social media marketing

About the Role :

Superworks hiring a Chat Support Executives to join our Customer Support team. As a Chat Support Executive, you will be the first point of contact for our customers on our live chat platform, answering their questions, resolving their issues, and making every interaction quick, clear, and helpful.

This role is ideal for freshers or early-career professionals who communicate well in writing, enjoy solving problems, and want to build a career in customer support and SaaS. Full product training is provided, so prior experience is welcome but not required.

Because you speak with customers all day, you will also have the chance to earn performance incentives - by recommending useful upgrades and add-ons and by referring new leads - on top of your fixed salary.

Key Responsibilities :

• Respond to customer queries over live chat promptly, professionally, and with a friendly tone.

• Understand each customer’s problem, troubleshoot it, and guide them to a clear solution.

• Manage several chat conversations at the same time without letting quality slip.

• Escalate complex or technical issues to the relevant team and follow up until they are resolved.

• Spot opportunities to recommend relevant upgrades or add-ons (cross-sell and upsell) during conversations, and encourage referrals - passing qualified leads to the sales team.

• Meet response-time, resolution-time, and customer-satisfaction (CSAT) targets.

• Record conversations accurately and keep customer information up to date.

• Share recurring problems and customer feedback with the product and support teams.

• Help improve our help center by suggesting or drafting support articles.

Required Skills (Must-Have) :

• Strong English communication is mandatory - clear written English with correct grammar, spelling, and a warm, professional tone.

• Good typing speed and accuracy (around 35-40 words per minute or higher).

• Strong reading comprehension to quickly understand what a customer needs.

• A patient, empathetic, and customer-first attitude.

• Ability to multitask and stay organized while handling multiple chats.

• Comfort using computers and web-based applications.

• A quick learner who can pick up our product and processes.

• Fresher to 1 year of experience (customer support internships count).

Good to Have :

• Familiarity with SaaS products, especially HRMS, Payroll, or related domains.

• A natural ability to notice customer needs and suggest the right solution (helpful for cross-sell, upsell, and referral incentives).

• Ability to communicate in Hindi or other regional languages.

• Any prior customer support, BPO, or internship experience.

What We Offer :

• Performance incentives for cross-sell, upsell, and new lead referrals - in addition to your fixed salary.

• Structured onboarding and full product training - no prior experience needed.

• A supportive team and a clear path to grow into senior support, QA, or customer success roles.

• Work mode: On-site.

• Shift: Rotational.

We are seeking a Senior IAM Support Engineer to manage day-to-day IAM operations, provide L2/L3 support, and ensure the stability and security of identity platforms. The role focuses on troubleshooting authentication issues, supporting integrations, and maintaining access management services across enterprise applications. Core Skills & Experience Authentication & Authorization Support

• Strong working knowledge of OAuth 2.0, OpenID Connect (OIDC), and SAML

• Experience supporting Auth0 or similar IAM platforms in production environments Troubleshooting & Incident Management

• Proven ability to diagnose and resolve authentication and authorization issues

• Experience analyzing logs, SAML assertions, OAuth tokens, and API failures

• Familiarity with ticketing systems and SLA-driven support environments IAM / CIAM Operations

• Hands-on experience managing IAM/CIAM platforms

• Support for user lifecycle management (provisioning, deprovisioning, access changes)

• Understanding of RBAC and ABAC implementation and support Cloud IAM Support

• Experience supporting IAM services in AWS, Azure, or GCP

• Ability to troubleshoot identity-related issues in cloud environments API & Integration Support

• Experience supporting IAM integrations with REST APIs

• Understanding of tokens, JSON, and API authentication flows Basic Development Knowledge

• Working knowledge of Java or .NET (for troubleshooting integrations)

• Ability to review logs and debug IAM-related application issues Security & Compliance

• Awareness of IAM security best practices

• Understanding of access governance and compliance requirements Key Responsibilities

• Provide L2/L3 support for IAM platforms, ensuring high availability and performance • Troubleshoot authentication, authorization, and SSO issues across applications

• Support integrations with Auth0, Azure AD, AWS Cognito, and enterprise applications

• Manage user lifecycle activities, including provisioning and access updates

• Monitor IAM systems, respond to incidents, and meet SLA targets

• Work with application teams to resolve IAM-related issues

• Perform root cause analysis and implement preventive fixes

• Maintain documentation and runbooks for support processes

• Assist in audits, compliance checks, and access reviews Good-to-Have Skills

• Experience with federation tools (ADFS, Ping Identity, ForgeRock)

• Exposure to Privileged Access Management (PAM) support

• Familiarity with Zero Trust concepts

• Experience with DevSecOps or production support models. Preferred Qualifications

• Bachelor’s degree in computer science, Cybersecurity, or related field Certifications (Preferred): • Auth0 Developer

• Microsoft Identity & Access Administrator

• AWS Security Specialist Key Attributes

• Strong problem-solving and diagnostic skills

• Ability to operate in a 24/7 or shift-based support model (if required)

• High sense of ownership and accountability

• Clear communication and coordination skills across teams

Contract: 6 months, with potential extension based on project needs and performance

Location: Bengaluru or Chennai, India

Work Mode: Hybrid from Infosys office from day one

Role Summary:

We are seeking a Senior Dynamics 365 CRM Developer / Technical Lead to design, build, integrate, and support Microsoft Dynamics 365 Customer Engagement solutions. The role includes hands-on development, technical leadership, support issue resolution, and mentoring junior developers in an Agile delivery environment.

