Salesforce Developer

Job Title: Customer Success Manager

Location: Baner, Pune

About Us:

Truein is a fast growing B2B SaaS product company, offering Attendance & Timesheet solutions

to the companies with Contractual and Distributed workforce. 500+ customers across the globe now believe in what we do and have embarked on this journey with us. At Truein, we are on a

mission to bring transparency and controls in the time & attendance process. We leverage Face recognition and AI technologies. We are backed by Investors and a high potential team of 40 people and growing.

Our Culture:

At Truein, we genuinely care about every member we hire. You’ll learn new things regardless of your experience level. We strongly believe in creating value for all stakeholders - our employees, customers, and investors. We foster ownership, and have a dynamic, fun and vibrant startup culture.

Role Overview:

As a Customer Success Manager at Truein, you will play a key role in driving customer goals,revenue expansion and product adoption by ensuring the activation, engagement, success,

retention, and growth for Truein’s key enterprise and mid-market clients. This role is focused on high-impact, high-value activities in all aspects of business development and retention. It is an individual contributor role wherein the person would work with a small but highly competitive and effective team.

Responsibilities:

● Customer onboarding: help them set up product configuration and upload data

● Conduct product training for key stakeholders in the customer organization

● Drive adoption, improve customer satisfaction, and work with our customers to

generate new business (upsell and cross-sell)

● Minimize customer churn, maximize retention and create great customer experience

● Contact customers to explain new features and help them upgrade to new plans

● Collect customer references, testimonials and create case studies

● Be the customer’s voice within Truein providing feedback to our Product team to develop/identify new features

● Conduct quarterly business reviews with senior stakeholders to align product deliveries to client business outcomes

● Help customers map Truein to their existing policies and processes

Requirements:

● 5+ years years of experience in SaaS or software product company in acustomer-facing roles

● Previous experience working with enterprise customers

● Process-oriented and analytical

● Excellent verbal and written communication skills

● Strong empathy for customers and passion for growth

● Passion for solving client challenges and commitment to client delight

● Result-oriented and has great attention to details

● Bachelor's degree or equivalent experience in Computer Science or related field

Good to have:

● Experience dealing with International customers

● Has worked with growth stage startup

● Education background of Technology + Management studies

You will get:

● Competitive compensation package and benefits

● Work closely with and be part of a truly amazing team

● Join a fast-growing company early, make a difference and enjoy the ride

● Challenge yourself and take your career to the next level

Truein is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

At Appleute, we're not just developing software; we're shaping the future of technology by partnering with startups and SMEs to bring groundbreaking ideas to life. From sculpting Minimum Viable Products (MVPs) to scaling full-fledged platforms for millions of users, we engage in projects that challenge the status quo, powered by a blend of innovative technology, visionary founders, and transformative business models. Our work is driven by a passion for creating market-leading products that redefine industries.

Why Join Us?

Global Remote Culture: Embrace the freedom to work from anywhere in the world. Our remote-first approach ensures you have the balance and flexibility to work where you thrive.

Results-Driven Environment: We value outcomes over hours. Focus on making a significant impact, with the flexibility to manage your schedule around what works best for you.

Flat Organizational Structure: Say goodbye to bureaucracy. Our flat hierarchies mean your ideas and contributions are valued and can make a direct impact from day one.

A Team of A-Players: Join an elite team of tech enthusiasts and innovators. Our selective hiring process ensures you're working among the best in the industry, fostering an environment of learning and growth.

Innovative Tech Stack: Dive into cutting-edge technologies and tools. From JavaScript and TypeScript to AWS, Docker, and React/Express, you'll have the opportunity to work on exciting projects using the latest in tech.

You're a perfect fit if you're dedicated to:

Excellence in Code Quality: You understand that great products are built on clean, maintainable code.

Collaborative Problem Solving: You thrive in open discussions and enjoy brainstorming solutions with your team.

Continuous Learning: Your curiosity drives you to stay on top of new technologies and coding practices.

Taking Ownership: You take pride in your work, from concept to deployment, ensuring excellence every step of the way.

Your Impact:

Build Scalable Solutions: Develop software that's ready to grow from thousands to millions of users, focusing on performance and scalability.

Drive Integrations and Deployment: Implement seamless software integrations and efficient deployment strategies to enhance product capabilities.

Enhance Mobile Experience: Craft mobile-optimized applications and features that deliver exceptional user experiences.

Ensure usable Documentation: Hone your skills in improving documentation to be clear and concise that supports your team and project needs.

