Presales Consultant

Position Overview:

We are seeking a dedicated and experienced Customer Relationship Manager to join our team. The ideal candidate will have 2 to 5 years of hands-on experience in customer relationship management and will be responsible for building and maintaining strong, long-lasting relationships with our clients. As a Customer Relationship Manager, you will play a pivotal role in ensuring exceptional customer experiences and driving customer satisfaction. If you have a passion for customer-centricity and the skills to back it up, we'd like to hear from you.

Responsibilities:

● Develop and implement an end-to-end CRM campaign/journey to drive user acquisition and engagement.

● Proactively communicate with customers to gather feedback, address inquiries, and improvise the strategy.

● Monitor and analyse customer behaviour and feedback to identify opportunities for improvement.

● Track and report on key performance metrics related to CRM campaigns and journeys

Ideal Candidate:

● 2-5 years of experience in handling CRM tools

● Strong understanding of CRM software like Hubspot, Clevertap, Gupshup etc

We are seeking a highly motivated Market Research Analyst to join our team. The ideal

candidate will be responsible for collecting, analysing, and interpreting market data to provide

insights and recommendations that will drive strategic decision-making within the company.

Key Responsibilities:

1. Carrier Relationship Management: Build and nurture relationships with SMS carriers,

2. To find local domestic large aggregators

3. To check where the diaspora of those countries travel/work/live outside the country, D2I

traffic of the country

4. Top verticals in the country who push SMS and nature of SMS

5. Understand business objectives and design surveys to discover prospective customers’

preferences

6. Compile and analyse statistical data using modern and traditional methods to collect it

7. Perform valid and reliable market research

8. Interpret data, formulate reports and make recommendations

9. Conduct in-depth market research to identify opportunities and threats in the telecom

industry.

10. Collaborate with cross-functional teams to develop marketing strategies, product

launches, and business plans.

11. Remain fully informed on market trends, other parties research and implement best

practices

Qualifications:

 Excellent negotiation, communication, and interpersonal skills to build and maintain

relationships with carriers.

 Proven experience in market research and data analysis.

 Any Graduate

Ideal for candidates who would like to be part of the learning process across growing technologies and embark journey on a tech architect path. Very deep into technologies and eager to learn and adapt with technology advancement.

Essential Responsibilities :

- Study, Design, and prototyping of new technology implementation

- Work in Collaboration with teams

- Work on new technologies and solutions independently.

- Should be able to think out of the box and contribute towards project success

Must Have :

- Build pixel-perfect, smooth UIs across both Android and iOS mobile platforms.

- Leverage native APIs for deep integrations with both platforms.

- Diagnose and fix bugs and performance bottlenecks for performance that feels native

- 3rd party Native SDK integrations

- Maintain versioning on the application and releases

Good to have:

- Knowledge of DevOps

Roles & Responsibilities:

1. Develop cutting edge user experience for healthcare the platform
2. Design, build, test, deploy, maintain, and enhance iOS apps
3. Contribute towards the product roadmap
4. Work on an interesting range of problems like instant messaging in poor networks, smart diagnosis- personalization for doctors in each specialty, optimal matching problems
5. Help bring healthcare processes on mobile- prescriptions, auto-diagnosis
6. Work with network and battery optimisations, messaging, APIs, external libs, SDKs, Analytics, Offline apps, UI, visualisations and animations
7. Lead a team of developers and work in tandem with Product and Design teams

Skills & Qualifications:

1. Be proficient with Objective-C or Swift , and Cocoa Touch.
2. Experience with iOS frameworks such as Core Data, Core Animation, as well as offline storage, threading, and performance tuning
3. Must be familiar with RESTful APIs to connect iOS applications to back-end services
4. Experience with performance and memory tuning with tools 
5. Experience with cloud messaging APIs and usage of push notifications.
6. Knowledge of code versioning tools 
7. Built and managed apps with over 1 million users

The Full-Stack Engineer role involves working across prosuct development stack, including various backend systems, frontend systems as well as quick prototyping of proof-of-concept features and projects.

Responsibilities:

• Architecting Figuring out all levels of designing and structuring systems, deciding on optimal levels of abstraction and future-proofing, patterns of orchestration of components and finally planning its execution.
• Implementation Should be able to structure and write code like prose for others to read, design and adhere to common principles and patterns that make everyone better at their jobs. Should have the ability to contribute according to timelines and type of projects - from working POCs to stable production code and the ability to work with a large breadth of knowledge.
• Orchestration and integration Interact with the larger engineering team for integrating your work into the ecosystem, help others in building over the base that you provide, help in orchestrating your work into CI/CD, testing, QA and automation pipelines.
• Mentorship We all love to learn and grow as engineers and human beings and we believe in synchronous growth as a team fueled by each and every individual's personal abilities, specializations, and interests.
• To enable this you'll be required to mentor others by sharing your expertise in various forms and be subject to be mentored by others and thus maintain a continuous learning culture.
• Ownership End-to-end ownership of services and specialised components required for various projects - starting from prototypal stage to production-hardened. These may include anything from document parsing to solving problems using deep learning.
• Documentation Create advanced technical content including articles, samples, whitepapers, and training.

• Would be responsible for end to end loan processing, from initial receipt of loan application to credit approval stage within TAT parameters.

• Reviewing the loan application.
• Reviewing the credit application
• Credit underwriting 
• KYC verfication.

 Responsibilities for Content Writer

• Research and analyze top SEO content topics 
• QC content to ensure it is free of grammatical or factual errors and follows all brand editorial guidelines for consistency.
• Research and write long-form content on various relevant topics
• Publish content on various platforms and analyze traffic performance
• Research and evaluate competitor marketing with a focus on content
• Write attractive Blogs, Articles and Comments.
• Plan and execute various SEO tasks