Click to apply: https://forms.gle/iDRf1PaDyReoxisCA

Key Responsibilities:

- Develop and customize Microsoft Dynamics 365 CE Online solutions across Sales, Service, and Marketing modules.

- Build and maintain plugins, workflows, business process flows, Power Automate flows, and Dataverse customizations.

- Develop integrations using Azure Functions, Web API, REST APIs, JavaScript, C#/.NET, and SQL.

- Configure Dataverse security roles, data models, forms, views, business rules, and solution components.

- Use Azure DevOps for work tracking, source control, build/release processes, and delivery coordination.

- Troubleshoot CRM support issues, coordinate timely closure, and identify recurring problems for long-term fixes or cost optimization.

- Review code, guide junior developers, and ensure solutions follow agreed architecture, quality, and security standards.

- Participate in Agile/Scrum ceremonies, estimation, sprint planning, and delivery reporting.

Required Skills and Experience:

- 6+ years of hands-on experience, or equivalent practical expertise, in Microsoft Dynamics CRM / Dynamics 365 CE development.

- Strong experience with Dynamics 365 CE Online, Dataverse, plugins, workflows, Power Automate, C#/.NET, SQL, Web API, REST APIs, and Azure Functions.

- Experience with JavaScript-based CRM customizations and CRUD operations through Web API calls.

Responsibility

• Preparing draft computation of income and Return of Income for Individual, Firms, Companies, Trusts, etc.

• Handling and ensuring timely TDS filings & TDS payments, other Income Tax forms as and when required.

• Identify the missing information required to complete task and communicate the same.

• accounting activities including reconciliations of bank coordination with client/vendor.

• Preparing MIS and other reports

• Preparing data for TDS payment & returns

• Preparing GST working and E-Invoice

• Dial the payment for vendor & taxes as per approval.

Skills required

• Commerce Graduate with 1-3 years of work experience in tax and accounting

• Knowledge MS Office- outlook, word, excel, ppt etc.

• Knowledge of Tally accounting software

• Knowledge of TDS rate and GST including due dates under GST, PT, & TDS

• Team Player

• Effective communication and presentation skills

Benefits:

• Non-encashable paid leave of 15 days on confirmation

• Five days’ week

• Convenient location

• Training, sponsorship to seminar etc

If Interested Apply through here and link:-  https://tiny.cc/NGtalent

The job would entail managing. nurturing and converting leads generated from the ads and promotions. Client interaction via phone, whataspp. Community management on the LMS and Whatsapp community. Creating Reports, analytics and presentations for the sales funnel, Centre Manager who can coordinate amidst the marketing, ops, social media and trainers team and maintain an effective schedule of services to be offered annually. Additionally, Ability to multitask and work as executive assistant would be appreciated,

Designation: Product Manager or Senior Product Manager :CPaaS

Job Summary:

The Product Manager will be responsible for overseeing the entire product lifecycle, from conception to

market launch. This role involves working closely with cross-functional teams, including sales, legal, and

regional teams, to develop and implement effective product strategies. The ideal candidate will have a

strong background in market research, competition analysis, and the ability to manage multiple projects

simultaneously.

Key Responsibilities:

 Define and communicate the product vision and strategy for the CPaaS offerings.

 Develop and maintain the product roadmap, ensuring alignment with company goals and

market demands.

 Conduct market research and competitive analysis to identify opportunities and threats.

 Collaborate with engineering teams to define product requirements and specifications.

 Prioritize product features and enhancements based on customer feedback, market trends, and

business goals.

 Manage the product development lifecycle from concept to launch, ensuring timely delivery and

high quality.

 Gather and analyze customer feedback to understand their needs and pain points.

 Stay informed about industry trends, emerging technologies, and competitor activities.

 Use data-driven insights to guide product decisions and improvements.

 Work closely with marketing to develop go-to-market strategies, including positioning,

messaging, and pricing.

 Collaborate with sales and customer support teams to ensure they are well-equipped to sell and

support the CPaaS products.

 Coordinate with legal and compliance teams to ensure product offerings meet regulatory

requirements.

 Define and track key performance indicators (KPIs) to measure product success.

 Analyze product performance and customer usage data to identify areas for improvement.

 Prepare regular reports and presentations for senior management on product performance and

strategic initiatives.

 Engage with customers to gather feedback and build relationships.

 Act as a product evangelist, representing the CPaaS products at industry events, conferences,

and customer meetings.

 Provide support and guidance to key customers during product adoption and integration.

GaragePlug Inc (US, Bangalore)

GaragePlug is one of the fastest-growing Automotive tech startups working towards revolutionising the automotive aftermarket industry with strong state-of-the-art technologies.

