We are hiring Sales Executives for lead generation and client handling. Candidates should have good communication skills and basic computer knowledge. Freshers can also apply. Attractive incentives and growth opportunities available.
Shubham Vishwakarma
Full Stack Developer - Averlon
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We have opportunity for Customer Care Support / Customer Service
Job Location : Ambavadi ( Ahmedabad)
Fresher can also apply
Job timing : Day shft ( 6 days working, 1st, 3rd & 5th Saturday off)
Job Description :
We are looking for a Customer Care Executive to handle complaints, provide appropriate solution and alternatives within the time limits and follow up to ensure solutions. Attracts potential customers by answering question suggesting information about services. Identify and assess customer’s needs to achieve satisfaction follow communication procedures, guidelines; policies.
Handling call and email inquiries /queries raise by the prospects & clients.
Accuracy, attention to detail and ability to explain complex information clearly and simply.
He who applies must have Product Knowledge, Quality Focus, Problem Solving,
Market Knowledge, Documentation Skills, Resolving Conflict, Analyzing
Information and Multi-tasking.
Qualifications :
Minimum qualification required is graduate/post graduate degree in any field except engineering.
The candidate should have minimum 0-5 years of experience from the Mutual Fund Industry or candidate from any other industry with an experience to handle Clients. ( Fresher can also apply)
He/she should have a right attitude.
We are looking for a candidate with fluency of atleast 3 languages i.e. English, Hindi & Gujarati and an excellent Verbal Vocal communication skill in English.
Candidate should have be loyal, honest.
Candidate should have a long term vision & should be decision maker.
About MyOperator
MyOperator is a Business AI Operator and category leader that unifies WhatsApp, Calls, and AI-powered chatbots & voice bots into one intelligent business communication platform.Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single no-code platform.Trusted by 12,000+ brands including Amazon, Domino’s, Apollo, and Razor-pay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement
Role Summary
We’re hiring a Front Deployed Engineer (FDE)—a customer-facing, field-deployed engineer who owns the end-to-end delivery of AI bots/agents.
This role is “frontline”: you’ll work directly with customers (often onsite), translate business reality into bot workflows, do prompt engineering + knowledge grounding, ship deployments, and iterate until it works reliably in production.
Think: solutions engineer + implementation engineer + prompt engineer, with a strong bias for execution.
Responsibilities
Requirement Discovery & Stakeholder Interaction
- Join customer calls alongside Sales and Revenue teams.
- Ask targeted questions to understand business objectives, user journeys, automation expectations, and edge cases.
- Identify data sources (CRM, APIs, Excel, SharePoint, etc.) required for the solution.
- Act as the AI subject-matter expert during client discussions.
Use Case & Solution Documentation
- Convert discussions into clear, structured use case documents, including:
- Problem statement & goals.
- Current vs. proposed conversational flows.
- Chatbot conversation logic, integrations, and dependencies.
- Assumptions, limitations, and success criteria.
Customer Delivery Ownership
Own deployment of AI bots for customer use-cases (lead qualification, support, booking, etc.). Run workshops to capture processes, FAQs, edge cases, and success metrics. Drive the go-live process: requirements through monitoring and improvement.
Prompt Engineering & Conversation Design
Craft prompts, tool instructions, guardrails, fallbacks, and escalation policies for stable behavior. Build structured conversational flows: intents, entities, routing, handoff, and compliant responses. Create reusable prompt patterns and "prompt packs."
Testing, Debugging & Iteration
Analyze logs to find failure modes (misclassification, hallucination, poor handling). Create test sets ("golden conversations"), run regressions, and measure improvements. Coordinate with Product/Engineering for platform needs.
Integrations & Technical Coordination
Integrate bots with APIs/webhooks (CRM, ticketing, internal tools) to complete workflows. Troubleshoot production issues and coordinate fixes/root-cause analysis.
What Success Looks Like
- Customer bots go live quickly and show high containment + high task completion with low escalation.
- You can diagnose failures from transcripts/logs and fix them with prompt/workflow/knowledge changes.
- Customers trust you as the “AI delivery owner”—clear communication, realistic timelines, crisp execution.
Requirements (Must Have)
- 2–5 years in customer-facing delivery roles: implementation, solutions engineering, customer success engineering, or similar.
- Hands-on comfort with LLMs and prompt engineering (structured outputs, guardrails, tool use, iteration).
- Strong communication: workshops, requirement capture, crisp documentation, stakeholder management.
- Technical fluency: APIs/webhooks concepts, JSON, debugging logs, basic integration troubleshooting.
- Willingness to be front deployed (customer calls/visits as needed).
