customer care executive

• Strong Senior Angular Developer Profiles.
• Mandatory (Experience 1) – Must have 6–8 years of experience in frontend development, with at least 4+ years in Angular 8+.
• Mandatory (Experience 2) – Must have strong proficiency in JavaScript, TypeScript, HTML5, and CSS3.
• Mandatory (Experience 3) – Must have strong test-driven development experience and proficiency in unit testing frameworks such as Jasmine, Karma, NUnit, Selenium.
• Mandatory (Experience 4) – Must have strong experience in database technologies (MySQL / SQL Server / Oracle)

Preferred

• Preferred (Experience 1) – Must have 2+ experience with Web APIs, Entity Framework, and Linq Queries.
• Preferred (Experience 2) – Experience in .NET Core framework, OOP, and C# APIs.
• Preferred (Company) - Product Companies
• Preferred (Education) – B.Tech./M.Tech in Computer Science (or related field).

Minimum 5 years of experience in Angular web development (versions 11 through 17).

Minimum 5 years of hands-on Java programming experience.

At least 3 years of experience with Spring Framework, Spring Boot, and Spring JPA.

In-depth knowledge of Spring Framework 5+ and Spring Boot 3.

Strong SQL skills and experience with Oracle stored procedures.

Excellent object-oriented programming and JavaScript skills.

Experience delivering rich, interactive JavaScript functionalities in web applications.

Familiarity with BMC Control-M or equivalent scheduler tools (preferred).

Good understanding of security considerations in coding, especially related to authentication and authorization.

Experience with automated build and release tools such as TeamCity, Veracode, and SDA (preferred).

Prior experience in investment banking or financial services technology is a plus.

Ability to work effectively in a team, manage multiple priorities, and respond to evolving project needs.

Job Title: Java Lead – Software Engineering

Location: Mohali | Panchkula | Gurugram (Onsite)

Experience: 7+ Years

About the Role:

We are seeking a highly skilled and passionate Java Lead who will be responsible for designing, developing, and leading the implementation of scalable and maintainable product features. As a Lead, you will play a key role in guiding a team, ensuring coding best practices, and resolving complex technical challenges. This is a great opportunity for someone who thrives in a fast-paced environment, is passionate about solving technical problems, and is excited about leading product development end-to-end.

Key Responsibilities:

· Lead a team of developers in designing and building micro-services using Java.

· Decompose feature requests into sizable and estimable pieces of work.

· Deliver scalable, maintainable, and high-quality code within defined timelines.

· Conduct code reviews to ensure adherence to coding standards and best practices.

· Collaborate with cross-functional teams to solve complex technical challenges.

· Act as a subject matter expert for specific product components.

· Debug and resolve critical production issues with detailed root cause analysis.

· Drive adoption of Agile practices, ensuring proper planning, estimation, and delivery.

Required Qualifications:

· Bachelor’s degree in Computer Science or a related field.

· 7+ years of strong experience in Java development.

· 3+ years of hands-on experience in developing and delivering productized software applications.

· Experience in leading teams and mentoring developers.

· Proven ability to design and deliver scalable and maintainable applications.

· Strong problem-solving and analytical skills with a self-driven mindset.

· Excellent written and verbal communication skills.

Preferred Skills:

· Hands-on experience with Java micro-services.

· Familiarity with CI/CD pipelines.

· Strong understanding of Agile methodologies.

· Cloud and containerization exposure with AWS and Docker.

Technology Stack:

· Java

· Micro-services

· SQL

· AWS

· Docker

1. Actively seeking out new sales opportunities through cold calling, networking and social media.

2. Calling 65-70 leads everyday

3. Setting up meetings with potential clients (parents)

4. Generating Trial Classes - Pitch Parents to take PlanetSpark trial Classes

5. Negotiate/close deals and handle complaints or objections

6. Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis (3L revenue per month)

7. “Go the extra mile” to drive sales 

Role and Responsibilities

•  Working with front-end developers and providing server-side algorithms of user-facing web application elements.
• Coding and creating functional web applications, optimizing code for increasing response time and efficiency.
• Analyzing the goals and requirements, efficiently handling bugs and errors, and finding effective solutions for the same.
•  Interacting with the database for storing data and ensuring that every user has access to what they search.
•  Accomplishing the projects and goals within deadline.
• Managing APIs that are executed across the devices.
•  Involving in defining the architecture of the system.

