Shubham Vishwakarma
Full Stack Developer - Averlon
About Duplex Technologies Services
About
Duplex Technologies |Car Booking Software Company in Lucknow |Car Booking Software Company in INDIA | Car Rental Software Company in India | Car Rental Software
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SASSKey Responsibilities:
● Onboarding & Engagement: Assist in the onboarding of new customers, guiding them through the
platform features and functionality to ensure they can quickly gain value from the product.
● Customer Support: Respond to customer inquiries, troubleshoot issues, and provide timely assistance
via email, chat, or phone to resolve basic questions and technical challenges.
● Customer Education: Help create and maintain knowledge base articles, FAQs, and user guides to help
customers navigate the platform independently.
● Data Collection & Feedback: Collect and analyze customer feedback to identify pain points, common
requests, and trends, sharing insights with the Customer Success team for ongoing improvement.
● Churn Reduction Support: Identify early signs of customer dissatisfaction and collaborate with the team
to proactively address potential issues, helping improve retention rates.
● Metrics & Reporting: Track and report on customer success metrics such as engagement rates, NPS
scores, and churn/renewal statistics.
● Process Improvement: Work with the team to streamline customer success processes, suggesting new
ideas to improve customer experience and satisfaction.
Learning & Development Opportunities
● Customer Success Fundamentals: Gain exposure to core principles of customer success and lifecycle
management.
● Tools & Software: Hands-on experience with CRM and customer success tools like Salesforce,
Zendesk, Intercom, or similar platforms.
● Data Analytics: Learn how to analyze customer success metrics and identify actionable insights.
● Cross-functional Collaboration: Work closely with sales, product teams.
JoVE is the world-leading producer and provider of science video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students use JoVE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such leaders as Harvard, MIT, Yale, and Stanford. As a rapidly growing company, with offices in the USA, UK, Australia, and India servicing clients in over 60 countries, we are seeking talented and ambitious individuals to join our company.
The Role
We are looking for dedicated sales professionals to drive the adoption of our product at Higher Ed institutions, universities, and colleges in North America. If you're eager to advance your career in sales and grow with a dynamic team, this is the perfect opportunity for you.
Responsibilities
- Own full sales cycle, from prospecting to close.
- Present the product, online and in person, to researchers, teaching faculty and academic librarians.
- Proactively build & nurture relations with clients and users through emails, calls and in person.
- Analyze trends and make data-driven decisions based on priorities in your work.
- Work effectively with other team members to deliver on sales targets, team projects and campaigns.
- Attend trade shows and participate in other marketing activities.
Requirements:
- Willingness to work in 9 AM to 5 PM EST (New York time zone) shift.
- A college degree.
- 2+ years of sales experience, ideally in business development or account management roles
- A drive to succeed and a passion to build a career in sales.
- Excellent communication, presentation, and negotiation skills in person and online.
- Experienced with Salesforce or similar platforms.
- Confidence in dealing with clients and product users.
- Self-motivated, initiative, results-oriented, and willing to learn new skills.
Why Join JoVE?
- A competitive compensation package including unlimited commissions on your sales
- You will make a direct impact in accelerating science research and education.
- Opportunity to work with global teams and in an environment that promotes innovation and collaboration.
- Our strong promotion from within culture draws a clear path to advance your career with us
Responsibilities:
- Contacting potential clients to establish rapport and arrange meetings.
- Planning and overseeing new marketing initiatives.
- Researching organizations and individuals to find new opportunities.
- Increasing the value of current customers while attracting new ones.
- Finding and developing new markets and improving sales.
- Attending conferences, meetings, and industry events.
- Developing quotes and proposals for clients.
- Developing goals for the development team and business growth and ensuring they are met.
- Training personnel and helping team members develop their skills.
Business Development Manager Requirements:
- Bachelor’s degree in business, marketing or related field.
- Experience in sales, marketing or related field.
- Strong communication skills and IT fluency.
- Ability to manage complex projects and multi-task.
- Excellent organizational skills.
- Ability to flourish with minimal guidance, be proactive, and handle uncertainty.
