Export Manager

Focusing on the ever-growing demand in the food industry, our client acts as a neighbourhood artisan bakery at a national scale. The main concept here is to provide freshly baked, high-on-quality, authentic European bakery products and breads. Their products include sourdough loaves, artisan breads, croissants & rolls, freshly baked cookies, cakes, premixes etc.

Headquartered in Mumbai, our client was co-founded in 2013 by a husband and wife duo, one of whom is an IIM-Ahmedabad graduate and the other is an internationally trained baker.

Starting with 4 bakers in 2013 and growing over time, today, our client prepares more than 10,000 loaves of bread a day and their creations are shared with all of India.

As a Export Manager, you will be responsible for managing the export process in markets including the Middle East, Far East, Asia and also all the activities related to the same.

What you will do:

• Identifying & developing new business opportunities from different countries
• Managing and growing business in select overseas markets by effective brand marketing
• Identifying and appointing local distributors, logistics partners, import-export agents as and where applicable
• Finalization of terms and contracts with these partners
• Driving the local distributor sales force and thus contributing towards driving the business in the overseas market
• Tie-ups and finalization of terms with end-sellers such as supermarkets, hypermarkets, e-commerce players etc.
• Launch of products with presence on retail shelves with required brand support, marketing etc.
• Monitoring of the shipments to ensure the compliance of regulations
• Developing and maintaining healthy long-term professional relationships with customers/clients
• Coordinating with internal teams such as production and logistics teams and ensuring timely export shipments
• Managing the documents, reports and files handled in the entire export process
• Handling all the operational activities related to the export process
• Monitoring all sales transactions and reviewing all customer responses and resolving all customer issues in a timely manner
• Ensuring compliance of related rules, laws & regulations while handling all the activities in the export process
• Updating and managing a database of sales figures and such related details and reporting the same to the management in regular intervals