Product Manager/Associate Product Mgr

Job Description: Customer Support Executive

Position: Customer Support Executive

 Experience: 1-4 years

CTC: 4-4.5 LPA (Fixed)

Working Days: 6 days a week

Location: Work from Office

 Shift: Rotational shifts with rotational week off

Language: Proficiency in English and Hindi required

 Transportation: No cab facility provided

Key Responsibilities:

- Respond to customer inquiries via email and phone in a positive and effective manner.

- Identify and assess customers' needs to achieve satisfaction.

- Handle customer complaints, provide appropriate solutions and alternatives within time limits, and follow up to ensure resolution.

- Adhere to communication procedures, guidelines, and policies.

- Go the extra mile to engage customers and build strong relationships.

- Provide product and service information to customers.

- Resolve product or service problems by clarifying customer complaints, determining the cause of the problem, selecting and explaining the best solution, expediting correction or adjustment, and following up to ensure resolution.

Qualifications and Skills:

- Proven customer support experience.

- Strong phone contact handling skills and active listening.

- Customer-oriented with the ability to adapt/respond to different types of characters.

- Excellent communication and presentation skills.

- Ability to multitask, prioritize, and manage time effectivel

Job Title: Finance Manager / Head of Finance

Experience Required: Minimum 10+ years in Finance, Accounting & Strategic Financial Leadership

Employment Type: Full-time

Location: Bangalore

About LXL Ideas :

LXL Ideas has been revolutionizing the educational sector for over two decades, creating impactful in-school and digital experiences that integrate life lessons into educational journeys. Leveraging films, events, research, training, and publications, we provide a dynamic learning environment. Our flagship initiative, School Cinema, uses cinematic storytelling and engaging activities to promote the holistic development of students in grades K-10.

About the Role

We are seeking an experienced and strategic Finance Manager to lead our finance function, oversee all financial operations, and support long-term business growth. The ideal candidate will have a strong background in financial planning, accounting, budgeting, and compliance, with proven experience in managing financial risks and ensuring the organization’s financial health. Excellent leadership and communication skills are essential.

Key Responsibilities

• Lead and manage the overall financial strategy, planning, and analysis for the organization.
• Prepare and oversee financial statements, reports, and forecasts to guide business decisions.
• Maintain transparency and integrity in all financial reporting.
• Develop and implement financial policies, systems, and internal controls to ensure accuracy and compliance.
• Manage budgeting processes, cost control initiatives, and variance analysis.
• Oversee cash flow management, working capital, and investment planning.
• Liaise with auditors, banks, investors, and regulatory authorities.
• Ensure compliance with statutory requirements, tax regulations, and internal controls.
• Provide strategic insights to the leadership team on financial performance and growth opportunities.
• Manage and mentor the finance and accounts team, fostering a high-performance culture.
• Partner cross-functionally with operations, sales, and other departments to align financial goals with organizational objectives.
• Support fundraising, capital allocation, and investor relations activities.
• Serve as a key point of contact for investors, auditors, legal counsel, and banks.

Key Skills and Competencies

• Strong knowledge of accounting standards, taxation, and corporate finance.
• Excellent analytical, problem-solving, and decision-making skills.
• Strategic mindset with the ability to translate financial data into actionable business insights.
• Proficient in financial software and ERP systems, with strong expertise in Tally and Microsoft Excel.(e.g., SAP, Oracle, Tally, QuickBooks).
• Strong leadership, communication, and interpersonal skills.

Qualifications

• Chartered Accountant (CA); Semi Qualified CA with relevant Experience; Bachelor’s degree in Accounting, Finance, or a related field (Master’s degree preferred).
• Minimum 10+ years of experience in finance and accounting, with at least 3–5 years in a leadership role.

About Potentiam

Potentiam helps SME companies build world-class offshore teams. Our model is our locations and your dedicated staff under your control. Potentiam have offices in Iasi in Romania, Bangalore and Cape Town, home to large liquid pools of offshore talent working for international companies. Potentiam's management team have had over 15 years' experience in building offshore teams, and have specialist functional expertise to support the transition offshore in technology, finance, operations, engineering, digital marketing, technology and analytics. For decades corporations' scale has enabled them to benefit from the cost and skills advantage of offshore operations. Now SME companies can enjoy a similar benefit through Potentiam without any upfront investment.