Good to Have (Nice to Have)
- Experience with chatbots/voicebots, IVR, WhatsApp automation, conversational AI platforms with at least a couple of projects.
- Understanding of metrics like containment, resolution rate, response latency, CSAT drivers.
- Prior SaaS onboarding/delivery experience in mid-market or enterprises.
Working Style & Traits We Value
- High agency: you don’t wait for perfect specs—you create clarity and ship.
- Customer empathy + engineering discipline.
- Strong bias for iteration: deploy → learn → improve.
- Calm under ambiguity (real customer environments are chaotic by default).
- Developing change management plans for projects and/or change initiatives.
- Evaluating the impact of planned organisational change.
- Identifying risks and developing risk mitigation tactics.
- Identifying and managing anticipated resistance to change.
- Leading change management work streams with a structured methodology / process.
- Supporting development of communications relevant to change initiatives.
- Providing coaching and training to employees at all levels.
- Defining success metrics and measuring performance against these.
- Providing reporting and other updates to management and project teams.
We’re looking for someone who doesn’t just collect leads, but actually understands how to find the right ones. You’ll research high-intent prospects, qualify them with a clear logic, and build targeted lists that make outreach easier and more predictable. You’ll run structured campaigns across LinkedIn, cold email, and other channels, while keeping the CRM clean, updated, and usable for the sales team.
What you’ll handle
• Deep research on companies, industries, and decision-makers
• Build segmented, high-accuracy lead lists
• Qualify leads based on relevance, authority, timelines, and potential
• Plan and execute multi-channel outreach sequences
• Refine messaging, subject lines, and connection strategies
• Maintain CRM hygiene and ensure every conversation has a next step
• Track performance data and share insights with the sales team
• Identify new markets, ICP variations, and emerging opportunities
• Collaborate closely with sales and marketing to improve conversions
What we’re looking for
• Strong experience in B2B lead generation, especially for tech, design, or service businesses
• Comfort with LinkedIn search, automation tools, prospecting databases, and email outreach platforms
• Ability to evaluate prospects quickly and filter out poor-fit leads
• Clear writing skills and a good understanding of how to spark interest
• Sharp attention to detail and the discipline to maintain clean data
• Someone who can plan, prioritise, and work independently
• A strategic mindset with a marketing touch is a bonus
What this really means is you’ll be the one shaping the quality of our pipeline. When you do your job well, the sales team gets better conversations, faster cycles, and stronger deals.
Location
Bestech Business Tower, Mohali (this is an onsite role.)
Five-day workweek
Our office operates from 9 am to 2 am across three shifts, so you should be comfortable working within these hours.
Salary
Up to 6 LPA for each role, negotiable based on experience, plus additional incentives for hitting targets.
AngularJS (1.x)
Angular (2+)
React.js
NodeJS (Node.js)
MongoDBExperience:
- 2-5 years
Requirements:
- strong backend knowledge in Node.js
- knowledge in typescript would be an added advantage
- frontend tech: React, Vue(Optional)
- familiar with Redux, RTK
- knowledge in db: MySQL, PostgreSQL, MongoDB(Optional)
- experience in git
- familiar with linux systems
- familiar with hosting web servers and technologies like nginx, apache
- familiarity with docker is an added advantage
Responsibilities:
- building microservices, REST APIs
- adhering to best security, performance and scalability techniques
- coding complex modules
- code reviews- enforcing best practices
- implementing better application architectures
- strong interest to learn new technologies and adapt
- agile methodology project experience
- experience in estimating projects
- assist in preparing technical documentations
- passion for team work and innovation
Industry
Information Technology & Services
Employment Type
Full-time
Job Type: Full-time
Pay: ₹10,000.00 - ₹30,000.00 per month
Schedule:
- Day shift
Ability to commute/relocate:
- Kozhikode, Kozhikode - 673019, Kerala: Reliably commute or planning to relocate before starting work (Required)
Education:
- Bachelor's (Required)
Experience:
- Angular: 1 year (Preferred)
- total work: 2 years (Required)
- Java: 2 years (Required)
PythonMerito is a curated talent platform where we identify, assess, and connect candidates for matching job opportunities. We are working with the mission to change the way hiring is done. The company is founded by a team of alumni from IIM Ahmedabad, McKinsey with more than 2 decades of experience in recruitment, training, and coaching.
About our client :
Our client is a global data and measurement-driven media agency whose mission is to make brands more valuable to the world. Clients include Google, Flipkart, NBCUniversal, L’Oréal and the Financial Times. The agency is more than 2,000 people strong, manages $4.5B in annualized media spend, and deploys campaigns in 121 markets via 22 offices in APAC, EMEA and the Americas.
