customer care executive

Role Overview

As a Growth Marketer at CodeRound, you will be responsible for driving customer acquisition and demand generation through a combination of creative campaigns, data-driven experimentation, and growth strategies.

You will work closely with the founders, sales team, and product team to identify growth opportunities and execute initiatives that directly impact revenue.

This is a high-impact role for someone who enjoys testing ideas quickly, analyzing results, and scaling what works.

Key Responsibilities

• Plan and execute growth marketing campaigns to generate leads and increase brand visibility.
• Experiment with new acquisition channels such as LinkedIn, email outreach, partnerships, and content marketing.
• Manage and optimize paid and organic growth channels to improve conversion rates.
• Create and test landing pages, messaging, and positioning to improve funnel performance.
• Analyze marketing data and campaign performance to identify growth opportunities.
• Collaborate with the sales team to improve lead quality and conversion rates.
• Support content and distribution strategies across LinkedIn, newsletters, and other relevant channels.
• Run rapid experiments to find scalable growth strategies.

What We’re Looking For

• 0–3 years of experience in growth marketing, demand generation, or digital marketing.
• Strong analytical mindset and comfort working with data.
• Good understanding of B2B SaaS marketing funnels and lead generation.
• Excellent communication and storytelling skills.
• Comfortable experimenting with new tools and marketing strategies.
• Ability to move fast, test ideas, and iterate quickly.

Bonus:

Experience marketing B2B SaaS or AI products.

Familiarity with tools like CRM platforms, analytics tools, or marketing automation tools.

Experience running LinkedIn campaigns, cold email campaigns, or outbound growth strategies.

Why Join Us?

• Be part of a fast-growing AI startup transforming the hiring process.
• Work directly with the founders and a high-performance team.
• Opportunity to experiment, build, and scale growth initiatives from scratch.
• Competitive salary with strong growth opportunities.
• Exposure to global customers and startup ecosystems.

If you’re excited about growth, experimentation, and building demand for a fast-growing AI product, we’d love to hear from you.

Apply now and help us scale the future of AI-driven hiring.

Job Title: Enterprise Field Sales Executive – IT sales / Hardware sales

Location: Chennai

Experience:4 to 5 years

Job Type: Full-time | Field Sales | On-site client visits

Job Description:

We are looking for a dynamic and experienced Enterprise Field Sales Executive with a proven track record in IT infrastructure or hardware sales. The ideal candidate should have experience managing field sales activities, building client relationships through on-site visits, and selling to mid-to-large enterprise customers.

Key Responsibilities:

• Drive new business opportunities through in-person meetings, cold visits, and field-based lead generation.
• Sell IT hardware solutions, such as servers, storage, networking equipment, and enterprise infrastructure products.
• Visit client locations regularly to understand requirements, pitch solutions, and close deals.
• Build and manage a strong pipeline of enterprise prospects in your assigned territory or region.
• Develop proposals, negotiate pricing, and manage the entire sales cycle.
• Collaborate with internal pre-sales and technical teams for solution design and demos.
• Achieve monthly/quarterly/annual revenue and growth targets.

Key Requirements:

• 4–5 years of experience in B2B field sales in the IT, hardware, or enterprise tech space.
• Strong experience in direct sales, territory management, and face-to-face client interactions.
• Proven ability to sell to decision-makers like CIOs, IT Managers, and Procurement Heads.
• Strong technical understanding of enterprise IT hardware/infrastructure.
• Excellent communication, negotiation, and interpersonal skills.
• Self-motivated and comfortable with regular travel and field visits.
• Proficient in CRM tools (Salesforce, Zoho, etc.).
• Bachelor's degree in Business, IT, or related fields.

• Generating leads for SMS and Email marketing.
• Increase sales & revenue. Achieve goals and targets.
• Preparing Sales and Marketing Strategy.
• Report on a daily/weekly basis.
• Coordination and communication with internal and external customers for enquiry generation & enquiry handling.
• Excellent communication skills and efficiency in MS-Excel, MS-Word & MS- PowerPoint.
• Strong in Client interaction.
• Enter and update customer information in the database.
• Answer questions about products or the company.
• Keep records of calls and sales and note useful information.

JD -

Given our business model, where our customers pay us over time, Customer experience is absolutely vital to our long-term profitability. We will not be successful unless our customers are receiving massive value from our service. As such, we need a leader to own driving success for our customers. This role includes responsibilities for Customer experience, retention and Customer Success (e.g., onboarding, support, services, adoption, advocacy, retention, etc.)

• Drive Customer Experience Outcomes
• Define and Optimize Customer Lifecycle
• Manage Customer Experience Activities
• Measure the Effectiveness of Customer Experience processes
• Build a World-class Team
• Inspire Customer Success Across Company

Requirements -

• 1-4 years experience in leading customer-facing organizations
• Ability to manage influence through persuasion, negotiation, and consensus building
• Ideally combined background in E-commerce or Saas industries
• Strong empathy for customers AND passion for revenue and growth
• Deep understanding of value drivers in recurring revenue business models
• Analytical and process-oriented mindset
• Demonstrated desire for continuous learning and improvement
• Enthusiastic and creative personality with the ability to inspire others
• Excellent communication and presentation skills

• Thorough understanding of React.js, React DOM and its core principles
• Experience in State Management Frameworks like Redux.
• Experience in developing cross-browser/platform compatible solutions for web.
• Experience of backend integrating with RESTful services.
• DOM manipulation and the JavaScript object model.
• In-depth knowledge of newer specifications of TypeScript, ES6,HTML 5,CSS 3.
• Must be familiar libraries like Material UI, Formik.
• Experience in Micro Front End architecture with Webpack Module Module Federation to combine multiple domain driven web apps on the same page without refreshing the page.
• Experience in different approaches on orchestration of Micro-apps of Client Side composition.
• Experience with package manager like npm,yearn.
• Experience with tools/packages like Visual Studio Code,ES Lint,SonarQube,Keycloak.
• Good understanding on Unit testing framework - Jest/ enzyme.

Location: Remote Working

** Preference will be given to immediate joinee