skill & competancy guru

Required Skills: Project Management, Data Analysis, SQL queries, Client Engagement

Criteria:

• Must have 3+ years of project/program management experience in Financial Services/Banking/NBFC/Fintech companies only.
• Hands-on proficiency in data analysis and SQL querying, with ability to work on large datasets
• Ability to lead end-to-end implementation projects and manage cross-functional teams effectively.
• Experience in process analysis, optimization, and mapping for operational efficiency.
• Strong client-facing communication and stakeholder management capabilities.
• Good expertise in financial operations processes and workflows with proven implementation experience.

Description

Position Overview:

We are seeking a dynamic and experienced Technical Program Manager to join our team. The successful candidate will be responsible for managing the implementation of company’s solutions at existing and new clients. This role requires a deep understanding of financial operation processes, exceptional problem-solving skills, and the ability to analyze large volumes of data. The Technical Program manager will drive process excellence and ensure outstanding customer satisfaction throughout the implementation lifecycle and beyond.

Key Responsibilities:

● Client Engagement: Serve as the primary point of contact for assigned clients, understanding their unique operation processes and requirements. Build and maintain strong relationships to facilitate successful implementations.

● Project Management: Lead the end-to-end implementation of company’s solutions, ensuring projects are delivered on time, within scope, and within budget. Coordinate with cross-functional teams to align resources and objectives.

● Process Analysis and Improvement: Evaluate clients' existing operation workflows, identify inefficiencies, and recommend optimized processes leveraging company’s platform. Utilize process mapping and data analysis to drive continuous improvement.

● Data Analysis: Analyze substantial datasets to ensure accurate configuration and integration of company’s solutions. Employ statistical tools and SQL-based queries to interpret data and provide actionable insights.

● Problem Solving: Break down complex problems into manageable components, developing effective solutions in collaboration with clients and internal teams.

● Process Excellence: Advocate for and implement best practices in process management, utilizing methodologies such as Lean Six Sigma to enhance operational efficiency.

● Customer Excellence: Ensure a superior customer experience by proactively addressing client needs, providing training and support, and promptly resolving any issues that arise.

Qualifications:

● Minimum of 3 years of experience in project management, preferably in financial services, software implementation, consulting or analytics.

● Strong analytical skills with experience in data analysis, SQL querying, and handling large datasets.

● Excellent communication and interpersonal skills, with the ability to manage client relationships effectively.

● Demonstrated ability to lead cross-functional teams and manage multiple projects concurrently.

● Proven expertise in financial operation processes and related software solutions is a plus

● Proficiency in developing business intelligence solutions or with low-code tools is a plus

Why Join company?

● Opportunity to work with a cutting-edge financial technology company.

● Collaborative and innovative work environment.

● Competitive compensation and benefits package.

● Professional development and growth opportunities.

You are the superman, who is supposed to rescue the company and bring business to the company. Generating leads by tracking prospective clients and fixing appointments and then giving proper presentations to the client. 

Job description:

• Identify new business opportunities and turn them into a closed deals.
• Develop proposals and hold product demonstrations and set customer expectations, negotiating and accurately forecasting to management.
• Consistently achieve quarterly and annual sales targets.
• Responsible for overall sales strategies and generating positive business outcomes for customers, who often have complex environments.
• Articulate and evangelize the vision and positioning for the SaaS solution to prospects.
• Develop a deep understanding of both the customers and competitive landscape, enabling a business dialogue to be conducted with C-level contacts and their teams.
• Drive creative business development activities to penetrate white space accounts.
• Develop and maintain relationships with existing and new contacts. 

What Position Demands: 

• Ability to generate new leads, draft proposals and make convincing presentations.
• Possess a Master's in Sales / Business or related discipline.
• Min. 3 years experience within a B2B sales role.
• Comfortable working in the US shift (6 PM to 4:30 AM).
• Experience with International Clientele preferred.  
• Experience with SaaS products would be an advantage.
• Experience working across geographies and are comfortable dealing with small and medium businesses as your target client network.
• A prior network of clients in this area would be an advantage.
• Possess excellent interpersonal as well as written and verbal communication skills.
• Extremely critical about activity and revenue targets and every action of yours is focussed on achieving them.
• You are a driven individual who can operate with minimal training and can start working with full force from day one.

Job Description:

• Meeting with the development team to discuss user interface ideas and applications.
• Reviewing application requirements and interface designs.
• Identifying web-based user interactions.
• Developing and implementing highly responsive user interface components using React concepts.
• Writing application interface codes using JavaScript following React.js workflows.
• Understanding of React.js and its core principles.
• Familiar with newer specifications of ES6 and RESTful APIs.
• Debugging browser-based and performance testing software.
• Troubleshooting interface software and debugging application codes.
• Developing and implementing front-end architecture to support user interface concepts.
• Monitoring and improving front-end performance.
• Documenting application changes and developing updates.

