team leader

Strong senior Dialer Manager Profile

Mandatory (Experience 1): Must have 8+ years of core dialer operations, Outbound Campaign Management, or Contact Center Technology

Mandatory (Experience 2): Must have experience in dialer strategy design, not just daily execution

Mandatory (Experience 3): Must have experience in evaluating and optimizing dialer performance metrics like Connect %, RPC %, Drop %, Idle %, Agent Efficiency, and SLAs

Mandatory (Experience 4): Must have exposure to dialer performance tuning, campaign throttling, and system configuration changes.

Mandatory (Experience 5): Must have hands-on experience in outbound campaign creation, list uploads, pacing changes, and real-time monitoring.

Mandatory (Experience 6): Must have strong understanding of compliance frameworks — DND, TCPA, Time-band rules, NDNC, Regulatory Audit Compliance.

Mandatory (Experience 7): Must be capable of end-to-end troubleshooting — call flow breaks, API failures, routing issues, list failure analysis.

Mandatory (Team Lead): Must have 2+ years of experience in leading a team of dialer analysts / RTAs, agents etc

Mandatory (Collaboration): Must have experience in working with WFM, Ops Heads, MIS, Risk, and Technology teams

Mandatory (Functional Requirement): Must be able to work with Ops and lead daily dialer execution independently

Role: Influencer Marketing Manager

Location: India (Hybrid/Remote – specify if needed)

Experience: 3–6 years

Industry: Health, Wellness, Nutrition, FMCG, D2C

About the Role

We’re looking for an Influencer Marketing Manager to lead creator partnerships across Instagram, YouTube, Facebook, and X. This role owns influencer strategy end-to-end—from discovery and relationship building to campaign execution, performance tracking, and ROI optimization. You’ll work closely with creators, agencies, and internal teams to build authentic, high-impact influencer programs that scale.

Key Responsibilities

Influencer Discovery & Relationship Building

• Identify, onboard, and manage high-potential creators across fitness, wellness, lifestyle, nutrition, and food.
• Build long-term relationships with creators, talent managers, and influencer agencies.
• Maintain a strong and diverse influencer pipeline aligned with brand values.

Campaign Planning & Execution

• Own end-to-end execution of influencer campaigns—from briefing to publishing.
• Create clear, actionable briefs covering campaign goals, brand tone, and creative direction.
• Ensure timely delivery of high-quality content across platforms.

Content Governance & Performance Tracking

• Review influencer content for brand alignment, messaging accuracy, and visual compliance.
• Track and report KPIs such as reach, engagement, CPV, CTR, conversions, and ROI.
• Share insights and optimization recommendations to improve performance continuously.

Budget Management & Operations

• Manage influencer budgets, negotiations, and cost optimization.
• Coordinate contracts, invoices, and payouts with finance and agency partners.
• Maintain organized campaign documentation and cost tracking.

Innovation, Trends & Creative Strategy

• Stay ahead of platform trends, creator formats, and emerging social channels.
• Propose innovative campaign ideas—collabs, challenges, tutorials, reviews, and UGC-driven formats.
• Elevate brand storytelling through creative influencer partnerships.

Position Overview: We are seeking a State Sales head with a passion for education and a proven track record in sales to lead and expand our presence in the Punjab state. Ambitious and energetic candidates required expertise in customer aquacation strategy & dedication for effective sales & marketing strategy to drive sustainable financial growth with forging strong relationships & product knowledge.

Key Responsibilities:

• Sales Strategy: Develop & execute a comprehensive sales strategy that aligns with the company's goals and objectives. Continuously evaluate and refine the strategy based on market trends & customer feedback.
• Revenue Growth: Meet and exceed revenue targets by identifying business opportunities, negotiating contracts, and managing the sales pipeline. Foster long-term relationships with key accounts.
• Market Analysis: Stay updated on industry trends, customer needs to inform product development and sales strategies. Conduct market research,competition & competitor analysis to identify opportunities for growth.
• Sales Process Optimization: Implement & improve sales processes, systems & follows the best practices in sales and customer relationship management, use tools to enhance efficiency & effectiveness. 
• Reporting and Analysis: Regularly analyze sales data and performance metrics to provide insights and recommendations for improvement. Present reports to senior management to track progress and make informed decisions.
• Customer Engagement: Collaborate with the marketing team to create targeted marketing campaigns, promotions, and events to attract and retain customers. Ensure exceptional customer satisfaction through effective communication and support.
• Collaboration: Identify and establish strategic partnerships with educational institutions, organizations & other stakeholders to expand the company's reach and influence in the EdTech sector.