- Proficient in Word, Excel, Outlook, and PowerPoint.
- Comfortable using a computer for various tasks.
Laravel
PHP
React.js
PostgreSQLDescription
We are looking for a Full Stack Developer to produce scalable software solutions. You’ll be part of a cross-functional team that’s responsible for the full software development life cycle, from conception to deployment. As a Full Stack Developer, you should be comfortable with both front-end and back-end coding languages, development frameworks and third-party libraries. You should also be a team player with a knack for visual design and utility. If you’re also familiar with Agile methodologies, we’d like to meet you.
Responsibilities
- Work with development teams and product managers to ideate software solutions
- Design client-side and server-side architecture
- Build the front-end of applications through appealing visual design
- Develop and manage well-functioning databases and applications
- Write effective APIs
- Test software to ensure responsiveness and efficiency
- Troubleshoot, debug and upgrade software
- Create security and data protection settings
- Build features and applications with a mobile responsive design
- Write technical documentation
- Work with data scientists and analysts to improve software
Requirements
- Proven experience as a Full Stack Developer or similar role
- Experience developing desktop and mobile applications
- Familiarity with common stacks
- Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, XML, jQuery)
- Knowledge of multiple back-end languages (e.g. PHP, Java, Python) and JavaScript frameworks (e.g. Angular, React, Node.js)
- Familiarity with databases (e.g. PostgreSQL, MySQL, MongoDB), web servers (e.g. Apache) and UI/UX design
- Excellent communication and teamwork skills
- Great attention to detail
- Organizational skills
- An analytical mind
- Degree in Computer Science, Statistics or relevant field
Python
Amazon Web Services (AWS)Job Responsibilities:
Support, maintain, and enhance existing and new product functionality for trading software in a real-time, multi-threaded, multi-tier server architecture environment to create high and low level design for concurrent high throughput, low latency software architecture.
- Provide software development plans that meet future needs of clients and markets
- Evolve the new software platform and architecture by introducing new components and integrating them with existing ones
- Perform memory, cpu and resource management
- Analyze stack traces, memory profiles and production incident reports from traders and support teams
- Propose fixes, and enhancements to existing trading systems
- Adhere to release and sprint planning with the Quality Assurance Group and Project Management
- Work on a team building new solutions based on requirements and features
- Attend and participate in daily scrum meetings
Required Skills:
- JavaScript and Python
- Multi-threaded browser and server applications
- Amazon Web Services (AWS)
- REST
It’s an amazing time to join Pocket FM as we continue shaping the future of audio entertainment both in India and globally. We are India's leading audio OTT platform with the largest collection of podcasts and audiobooks across a wide variety of genres and languages; and making our entry to the global audience. We are reimagining the traditional radio to build an internet-scale platform to bring together communities to share stories and spread knowledge. Our mission is to give voice to stories and wisdom.
Pocket FM has grown to 40Million + users with deep engagement of 3 billion+ minutes per month. We are a Series C funded start-up backed by some of the marquee investors like Tencent, Lightspeed, and
others Design at Pocket FM isn't one discipline working in isolation. Instead, we work in unison with every other team, infusing our user-centered and technology-empowered strategy across all areas of the
business. We value being close to the people we serve, so we embed our experts across business units and work with them as one. We still share design standards and systems across our community, things like
common tools, design, and language. But to create a truly cohesive experience for our users across products and platforms, we're all about collaboration.
Product Design -
Product Designers focus on delivering the best experience for listeners, creators, across all of ourproducts. We bring fulfillment and value to listeners and creators and make it easy for people to enjoyPocket FM daily, exactly how they want.
Design for scale -
Our experts create the technology that enables Pocket FM to learn quickly and scale easily. We build the frameworks, capabilities, and platforms needed to welcome the world's listeners, supporting
rapid growth in our users and business.
UX Writing -
Here at Pocket FM, UX Writing is part of Design. We specialize in intuitive user-centered content strategy and microcopy, but our work doesn't end there. We partner with design, tech, and product to create cohesive experiences with a consistent voice, ensuring we always sound like
About the Role -
We're looking for a UI/UX Designer to develop new and improve existing features and experiences for our products . You'll craft a strategy rooted firmly in user insights that paint an exciting vision of the future, and deliver on that vision through effective planning, interaction design, visuals, and
prototypes, you will be making our products more user-friendly and intuitive to attract and retain customers.
