Salesforce Developer

A Desktop Support Engineer is responsible for providing technical support and assistance to end-users in an organization. This role involves troubleshooting hardware and software issues, ensuring that desktop systems are functioning efficiently, and maintaining a high level of customer satisfaction. 

Key Responsibilities:

- Respond to user inquiries and provide technical support via phone, email, or in-person.

- Diagnose and resolve hardware and software problems, including operating systems, applications, and network connectivity issues.

- Install, configure, and upgrade desktop hardware and software, ensuring compliance with company standards.

- Maintain inventory of desktop equipment and software licenses, ensuring proper documentation and tracking.

- Collaborate with IT teams to implement new technologies and improve existing systems.

- Provide training and support to users on new software applications and tools.

- Assist in the setup and deployment of new workstations and peripherals.

- Monitor and maintain system performance, applying updates and patches as necessary.

- Document technical procedures and solutions for future reference.

Qualifications:

- Bachelor’s degree in computer science, information technology, or a related field, or equivalent experience.

- Proven experience in a desktop support role or similar technical support position.

- Strong knowledge of Windows and macOS operating systems, as well as common software applications.

- Familiarity with networking concepts and troubleshooting techniques.

- Excellent problem-solving skills and the ability to work under pressure.

- Strong communication skills, both verbal and written, with a customer-focused attitude.

- Relevant certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician) are a plus.

This role is essential for maintaining the productivity of employees by ensuring that their desktop environments are operational and efficient. A successful Desktop Support Engineer will be proactive, detail-oriented, and able to work independently as well as part of a team.

Key responsibilities:

1.Client Relationship Management:

✓ Build and maintain strong relationships with clients, understanding their needs and providing prompt assistance.

✓ Ensure client satisfaction by delivering exceptional customer service and resolving issues in a timely manner.

2.Campaign Execution:

✓ Coordinate and oversee the execution of advertising campaigns at various locations.

✓ Liaise with vendors, suppliers, and external agencies to ensure timely delivery of materials and services.

✓ Monitor campaign progress, troubleshoot any issues, and provide regular updates to clients and internal teams.

3.Field Operations:

✓ Conduct field visits to ensure the smooth functioning of campaigns and resolve on-ground challenges.

✓ Supervise and manage field staff involved in campaign implementation.

✓ Maintain accurate records of field activities, expenses, and reports.

4.Documentation and Reporting:

✓ Prepare necessary documents, including campaign reports, status updates, and feedback summaries.

5.Quality Control:

✓ Ensure adherence to quality standards and brand guidelines in all campaign executions.

Specification:

Experience: 1-2yrs BTL Operation

(BTL Advertising agency experience is an added advantage)

Salary: Open to discussion

Location: JP Nagar, Bangalore

Brandzzy is a forward-thinking technology company dedicated to building innovative and scalable Software-as-a-Service (SaaS) solutions. We are a passionate team focused on creating products that solve real-world problems and deliver exceptional user experiences. Join us as we scale our platform to new heights.

Role Summary:

We are seeking an experienced and visionary Senior Full Stack Developer to lead the technical design and development of our core SaaS platform. In this role, you will be responsible for making critical architectural decisions, mentoring other engineers, and ensuring our application is built for massive scale and high performance. You are not just a coder; you are a technical leader who will shape the future of our product and drive our engineering culture forward.

Key Responsibilities:

• Lead the architecture and design of highly scalable, secure, and resilient full-stack web applications.
• Take ownership of major features and system components, from technical strategy through to deployment and long-term maintenance.
• Mentor and guide junior and mid-level developers, conducting code reviews and fostering a culture of technical excellence.
• Drive technical strategy and make key decisions on technology stacks, frameworks, and infrastructure.
• Engineer and implement solutions specifically for SaaS scalability, including microservices, containerization (Docker, Kubernetes), and efficient cloud resource management.
• Establish and champion best practices for code quality, automated testing, and robust CI/CD pipelines.
• Collaborate with product leadership to translate business requirements into concrete technical roadmaps.
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Skills & Qualifications:

• 5+ years of professional experience in full-stack development, with a proven track record of building and launching complex SaaS products.
• Deep expertise in both front-end (React, Angular, Vue.js) and back-end (Node.js, Python, Java, Go) technologies.
• Expert-level knowledge of designing and scaling applications on a major cloud platform (AWS, Azure, or GCP).
• Proven, hands-on experience architecting for scale, including deep knowledge of microservices architecture, message queues, and database scaling strategies (e.g., sharding, replication).
• In-depth understanding of database technologies (both SQL and NoSQL) and how to choose the right one for the job.
• Expertise in implementing and managing CI/CD pipelines and advocating for DevOps principles.
• Strong leadership and communication skills, with the ability to articulate complex technical ideas to both technical and non-technical stakeholders.
• A passion for solving complex problems and a proactive, self-starter attitude.