Qualification and experience:

• Proven working experience as a State Sales head in K-12 or CBSE school business, 
• Proven sales track record, computer Proficiency for proposal development & CRM tools
• Market knowledge, strong relationship is expected with ability to build rapport
• Good analytical & Strong problem solving skills, listening and questioning skills, combined with the ability to interact confidently with clients, able to work under pressure in result oriented manner
• Graduate from any branch computer science, MBA, BA, B.Com  
• Edtech/Book publisher or sales & marketing experience are added advantages

Position: Presales Consultant

Location: Andheri, Mumbai (May involve travel or client site placements)

Experience: 2-5 years

CTC: Up to 11 LPA

About the Role:

We’re seeking a Presales Consultant with a strong background in the insurance domain to support our sales team. You’ll play a critical role in demonstrating our solutions, managing the bid process, and collaborating with clients to understand their needs and craft tailored proposals.

Key Responsibilities:

• Support the sales team through the entire sales journey and lead qualification.
• Conduct product demos and participate in client discussions on functional and technical solutions.
• Lead proof-of-concept workshops with customers and partners.
• Design compelling business proposals, RFPs/RFIs, and cost estimations.
• Serve as a subject matter expert on the C2L BIZ suite of solutions.

What We’re Looking For:

• 2-5 years of experience in the insurance industry (Life or General Insurance).
• Ability to understand technical product specifications and work with tech teams.
• Great communication skills and proficiency in Microsoft Office.
• Male candidates only, due to field visit requirements.
• Educational Qualification: BE/MBA/MMS/PGDBA with first class throughout academics.

Why Join Us?

• Work with senior architects on transformative solutions.
• Opportunity to grow through certifications (e.g., FLMI, ALMI).
• Exposure to global insurance markets and best practices.

Job Role: AUTOSAR Integration Expert

Mandatory Skills:

• AUTOSAR Integration (Vector, EB, CAN UDS, Vector Tools, BSW Integration)
• Minimum 4 years of relevant experience in automotive software development
• Extensive experience in AUTOSAR with different vendor stacks (Vector, EB), tools, and methodologies
• Hands-on experience in AUTOSAR stack integration, preferably with Vector stack
• Strong knowledge of various communication protocols: Ethernet, CAN, LIN, and FlexRay
• Solid understanding of different BSW (Basic Software) stacks
• Proficient working experience with various microcontrollers
• Strong embedded C programming and debugging skills
• Familiarity with software branching and merging methods

Job Responsibilities:

• Engage in tasks related to the integration and development of Flash Bootloader (FBL) features and perform comprehensive testing activities.
• Collaborate continuously with counterparts in Germany to understand requirements and effectively interpret and develop FBL features.
• Responsible for creating test specifications and documenting results accurately.

Why Join InfoGrowth?

• Become a key player in an innovative team dedicated to revolutionizing the automotive industry with cutting-edge software solutions.
• Work on exciting projects that challenge your skills and promote professional growth.
• Enjoy a collaborative and dynamic work environment that values creativity and teamwork.

What The Role Is

We are looking for an GRC Operations Officer based in Chennai. This is a new role within the growing IT Compliance function, where you will be responsible for handling audits, implementation of information security policies etc,. The successful candidate will be comfortable working with the team on implementing frameworks and providing support for internal and external stakeholders. Reporting to the IT Compliance Officer for our Chennai team, this role is integral to the successful growth of the team as well as wider company performance.  

What You’ll Do

• Contribute and assist with continuous improvement of company policies, practices, and procedures
• Review, modify and maintain existing practices and policies to reflect our operations and values within specific industry-standard frameworks like ISO and NIST, among others
• Provide support for internal and third-party audits
• Respond to due diligence and TPRM requests from customers and other interested parties.
• Support internal staff with GRC-related questions and topics
• Develop, maintain and execute awareness programs
• Be a local representative of the company’s GRC group and manage the physical security requirements for the location
• Work independently and prioritize multiple tasks and adapt to needed changes
• Effectively communicate risks to diverse audiences, both in writing and verbally
• Apply a risk-based approach to planning, executing, and reporting on audit engagements and auditing process;

What You’ll Bring

• 2-5 years IT Security, IT risk, IT auditing, and/or IT Compliance experience within a technology company, accounting firm,  or others.
• Bachelor's degree or equivalent work experience working in compliance/GRC team.
• Exceptional organisational skills and attention to details.
• Knowledge of applicable domestic and internationally recognized information security management, governance, and compliance principles, practices, laws, rules and regulations;
• Information systems auditing, monitoring, controlling, and assessment process.

