Position: Retail sales Manager (Jewellery Showroom)- female
Location: Mehrauli, Delhi
Experience: 4+ year in jewellery retail sales
Qualification: Any
Industry: gems/Jewellery/ retail
Job Summary:
The Retail Sales Associate will be responsible for providing an exceptional customer experience in a jewellery showroom environment. This individual will assist customers in selecting high-quality jewellery pieces, ensure customer satisfaction, and drive sales through excellent product knowledge and personalized service.
Key Responsibilities:
Customer Interaction & Sales:
· Greet customers warmly and assist them in their purchase journey, addressing their needs and preferences.
· Provide expert advice on product selection, materials, designs, and customization options.
· Achieve daily, weekly, and monthly sales targets by actively engaging with customers and promoting high-value jewellery.
· Demonstrate a deep understanding of the brands jewellery collection, including current trends, designs, and quality standards.
Product Knowledge & Display:
· Maintain up-to-date knowledge of the full range of jewellery products and services.
· Ensure the jewellery display is attractive, organized, and reflective of current promotional campaigns.
· Manage stock levels and report any low inventory or stock discrepancies.
Customer Service & Relationship Building:
· Provide personalized service, making recommendations based on individual customer preferences and requirements.
· Handle customer inquiries, complaints, or returns in a professional and timely manner.
· Build long-term relationships with clients by providing exceptional after-sales service and follow-up.
Sales Transactions & Documentation:
· Process sales transactions accurately and efficiently, including cash, credit card, or finance options.
· Maintain proper records of sales, returns, and exchanges, ensuring all documentation is up-to-date and compliant with store policies.
Store Maintenance & Operations:
· Assist in the visual merchandising of the showroom to enhance the customer shopping experience.
· Ensure the showroom is clean, organized, and welcoming at all times.
· Participate in stock takes, inventory management, and quality checks for jewellery items.
Team Collaboration:
· Work closely with fellow sales associates, store managers, and other team members to ensure smooth store operations.
· Participate in team meetings and training sessions to continuously improve product knowledge, sales techniques, and customer service skills.
Qualifications & Skills:
Education: High school diploma or equivalent; a degree in Business or Retail Management is a plus.
Experience: Proven experience in retail sales, preferably in the jewellery industry.
Skills:
· Strong sales abilities and target-driven attitude.
· Excellent communication and interpersonal skills.
· Ability to build rapport with customers and offer personalized advice.
· High attention to detail, especially in handling valuable products.
· Basic computer skills for handling sales systems, inventory, and reports.
· Knowledge of jewellery, gemstones, and metals is preferred.
Mail updated resume with current salary-
Emil: jobs[at]glansolutions[dot]com
satish: 88 O2 74 97 43

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Why Moshi Moshi? The learning curve at Moshi Moshi is very high when compared to the industry average and that's primarily because you get to work with Companies / Brand managers / Marketers of different sizes and thought processes who push you to think better and faster. So, Hop on to the ride we dearly call Moshi Moshi and let's Say hello to the world.
PS:- We are also very close to a lot of food joints and breweries, so in case your manager/boss gives you a lot of work or is Expecting the Extra, you can quickly grab a recharge and continue with your everyday life struggles. We can't do much about the manager!
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Position: Retail sales manager
Experience: 5+ year in jewellery retail sales
salary: Negotiable
Location:: Gurgaon; delhi
Industry: Retail/ Jewellery
Job Summary:
We are looking for an experienced and dynamic Retail Sales Manager to oversee the daily operations of our jewellery showroom. The ideal candidate will be responsible for driving sales, managing staff, ensuring excellent customer service, and maintaining the showroom aesthetics and inventory.
Key Responsibilities:
Sales & Customer Service:
- Achieve and exceed monthly and annual sales targets.
- Build and maintain relationships with customers to enhance loyalty and repeat business.
- Train staff on sales techniques, product knowledge, and customer engagement.
- Ensure high standards of customer service, handling inquiries, concerns, and complaints efficiently.
- Drive promotions, discounts, and festive offers to maximize revenue.
Showroom & Inventory Management:
- Maintain the showroom cleanliness, organization, and visual appeal.
- Ensure all jewellery pieces are displayed attractively as per brand guidelines.
- Oversee stock levels, track sales trends, and coordinate with the purchasing team for restocking.
- Conduct regular stock audits and ensure loss prevention.
Team Management:
- Lead, mentor, and motivate the sales team to achieve showroom goals.
- Conduct training sessions on sales techniques, jewellery trends, and customer handling.
- Schedule shifts and assign duties to optimize workforce efficiency.
- Monitor team performance and provide constructive feedback for improvement.
Marketing & Business Development:
- Implement in-store marketing campaigns and collaborate with digital marketing teams for promotions.
- Engage in local community events to promote brand awareness.
- Identify new business opportunities, partnerships, and collaborations.
Administrative & Compliance:
- Ensure all transactions are processed accurately through billing software.
- Maintain proper documentation of sales, stock movement, and customer records.
- Ensure compliance with legal and company policies, including safety measures and security protocols.
mail updated resume with current salary-
email: jobs[at]glansolutions[dot]com
satish: 88 O2 74 97 43
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