Technologies You'll Work With:

Frontend and Backend: JavaScript, TypeScript, React/Express, React Native, Node.js

Database Management: MySQL, Postgres and Prisma

Deployment and Version Control: AWS, Docker, Git/Gitlab, NPM

Salary Range - ₹30L – ₹40L

Hello

Job Title: Business Development Executive

Location: Surat - Adajan

Website: https://artoonsolutions.com/ (https://artoonsolutions.com/career/)

Artoon Solutions Private Limited

https://www.linkedin.com/company/artoonsolutions/mycompany/

Ultimate Business Systems Pvt. Ltd. (UBS) - Product

https://www.linkedin.com/company/ubsapp/

Artoon Games - Games

https://www.linkedin.com/company/artoongames/

Location: Surat & Ahmedabad

Working Days – 5 days working (First Saturday 4:30 hours working due to activities/celebrations)

Time (Working Hours) – Flexible working hours

Employment Strength – 350

LinkedIn Page: https://www.linkedin.com/company/artoonsolutions/

Benefits to Joining us:

• 5 Days Working
• 280 + Brains
• Overtime Pay
• Health Insurance for you & your family
• Leave Encashment
• Flexible job timings
• Monthly celebrations
• Get the chance to learn new technologies
• Technical Growth Opportunities
• Cooperative Seniors

Job Description:

 Lead Analyst for Outbound Marketing (LinkedIn & Others) and Inbound Leads responsibilities.

Role: The Lead Analyst is responsible for utilizing various outbound marketing tools and techniques, such as sending messages, and emails, or making calls on platforms like LinkedIn, to generate high-quality leads. They are also accountable for managing and maintaining records of the connected leads in customer relationship management (CRM) tools and providing qualified leads to the Sales department. In addition, the Lead Analyst shall also have the role of communicating with inbound leads generated from marketing efforts.

Responsibilities:

• Generate qualified leads using outbound marketing tools and methods such as messages, email, and calls on platforms like LinkedIn and others.
• Maintain records of connected leads in CRM tools and supply qualified leads to the sales department.
• Communicate with inbound leads generated from marketing.
• Analyze profiles in various lead generation platforms like Apollo.io and LinkedIn.
• Use deep knowledge of qualified profile/company filtration to identify and target the most promising accounts.
• Utilize Sales Navigator to find and connect with leads.
• Maintain accurate reports on lead generation and follow-up activities.
• Use CRM tools to track and manage leads and opportunities.
• Hunt for proper profiles, filter by industry, category, and location.
• Use basic communication skills for chat and initial communication with leads.
• Understand market research in a given industry.
• Approach at least 20 qualified accounts per day.
• Handle inbound leads generated via marketing efforts.
• Handle clients approaching the company with their requirements on WhatsApp, emails.
• Understand the basic high-level requirements of the clients.
• Provide accurate data to the sales team by maintaining the data in CRM.
• Reply to clients only during urgencies during holidays or post office hours. This might not be required daily, but a positive attitude is a must.

Skills:

• Proven experience in lead generation and outbound marketing.
• Deep knowledge of qualified profile/company filtration.
• Experience using Sales Navigator.
• Proficiency in report maintenance and CRM tools.
• Strong LinkedIn skills, including profile hunting, filtering, and industry/category/location targeting.
• Good communication skills, including basic chat and communication with leads (Inbound & Outbound).
• Understanding of market research in a given industry.
• Positive attitude and ability to handle urgent client inquiries during off-hours.

Interview Process:

1. HR Round
2. Technical Round
3. Practical Round
4. Salary Negotiation
5. Offer Release

1.      Core Responsibilities

·        Build, maintain and manage a team capable of delivering the data operations needs of the banks data teams and other stakeholders, ensuring the team is right sized, motivated and focused on key goals and SLAs.

·        Maintain, develop and enhance the tools and environments used by the data teams to ensure availability of Development, Test and production environments

·        Manage all data operations database changes observing industry standard software development life cycle approaches with development, testing and deployment supported by comprehensive documentation

·        Manage releases of code from the engineering team to ensure separation of duty

·        As subject matter expert take a key contributing role in data initiatives such as infrastructure development, software tool evaluation, intra company data integration

·        Assess system performance and process efficiency making recommendations for change

·        Identify gaps and technical issues affecting data flows and lead the development of solutions to these

·        Work with internal and external stakeholders to ensure that data solutions are reliably populated on time

·        Ensure that you fully understand and comply with the organisation’s Risk Management Policies as they relate to your area of responsibility and demonstrate in your day to day work that you put customers at the heart of everything you do.

·        Ensure that you fully understand and comply with the organisation’s Data Governance Policies as they relate to your area of responsibility and demonstrate in your day to day work that you treat data as an important corporate asset which must be protected and managed.