Required skills

• In-depth knowledge of PHP and related frameworks like Laravel, Codeigniter, Yii. Competent in Ruby, Python, nodeJs, and Java will be an added advantage.
• Good Communication, Analytical, Logical, and Leadership skills.
• Knowledge of front-end technologies, such as Angular, React, HTML, CSS, and JavaScript will be preferred.
• Capable of managing a hosting environment along with database administration such as MySQL, Oracle.
• Excellent knowledge of APIs (REST, SOAP) and Web services.
• Ability to scale applications to handle the load changes.
• Knowledge of accessibility and security compliance.
• Good to have experience in version control, such as GIT.

• Key Result Areas

1. End to end ownership in the consumer facing B2C tech team and deliver solutions to solve business problems.

1. Advanced Javascript, CSS, HTML 5, D/XHTML, XML, JSON, DOM Concepts

1. Must have worked on a SPA framework: ReactJS, Node JS, AngularJS or InfernoJS

1. Own the development methodology. Align with the executive team to improve the development process, prioritize projects and manage multiple work streams

1. Extensive Work with open-source technologies and built services architecture as this will prove to be an invaluable asset in building solutions.

1. Lead a team of Software Developers, Server Engineers and QA Engineers, establishing development practices and standards

1. Extensive skill on React JS, Node JS

1. Experience on various PHP frameworks like Cakephp, Laravel, CI etc would be plus

1. Work with scrum teams and product managers using agile methodologies to deliver high quality solutions on time
2. Jumping on a call with clients to understand the requirement and profile them the right solution, helping formulate an effective solution and turning it into a working application
3. Conducting website performance and unit tests
4. Heavy involvement in the requirements gathering, development and operational stages of new projects
5. Troubleshoot and debug related application defects with existing and new applications
6. Work collaboratively with the frontend team and other team members, train other members and get trained if required

• Provide thought leadership on how best to meet business requirements using the CDM platform 
• Help determine the architectural direction of the CDM platform and related infrastructure 
• Collaborate with business analysts and product owners to interpret and synthesize requirements  
• Work with other team members to determine the best technical solution to meet requirements. 
• Keep current on industry best practices and help to incorporate relevant updates into solutions. 
• Analyze and Identify existing architecture and come up with suggestions and implement changes to bring solutions to a more stable state.
• Act as a single point of contact to the team (including dev/QA/support) in guiding to adopt best practices across technology development.

Basic Qualifications: 

• Bachelor’s degree in computer science, information technology, or related field 
• Strong problem-solving, analytical, and critical thinking skills 
• 10+ years working in an IT environment (Preferably on Digital or DWH/ETL applications)
• 5+ years Java/.net (or similar) application design and development experience 
• 4+ years Tibco EBX5 architect/design/development experience
• 5+ years database design/development experience in MS SQL Server or similar DBs with query tuning and optimization
• Proficiency in SQL, XML, JSON 
• Min 5 years working experience an agile development team 
• Min 3 to 5 years of exp with Azure Cloud including services like VMs, Security, Storage, App Services, Service Bus, Active Directory, Azure SQL

Preferred Qualifications: 

• Experience in ETL, DW/BI, modeling, and manipulating data using Microsoft Access, SQL, Tableau, or similar tools 
• Knowledge of MDM (Master data management) foundational concepts 
• Excellent verbal and written communication skills that allow effective communication with all levels of the organization 
• Experience working in a heterogeneous technology environment 
• Ability to participate in high-level architecture design as well as hands-on development 
• Experience developing applications in the Salesforce platform 
• Exposure to web applications and web portals is added advantage

• Developing content for blogs, articles, app descriptions, social media, and the company website.
• Write in “American English” as the audience is a US consumer audience
• Identifying customers’ needs and recommending new content to address gaps in the current content.
• Build and manage our social media profiles and presence across channels you deem relevant
• Curate and create interesting, relevant, and trending content people look forward to every day
• Monitor and engage in relevant social discussions about our company, competitors, and/or industry, both from existing leads and customers as well as from brand new audiences.
• Ideate and execute world-class social promotions and campaigns and track their success
• Work alongside other marketers to create content that educates and entertains our audience and supports marketing goals.
• Drive consistent, relevant traffic and leads from our social network presence.