salesforce developer

We are looking "Customer Support Trainee" for Reputed Client @ Coimbatore Permanent Role.

Experience: 0-1 Yr

• The primary job of a customer support executive is to address customer issues and resolve them in a timely and efficient manner. 

• Support represent interact with customers on a variety of channels such as phone, email,and ensure that all valid customer concerns are being dealt with immediately. 

• Processing excellent product knowledge to enhance customer support. 

• Ability to meet deadlines and prioritize tasks

• Competency in Microsoft applications including Word, Excel, and Outlook. 

• Updating, implementing, and maintaining procedures. 

• Documenting and communicating the results of your efforts. 

• Conducting meetings and presentations to share ideas and findings. 

• Prioritizing initiatives based on business needs and requirements

• Working closely with clients, technicians, and managerial staff. 

• Able to speak Hindi, Tamil & English

Key Roles/Responsibilities: –

• Develop an understanding of business obstacles, create

• solutions based on advanced analytics and draw implications for

• model development

• Combine, explore and draw insights from data. Often large and

• complex data assets from different parts of the business.

• Design and build explorative, predictive- or prescriptive

• models, utilizing optimization, simulation and machine learning

• techniques

• Prototype and pilot new solutions and be a part of the aim

• of ‘productifying’ those valuable solutions that can have impact at a

• global scale

• Guides and coaches other chapter colleagues to help solve

• data/technical problems at an operational level, and in

• methodologies to help improve development processes

• Identifies and interprets trends and patterns in complex data sets to

• enable the business to take data-driven decisions

We are looking for a SwiftUI developer responsible for the development and maintenance of applications aimed toward iOS and OS X, including mobile phones, and tablets. Your primary focus will be the development of such applications and their integration with back-end services. You will be working alongside other engineers and developers working on different layers of the infrastructure. Therefore, a commitment to collaborative problem-solving, sophisticated design, and creating quality products is essential.

Responsibilities

• Design and build applications for iOS and OS X
• Ensure the performance, quality, and responsiveness of applications
• Collaborate with a team to define, design, and ship new features
• Identify and correct bottlenecks and fix bugs
• Help maintain code quality, organization and automatization

Skills

• 5+ years of experience
• Proficient in SwiftUI, with a good knowledge of its ecosystems
• Solid understanding of object-oriented programming
• Familiarity with RESTful APIs to connect to back-end services
• Good sense of UI design and a user-oriented focus
• Knowledge of low-level C-based libraries is a plus
• Implementation of automated testing platforms and unit tests
• A knack for benchmarking and optimization
• Understanding of Apple’s design principles and interface guidelines
• Proficient understanding of code versioning tools (e.g. Git, Mercurial or SVN)
• Familiarity with continuous integration

A campus ambassador is our brand ambassador in their college, and they will be responsible for 

• Increasing brand awareness in their campus by increasing users on our platform
• Increase social media presence of our company in their college campus by helping us find new subscribers and followers as well as events on our posts
• Organizing seminars and webinars on their college campus
• Indulge in active sales

• Identify & document the Scope of Work (SOW), objectives and any assumptions.
• Prepare cost estimates for manpower + materials, and ensure we are charging accurately for our projects.
• Develop a detailed project plan, and monitor progress using appropriate systems, tools and techniques.
• Establish and maintain relationships with third parties/vendors.
• Seek opportunities for improvement and suggest new projects.

• Ensure availability of all the tools and resources before initiating a project.
• Prepare and maintain timelines for the effective tracking and completion of the project.
• Delegate to internal resources and vendors effectively, and track progress ensuring the project runs on schedule.
• Coordinate with all the internal and external stakeholders for information, approvals, resolving issues, status updates, answering queries etc. While maintaining transparent communication.

• Maintain timesheet logs for all the resources.
• Create and maintain comprehensive project documentation, plans and reports.
• Ensure standards and requirements are met through conducting quality assurance tests.
• Analyze and Highlight potential risks or malfunctions and act proactively to resolve issues ensuring the project stays on time and on budget.

• YEARS OF RELEVANT EXPERIENCE- 5+ Years of relevant experience managing Digital / IT Projects.
• EDUCATION AND CERTIFICATIONS** - We prioritize skills over degrees but Bachelors/ Masters degree/ diploma/ certification in Business, Digital Marketing, Computer Science or other relevant fields is a plus. Additional Project Management certifications like PMP/ PMI / PRINCE2 are highly desired.
• SOFTWARE AND APPLICATIONS- Tech-savvy with good knowledge of MS Office, and strong experience with project management software like Jira, MS Projects, Click Up, Asana, Wrike, Basecamp etc.

• Excellent communication (verbal & written), interpersonal and consulting skills
• Ability to manage multiple teams and projects simultaneously
• Excellent organization and time management skills
• Ability to meet targets and deadlines.
• Quick thinking, problem solving skills
• Detail-oriented
• Budget management
• Confident, pleasant personality, ambitious, self-motivated.