Retail sales manager- Jewelry

Job Overview:

As a Customer Support Specialist, you will play a crucial role in ensuring customer satisfaction and loyalty. Your primary responsibilities will include responding to customer inquiries,

troubleshooting issues, and providing timely solutions across various communication channels, including phone, email, and chat.

Role & responsibilities:

• Good Computer Skills

• Candidate must have good communication skills

• Must be a Graduate

• Willing to work in night shift (UK or US)

• Able to work in Order Processing & Customer Service (both Chat & Calling).

Minimum 2 years of working experience.

Can work on live projects of international clients.

Can handle multiple projects

Error-free coding.

Required Experience, Skills and Qualifications

Objective-C, or increasingly, the Swift 3.0 programming language

Apples Xcode IDE

Frameworks and APIs like Foundation, UIKit, and CocoaTouch

UI and UX design experience

Apple Human Interface Guidelines

2D and 3D graphics frameworks like SpriteKit and SceneKit

OpenGL or Metal, iOS graphics APIs

Familiarity with iOS 10 and newer OS versions

A Git code repository technology

Strong Objective-C skills and inside-and-out knowledge of the iOS SDK.

Experience using and creating scalable web-based Restful APIs.

We are seeking a talented React Developer with hands-on experience in MUI and Tailwind CSS, as well as expertise in state management tools such as Saga and Redux. The ideal candidate should have a passion for front-end development, an eye for design, and be comfortable working in a fastpaced environment. You will be responsible for creating user interface components using React.js, React Native integrating with RESTful APIs, and collaborating with cross-functional teams to build web applications.

Responsibilities:

 Build new user-facing features using React.js, React Native and other front-end technologies

.  Develop reusable components and libraries for future use.

 Collaborate with the development team to design and implement RESTful APIs.

 Translate designs and wireframes into high-quality code.

 Create responsive HTML designs based on wireframes built on PSD, Figma, and ETC. to work across mobile and web browsers.

 Develop and implement front-end architectures and design patterns.  Stay up-to-date with emerging trends and technologies in front-end development.

 Write unit tests and integration tests to ensure code quality.

 Ensure code follows best practices and coding standards.

 Work collaboratively with UX designers and product owners to ensure a seamless user experience

About ANAROCK and myHQ

Founded in 2017 by industry veterans, ANAROCK is India's fastest-growing prop-tech company.

ANAROCK is now launching India's largest aggregation platform for Indian real estate brokers and developers to transform how real-estate transactions happen. By providing real-time inventory and accurate information for thousands of properties, - the platforms aim to assist real-estate brokers in the entire transaction journey and helping them increase productivity.

myHQ (by ANAROCK) is India’s largest flexible workspace platform – present across 20 cities. myHQ is changing the way commercial real-estate works by providing on demand / remote workspace solutions to individuals and enterprises.

About the role

We are looking for experienced, enthusiastic product manager to join our product team. You will be leading development of new prop-tech platforms within the ANAROCK Group – Broker Platform and myHQ. Here at ANAROCK, you’ll take on responsibility of building new products ground up as part of new initiatives charter

If you join us, you’ll be an early team member in helping shape:

• Our company culture & product practices
• People that we hire
• The direction & focus of our products

This is an exciting opportunity if you are looking to grow your career and working at a growth stage product company. You will be given complete autonomy and the right team to hit your metrics.

Key Responsibilities

• Identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth
• Translate product strategy into product goals, its road-map and delivers goals in line with product strategy
• Creating elaborate mock-ups and wireframes with industry standard prototyping tools
• Defining success metrics and analysing product performance
• Managing the entire product life cycle from strategic planning to day-to-day operations in the product life-cycle.
• Working closely with the Engineering team to deliver on the agreed timelines and removing internal/external hurdles
• Groom and manage a team of product managers and analysts

Desired Skills/ Experience

• 4+ years of experience in product management
• First principle thinking and a strong execution mentality
• Data driven with strong analytical and quantitative skills - ability to use data and metrics to back up assumptions, recommendations.
• Familiarity with iterative development principles and practices - breaking complex problems into small, achievable slices for early and frequent delivery.
• Experience with usability studies and user research.
• Strong collaboration & effective communication skills.
• Comfortable with analytics tools like Firebase, MixPanel, CleverTap, etc. and knowledge of SQL

Nice to have

• Any previous experience with software development
• Built products from scratch or previous experience at working at a start-up

People & Culture

• Freedom to execute, an open culture with passionate and smart co-workers
• Performance oriented team driven by ownership and open to experimentation