Perks & Benefits: 

• Competitive base salary
• Equity - every employee is a stakeholder in our enormous upside
• A tech-first company culture driven by entrepreneurial thinking and talent
• A great team working in unison towards the same mission
• Transparency is what our product is built on—and so is our culture
• Generous health insurance benefits for employees and their dependents
• Parental leave.
• Flexible work schedule and work-from-home options
• Flexible PTO

Roles & Responsibilities:

We are looking for a Senior Network Engineer to be responsible for the development and support of a complex networking infrastructure critical to the operation of the Company. This position will develop technical solutions to complex problems requiring the regular use of ingenuity and creativity.

• Maintain, test, and monitor complex local area and wide area network designs encompassing multiple technologies using established procedures and tools.
• Diagnose network issues and provide problem resolution in a timely manner.
• Develop and maintain all network component and system configurations.
• Design, install, and support networking systems and operations.
• Troubleshoot network performance issues.
• Analyse system errors or failures and work to resolve issues. Escalate as necessary to maximize system availability.
• Provide technical support to peers and guidance to users.
• Evaluate new network technologies and make recommendations regarding the integration of relevant technologies into the existing network. Recommend upgrades, patches, and new applications or equipment.
• Maintain knowledge of emerging technologies and enhanced applications.
• Create and maintain network systems documentation and asset management information.

Qualifications:

• 9+ years of networking systems experience is required.
• Experience with Cisco products and support services and procedures is essential; Cisco certifications are preferred, but not required.
• Expert level experience with Cisco Nexus Switching equipment required.
• Expert level experience with Cisco /FMC/ASA Anyconnect.
• Expert level experience with Cisco ISE, posturing RADIUS, TACACS.
• Experience with F5 LTM.
• Expert level experience with routing protocols (EIGRP, OSPF, BGP, DMVPN, IPSEC VPN).
• Expert level experience with L2 technologies (VPC, VTP, port channels)
• Experience with Palo Alto firewalls, and Meraki WIFI/SD WAN.
• Experience with network related tasks with AWS.
• Must be able to work flexible hours on-site and remotely.
• Must be able to work in a complex, dynamic team environment with minimal supervision and possess good organizational skills.
• Strong interpersonal skills are needed to work well with a talented team of infrastructure support personnel and application developers.
• CCIE certification - preferred
• Ability to communicate with individuals at all levels in the Company and with various business contacts outside of the company in an articulate, professional manner.
• Ability to organize, prioritize and handle multiple assignments on a daily basis.

What You’ll Do

• Manual and automated testing of the various software components that power our robots, cloud services, and mobile and Web applications.

• “Own” the feature or product you test and be the testing expert for your features and products.

• Gather technical requirements, understand functional specification, participate in software design reviews, and validate that a feature or product meets our customers’ requirements.

• Write test plans, execute test cases, and report bugs.
• Your bug reports should describe, in detail, the conditions under which a bug manifests and how it can be reproduced, the resulting product behavior, and the extent of the bug’s impact on our customers.

• Automate software testing to the extent possible to make it more efficient.

• Reproduce and debug customer issues escalated from the field.


What We’re Looking For 

• Bachelor's or master’s degree in CS/CE/IT/EE/E&TC or a related field.
• 2+ years of experience in software testing, particularly in Web, mobile, cloud, and embedded systems applications.
• Experience in writing software test plans, executing test cases, and managing the end-to-end bug life cycle.
• Strong analytical, debugging, and problem-solving skills, and attention to detail.
• Java and Python programming skills.
• Familiarity with Android and iOS mobile app testing automation using Appium, and Android and iOS emulators.
• Ability to work well in a team, including remote team members in overseas locations.
• Excellent written and oral English communication skills.

Nice to Have

• Familiarity with tools such as Eclipse (IDE), TestNG, Maven, Selenium, and JIRA.