Your Roles and Responsibilities:
Business Development is a critical aspect of our platform business.
1. Actively seeking out new sales opportunities through cold calling, networking, and social media.
2. Calling 65-70 leads every day
3. Setting up meetings with potential clients (parents)
4. Generating Trial Classes - Pitch Parents to take PlanetSpark Trial Classes
5. Negotiate/close deals and handle complaints or objections
6. Follow and achieve the department’s sales goals on a monthly, quarterly, and yearly basis (3L revenue per month)
7. “Go the extra mile” to drive sales
What are we looking for?
1. Proficiency in English
2. Thorough understanding of marketing and negotiating techniques
3. Fast learner and passion for sales
4. Self-motivated with a results-driven approach
5. Proven experience in sales or relevant roles is a plus
6. A friendly and energetic personality with a customer service focus
Criteria
1. Willing to work 5 days a week in a fast-paced startup
2. Ready to work from Office and join immediately.
Mission Statement
1. In your training of 1st month, we shall actively probe you through the process using Training Decks, Live Experiences, and Re-Training Programs that aim to give you an overall Learning experience along with your paid stipend along the journey.
2. We create career-oriented BDT in this 1 month whose skill becomes unmatched across the sector.
3. You are required to use the right sales strategy and accomplish 1 Lac of revenue in the training period, hence making a way to achieve a License to Sell (L-2-S)
4. You will be entitled to a training stipend of INR. 21428. In-office attendance of 90% is mandatory in 1month of training
5. Post 1L Revenue achievement, you will be entitled to the below CTC
India Shift – INR 6.6 LPA (4.23 LPA Fixed + 2.4 LPA Variable)
US/ Canada Shift - INR 7.10 LPA (4.8 Fixed + 2.3 LPA Variable)
Skill Required - Excellent Communication Experience Required - 00-1 year (fresher also welcome)
Minimum Education: Graduation
2018, 2019, 2020,2021,2022.
Shubham Vishwakarma
Full Stack Developer - Averlon
About Planet Spark
About
PlanetSpark is on its journey to becoming the global leader in the large and untapped communication skills segment. We are Series A funded by some top VCs and are on a 30% month-on-month growth curve. We have our footprint in India, the Middle East, North America, and Australia. Come join a passionate team of over 500 young and energetic members and 400+ expert and handpicked teachers on this roller coaster ride to build the most loved brand for kids who will move the world!
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Key Responsibilities:
- Develop and implement effective recruitment strategies to meet staffing needs.
- Source candidates through job boards, social media, and networking.
- Conduct interviews and assess candidates' qualifications.
- Coordinate with hiring managers to understand position requirements.
- Maintain a positive candidate experience throughout the hiring process.
- Assist in the development of employer branding initiatives.
Qualifications:
- Proven experience in talent acquisition or recruitment.
- Strong communication and interpersonal skills.
- Ability to manage multiple recruitment projects simultaneously.
- Familiarity with applicant tracking systems (ATS) and recruiting tools.
Job Title: Customer Support Manager
Timings- 10AM- 7PM (Monday to Friday)
About Our Client:
Our client is a dynamic startup dedicated to providing homemade solutions for hair and scalp care. Their product range includes 13-Herb Hair Oil, nourishing shampoos, scalp scrubs, and eco-friendly Neem combs. They believe in the power of traditional remedies and natural ingredients to promote healthy hair and scalp. As a growing company, they are passionate about delivering exceptional customer experiences and building lasting relationships with our customers.
Job Summary:
They are seeking a highly motivated and experienced Customer Support Manager to join their dynamic team. The ideal candidate will have a proven track record in managing customer support teams, developing strategies to enhance customer satisfaction, and driving operational excellence. As the Customer Support Manager, you will play a pivotal role in ensuring that their customers receive outstanding support and that their experiences are consistently positive.
Key Responsibilities:
- Team Leadership: Lead, mentor, and manage the customer support team to deliver exceptional service. Conduct regular training sessions and performance reviews to ensure team members meet and exceed company standards.