·        Maintain the company’s compliance standards and ensure timely completion of all mandatory on-line training modules and attestations.

2.      Experience Requirements

·        5 years previous experience supporting datawarehousing, data lake solutions is essential

·        5 years previous experience of Microsoft SQL Server SSIS is desirable

·        Experience with monitoring and incident management is essential

·        Experience of managing a technical team is desirable

·        Experience working in an IT environment

·        Experience working within banking or other financial institutions is desirable

·         

3.      Knowledge Requirements

·        Strong background of working in data teams

·        Robust knowledge of RDBMS principles and how best to manage environments

·        Strong knowledge of a standardised SDLC is desirable

About us

Skit (previously known as http://vernacular.ai/" target="_blank">Vernacular.ai) is an AI-first SaaS voice automation company. Its suite of speech and language solutions enable enterprises to automate their contact centre operations. With over 10 million hours of training data, its product - Vernacular Intelligent Voice Assistant (VIVA) can currently respond in 16+ languages, covering over 160+ dialects and replicating human-like conversations.

Skit currently serves a variety of enterprise clients across diverse sectors such as BFSI, F&B, Hospitality, Consumer Electronics and Travel & Tourism, including prominent clients like Axis Bank, Hathway, Porter and Barbeque Nation. It has been featured as one of the top-notch start-ups in the Cisco Launchpad’s Cohort 6 and is a part of the World Economic Forum’s Global Innovators Community. It has has also been listed in Forbes 30 Under 30 Asia start-ups 2021 for its remarkable industry innovation.

We are looking for ML Research Engineers to work on the following problems:

• Spoken Language Understanding and Dialog Management.
• Language semantics, parsing, and modeling across multiple languages.
• Speech Recognition, Speech Analytics and Voice Processing across multiple languages.
• Response Generation and Speech Synthesis.
• Active Learning, Monitoring and Observability mechanisms for deployments.

Responsibilities

• Design, build and evaluate Machine Learning solutions.
• Perform experiments and statistical analyses to draw conclusions and take modeling decisions.
• Study, implement and extend state of the art systems.
• Take part in regular research reviews and discussions.
• Build, maintain and extend our open source solutions in the domain.
• Write well-crafted programs at all levels of the system. This includes the data pipelines, experiment prototypes, fast and scalable deployment models, and evaluation, visualization and monitoring systems.

Requirements

• Practical Machine Learning experience as demonstrated by earlier works.
• Knowledge of and ability to use tools from theoretical and practical aspects of computer science. This includes, but is not limited to, probability, statistics, learning theory, algorithms, software architecture, programming languages, etc.
• Good programming skills and ability to work with programs at all levels of a finished Machine Learning product. We prefer language agnosticism since that exemplifies this point.
• Git portfolios and blogs are helpful as they let us better evaluate your work.

• What information we collect during our application and recruitment process and why we collect it;
• How we use that information; and
• How to access and update that information.

• Your name, address, email address, telephone number and other contact information;
• Your resume or CV, cover letter, previous and/or relevant work experience or other experience, education, transcripts, or other information you provide to us in support of an application and/or the application and recruitment process;
• Information from interviews and phone-screenings you may have, if any;
• Details of the type of employment you are or may be looking for, current and/or desired salary and other terms relating to compensation and benefits packages, willingness to relocate, or other job preferences;
• Details of how you heard about the position you are applying for;
• Reference information and/or information received from background checks (where applicable), including information provided by third parties;
• Information about your educational and professional background from publicly available sources, including online, that we believe is relevant to your application or a potential future application (e.g. your LinkedIn profile); and/or
• Information related to any assessment you may take as part of the interview screening process.

• Assessing your skills, qualifications and interests against our career opportunities;
• Verifying your information and carrying out reference checks and/or conducting background checks (where applicable) if you are offered a job;
• Communications with you about the recruitment process and/or your application(s), including, in appropriate cases, informing you of other potential career opportunities at Skit;
• Creating and/or submitting reports as required under any local laws and/or regulations, where applicable;
• Making improvements to Skit's application and/or recruitment process including improving diversity in recruitment practices;
• Proactively conducting research about your educational and professional background and skills and contacting you if we think you would be suitable for a role with us.