Position: UI Developer (Angular/Ionic) Looking for a dynamic go-getter attitude UI developer with at least 1 year of product development experience in building great UI & strong logic with neat code.

Responsibilities
1. Product design and development
2. Work on different areas of the platform
3. Build, optimise and enhance the UI performance

Requirements
1. 1+ years of experience in product development
2. hands-on experience with Angular 2+, Ionic 3+ is a must
3. Should be hands-on in working with RESTful web services within web/mobile applications
4. Should be comfortable working with git, Jira
5. Should enjoy hacking things together to create a proof of concept, but always good at quality production code
6. Capable of executing tasks with minimal guidance
7. Excellent aptitude and analytical skills

Location Remote/Bangalore

Apply through this link
https://garageplug.freshteam.com/jobs/rv_hPGmIhF0-/junior-ui-developer-angular-ionic

Overall Purpose of the Role:

We are looking for a self-motivated Unreal Engine developer who understands the value of working on unique applications and is extremely passionate about innovating and inventing/discovering new things. The candidate will be responsible for developing and maintaining our platform lineup. The key responsibilities of the job are:

• Perform full life-cycle software development
• (Requirements: analysis, Tech design, implementation, integration, testing, debugging, and support).
• Work directly with researchers and project stakeholders to ensure proper software design and delivery.
• Design and develop modular platforms.
• Stay updated on current trends in AR/VR/MR/XR.
• Writing reusable, testable, and efficient code in rapid timing.
• Writing unit tests for important logic and services.
• Implementation of security and data protection.

Credentials we are looking for:

• (Senior UE Developer) 5 years+ of experience with game development and at least 3 years of experience with Unreal Engine
• An entrepreneurial spirit that drives innovation within a target industry.

Skills essential to the role:

• High proficiency with Unreal Engine 4 Blueprints
• High-Level C++ skills within Unreal Engine 4 and outside.
• Extremely good problem-solving skills
• Networking, replication, and multiplayer integrations with VOIP services and video.
• Knowledge of the Google and Apple app store functionality and build processes.
• Core knowledge of how Unreal Engine 4 works internally
• Ability to modify API’s to get the desired result within Unreal Engine 4
• Ability to create and modify plugins within the Unreal Engine framework
• Understanding of fundamental design principles behind a scalable and modular application.

• Skills that will add value:
• AWS and Gamelift
• PHP, databases and Web Integrations
• Understanding of live streaming formats such RTMP. 
• Basic design skills and minimalist sensibilities. No major design skills required, but an understanding of what makes something look good.
• Basic cross-platform CG asset implementation skill
• Collaborative working using version control tools such as Git and project management applications.
• Low-level project planning and estimation skills.
• Strong leadership skills.
• A wicked sense of humor (you’ll need it).

About Hooman: We at hooman are career designers, we help youg graduates to create their career in management space. We are a young GOI registered startup with varied experienced team members from Bureaucrates to Serial entrepreneur in core team. We are building our initial team with the vision that the candidiate joiing us can lead a bigger team in coming future.

" To completely oversee the most crucial administrative task of developing and executing strategies via coordination among various subordinates"


1. To devise strategies, campaigns, events in order to increase the awareness of the courses designed by Hooman.
2. To follow end to end process of student admissions, right from interest generation to admission conversion.
3. To closely work with directors of the partnered institution to devise innovative strategies via delegations with managements of other institutions PAN India.
4. To attend and respond to all student queries and concerns related to the course, University, exams, admissions, placements and any other institution related matters.
5. To increase Student engagement through multi level strategies of content creation.
6. To deliberate with university in registration and administration process.
7. Conducting presentation in various institutions so as to create awareness and promote unique industry led courses devised by Hooman.
8. To undertake academic counselling sessions to students and parents and help them understand the industry and job scenario better.


Apart from the salary mentioned in the description, we have huge incentive structure to provide employees with more earning opportunities.

Roles & Responsibilities:

• Build and technically lead Android apps in terms of scale, performance, security, and design
• Actively participate in feature design
• Unit-test code for robustness, including edge cases, usability, and general reliability
• Take ownership of the features right from estimating timelines to Production release
• Carry out code reviews and mentor junior engineers
• Instill best practices from following MVP/MVVM patterns to using required Java design patterns within the application
• Understand the latest Android features and practices and lead the efforts towards its adoption within the team and across all mobile pods
• Follow SOPs of Agile methodologies & Sprint deliverables and drive the same within the team

Requisites / Prerequisites:

• Android Work Experience of between 3 to 5 years.
• BE/B.Tech from Tier 1 or Tier 2 institutions
• Strong understanding of Object Oriented Programming, data structures and design patterns
• Experience in developing B2C / B2B mobile applications
• Experience in memory management and in designing high-performance applications
• Strong Java, Design Patterns and OOPS knowledge and hands-on experience
• Experience in shipping applications through the Google play store
• Experienced in Android Material Design
• Basic SQL knowledge
• Experience in working with JUnits and other Unit Testing framework is a plus
• Experience in OpenGL and animations is a plus