Anarock in the news

• https://inc42.com/buzz/real-estate-consultant-anarock-buys-75-stake-in-flexible-workspace-platform-myhq/">Anarock acquires 75% stake in flexible workspace platform myHQ
• https://www.thehindu.com/business/anarock-acquires-tech-platform-apnacomplex/article33612285.ece">Anarock acquires tech platform ApnaComplex
• https://www.livemint.com/companies/news/anarock-to-launch-ai-led-proptech-tool-to-boost-housing-sales-11626763491487.html">Anarock to launch AI-led proptech tool

Key Team Members

• https://in.linkedin.com/in/sunil-mishra-74610915">Sunil Mishra – CSO, Anarock Group
• https://www.linkedin.com/in/utkarshkawatra/">Utkarsh Kawatra – CEO, myHQ
• https://www.linkedin.com/in/vinayak-agrawal-b2003958/">Vinayak Agarawal – CTO, myHQ

Other Perks / Benefits

• Comprehensive term and health insurance for you and your dependents
• Paid maternity / paternity leave to let you spend valuable time with your loved ones

• The ideal candidate is adept at using large data sets to find opportunities for product and process optimization and using models to test the effectiveness of different courses of action.
• Mine and analyze data from company databases to drive optimization and improvement of product development, marketing techniques and business strategies.
• Assess the effectiveness and accuracy of new data sources and data gathering techniques.
• Develop custom data models and algorithms to apply to data sets.
• Use predictive modeling to increase and optimize customer experiences, revenue generation, ad targeting and other business outcomes.
• Develop company A/B testing framework and test model quality.
• Develop processes and tools to monitor and analyze model performance and data accuracy.

• Experience using statistical languages (R, Python, SQL, etc.) to manipulate data and draw insights from large data sets.
• Experience working with and creating data architectures.
• Looking for someone with 3-7 years of experience manipulating data sets and building statistical models
• Has a Bachelor's, Master's in Computer Science or another quantitative field
• Knowledge and experience in statistical and data mining techniques :
• GLM/Regression, Random Forest, Boosting, Trees, text mining,social network analysis, etc.
• Experience querying databases and using statistical computer languages :R, Python, SQL, etc.
• Experience creating and using advanced machine learning algorithms and statistics: regression, simulation, scenario analysis, modeling, clustering, decision trees,neural networks, etc.
• Experience with distributed data/computing tools: Map/Reduce, Hadoop, Hive, Spark, Gurobi, MySQL, etc.
• Experience visualizing/presenting data for stakeholders using: Periscope, Business Objects, D3, ggplot, etc.

• Able to create a UI and UX that would make the app simple to use and delight users.
• Firm grasp of the React Native, JavaScript, and TypeScript language and its nuances, including ES6+ syntax including DOM Manipulation and the JavaScript object model.
• Familiarity with code versioning tools (Such as Git, SVN, or Mercurial)
• Familiarity with RESTful APIs.
• Able to fix the occurring bugs and iteratively improve the app, include newer features and keep the app up to date with all the iOS updates/ libraries that will be released.

• Key Result Areas

1. End to end ownership in the consumer facing B2C tech team and deliver solutions to solve business problems.

1. Advanced Javascript, CSS, HTML 5, D/XHTML, XML, JSON, DOM Concepts

1. Must have worked on a SPA framework: ReactJS, Node JS, AngularJS or InfernoJS

1. Own the development methodology. Align with the executive team to improve the development process, prioritize projects and manage multiple work streams

1. Extensive Work with open-source technologies and built services architecture as this will prove to be an invaluable asset in building solutions.

1. Lead a team of Software Developers, Server Engineers and QA Engineers, establishing development practices and standards

1. Extensive skill on React JS, Node JS

1. Experience on various PHP frameworks like Cakephp, Laravel, CI etc would be plus

1. Work with scrum teams and product managers using agile methodologies to deliver high quality solutions on time
2. Jumping on a call with clients to understand the requirement and profile them the right solution, helping formulate an effective solution and turning it into a working application
3. Conducting website performance and unit tests
4. Heavy involvement in the requirements gathering, development and operational stages of new projects
5. Troubleshoot and debug related application defects with existing and new applications
6. Work collaboratively with the frontend team and other team members, train other members and get trained if required

SFCC B2C architecture, implementation and rollout experience,Hands-on in

backend code of SFCC

Experienced in conducting workshops with customer team

Strong knowledge on JS Controllers, Pipelines, Demandware Scripts, DW Forms

Framework, ISML templates, Service Framework, Job Framework

Experience with third party integrations for Payment, Tax, Address

Verification and OMS Integrations

Strong understanding of Business Manager and Configuring Jobs

Experience on working with Slots, Content Assets, Site and Catalog Setup,

Promotions and Setup of Feed files

Good Understanding of Build and Deployment Process

Good understanding of JQuery and AJAX

Experience with site performance optimization