social media manager

Key Responsibilities

Performance Optimization & Query Tuning

  • Tune query performance for PostgreSQL, EdgeDB, MongoDB Atlas, and Snowflake.

  • Analyze execution plans, identify bottlenecks, and implement indexing & caching strategies.

  • Work with engineering teams to optimize schema design for OLTP (Postgres/EdgeDB) and metadata storage (MongoDB).

Database Architecture & Scalability

  • Design multi-tenant scaling strategies for PostgreSQL and MongoDB Atlas (schema, sharding, partitioning).

  • Implement high-availability, replication, and clustering configurations.

  • Optimize Snowflake warehouse configurations for query speed and cost control.

Operational Excellence

  • Plan and execute zero-downtime database upgrades and schema migrations.

  • Set up proactive monitoring, alerting, and anomaly detection across all database systems.

  • Manage capacity planning for storage and compute resources across Postgres, MongoDB Atlas, and Snowflake.

Storage & Cost Optimization

  • Reduce storage costs via archiving, partitioning, compression, and lifecycle policies.

  • Optimize Snowflake compute and storage usage with warehouse tuning and data pruning.

  • Implement tiered storage strategies for cold vs. hot data.

Security, Compliance & Governance

  • Enforce encryption, access controls, and audit logging across all databases.

  • Ensure compliance with GDPR, SOC 2, and other relevant regulations.

Collaboration & Knowledge Sharing

  • Partner with backend, platform, and data engineering teams to ensure efficient database usage.

  • Provide training and documentation on query best practices and schema design.

Qualifications

Required:

  • 7+ years DBA experience, with deep expertise in PostgreSQL and MongoDB Atlas.

  • Strong understanding of multi-tenant architectures in production.

  • Experience with Snowflake query optimization, warehouse tuning, and cost management.

  • Proven success in executing zero-downtime upgrades and large-scale migrations.

  • Strong skills in query optimization, indexing, partitioning, and sharding.

  • Proficiency in scripting (Python, Bash, SQL) for automation.

  • Hands-on experience with monitoring tools (pg_stat_statements, Atlas monitoring, Snowflake Resource Monitors, Prometheus, Grafana).

Nice to Have:

  • Experience with EdgeDB or graph/relational hybrid databases.

  • Familiarity with Kubernetes-based database deployments (StatefulSets, Operators).

  • Background in distributed caching (Redis, Memcached).

- You will play a key strategic and consultative role in developing, delivering and maintaining digital ad tech products

- Work as part of the engineering and product teams to develop complex platforms and systems that are scalable to millions of users - Result-oriented full-stack development for world-class products with high degree of performance and quality

- Developers in our teams are also adept at formulating product strategies, research best practices, bring in expertise and mentor younger talent and drive the organization’s goals higher with a self-starter attitude

- Strong sense of commitment, problem-solving, professional ethics and willingness to learn new things are a standard requirement for all our openings

Design, develop and support real time data monitoring application and a dashboard for a VoIP network

Roles and Responsibilities:

• Design, build and maintain efficient, reusable, and reliable Ruby code
• Ensure the best possible performance, quality, and responsiveness of the applications
• Identify bottlenecks and bugs, and devise solutions to these problems

Required Skills:

• 3+ yrs of experience developing Ruby applications on Linux platform with exposure to HTML, CSS and javascripts
• Solid understanding of object-oriented programming
• Experience with any one NoSQL solution like Redis, MongoDB, CouchDB is a must
• Deep understanding of high traffic, highly scalable, complex web applications
• Ability to work in a dev-automation environment with some source control, continuous integration/delivery systems
• Good problem solving/analytical skills
• Excellent written and verbal communication

Preferred Skills:

• Conversant with Elasticsearch, Neo4j and D3.js
• Inclination to GO programming
• Experience working with open source projects

Qualification / Education and other Requirements:

• Education- Any Undergraduate (BBA,B.Tech, B,A) etc.

• Excellent verbal and written communication.

• Good Interpersonal skills, numerical and analytical ability.

• Decision making skills.

• Language required: English & Hindi (mandatory),

Kannada/Tamil/Marathi/Telugu (optional)

• Proficient in MS-Office (Excel, Word).

• Should be flexible for day shift- (9-hour of login between 8 AM - 10 PM). •

Comfortable with working 6 days a week and the week off will be on weekday.

Role and Responsibility – Sales Executive

• Identifies business opportunities by identifying prospects.

• Sells products by establishing contact and developing relationships with prospects recommending

solutions.