- Customer Experience: Develop and implement strategies to improve customer satisfaction and retention. Address and resolve complex customer issues and complaints promptly and effectively.
- Process Improvement: Identify areas for improvement in customer support processes and procedures. Implement changes to streamline operations and enhance efficiency.
- Metrics and Reporting: Monitor and analyze key performance indicators (KPIs) related to customer support. Prepare and present regular reports to senior management, highlighting trends, challenges, and opportunities.
- Cross-Functional Collaboration: Work closely with other departments, including marketing, product development, and sales, to address customer feedback and drive improvements in products and services.
- Technology Utilization: Utilize and manage customer support tools and technologies to optimize support operations. Stay current with industry trends and best practices to integrate relevant technologies.
- Customer Feedback: Collect and analyze customer feedback to gain insights into customer needs and expectations. Use this feedback to drive improvements in the customer support experience.
Requirements:
1. Minimum 1 year of experience in a customer support role.
2.Strong leadership and team management skills, with the ability to handle challenging situations with professionalism and empathy.
3. Strong problem-solving abilities and attention to detail.
4. Familiarity with customer service software and tools.
5.Passionate about working in a startup environment and contributing to the company’s growth.
6.Ability to multitask and manage time effectively.
As a Sr. Executive you will play a very vital role in developing SOPs and help the team implement
the same. You as the last-mile champ will handle all end to end NDR process. You will act as a bridge between customer support and logistic team. You will be one person who will pump in
enough fuel and energy to run and deliver operations at its best.
Responsible
➢ Ensure prompt responses to queries /concerns raised by the Customer Support Team by highlighting to Last Mile Logistics Partner.
➢ Help build and implement SOPs. Manage workflow of day to day tickets raised related to
Last Mile complaints.
➢ Can handle End to end NDR process. Can manage both Call Centre & Logistic Partners
Ensure the designated Service Level Requirements, Customer promise dates, FAD, NDR,
S2D. & all such Key Performance Indicators are achieved on a weekly and monthly levels
➢ Must have customer service skills and be able to maintain a consistent, elevated level of
service
➢ Monitor the performance metrics of different reporting teams and take necessary actions
to improve the same
➢ Communicate with Last Mile Vendors for Lost & Damages with working data.- Work with
Internal for reconciliations for Disputes of Weights, Lost in Transit, etc.
PHP
Javascript
React.js
Angular (2+)
AngularJS (1.x)
About the brand:
Think9 is a brand co-creation platform that transforms powerful ideas into authentic, profitable, and experience-led brands that can define the future of brands in key consumption categories like fashion and lifestyle; food and FMCG, home and decor and beauty and wellness. We are a team of experienced entrepreneurs, marquee investors, and industry professionals who have expertise and experience in building some of the most popular brands in the country. We partner with passionate entrepreneurs to combine our collective learning and experience with data science, digital ethnography, and technology platforms to build brands that connect to the new generation of Indian consumers.
What you’ll be doing?
• Working knowledge of Shopify platform, as well as exposure to application development and the use of storefront APIs to extend Shopify functionality.
• Strong knowledge of liquid programming language and experience in development and application of custom/bespoke Shopify theme and modify the pre-existing template(s)
• Collaborating with the UX and UI design teams to produce seamless, robust, and responsive frontend user experiences
• Manage multiple projects simultaneously, and be able to address their specific needs and requirements at a moment's notice
• Understand business needs that drive project features & functions and provide internal consultation
• Proficiency in and understanding of best practices for HTML5, CSS, JavaScript/jQuery
• Have experience in migrating the e-commerce ecosystem in Shopify, Integrating third-party systems and Shopify supported apps
• Strong understanding of the e-commerce principles and the associated technology/tools
• Comfortable using version control systems (Bitbucket/GitHub)
• The ability to use Shopify Plus features including scripts and flow to best utilize the front and backend capabilities of the Shopify platform in building, launching and maintaining Shopify web-stores
• Strong skills in MySQL, CSS, HTML5, jQuery, JavaScript, Web Services
• Knowledge of additional platforms will be a plus
• Strong Object-Oriented Programming concepts
What you’ll bring?