About the role :-
Accountable for quantifying and measuring the success of our executions and for delivering insights that enable us to innovate the work we deliver. Leading and supporting multi project, be involved in external reviews if needed, developing new analytical tools.
Some of the things we’d like you to do:
● Support the leadership of the Analytics team
● Build a deep understanding of marketing plans and their objectives to help account teams build comprehensive measurement, and test & learn plans
● Assist clients with objective setting for marketing plans
● Play an instrumental role in evolving and designing new, innovative measurement tools. Managing the process through to delivery and take ownership of global roll out
● Oversee junior members of the team in the delivery of their responsibilities, ensuring quality and that deadlines are met
● Oversee the creation of clear and robust campaign reporting with valuable and actionable insights
● Recruit, manage, and mentor resource ensuring workflow is efficient throughout the team, as well as a high quality output is delivered.
A bit about yourself:
● At least 10 years of relevant experience
● Degree from a top-tier College
● Proficiency with systems such as SQL, Python, and R
● Expose to marketing campaign measurement (both Direct Response and Brand Awareness campaigns)
● Strong understanding of what data points can be collected and analyzed in a digital campaign, and how each data point should be analyzed
● Excellent at presenting data in a visually engaging and insightful manner that cuts through the noise
● Strong organizational and project management skills
● Ability to delegate effectively
● Established and professional communication, presentation, and motivational skills.
NodeJS (Node.js)MongoDB
Express
Javascript• Bachelor’s degree in Computer Science or IT related field
• 4-6 years of experience working across different product domains in a product development/engineering role
• Good communication skills necessary to manage business requests and work with different teams across differ-
ent geographies and time-zones; experience working with remote and distributed teams will be an added ad-
vantage
• Hands-on working knowledge and experience is requiredin:
a. JavaScript, Typescript, NodeJS (Express, NestJs, etc.)
b. Experience working in GCP or AWS or Azure
c. Experience working in Containers & Unix Platforms
d. Relational Databases (PostgreSQL, MySQL, SQL, etc.)
e. Agile Methodologies (Scrum, TDD, BDD, etc.)
f. Understanding of Microservices Architecture, Domain Driver Design, Test Driven Development and
Secure Design patterns and architecture is a must
g. Data Structures and Algorithms using Javascript, Typescriptand/or other Programing Languages
h. Strong organizational skills
i. Agile Methodologies (Scrum, TDD, BDD, etc.)
• Experience with several of the following tools/technologies is desirable:
a. GIT (Bit Bucket, Gitlab, etc.), Jira, Gradle, Maven, Jenkins, SharePoint, Eclipse/IntelliJ.
b. Design Patterns and implementing the Design Patterns
c. Development of Complex Application and System Architectures
d. NoSQL Databases (Redis, Mongo, etc.)
e. Full stack development
f. Experience working with CI/CD pipelines with for example GitHub Actions.
• Knowledge of the following technologies is a plus:
a. Other Programming Languages (Java, Python, etc.)
b. Continuous Integration and Continuous Delivery Tools like Jenkins, Git, etc.
c. Secure Development based on OWASP standards
|
Desired Skills |
To have skills: · Proven technical expertise in cyber security domains, i.e. endpoint security, application security testing. · Knowledge and experience in public cloud solutions. · Knowledge on network security, networking concepts and architectural implementations. · Knowledge on vulnerability testing and define proper remediation’s. · Shell scripting experience - Shell/Bash/Python. · Working experience of Linux operation.
Desire to have skills: · One or more of the following cyber security certifications: CEH, CISSP, OSCP, SSCP CCSP. · Excellent problem solving, and follow-up skills. · Ability to convey technical security concepts to non-technical audiences. |
NodeJS (Node.js)
Go Programming (Golang)fulfill the job duties, certifications, years of experience, degree)
• 3 - 5 years’ experience in a highly technical role at hyper-growth startup or fast-paced
company
• Extensive background designing, developing, testing, deploying, maintaining, and
improving software
• Demonstrable experience architecting scalable and cost effective solutions to ensure
and support the customer growth
• Experience mentoring junior engineers in all aspects of planning, development and
testing
• Demonstrated ability to translate business goals and initiatives into technical
requirements
• Strong understanding of system design and architecture.
• Interest in engaging with latest technologies and evaluating strategies to keep the
Novo technology stack up to date
• Excellent written and verbal communication skills with the ability to collaborate with
both technical and non-technical teams effectively.
• Work across our tech stack which includes:
o Node.js and Go for our application code
o React for our frontend code
o GraphQL for communication between systems
o Docker for running our services
o PostgreSQL for persistent data storage
Nice To Have, but Not Required:
• Experience with Go programming language
• Experience working in a startup en
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon