (pre-foreclosure to delinquent accounts).
• Follow up with customers when payment commitments are not met.
• Accurately log borrower contacts into the loan servicing system.
• Provide long-term resolutions to resolve delinquency.
• Use autodialing systems effectively to maximize contact ratios.
• Ensure daily prescribed contact targets are met.
• Stay familiar with customer relations functions and services offered.
• Perform other duties as assigned by the department manager.

Education & Experience

• Strong customer service and communication skills (English fluency required).
• Graduate preferred; Undergraduates must have at least 6 months call center experience.
• Prior knowledge of mortgage loan servicing is desirable but not mandatory.
• Minimum 1 year of international voice process experience.

Work Schedule / Requirements

• Must be willing to work in US shift timings.
• Immediate joiners preferred.

Nice to Have

• More than 1 year of international voice process experience.
• Good understanding of KPI’s & KRA’s in a call center.
• Strong interpersonal and customer-handling skills.

Compensation & Benefits

• Attractive variable pay – employees have earned on average ₹20,000/month last year.
• This is not a Sales, Collection, Marketing, or Insurance process – variable pay is purely based on individual performance.

Skills Required:

• 3+ years of experience developing Backends using NodeJS — should be well versed with its asynchronous nature & event loop, and know its quirks and workarounds. 
• Excellent hands-on experience using MySQL or any other SQL Database. 
• Good knowledge of MongoDB or any other NoSQL Database. 
• Good knowledge of Redis, its data types, and their use cases. 
• Experience with graph-based databases like GraphQL and Neo4j. 
• Experience developing and deploying REST APIs. 
• Good knowledge of Unit Testing and available Test Frameworks. 
• Good understanding of advanced JS libraries and frameworks. 
• Experience with Web sockets, Service Workers, and Web Push Notifications. 
• Familiar with NodeJS profiling tools. 
• Proficient understanding of code versioning tools such as Git. 
• Good knowledge of creating and maintaining DevOps infrastructure on cloud platforms. 
• Should be a fast learner and a go-getter — without any fear of trying out new things Preferences. 
• Experience building a large scale social or location-based app.

DUKAAN - Create Your Online Store in 30 Seconds

Dukaan is an app that allows offline businesses to sell their products and services online. On our app, the users can make beautiful product catalogues (catalogs) right from a smartphone and share with their customers easily on different social media apps such as Whatsapp Business, Whatsapp, Facebook, Instagram etc. Praised by users all over India, this app has saved declining businesses by helping them transfer their shop online. The journey has just begun and we are on a mission to make India truly Digital.

Dukaan is currently powering over 4.9 M ecommerce stores built by indian small businesses and growing at a crazy rate.  

Dukaan is looking at a QA engineer to join our team and help us ship polished & defect free products to our users. 

QA Engineer Roles & Responsibilities 

Your primary responsibility will be to run various tests from the test-suite on new software releases to ensure that it satisfies all specifications and requirements as well as free from any bugs. 

Once issues have been resolved, You will run additional tests to make sure the issues are resolved before the new release is pushed to production. 

1. Thoroughly testing new releases to find bugs or design issues. 
2. Identifying bugs in new releases and understanding how to resolve them
3. Creating issues for these bugs and with steps on how to re-produce them.
4. Ensuring that new software products are ready for consumer use
5. Working with development teams to prevent issues with new products

This is the first senior person we are bringing for this role. This person will start with the training program but will go on to build a team and eventually also be responsible for the entire training program + Bootcamp.

We are looking for someone fairly senior and has experience in data + tech. At some level, we have all the technical expertise to teach you the data stack as needed. So it's not super important you know all the tools. However, having basic knowledge of the stack requirement. The training program covers 2 parts - Technology (our stack) and Process (How we work with clients). Both of which are super important.

• Full-time flexible working schedule and own end-to-end training
• Self-starter - who can communicate effectively and proactively
• Function effectively with minimal supervision.
• You can train and mentor potential 5x engineers on Data Engineering skillsets
• You can spend time on self-learning and teaching for new technology when needed
• You are an extremely proactive communicator, who understands the challenges of remote/virtual classroom training and the need to over-communicate to offset those challenges.
  
  

Requirements

• Proven experience as a corporate trainer or have passion for Teaching/ Providing Training
• Expertise in Data Engineering Space and have good experience in Data Collection, Data
• Ingestion, Data Modeling, Data Transformation, and Data Visualization technologies and techniques
• Experience Training working professionals on in-demand skills like Snowflake, debt, Fivetran, google data studio, etc.
• Training/Implementation Experience using Fivetran, DBT Cloud, Heap, Segment, Airflow, Snowflake is a big plus