Content Writer

Job Title: Sales & Customer Support Executive (Voice Process)

Company Brand Name: BikeFixup

Location: Faridabad

Work Mode: Work from Office

Working Days: 6 Days a Week (Rotational Off)*

Key Responsibilities:

Sales Responsibilities:

Achieve monthly sales targets for memberships.

Conduct outbound and inbound calls to pitch plans and convert inquiries into sales.

Provide detailed product knowledge and promote BikeFixup’s services effectively.

Maintain and update lead databases, ensuring timely follow-ups.

Prepare daily/weekly sales reports and analyze customer feedback.

Collaborate with the operations team for seamless service delivery.

Customer Service & Support Responsibilities:

Handle customer inquiries and resolve issues promptly with a professional attitude.

Ensure customer satisfaction by providing clear, accurate, and empathetic communication.

Assist customers in booking services and guide them through the process.

Address complaints or concerns and escalate unresolved issues to the appropriate team.

Follow up with customers post-service to ensure a high level of satisfaction and identify areas for improvement.

Qualifications & Skills:

Education: Minimum graduates preferred.

Experience: Minimum 1 year in sales or customer service roles with excellent communication skills.

Skills:

Strong communication skills in Hindi & English.

Persuasive abilities and a target-driven mindset.

Empathy and problem-solving skills for customer support.

Basic computer knowledge for lead tracking and reporting.

Benefits:

Fixed salary + performance-based incentives.

Training and growth opportunities in a premium two-wheeler service brand.

Opportunity to build a rewarding career in a fast-growing industry.

Location: Bhavnagar [On-site]

Job Type: Full-time

Responsibilities:

• Develop, test, and maintain web applications using Laravel framework.
• Build and integrate RESTful APIs.
• Ensure high performance and responsiveness of applications.
• Troubleshoot issues and debug code.

Requirements:

• 6+ Months of experience in PHP Laravel development.
• Strong knowledge of PHP, Laravel, MySQL, MVC architecture, and OOP.
• Familiarity with HTML, CSS, JavaScript.
• Experience with Git or other version control systems.

Education:

• Bachelor’s degree in Computer Science, Information Technology, or related field.



What We Offer:

• Competitive salary
• Growth opportunities
• Friendly and collaborative team environment

Sizzle is an exciting new startup that’s changing the world of gaming.  At Sizzle, we’re building AI to automate gaming highlights, directly from Twitch and YouTube streams. We’re looking for a superstar engineer that is well versed with computer vision and AI technologies around image and video analysis.  

You will be responsible for:

• Developing computer vision algorithms to detect key moments within popular online games
• Leveraging baseline technologies such as TensorFlow, OpenCV, and others -- and building models on top of them
• Building neural network (CNN) architectures for image and video analysis, as it pertains to popular games
• Specifying exact requirements for training data sets, and working with analysts to create the data sets
• Training final models, including techniques such as transfer learning, data augmentation, etc. to optimize models for use in a production environment
• Working with back-end engineers to get all of the detection algorithms into production, to automate the highlight creation

You should have the following qualities:

• Solid understanding of computer vision and AI frameworks and algorithms, especially pertaining to image and video analysis
• Experience using Python, TensorFlow, OpenCV and other computer vision tools
• Understand common computer vision object detection models in use today e.g. Inception, R-CNN, Yolo, MobileNet SSD, etc.
• Demonstrated understanding of various algorithms for image and video analysis, such as CNNs, LSTM for motion and inter-frame analysis, and others
• Familiarity with AWS environments
• Excited about working in a fast-changing startup environment
• Willingness to learn rapidly on the job, try different things, and deliver results
• Ideally a gamer or someone interested in watching gaming content online

Skills:

Machine Learning, Computer Vision, Image Processing, Neural Networks, TensorFlow, OpenCV, AWS, Python

Seniority: We are open to junior or senior engineers. We're more interested in the proper skillsets.