Location : Bangalore ( Hybrid)

Skills

• Good experience in EPM platform tools, specially in Tagetik.

• Experience implementing CPM/EPM systems.

• Experience in end to end implementation is required.

• Experience in Financial Consolidation and troubleshooting.

• Excellent documentation skills, with the ability to write clear, concise technical and business documents.

• Experience of understanding in report building, setting up dimensions and hierarchy, ETL and UAT

Benefits and Perks

• Health Insurance

• Referral Bonus

• Performance Bonus

• Flexible Working options

Job Description of Field Sales Executive 

- Lead Generation through field work

- Handling sales leads generated by the company

- Lead Closure

- Data collection/survey field work

- Learn the technical details concerning how our products & solutions work and what problems they solve for our clients

- Show sites to prospective customers

- Set and achieve sales goals on a monthly and quarterly basis

- Site demonstration visits

This is an internship, on-site role for a Business Development Intern located in Bangalore and Patna. The Business Development Intern will be responsible for identifying and nurturing new business opportunities, generating leads, and managing client accounts. Daily tasks will include engaging with potential clients to understand their needs, presenting Disamina.ai's solutions, maintaining relationships with existing clients, and collaborating with the sales and marketing teams to drive business growth.

Qualifications

• Knowledge of Lead Generation
• Strong Communication and Business skills
• Ability to make Cold Call and pitch to Prospects
• Excellent interpersonal and negotiation skills
• Knowledge of digital marketing tools and techniques
• Ability to work independently and collaboratively as part of a team
• Prior experience in the recruitment or HR technology industry is a plus
• Bachelor's degree in Business Administration, Marketing, or related field

Must have exp in Django. [ Mandatory]

• The ability to problem-solve and critically think.
• High level of knowledge of Python and the Django framework.
• Familiarity with event driven programming as well as the MVC.
• Good understanding of SQL databases.
• Good understanding of REST APIs.

• Good knowledge of Facebook (App install & Lead Generation campaigns), Google Ads (Display, SEM & YouTube) and Email campaigns.
• Should be data driven & able to ideate copies, creatives and conceptualize campaigns.
• Experience to handle decent sized Digital budgets would be an added advantage.
• Proficiency in Keywords research and keywords competition Analysis
• Proficiency in creating reports using Google Sheets/Excel.
• The Digital Specialist will be tasked with analyzing user experience data, initiating digital projects, reporting on planned and current strategies, leading effective digital marketing strategies, and ensuring that projects are executed within budget.
• You will play a pivotal role in growing our business, customer base, and improving user experience.
• Brainstorm new and creative growth strategies
• Research on latest digital tools and interactive trends for effective digital marketing.

Ideal Candidate

• 2+ years of hands-on experience in managing digital marketing campaigns.
• Knowledge of Analytic tools like Google Analytics, etc.
• Proficient in Google sheets/Excel
• Familiarity with social media trends
• Excellent communication skills
• Creativity and commercial awareness
• Proven Experience of handling a team

Requirement::

• Be an individual contributor to the team, work on sprint tasks related to Front End Development

• Develop features as per requirements and design, own the feature developments till production

• Interact with backend team on finalizing the APIs and work on integrating them

• Never miss to write unit tests and keep the coverage healthy

• Take the lead to maintain re-factor and if necessary, throw away legacy frontend code

• Review other's code and get your code reviewed as well

• Plan the code and approach first then start writing the code

• Taking pride in the work you have accomplished and showing it to the customer

• Stepping out of your comfort zone at times

• Avoiding the desire to take shortcuts at times instead maintain the consistency in how we approach solutions to ensure successful outcomes.

• Avoid the temptation to think that a difficult situation will be resolved simply by the passage of time and without the hard work of addressing root causes

Website - https://praxinfo.com/">https://praxinfo.com/