Reporting Structure:

• This position reports to the Team Leader - Technology.

Job Specifications:

• Bachelor’s Degree in Computer Science, Information Technology, or a similar field.
• 3+ years of working with complex front-end development in HTML/CSS/JavaScript/Sass/Less, AJAX and JSON.
• 3+ years of working with React.js is a must.
• Knowledge of React tools including React.js, Webpack, Enzyme, Redux, Context API, and Flux performance testing frameworks including Mocha and Jest.
• Excellent communication and interpersonal skills.
• Strong problem solving, analytical, decision making and technical ability.

Responsibilities: ·         

• Develop comprehensive product documentation that meets global standards.         
• Work with Engineering team to create Product Technical documentation, Knowledgebase, API Documentation.     
• Work with Product Management team to create Product User Guides, FAQs, Support Knowledgebase etc.         
• Work with Technical & Marketing teams to create content for Technical Blogs, White Papers, Product Comparisons, Case Studies etc.      
• Periodically review existing documentation and update them for Product Releases, prepare Release Notes. 
• Obtain a deep understanding of products to translate complex product information into simple, polished, and engaging content.     

Skills and Qualifications:

• Bachelor’s degree in relevant technical field.
• 2-8 years’ experience as an effective technical writer for products in the Cloud Computing Industry.
• Proven ability to quickly grasp complex technical concepts and create easily understandable text and pictures.
• Understanding of Cloud Concepts and experience in creating related documentation is a must.
• Superior written and verbal communication skills, with a keen eye for detail.
• Experience working with engineering to improve user experience and create visuals for technical support content.
• Experience working with video (screen capture) creation tools for user documentation.
• Understanding of REST APIs and ability to do simple checks using Postman or similar tools.
• Experience using Wordpress and other similar tools to create documentation.

Skills

CLOUD COMPUTING, Cloud Concepts, DOCUMENTATION

Knowledge, Skills and Abilities :

• Strong OO design and coding skills using multiple stacks, and knowledge of the pros and cons of each
• 1+ years’ experience with Golang
• 6+ years application development experience
• Strong data design skills, using both SQL and NoSQL data stores
• Experience with CI/CD pipelines such as Jenkins
• Experience working with event based distributed systems
• Experience working with services in a Dockerized environment
• Experience with Elasticsearch, Couchbase, Redis, and/or PostgreSQL a plus
• Requires 6+ years of related experience with a Bachelor’s degree; or 3 years and a Master’s degree; or a PhD with 2 years’ experience; or equivalent experience.

Role and Responsibility – Inside Sales Executive

• Act as relationship manager for the Paid customers of NoBroker.

• Build sustainable relationships and trust with customer accounts through open and

interactive communication.

• Identify and assess customers’ needs.

• Service customer in finding the right tenant / house as per the requirement of customer.

• Dial outbound and attend inbound calls of customer and leads.

• Use internal tools and methods to provide best possible service to the customer.

• Negotiate with leads on behalf of customer.

• Keep customer up-to date on the progress of his account.

• Follow communication procedures, guidelines and policies.

• Go extra mile to provide excellent customer service.

• The incumbent will report to Manager/Sr. Manager - Business Development and will be Executive/Sr. Executive depending upon the relevance and no. of years of experience.-
• Collaborating with Regional Sales Managers to accelerate the influx of business opportunities in the assigned territory.
• Reaching out via Phone/Email/Social Media to connect with prospective customers.- Conducting secondary research into company financials, line of business, technology requirements, etc., to personalize prospecting efforts-
• Staying up to date with the latest procurement industry trends & best practices- Competitor analysis & positioning against them-
• Delivering first-level Corporate Overview Presentations- Pre-qualification of business opportunities (Gauging- Budget, Authority, Need & Timeline)-
• Strategizing cross-functional campaigns to be conducted by BD & Marketing Necessary

• Educational Qualification:
• Graduation is a must (B.E.and MBA referred)-
• Excellent verbal & written communication skills in English (Public Speaking background is preferable)-
• Soft Skills (Pitching, Probing, Objection Handling, Rapport Building)-
• Strong, in-depth analytical skill-
• Proficient in professional business conversational etiquette-
• Account Mapping & Social Selling ability-
• Networking & Team Management
• Work Location: Mumbai
• Education: Any Graduate/ Post Graduate

• LOCATION: Mumbai
• COMPENSATION: Competitive
• WHY ZYCUS? :- Be a part of one of the fastest-growing product Companies in India-
• Come join a young, dynamic & enterprising team-
• Work on the latest technologies-
• Flexible working hours (As per business requirement).