• Education: Bachelor's Degree in IT, Computer Science, Computer Programming, or a similar field
• 3-5 years of experience developing within the Shopify
• 3-5 years of experience in front-end technologies including, but not limited to, JavaScript, AJAX,HTML, CSS, SASS, XML
• Strong hands-on experience in daily eComm execution and process optimization
• Interest in staying current and applying the most current best practices
• Able to work effectively in a fluid, fast-paced environment.
- Conceptualizing visuals that bring simplicity and user friendliness to complex user flows
- Designing the visual identity of digital products.
- Implementing strategy of typography, iconography, colors, layout
- Creating responsive design comps on the basis of wireframes
- Asking smart questions, taking risks and championing new ideas
- Bringing expert opinion on best-practices, patterns and trends
- Translating high-level explicit and latent requirements into functional user interfaces
- Presenting designs and articulating design decisions
- Communicating design rationale and maintaining consistency throughout the project
- Executing designs as a part of software development teams
- Strive to make your work intuitive, compelling and a delight to see.
- Be a self-motivated team player with a positive, solution-oriented attitude
- Be dynamic and open to working in fast-paced, ambiguous and quickly changing environments
- Be open to receiving feedback and constructive criticism.
- Excellent verbal, written, and visual communication skills
- Expertise in standard UI/UX software such as Adobe XD, Photoshop, and Illustrator.
- A solid grasp of user-centered design (UCD), planning and researching, A/B testing, rapid prototyping, heuristic analysis, usability and accessibility concerns.
- Experience in Education Technology would be great
.NETAngularJS (1.x)Angular (2+)JavascriptRole : .NET Developer
Work Location : Pune -Bhavdhan (WORK FROM OFFICE)
Mandatory Skills
- C#.NET Core 3.1, 5
- MVC
- MS SQL Server/Any Data base
Optional Skills
- Microsoft Active Directory
- Cloud â€" Azure/AWS
- Angular/ React
- CI-CD
Android Development
Kotlin
Java● Experience Level: 2+ years
● Experience using Android Studio, Android SDK, Kotlin, Agile Methodologies (e.g.
Scrum, Kanban)
● Excellent Understanding of Android app architecture and use of design patterns,
Android UX/UI guidelines/best practices and the ability to engage with the creative
team to deliver pragmatic solutions, balancing design, quality and velocity.
● Flair for clean code, reusability, testability and readability (SOLID, TDD)
● Good Communication skills.
1. Search for prospective business opportunities from new & existing clients in the key corporate client base focusing on the IT security segment.
2. Give technical presentations to the customers on the proposed solutions.
3. Develop new business through broad professional networking, create business leads in B2B by cold calls, capitalizee on external & internal leads.
4. Develop constructive & cooperative working rapport with clients & add value to these business relationships.
5. Research, gain & share deep insights of prospective clients & formulate business strategies, design solutions & product offerings to utilize opportunities.
6. Engage with the customers directly to understand the technical requirements & will revert with tech specs meeting customer expectations.
7. Create winning proposals with a clear focus to be able to win large deals.
8. Drive aggressive push in the category of the key account by ensuring high client acquisition rates consistently and servicing them well by ensuring high-quality support.
Android DevelopmentKotlinAs part of your day to day job, you’ll
1. Own end-to-end features of the app: networking, persistence, business logic, and
UI
2. Use Kotlin (primary) and Java
3. Do reactive programming using RxJava2
4. Follow Model-View-Intent architecture to build UI of the app
5. Use Android Architecture Components
6. Write tests
7. Invent awesome Android stuff to make your job easier
Qualifications
1. Motivation to design and build reliable, elegant apps
2. 3 - 5.5 years of android application development experience
3. Proficiency in Java and experience in Kotlin
4. Familiarity with RxJava2, Dagger2, OkHttp, Retrofit, Android Architecture
Components
5. Familiarity with material design
.NETJavascript
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon