Assistant Accountant

About the company

Extramarks is a leading educational - technology company, creating student-friendly digital learning solutions and keeping pace with globalization and technology in education. We have been in the market for the last 13 years operating different verticals PAN India. We provide education learning techniques across India, Singapore, Kuwait, UAE and South Africa. We at Extramarks are looking for Customer Relations Executives tasked with leading a team of executives and maintaining fruitful relations with our existing customers. The priority is to assist the organization to acquire new customers, and to maintain a good relationship with our existing ones. This means effective business development and customer relations executives are in massive demand in nearly every job sector there is including business to business, business to customer and even non –profit organizations.

About the role

The role being offered is Customer Relations Executive for B2C segment. As a Customer relations executive, you will be required to maintain continuous contacts with our existing customers and ensure the highest level of Engagement score.

Location

Noida, India

Roles and responsibilities

1. Keep abreast with Extramarks latest offerings and best practices
2. Ensure smooth onboarding of the user/customer, and tell them about the features of the product for better engagement of the Customer
3. Maintain and strengthen relationship with existing customers
4. Collaborate with the support team (technical and academic) to address customer queries
5. Conducting in-depth needs assessments to better understand each customer’s requirements to ensure highest satisfaction and Higher Utlization of the Application
6. Prompting clients to upgrade their existing packages and to purchase additional offerings.
7. Harnessing relationships to generate leads from referrals to maximize our profits.
8. Ensuring a good renewal rate of the subscribed packages
9. Retain customers who raised an issue for refund/cancellation

Selection process

There are two rounds for the selection process:

➢ PI - 1st Round

➢ PI - 2nd Round

Expectation

• B.E. / B.Tech, MBA, PGDM, Or Any Graduate/Post Graduate
• Excellent interpersonal and communication skills

Job Title:

 Senior software Development Engineer

Department:

 Android - Technology

Based at:

 Bangalore

Reports to:

Engineering Manager

Experience:

 4 years to 7 years

Required Qualification:

 B.tech from Top tier college

Company Overview:

At Porter, we are passionate about improving productivity. We want to help businesses, large and small, optimize their last-mile operations and empower them to unleash the growth of their core functions. Last mile delivery logistics is one of the biggest and fastest growing sectors of the economy with a market cap upwards of 50 billion USD and a growth rate exceeding 15% CAGR.

Porter is the fastest growing leader in this sector with operations in major cities, a fleet size exceeding 1L registered and 50k active driver partners and a customer base with 3.5M being monthly active. Our industry-best technology platform has raised over 150 million USD from investors including Sequoia Capital, Kae Capital, Mahindra group, LGT Aspada, Tiger Global and Vitruvian Partners.

We are addressing a massive problem and going after a huge market. We’re trying to create a household name in transportation and our ambition is to disrupt all facets of supply chain. At Porter, we’re here to do the best work of our lives.

If you want to do the same and love the challenges and opportunities of a fast paced work environment, then we believe Porter is the right place for you.

Company URL: https://porter.in/

Porter has multiple mobile apps used by our consumers - app used by our customers to place on-demand orders, app used by our drivers to service those orders, and app used by fleet owners to manage their vehicles on our platform. Each of these apps is frequently iterated over to improve functionality and experience. In such a fast paced environment, we expect our mobile developers to develop and maintain these complex apps with a heavy focus on code design to keep the code easily extensible and maintainable.

Responsibilities:

● Participate in the product life cycle to understand directly from the Product Team the expected behavior of the apps and the use cases being implemented.

● Participate in design discussions with heavy focus on modeling entities and interactions, following architectural patterns like MVP, MVVM, Clean Architecture, etc.

● Collaborate with cross-functional teams - backend teams for finalizing APIs, design team for UI / UX, QA team for testing, etc.

● Participate in iteration planning to give effort estimates.

● Write clean, readable, maintainable and performant code following well established design principles.

● Write Unit Tests and Integration Tests to ensure correctness.

● Track, debug and fix bugs & crashes escalated.

● Ensure the apps are performant - no memory leaks, no frame drops, battery usage, etc.

● Explore and evaluate new technologies, tools and SDKs as may be necessary to improve the entire development pipeline.

● Work with cross-platform technologies, like Kotlin Multiplatform, to ensure consistency of features and code reuse across Android / iOS platforms.

Technologies:

● Languages: Kotlin, Java, SQL

● Frameworks: RIBs, Kotlin Multiplatform, Spek

● Architectures: MVVM, MVP, Clean Architecture, etc

● Libraries: Kotlin Coroutines, RxJava, Dagger2, Ktor, Jetpack, etc

● Integrations: AWS services, Payment Gateways (Razorpay, etc), Google Maps, Firebase, etc

Products & Systems Overview

You will be contributing to products concerning both customers and partner drivers.

● Customer App:

■     All orders serviced by Porter are placed from this app making it our primary business driver.

■     To keep the code for this large complex app maintainable, there is a heavy emphasis on good design and architecture. Currently the RIBs framework is used to break the code recursively into smaller components.

■     To ensure feature parity and consistency across our Android and iOS platforms, we use Kotlin Multiplatform to re-use business logic code across the two platforms.

● Partner App:

■     All orders serviced by Porter are fulfilled by drivers using this app.

■     Given that the app is expected to run for long hours on cheaper phones there is a heavy emphasis on keeping the apps performant - optimizing battery consumption and memory usage.

■     The app serves as a medium for onboarding - providing functionality for partners to upload and verify their documents using Image Processing.

■     To train the drivers for every new feature launched, we provide a guided audio-visual training session - using visual cues like hint to click / swipe with synchronized pre-configured audio to guide him through the sequence of steps.

● Fleet Owner Apps:

■     A multi-platform app for fleet owners to manage their drivers and track their performance and earnings on our platform.

Qualification Prerequisites

● Experience: >= 4 years in Android development

● Proficiency with Android framework and Kotlin.

● Experience in designing, writing and maintaining a large complex app code base.

● Experience with design patterns like MVP, MVVM, Clean Architecture, etc.

● Experience with reactive & asynchronous programming using RxJava / Coroutines / Flows

Job description :

Looking for a passionate developer and team player who wants to learn, contribute and bring fun & energy to the team. We are a friendly startup where we provide opportunities to explore and learn a lot of things(new technology/tools etc.,) in building quality products using best-in-class technology.

Responsibilities :

• Design and develop new features using Full-stack development (Java/Spring/React/Angular/Mysql) for a cloud(AWS/others) and mobile product application in SOA/microservices architecture.
• Design awesome features and continuously improve them by exploring alternatives/technologies to make design improvements.
• Performance testing with Gatling (Scala).
• Work with CI/CD pipeline and tools (Docker, Ansible) to improve the build and deployment process.
• Working with QA to ensure the quality and timing of new release deployments.

Skills/Experience :

• Good coding/problem-solving skills and interest in learning new things will be the key.
• Time/Training will be provided to learn new technologies/tools.
• 1 or more years of professional experience in building web/mobile applications using Java or similar technologies (C#, Ruby, Python, Elixir, NodeJS).
• Experience in Spring Framework or similar frameworks.
• Experience in any DB (SQL/noSQL)
• Any experience in front-end development using React/Vue/Angular/similar frameworks.
• Any experience with Java/similar testing frameworks (JUnit/Mocks etc).

Bachelor’s degree in computer science, computer engineering or similar.

• Previous work experience of 4-6 years as an angularJS developer.
• Proficient in CSS, HTML, and writing cross-browser compatible code.
• Experience using JavaScript building tools like Gulp or Grunt.
• Knowledge of JavaScript MV-VM/MVC frameworks including AngluarJS.
• Excellent project management skills.
• Proven experience implementing front-end and back-end JavaScript applications.
• Excellent communication skills.
• Critical thinker and good problem-solver.

Responsible for test case specification, automation and data generation for the various products.

- Develop test automation framework components and test cases using best object oriented programming practices

- Design and implement functional, performance, scalability, stability, and stress tests- Analyze results, identify functional and performance issues and write clear and detailed bug reports

- Work in an agile, rapid development and prototyping environment where effective communication is paramount

Desired Skills and Experience :

- 2-5 years of experience in writing test automation cases

- Knowledge of manual as well as automation testing

- Experience in front-end web application test automation (e.g. Selenium Web-driver)

- Experience in industry best practices in SW development processes: Unit testing, OO design, code reviews etc.

- Experience with either functional or performance testing and analysis

- Experience testing complex REST APIs

- Strong programming and SW design skills in Scala, Java, C# or other OO language
- Ability to effectively articulate technical challenges and solutions

- Excellent communication, collaboration, reporting, analytical and problem solving skills

• The candidate must have strong experience in application security assessment. threat modeling, code review, static and dynamic testing.
• The candidate must have a strong understanding of common security libraries, security controls, and common security flaws.
• Candidate must have experience in performing application vulnerability Management, penetration testing, application & API security assessment.
• Candidate must have experience with OWASP, static/dynamic analysis, and common security tools
• Candidate must have basic knowledge of development or scripting experience
• Candidate must have experience in identifying security issues through code review during entire SDLC cycle
• A basic understanding of network and web-related protocols (such as TCP/IP, UDP, HTTP, HTTPS, protocols)
• Experience in working with developers
• Candidate must have good communication skills (written & verbal)
• He / She will be responsible for performing application security assessment, code review, API security assessment.
• Participate in and support application security reviews and threat modeling, including code review and static/dynamic testing.
• Ensure that security across all aspects of the software is uniform by setting up checkpoints.
• Perform threat modeling for applications to determine the potential threats and vulnerabilities to an application and identify points where applications are most vulnerable.
• Based on assessment results explore the threats that each application is exposed to and ranks them on a severity scale
• Recommend the countermeasures that could be developed to secure application
• He / She need to facilitate and support the preparation of security releases
• He / She needs to support product and development teams in the area of application security.
• Assist in the creation of best security development practices and security training for developers

Skills

• He / She must have 5 + Years of experience in Application security assessment & application vulnerability management with strong academic background. 
• Ability to stay current with emerging threats, security risks, and potential impacts to the business. 
• Should have strong exposure to application security assessment, code review, secure development practices, and application security tools & technologies.  
• Candidate should have at least one Information security certification CEH, CASE, or CISSP

Roles & Responsibilities:

1- Deliver extraordinary customer experience by technically advising customers on Toprankers products, services and capabilities to best meet the needs of the Customer.

2- Grow and nurture customer relationships on every interaction that results in measurable Customer value and drives Sales, nurturing mid to long term opportunities through regular touchpoints until they are ready for sales engagement.

3- Lead qualification and follow up of inbound leads received through various sources (including the company website, sample system, social media channels, events and other sources).

4-  Developing sales opportunities and assists in developing the pipeline for future sales activity through daily interactions.

5-  Outbound calling to establish new, high-quality opportunities with prospective customers and contacts.

6- Communicate via various channels such as telephone, email and chat with customers and internal support areas including production, sales, engineering,  and others as necessary.

7 - Liaise effectively with various internal business partners like Engineering and marketing to resolve Customer inquiries and requests.

8-  React positively to changing business conditions by proving to be flexible and adaptable.

Skill & Abilities : 

-   Customer service experience (Sales and/or Outbound calling experience a plus) with a passion for building customer loyalty through exceptional listening, relationship building, and strong written and verbal communication.

-   Demonstrated consultative experience, ability to influence, resourcefulness.

-   Energized by a desire to help and connect with people.

-   Demonstrated ability to maintain progress on multiple tasks, set priorities and manage time effectively.

-   Bachelor Degree required (e.g. Engineering/ Business/ Marketing)

-   Team player, critical thinker, self-motivated and proactive positive attitude

-   Fluent in written and spoken English & Hindi (Spoken)

Experience: 2 - 13 years
Skills: Testing, APPIUM, Selenium Automation, Mobileapp (Ios & Android) automation - using Apium
Industry: IT/Computers - Software
Functional Area: IT We looking for Automation Test Architect for 9 to 13 year of experiance and we want Testing, APIUM, Selenium Automation, Mobileapp (Ios & Android) automation - using Apium.
Planning, deploying and managing the testing effort for projects/releases.
Allocate resource to projects.
Review weekly Testers' status reports and take necessary actions
Escalate Testers' issues to the Sr. Management.
Estimate for testing projects. 6. Enforce the adherence to the company's Quality processes and procedures. Provide technical support to the Testing team.
Continuous monitoring and mentoring of Testing team members.
Review of test plans and test cases.
Immediate notification/escalation of problems to the Senior Management.
Defining the scope of testing within the context of each release/delivery.
Deploying and managing the appropriate testing framework to meet the testing mandate

Responsibilities
Analyzing the requirements from clients
Arranging Test Environment to execute the test cases
Conducting Review Meetings
Analyzing and executing Test Cases
Defect Tracking
Communicating with Test Manager
Creating test cases from the user stories or from test scenarios.
Requirements
Should have at least 5 - 15 years of overall development experience.
Experience with test management tools (JIRA , TFS , HP ALM , Quality Center , Bugzilla)
Experience in hands - on testing of physical devices is a plus
Experience designing , maintaining , and executing manual test cases to fully cover product functionality
Must have good analytical skills and proven experience in analyzing and testing complex business rules and rule engines
Must be able to (have experience) work independently on assigned tasks,

Job Type: Full-time

Salary: ₹300,000.00 to ₹1,400,000.00 /year

equirements:

• Should have 3.6 - 5 Years work experience.
• Should have experience in Node. JS.
• Should have experience in HTML, CSS.
• Should have experience in JavaScript.