
About Duplex Technologies Services
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Location: Bangalore
Web based development experience (Core PHP, JavaScript, CSS, HTML, SQL)
About Us: We are on a mission to help a million+ consumer brands with automated sales and user acquisition via AI omnichannel stack BusinessOnBot is an omnichannel commerce stack for 500+ Shopify & WooCommerce brands, enabling high-ROI marketing/support across WhatsApp, Instagram, Email, SMS and commerce platforms like Swiggy, Zomato & PhonePe — powered by proprietary shopper intent data from 1/3rd of India’s shoppers (100M unique shoppers).
In 2026, Businessonbot has grown and is an EBITDA +ve company. We are a Y Combinator backed company (YC W21) and have closed our pre-series A round with Ant Financials on the Board. Backed by experienced founders/CXOs/directors from renowned companies like WhatsApp, Lulu group, OYO, Netflix, Pepsico, Cleartax, InMobi etc. to add to our team.
Role
We're looking for an Head of Technology : who can own the technical health and growth of our backend platform. You'll be part architect, part tech lead, part engineering manager. You won't just review code — you'll set the standard for how code is written, how systems are designed, and how the team thinks about quality, cost, and customer impact. This is not a senior IC role where you write code all day. And it's not a pure management role where you're in meetings all day. It's the balance between the two — the person who makes the team better while staying close enough to the code to make good decisions
What You'll Own
1. System Reliability & Upkeep
- Own the health of a production multi-tenant Node.js/TypeScript backend serving real-time messaging traffic
- Lead incident response, root cause analysis, and post-mortem culture
- Identify and drive reduction of technical debt — proactively, not reactively
- Ensure monitoring, alerting, and observability are in good shape (we use New Relic, Sentry, Pino structured logging)
- Work across multiple backend services and ensure they integrate reliably
2. Scalable, Quality Engineering
- Design and review system architecture decisions — schema changes, service boundaries, async workflows (we use Temporal.io), queue design
- Drive engineering standards: code review culture, PR quality, test coverage, error handling patterns
- Establish and enforce engineering practices that let the team ship fast without accumulating hidden risk
- Evaluate build vs. buy decisions with a clear eye on long-term maintainability
3. Cost Consciousness
- Maintain a clear understanding of infrastructure costs (AWS, third-party APIs, LLM usage, DB compute)
- Actively flag cost anomalies and propose architectural or operational changes to address them
- Balance engineering investment against business return — know when "good enough" is the right call
4. Team Standards & Culture
- Set a high bar for code quality — not pedantry, but clarity, maintainability, and correctness
- Build a review culture where feedback is constructive, specific, and educational
- Help engineers grow by pair debugging, design reviews, and code walkthroughs
- Define and document coding conventions, architecture patterns, and engineering principles that persist beyond any individual
5. Customer Empathy
- Understand that the systems you build serve real D2C businesses who depend on them to communicate with their customers
- Treat reliability issues with the urgency of a customer escalation, not a backlog item
- Stay connected to what support and product teams are seeing from customers — let that shape engineering priorities
6. Communication & Stakeholder Management
- Translate technical complexity into clear, honest language for non-technical co-founders and stakeholders
- Communicate risk, timelines, and tradeoffs clearly — no sugar-coating, no unnecessary alarm
- Manage up: surface the right problems at the right time without waiting to be asked
- Manage expectations — both internally with the team and externally with leadership
7. Balancing Tradeoffs
- Navigate the tension between shipping fast and building right — and be able to articulate why you chose one over the other
- Know when to take on short-term debt and when to push back
- Make architectural decisions that serve the next 18 months, not just the next sprint
What We're Looking For Must Have
- 7–8 years of backend software engineering experience, with at least 2 years in a lead or staff-level role
- Strong command of TypeScript/Node.js in production (our primary stack)
- Deep understanding of multi-tenant SaaS architecture patterns
- Hands-on experience with relational databases (MySQL/PostgreSQL), ORM usage (TypeORM or similar), and writing efficient queries at scale
- Experience designing and operating async/event-driven systems (message queues, workflow engines, or similar)
- Comfort with cloud infrastructure (AWS preferred) and cost/performance monitoring
- Strong pull request review discipline — you know what makes a good review and what makes a bad one
Strong Plus
- Experience with real-time systems (WebSockets, Socket.IO, pub/sub patterns)
- Exposure to LLM integration, RAG pipelines, or AI feature development in production
- Experience with Temporal.io or similar workflow orchestration
- Familiarity with WhatsApp Business API, omnichannel messaging, or e-commerce integrations
- Prior experience at a startup in the 10–100 person range where you had to set standards, not just follow them
What We Don't Need
- Someone who needs a perfectly defined problem before they can start
- A pure IC who avoids people and process
- A pure manager who's lost touch with the code
- Someone who optimises for their own comfort over team outcomes
How You Think
- You ask "why does this fail in production?" before asking "why didn't someone write a test?"