About Company

Our client works in the area of skilling and livelihoods for underserved youth. It is a pioneering program with a strong PPP model, an agency-led

approach to livelihoods and a vision of socio-economic transformation. The NGO runs through a public-private partnership that empowers the Government, Corporates, NGOs and Citizens to work together toward changing lives.

Responsibilities

● Design and execution of research into the impact of an agency-led approach to livelihoods.

● Design and execution of the appropriate baseline surveys in communities.

● Gaining an in-depth understanding of the impact of the NGO program at the community level.

● Identification of research partners as required.

● Building tools and systems for monitoring and evaluation of the Lighthouse program and guiding the work of the data & reporting team.

● Data quality audits for program-specific data across the organization.

Requirements

● Master’s degree in statistics or economics with a specialization in statistical methods, or social sciences with training in qualitative and quantitative research methods.

● Minimum 5 years of work experience in the social sector/ corporate sector.

● Critical thinking

● Analytical ability

● Result orientation

● Excellent written and oral communication in Hindi and English (Knowledge of Marathi

will be an added advantage)

● Creativity

About Data Axle:

Data Axle Inc. has been an industry leader in data, marketing solutions, sales and research for over 50 years in the USA. Data Axle now as an established strategic global centre of excellence in Pune. This centre delivers mission critical data services to its global customers powered by its proprietary cloud-based technology platform and by leveraging proprietary business & consumer databases.

Data Axle Pune is pleased to have achieved certification as a Great Place to Work!

Roles & Responsibilities:

We are looking for a Data Scientist to join the Data Science Client Services team to continue our success of identifying high quality target audiences that generate profitable marketing return for our clients. We are looking for experienced data science, machine learning and MLOps practitioners to design, build and deploy impactful predictive marketing solutions that serve a wide range of verticals and clients. The right candidate will enjoy contributing to and learning from a highly talented team and working on a variety of projects.

We are looking for a Senior Data Scientist who will be responsible for:

1. Ownership of design, implementation, and deployment of machine learning algorithms in a modern Python-based cloud architecture
2. Design or enhance ML workflows for data ingestion, model design, model inference and scoring
3. Oversight on team project execution and delivery
4. If senior, establish peer review guidelines for high quality coding to help develop junior team members’ skill set growth, cross-training, and team efficiencies
5. Visualize and publish model performance results and insights to internal and external audiences

Qualifications:

1. Masters in a relevant quantitative, applied field (Statistics, Econometrics, Computer Science, Mathematics, Engineering)
2. Minimum of 3.5 years of work experience in the end-to-end lifecycle of ML model development and deployment into production within a cloud infrastructure (Databricks is highly preferred)
3. Proven ability to manage the output of a small team in a fast-paced environment and to lead by example in the fulfilment of client requests
4. Exhibit deep knowledge of core mathematical principles relating to data science and machine learning (ML Theory + Best Practices, Feature Engineering and Selection, Supervised and Unsupervised ML, A/B Testing, etc.)
5. Proficiency in Python and SQL required; PySpark/Spark experience a plus
6. Ability to conduct a productive peer review and proper code structure in Github
7. Proven experience developing, testing, and deploying various ML algorithms (neural networks, XGBoost, Bayes, and the like)
8. Working knowledge of modern CI/CD methods This position description is intended to describe the duties most frequently performed by an individual in this position.

It is not intended to be a complete list of assigned duties but to describe a position level.

RedSoft Solutions is a fully remote organization with a talented team spread across five cities in two countries. We specialize in the JavaScript and Web3 technology stack, delivering exceptional web applications to our clients. Our expertise ranges from developing web3 applications for startups to streamlining enterprise processes. We are proud to be at the forefront of blockchain technology, constantly pushing boundaries and creating cutting-edge solutions in this rapidly evolving field.

We foster a freedom culture that empowers our team members to choose their own working hours and pursue their preferred technologies. We firmly believe that teams perform best when they have the freedom to work on what they love with minimal restrictions. Work-life balance is a core value for us, and we prioritize written communication for effective collaboration, reducing the need for frequent calls and meetings.