• Outbound calling on data collected through lead generation activities / secondary data

sources. • Daily follow-ups on older leads and work on new leads.

• Maintains quality service by establishing and enforcing organization standards. • Must be

energetic, well-spoken, and eager to close sales deals and generate revenue for the

organization.

About Training- Training will be provided for initial few days for an employee to understand end to

end process.

• Designing and building the WordPress website front-end
• Creating the website architecture
• Designing and managing the website back-end including database and server integration
• Creating landing pages 
• Generating WordPress themes and plugins
• Conducting website performance tests
• Troubleshooting content issues
• Monitoring the performance of the live website and improving it
• Work on SEO and Optimise continuously for website using Google Analytics
• Assist in Social Media Management and Email Marketing
• Stay updated with latest web technologies, SEO Tools and Website optimising tools and widgetss
• Managing Social Media Management Tools

• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model

• Thorough understanding of React.js and its core principles

• Experience with popular React.js workflows (such as Flux or Redux)

• Familiarity with newer specifications of EcmaScript

• Experience with data structure libraries (e.g., Immutable.js)

• Knowledge of isomorphic React is a plus

• Familiarity with RESTful APIs

Role & Responsibilities

• The successful candidate will be experienced in leading and developing a support team within a product support environment
• This position will oversee the teams active case workload and provide guidance where required with a focus on a high-quality world-class customer experience.
• Oversees top tier customer critical account technical support situations to insure all elements of technical support are progressing to issue resolution. Initiates and facilitates the discussion with customer and respective resolution stakeholders during critical issues. Ensures timely, professional and effective communication with the customer and internal groups from both the technical and management perspectives
• Assists with the maintenance of and compliance with department policies and procedures
• Identifies team and individual training needs and assist in driving the delivery of these training initiatives
• Mentors and coaches Technical Support Engineers, soft skills, case management, technical skills, etc.
• Participates and leads hiring to get the best available talent

Qualification (Knowledge & Skills)

• 6-8 years of Experience in Production Support. Preferably in the BFSI domain.
• Experience of leading L1 & L2 support resources
• Demonstrated ability to develop strong relationships with multiple levels of customer with the ability to obtain a working knowledge in support of their business objectives in relation to the delivery of secure applications and data
• Prior experience working for a global IT vendor in a similar role
• Ability to facilitate and manage cross-team collaboration to solve customer issues working with teams in person and virtually
• Experience serving as a customer advocate able to understand and articulate the needs of the client and deliver on those needs
• Ability to keep calm and cool during critical situations and skilled in handling high profile situations with ease
• Must be motivated by challenges, results driven, and able to recommend multiple solutions for a problem
• Strong negotiation and difficult conversation skills for leading critical discussions and setting customer expectations
• Experience creating concise reports for customers, following customer situations/incidents (Incident reports and RCA)
• Proven ability to prioritize workload
• Ability to share constructive feedback; be able to adapt to and embrace change

Requirements

• Three years bachelor regular degree
• Must have a minimum of 6 years of experience in a technical support environment with 1 - 2 years of people management experience
• Understanding of SLA definitions and tracking.
• Understanding of Support metrics
• Excellent in Customer communication and has a natural flavour for Customer Service
• Good people management skills.
• Good understanding of computer systems, mobile devices, and other tech products
• Hands on experience on On-premise & Cloud deployments
• RHEL/CentOS and Debian/Ubuntu
• NodeJS (PM2 is a plus)
• MongoDB and Oracle , RabbitMQ
• Strong understanding of Networking and TCP/UDP protocols
• AWS (Covers S3)
• Excellent problem-solving and communication skills
• Ability to provide step-by-step technical help, both written and verbal
• Ability to diagnose and troubleshoot basic technical issues
• Bachelor’s degree in Information Technology, Computer Science or relevant field
• Startup experience is a plus

• Manage sales operations in assigned district to achieve revenue goals.
• Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
• Identify skill gaps and conduct trainings to sales team.
• Work with team to implement new sales techniques to obtain profits.
• Assist in employee recruitment, promotion, retention and termination activities.
• Conduct employee performance evaluation and provide feedback for improvements.
• Contact potential customers and identify new business opportunities.
• Stay abreast with customer needs, market trends and competitors.
• Maintain clear and complete sales reports for management review.
• Build strong relationships with customers for business growth.
• Analyze sales performances and recommend improvements.
• Ensure that sales team follows company policies and procedures at all times.
• Develop promotional programs to increase sales and revenue.
• Plan and coordinate sales activities for assigned projects.
• Provide outstanding services and ensure customer satisfaction.