- You think about the developer who reads your code six months from now
- You're bothered by silent failures, swallowed errors, and fire-and-forget async calls
- You believe good documentation and clear naming are not optional extras
- You have opinions on architecture but hold them loosely when presented with better evidence
- You understand that a cost spike is an engineering problem, not just a finance problem
- You treat a customer-facing bug with more urgency than a refactor that only benefits the team
What You'll Walk Into We'll be transparent with you:
- A production codebase with real technical debt alongside genuinely good architecture
- A fast-moving team that ships frequently
- A company that takes reliability seriously but is still building the culture around it
- Multiple backend services that need to be held together with clear ownership and standards
- A product that's expanding into AI agents, voice workflows, and deeper e-commerce automation — meaning the technical surface area is growing fast
- This is a role for someone who thrives in that kind of environment — not someone who needs it to be clean before they can contribute.
What We Offer
- Meaningful ownership — you'll shape how engineering works here, not just execute someone else's vision
- Direct access to founders and product decisions
- Competitive compensation (cash + equity discussion based on profile)
- A product that real businesses depend on every day — your work matters immediately
- Experience: Minimum 3 years
- Key Skills:
- Experience with Check Point policy creation, updating, and management.
- Ability to analyze logs and troubleshoot issues.
- Expertise in health checks and system optimization.
- Responsibilities:
- Define and push Check Point firewall policies.
- Perform regular health checks and log reviews.
- Ensure compliance with security best practices.
- Location: Bangalore
- Shift: General
Job Summary:
Seeking a seasoned SQL + ETL Developer with 4+ years of experience in managing large-scale datasets and cloud-based data pipelines. The ideal candidate is hands-on with MySQL, PySpark, AWS Glue, and ETL workflows, with proven expertise in AWS migration and performance optimization.
Key Responsibilities:
- Develop and optimize complex SQL queries and stored procedures to handle large datasets (100+ million records).
- Build and maintain scalable ETL pipelines using AWS Glue and PySpark.
- Work on data migration tasks in AWS environments.
- Monitor and improve database performance; automate key performance indicators and reports.
- Collaborate with cross-functional teams to support data integration and delivery requirements.
- Write shell scripts for automation and manage ETL jobs efficiently.
Required Skills:
- Strong experience with MySQL, complex SQL queries, and stored procedures.
- Hands-on experience with AWS Glue, PySpark, and ETL processes.
- Good understanding of AWS ecosystem and migration strategies.
- Proficiency in shell scripting.
- Strong communication and collaboration skills.
Nice to Have:
- Working knowledge of Python.
- Experience with AWS RDS.

We are seeking a highly motivated and experienced Senior Sales Executive & Team Leader to lead a team of real estate agents and drive business growth through sales strategy, market expertise, and team development. The ideal candidate will be a dynamic leader with a strong background in real estate sales, client relationship management, and team performance optimization
Job Description:
We are seeking a motivated DevOps intern to join our team. The intern will be responsible for deploying and maintaining applications in AWS and Azure cloud environments, as well as on client local machines when required. The intern will troubleshoot any deployment issues and ensure the high availability of the applications.
Responsibilities:
- Deploy and maintain applications in AWS and Azure cloud environments
- Deploy applications on client local machines when needed
- Troubleshoot deployment issues and ensure high availability of applications
- Collaborate with development teams to improve deployment processes
- Monitor system performance and implement optimizations
- Implement and maintain CI/CD pipelines
- Assist in implementing security best practices
Requirements:
- Currently pursuing a degree in Computer Science, Engineering, or related field
- Knowledge of cloud computing platforms (AWS, Azure)
- Familiarity with containerization technologies (Docker, Kubernetes)
- Basic understanding of networking principles
- Strong problem-solving skills
- Excellent communication skills
Nice to Have:
- Familiarity with configuration management tools (e.g., Ansible, Chef, Puppet)
- Familiarity with monitoring and logging tools (e.g., Prometheus, ELK stack)
- Understanding of security best practices in cloud environments
Benefits:
- Hands-on experience with cutting-edge technologies.
- Opportunity to work on exciting AI and LLM projects
- Masters certification in CT-P101, P102, P103
- Masters certification in Cramer control, Extron, AMX
- In-depth knowledge of BiAmp, Boss, Crestron and BSS Programming
- In-depth knowledge of VC Integration
- Understanding of AMX/CRESTRON programming cause/effect impact on overall audiovisual systems.
- Extensive knowledge of RS232/422/485 and IP-based control protocol products.
- Ability to manage multiple priorities with flexibility in a fast-paced environment.
- Strong customer service orientation, excellent interpersonal, verbal and written communication skills.
- Must be able to work cooperatively with others in a team-oriented environment.
- 8+ years of programming experience in AMX/CRESTRON control system source code and touch panel interface with deep working knowledge of Biamp, Lutron, Extrom, Plasmas and Projectors, AMX/Crestron, and others.
- CTS and other industry certifications will be an add-on.
- 3-6 years of relevant work experience in a DevOps role.
- Deep understanding of Amazon Web Services or equivalent cloud platforms.
- Proven record of infra automation and programming skills in any of these languages - Python, Ruby, Perl, Javascript.
- Implement DevOps Industry best practices and the application of procedures to achieve a continuously deployable system
- Continuously improve and increase the capabilities of the CI/CD pipeline
- Support engineering teams in the implementation of life-cycle infrastructure solutions and documentation operations in order to meet the engineering departments quality and standards
- Participate in production outages and handle complex issues and works towards resolution