Salary: Will be commensurate with experience. 

Who Should Apply:

If you have the right experience, regardless of your seniority, please apply. However, if you don't have AI or computer vision experience, please do not apply.

LambdaTest is a cloud-based testing platform aimed at bringing the whole testing ecosystem to cloud. LambdaTest provides access to a powerful cloud network of 2000+ real browsers and operating system that helps testers in cross-browser and cross platform compatibility testing. The product roadmap is evolving and there are many more functionalities and features which will be added to the product. The company is angel funded by the leading investors and entrepreneurs of the industry. We are growing at a fantastic rate. This is an incredible opportunity for someone talented and ambitious to make a huge impact.

You will join a dynamic and fast-paced environment and work with cross-functional teams to design, build and roll out a product that delivers the company’s vision and strategy.

Requirement -

• Collect and analyze feedback from customers, stakeholders and other teams to shape requirements, features and end products 
• Implement new features to solve critical problems that our customers face in their development and testing cycle. 
• Define, track and improve feature success metric. 
• Work closely with our engineering and design teams to simplify testing for our customers Collaborate with the Sales, Marketing and GTM team and execute successful product launches

Experience –

• 3 – 5 years of overall experience in Product Management or Engineering Passionate or hands-on about programming, software testing and DevOps Able to understand and write code. 
• Have prior experience building or using developer products Strong hold on basic tech concepts. Willingness to learn advanced concepts. 
• Experience in web, app development or automation testing is a plus (Optional)

• A field sales executive travel to locations to advocate supply of products to the customers they have targeted and the ones who they are already dealing with.
• It also involves operating outside their offices pitching potential clients and to maximise the company's sales of their products and services.
• These tasks are often performed over cold calling or knocking all doors or even scheduling all meetings with the customers at the offices.
   

Responsibilities

• Primarily your focus should be on the sale of products and services to probable customers within a specific region.
• It is completely different from being a general sales executive because this particular job role demands you to travel either to find new clients or customers or to maintain relationships with the customers whom you are already working with.
• Must contact all the clients and potential customers to discuss their products would meet their requirements.
• Arrange meetings with the clients or visit their offices or homes to persuade them to buy a product or subscribe to any service which your company is offering.
• Focus should be to increase the sales of the company
• Should provide a concise description of the products and services to the customers and also drawing attention to the benefits of the available services.
• Carry out price negotiations with the customers on behalf of the organization to reach a favorable agreement for both.
• Must also carry out a survey to figure out the current trends in the industry such as prices of the products and the demand for it etc.
• Must totally focus on increasing the business by making various sales targets and estimating sales targets.
• They need to generate business leads for the company which they are working for and also prepare and maintain statistical data and provide reports whenever necessary.

Key responsibilities

Write simple, understandable, testable, and efficient code with focus on solid technical stability and performance.

Drive technical improvement by applying software craftsmanship in everyday work as well as by identifying and executing larger refactoring/improvement initiatives.

Contribute in implementation of complex features and design work within the team.

Being part of cross team technical initiatives

Participate in and contribute to the team's Agile practices.

Take responsibility in maintaining high engineering standards, commitment to the product and respect and attitude towards others.

Skills:

Hands-on experience with modern Ruby on Rails practices and development. (1-2 years)

Experience with writing clean, maintainable and scalable code

Good awareness of the Ruby on Rails ecosystems and being in touch with the latest developments in this area

Experience in developing backend APIs/services, micro-service architecture.

Have a clear understanding of database technologies

Awareness/experience with testing methodologies like RSpec

A high-performance mindset to deliver good quality code and also an understanding of the product

Openness with working in a culture of inclusiveness and individual responsibility and experience with Agile methodologies.

Good communication skills – good knowledge of English, both written and oral

Good to have:

Working knowledge of react or other JS based frameworks.

Hands on experience with python, nodeJS, mongo db