Associate Principal Engineer (PLC, SCADA)

About the Role

We are looking for an experienced Business Analyst Lead to lead requirements gathering and business analysis activities for a Visitor Management System (VMS) project.

The VMS is a digital platform designed to register, track, and manage non-employee visitors entering business premises. The solution aims to replace manual/paper-based visitor processes with a secure, standardised, and automated visitor check-in and management workflow.

Key Responsibilities

* Lead end-to-end requirements gathering and business analysis activities.

* Engage with stakeholders to understand business needs, processes, and system requirements.

* Conduct stakeholder interviews, workshops, and requirement discussions.

* Analyse and document business, functional, and non-functional requirements.

* Translate business requirements into clear specifications for the software development team.

* Identify process gaps and recommend improvements aligned with the VMS objectives.

* Prepare BRDs, functional requirements, user stories, process flows, and other BA documentation as required.

* Work closely with UI/UX, development, testing, and project teams throughout the implementation lifecycle.

* Support requirement validation, UAT, issue resolution, and stakeholder sign-off.

* Ensure requirements remain aligned with project scope, timelines, and business objectives.

Required Skills & Experience

* 7+ years of experience working on software projects.

* Strong experience in business analysis and requirements management.

* Experience leading requirements gathering activities for software/digital solutions.

* Strong stakeholder management and communication skills.

* Ability to work effectively with technical and non-technical stakeholders.

* Experience working in Agile/software development environments is preferred.

* Fluent in Arabic and English.

* Strong analytical, documentation, presentation, and problem-solving skills.

What you'll do

Own a client end to end. Learn their business, find what to automate or rebuild, and lead the work that ships it.

Turn business problems into technical solutions sit in the call, understand the real problem, design the fix, and decide how it gets built.

Stay hands-on. You'll still write code, build integrations, and work with APIs every day.

Build on whatever the client runs Zoho, Salesforce, Azure, similar platforms, and custom apps where needed.

Run delivery: scope it, sequence it, ship it, support it. The timeline is yours.

Review code and designs. Mentor the developers on your projects and unblock them fast.

Be the escalation point when something breaks or an integration misbehaves.

Own client communication on the technical side status, tradeoffs, bad news, early.

Keep the bar high: clear docs, clear updates, clear commit history.

What we're looking for

4–7 years shipping software, with real depth in REST APIs and system integrations.

Experience leading projects or small teams — the person others check with before they build.

Strong with business platforms (Zoho, Salesforce, or similar). Much of the leverage lives there, not in custom code.

You can sit with a non-technical client, understand the problem, and come back with a working solution.

Still enjoy building. This is technical leadership, not coordination.

Self-driven. You'll often be the senior-most engineer on the account.

Why you'll love this role

Full ownership from first call to delivery — you run projects, not a ticket queue.

Direct access to clients and leadership. Your decisions ship the same week.

Constant variety: new systems, new problems, new builds.

A step into technical leadership without giving up the hands-on work.

Our mission at Matterway is to eliminate friction in digital processes.

Through real-time automation and decision augmentation, we help users work more efficiently, reduce errors, and achieve better outcomes.

We are looking for a hands-on, client-focused problem solver to join our delivery team. You will work closely with enterprise clients to understand their processes and turn business challenges into intuitive automation and AI solutions.

Working at the intersection of client partnership, process discovery, and solution design, you will create solutions that deliver measurable value. You will also contribute to the evolution of Matterway's automation offering and help shape how agentic AI is applied to the future of work.

As part of our international team across Europe and India, you'll thrive in a fast-paced, startup-like environment where priorities evolve quickly, building trusted client relationships and turning ideas into practical solutions.

Responsibilities

• Own end-to-end delivery of automation & AI solutions for enterprise clients. You are the single point of accountability for deliverables, timelines, budgets and overall project success.
• Analyse business pain points and design intuitive experiences and interfaces that your users will love.
• Create detailed wireframes, mockups, and user stories, and work closely with developers to bring your vision to life.
• Use analytics to measure success after go‑live and ensure your solutions deliver real business impact.
• Build lasting client relationships that drive expansion and referrals.

What we are looking for

• 5+ years in client-facing roles where you've managed complex projects.
• Strong skills in business analysis, UI/UX, and project management.
• An undeniable sense of ownership: you're driven by results, not just tasks.
• Excitement about working in a fast‑paced, startup‑like environment.
• Exceptional written and verbal English. Other languages, especially German, are a plus