• Having working experience in Service based company
• Having Engineering as bachelor degree is must
• Experience working ecommerce platform
• Soft spoken and good listener
• Good with Quant and reasoning
• Understanding of agile and scrum
• Good with commitment
• Integration of user-facing elements developed by front-end developers with server side logic
• Writing reusable, testable, and efficient code
• Design and implementation of low-latency, high-availability, and performant applications
• Implementation of security and data protection
• Integration of data storage solutions
• Strong proficiency with JavaScript
• Good understanding of server-side CSS preprocessors
• User authentication and authorization between multiple systems, servers, and environments
• Integration of multiple data sources and databases into one system
• Understanding fundamental design principles behind a scalable application
• Understanding differences between multiple delivery platforms, such as mobile vs. desktop, and optimizing output to match the specific platform
• Creating database schemas that represent and support business processes
• Implementing automated testing platforms and unit tests
• Proficient understanding of code versioning tools, such as Git

• We are looking for a very Senior or Lead backend engineer with specialization in .NET technologies.
• This is an exciting opportunity to build a clean and modern framework for a customer-facing ecommerce product. You will be part of a product team in San Francisco, USA and Bengaluru, India.
• If you are passionate about building scalable services, you are well-versed with web technologies like MVC, you enjoy working with super smart people that you can learn from and contribute to their knowledge – this is the perfect position for you.
• You should have prior experience in leading engineering projects in an Agile environment, i.e. work with Product Managers to convert product specifications to technical specifications; design and code for complex features; ensure clean code is delivered by team.
• Our core application is used by 100,000+ paying customers, so there's lot of opportunity to make direct impact.

Requirements: ·

• 5+ years of experience in .NET and C#
• Expertise in developing services (SOAP-WCF and REST)
• Expertise in web development frameworks like ASP.NET MVC
• Good knowledge of database concepts and Microsoft SQL Server
• Solid foundation in computer science, with strong competencies in data structures, design patterns, concurrency, algorithms, and software design
• Experience working in any of the JavaScript frameworks like Ember.js, AngularJS or ReactJS is a bonus.
• Strong analytical and troubleshooting skills;
• Bachelors or Master’s degree in Computer Science (or equivalent).
• Note: Bangalore Office at WeWork-Bellandur.
• Salary will be on-par with best in Bangalore.

Think you know your way around the Indian+ Global Culture, entertainment world, films, pop culture, memes and OTT? 

If Content and Content Strategy is your thing, this one’s for you.

We are looking for someone who can understand the consumers' pulse, represent our expert brand voice, and develop brilliant content to help build our Brand across various platforms.

We need someone who can give all our long-form content, scripts and videos a distinct voice & language of their own, which seamlessly weaves in with our brand story & helps flesh out a brand personality our consumers can clearly recognize.  

Responsibilities:

• Help carve out and build our Youtube channels (for two brands) with fun content in the health and wellness space using unique and creative ways.
• Find out-of-the-box topics based on competitor analysis, trending topics in the digital space ( youtube/ instagram)

Requirements:

• Speaks Memes, gifs and Pop Culture 
• Is familiar with writing creative content
• Is familiar with online brands and Youtube Channels
• Excellent writing and editing skills in English, Hinglish
• Has an innate ability to think laterally and literally
• Motivation and the desire to execute every job to the highest standards
• Adept with basic formatting, eye for detail, thorough research and analysis
• Proactive, responsible, hard-working, and diligent
• Ability to meet deadlines
• Portfolio of work- published articles will be preferred

The person holding this position is responsible for leading the solution development and implementing advanced analytical approaches across a variety of industries in the supply chain domain.

At this position you act as an interface between the delivery team and the supply chain team, effectively understanding the client business and supply chain.

Candidates will be expected to lead projects across several areas such as

• Demand forecasting
• Inventory management
• Simulation & Mathematical optimization models.
• Procurement analytics
• Distribution/Logistics planning
• Network planning and optimization

Qualification and Experience

• 4+ years of analytics experience in supply chain – preferable industries hi-tech, consumer technology, CPG, automobile, retail or e-commerce supply chain.
• Master in Statistics/Economics or MBA or M. Sc./M. Tech with Operations Research/Industrial Engineering/Supply Chain
• Hands-on experience in delivery of projects using statistical modelling

Skills / Knowledge

• Hands on experience in statistical modelling software such as R/ Python and SQL.
• Experience in advanced analytics / Statistical techniques – Regression, Decision tress, Ensemble machine learning algorithms etc. will be considered as an added advantage.
• Highly proficient with Excel, PowerPoint and Word applications.
• APICS-CSCP or PMP certification will be added advantage
• Strong knowledge of supply chain management
• Working knowledge on the linear/nonlinear optimization
• Ability to structure problems through a data driven decision-making process.
• Excellent project management skills, including time and risk management and project structuring.
• Ability to identify and draw on leading-edge analytical tools and techniques to develop creative approaches and new insights to business issues through data analysis.
• Ability to liaison effectively with multiple stakeholders and functional disciplines.
• Experience in Optimization tools like Cplex, ILOG, GAMS will be an added advantage.