Job Title: Blockchain Developer

Location: Fully-Remote :earth_asia:

Responsibilities:

Design and develop decentralized applications (dApps) using the Web3 technology stack, including Solidity, React.js, Node.js, Truffle, Ganache, and Hardhat.

Write and deploy smart contracts on various blockchain platforms.

Ensure the security and integrity of blockchain applications by implementing best practices and following cryptography and security principles.

Collaborate with cross-functional teams to integrate blockchain solutions into existing systems.

Stay up-to-date with the latest trends and developments in blockchain technology and share insights with the team.

Qualifications:

Minimum of 2 years of experience as a Blockchain Developer or a related role.

Excellent understanding of blockchain technology and its practical applications.

Proficiency in the Web3 technology stack, including Solidity, React.js, Node.js, Truffle, Ganache, and Hardhat.

Solid grasp of cryptography and security principles in the context of blockchain technology.

Knowledge of smart contracts and their development and deployment.

Familiarity with algorithm and data structures to optimize blockchain applications.

Strong problem-solving and analytical skills.

Excellent communication and interpersonal skills.

Academics:

Academic qualifications in any field are acceptable as long as you possess the required skills.

Relevant certifications in blockchain development or related domains are desirable.

Salary and Benefits:

Competitive salary range of 6-8 LPA based on experience and qualifications.

Fully remote work environment, allowing for a flexible and balanced lifestyle.

Opportunity to work with cutting-edge blockchain technologies and contribute to the growth of the industry.

Collaborative and inclusive company culture that values teamwork and innovation.

Emphasis on work-life balance and freedom to pursue preferred technologies.

Professional development opportunities and support for further learning and certifications.

If you are a passionate Blockchain Developer with a strong technical background and a desire to work in a fully remote and innovative environment, we would love to hear from you. Join our team at RedSoft Solutions and be part of the revolution in blockchain technology!

• Strong working knowledge of Typescript, MongoDB, MySQL, Express

• Strong proficiency in TypeScript, JavaScript including DOM manipulation and the JavaScript object model, ES6

• Hands-on experience in React JS

• Strong understanding of HTML5, CSS3

• Strong understanding of NodeJS fundamentals

• Knowledge and experience working with PostgreSQL is a major plus

• Experience with ORM libraries

• Familiarity with RESTful APIs

• Knowledge of tools like Git, GitHub, JIRA, Cucumber, Jasmine, and others that make coding more efficient and easier to share
• Familiarity of working in either the AWS Cloud or Azure including Docker + Kubernetes based microservice deployment.

• Should have experience in application architecture and design
• Proficiency with developing APIs in Python
• Proficiency with frontend web development (JavaScript, CSS, HTML)
• Should have 2-4 years’ experience in leading the team
• Experience object oriented programming (OOP) concepts using Python
• Experienced with full software development life-cycle, programming, database design and agile methodologies
• Experience in using Design Patterns such as MVC and frameworks such as Django, Flask
• Ability to successfully multi-task and prioritize work.

• Experience with developing applications with Angular (2+)
• Experience with Docker and Kubernetes
• Experience with SQL databases, especially PostgreSQL

• Good Communication Skills
• Behavioural:
• Good Leader
• Adaptable / Flexible

• Candidate will be a part of Product engineering global delivery team working as a Technical Lead, leading a team highly talented engineers.
• Candidate would be required (but not limited) to: 
• Team management, mentoring, prioritization of work
• Work with Architecture group for defining Product Roadmap
• Requirement gathering with stake holder for Product enhancement
• Designing, Developing, and documenting the solution
• Providing support for any application issue like performance, availability
• Contributing to actual development of user stories and features etc.

• Ensuring conformity to corporate security and compliance objectives.
• Identifying and implementing service improvement opportunities.
• Responsible for informing the ‘business impact’ of security within the team
• Promptly report security weakness or incidents to the Practice Managers/Leads

Responsibilities:

• Respond to customer queries and customers concern
• Provide support for data collection to enable Recovery of the account for end user.
• Maintain a deep understanding of client process and policies
• Reproduce customer issues and escalate product bugs
• Provide excellent customer service to our customers
• You should be responsible to exhibit capacity for critical thinking and analysis.
• Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment

Requirements:

• Graduate (Any Discipline)
• Previous experience in a customer service role chat/email/voice
• Effective probing skills and analyzing / understanding skills
• Analytical skills with customer centric approach
• Excellent proficiency with written English and with neutral English accent
• Excellent English - Verbal & Written (Highly Professional English)
• Excellent Excel Capabilities as we need to submit monthly SLA reports to clients. (Should be an expert)