As the team responsible for Pocket FM, we build both consumer-facing and business products for various platforms. You will be part of the design team that combines interfaces and workflows and enhances user experience.
In this role you will be designing products and experiences that meet people's needs, You should be an analytical and creative designer who is able to grasp user needs and solve problems.
Responsibilities -
● Understand product specifications and user psychology
● Understand product specifications and user psychology
● Conduct concept and usability testing and gather feedback
● Creating personas though user research and data
● Gather and evaluate user requirements in collaboration with product managers and engineers
● Define the right interaction model and evaluate its success
● Develop wireframes and prototypes around customer needs
● Illustrating design ideas using storyboards, process flows and sitemaps
● Find creative ways to solve UX problems (e.g. usability and findability )
● Create elegant UI designs and high fidelity prototypes
Requirements -
● Proven experience as a UX designer, UI Designer or similar role
● Strong portfolio of design projects
● Background in project management and research
● Familiarity with interaction design and information architecture
● Proficient in Design software ( e.g. Figma, XD or sketch ),
● Problem solving aptitude
● Analytical mind with a business acumen
● Team spirit; strong communication skills to collaborate with various stakeholders
Good time-management and product management skills
Knowledge of front end development in Web, Android and/or iOS is a plus.
Education:
Bachelor’s/ Master’s degree in related field with 2+ years of experience in ERP product sales. .
Skills
- Excellent communication (verbal and written), time management skills, fast learner, self‐ motivated, and comfortable taking initiative and handling multiple projects simultaneously
- Excellent customer approach, interpersonal and influencing skills
- Proficient and demonstrable experience in prospecting, qualifying, creating value-based demonstrations
- A sales person with a proven, successful background in sales of 2+ years of experience in ERP sales.
Job Responsibilities:
- Responsible for New Business Development via prospecting, qualifying, selling and closing software product sales in the Enterprise Division.
- Develop and implement strategy sales in the particular region to maximize growth opportunities, strengthen market share and maximum customer retention.
- Attracting new clients by innovating and overseeing the sales process for the business.
- Responsible for enhancing revenue, within existing and new clients, through continuous client engagement
- Set up meetings with potential clients and listen to their wishes and concerns, Improving sales strategy.
- Research and identify new market opportunities.
- Creates and conducts effective presentation and product demos
- Build & Strengthen market intelligence & sales analytics for identification of opportunities, effective client solutioning and deal conversion.
- Consistently meet and exceed sales targets
- Foster a collaborative environment within the organization.
- Identify trends and customer needs, building a short/medium/long-term sales pipeline in accordance with targets
- Prepare and deliver pitches to potential investors.
- Create and conduct proposal and presentation based on clients’ needs and closing of orders
- Be responsible for conduct webinar about our product.
- Provide timely weekly, monthly and quarterly sales reports
- Client Relationship management
Python
Django
-
3 + years expertise in Python 3.7, Django 2 (or Django 3).
-
Familiarity with some ORM (Object Relational Mapper) libraries.
-
Able to integrate multiple data sources and databases into one system.
-
Integration of user-facing elements developed by front-end developers with server-side logic in Django (RESTful APIs).
-
Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3
-
Knowledge of user authentication and authorization between multiple systems, servers, and environments
-
Understanding of the differences between multiple delivery platforms, such as mobile vs desktop, and optimizing output to match the specific platform
-
Able to create database schemas that represent and support business processes
-
Strong unit test and debugging skills.
-
Proficient understanding of code versioning tools such as Git.
The desirablesoptionals
-
Django Channels, Web Sockets, Asyncio.
-
Experience working with AWS or similar Cloud services.
-
Experience in containerization technologies such as Docker.
-
Understanding of fundamental design principles behind a scalable application (caching, Redis)
Android Development
Java
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Full Stack Developer - Averlon