customer care executive

Job Overview

As a Profile Data Setup Analyst, you will play a key role in configuring, analysing, and managing product

data for our customers. You will work closely with internal teams and clients to ensure accurate,

optimized, and timely data setup in Windowmaker software. This role is perfect for someone who

enjoys problem-solving, working with data, and continuously learning.

Key Responsibilities

• Understand customer product configurations and translate them into structured data using

Windowmaker Software.

• Set up and modify profile data including reinforcements, glazing, and accessories, aligned with customer-specific rules and industry practices.

• Analyse data, identify inconsistencies, and ensure high-quality output that supports accurate quoting and manufacturing.

• Collaborate with cross-functional teams (Sales, Software Development, Support) to deliver complete and tested data setups on time.

• Provide training, guidance, and documentation to internal teams and customers as needed.

• Continuously look for process improvements and contribute to knowledge-sharing across the team.

• Support escalated customer cases related to data accuracy or configuration issues.

• Ensure timely delivery of all assigned tasks while maintaining high standards of quality and attention to detail.

Required Qualifications

• 3–5 years of experience in a data-centric role.

• Bachelor’s degree in engineering e.g Computer Science, or a related technical field.

• Experience with product data structures and product lifecycle.

• Strong analytical skills with a keen eye for data accuracy and patterns.

• Ability to break down complex product information into structured data elements.

• Eagerness to learn industry domain knowledge and software capabilities.

• Hands-on experience with Excel, SQL, or other data tools.

• Ability to manage priorities and meet deadlines in a fast-paced environment.

• Excellent written and verbal communication skills.

• A collaborative, growth-oriented mindset.

Nice to Have

• Prior exposure to ERP/CPQ/Manufacturing systems is a plus.

• Knowledge of the window and door (fenestration) industry is an added advantage.

Why Join Us

• Be part of a global product company with a solid industry reputation.

• Work on impactful projects that directly influence customer success.

• Collaborate with a talented, friendly, and supportive team.

• Learn, grow, and make a difference in the digital transformation of the fenestration industry.

We are seeking a skilled and experienced Performance Test Engineer to join our QA team. The ideal candidate will have 3–6 years of hands-on experience in performance testing of web and backend applications. This role requires expertise in tools like JMeter, LoadRunner, or Gatling, along with experience in analyzing performance metrics and identifying system bottlenecks. The candidate should have strong analytical thinking, a proactive approach to problem-solving, and the ability to collaborate effectively in a fast-paced development environment.

Key Responsibilities:

• Design, develop, and execute performance test plans and scripts for web and backend systems.
• Use tools like Apache JMeter, LoadRunner, or Gatling to simulate real-world load and stress conditions.
• Monitor and analyze server performance metrics (CPU, memory, database usage, response times) during test executions.
• Identify performance bottlenecks and work closely with developers and infrastructure teams to resolve them.
• Create comprehensive test reports and present results to stakeholders with clear insights and recommendations.
• Review business requirements, technical documentation, and user stories to derive performance testing needs.
• Automate performance test scenarios for continuous performance validation in CI/CD pipelines.
• Contribute to the improvement of testing strategies and performance testing best practices.

Must-Have Skills:

• 3–6 years of experience in performance testing and engineering.
• Hands-on experience with JMeter and/or LoadRunner for designing and running performance tests.
• Strong knowledge of HTTP protocols, thread modeling, and system tuning.
• Experience in analyzing test results, logs, and system monitoring tools (e.g., Grafana, Kibana, New Relic, or AppDynamics).
• Ability to simulate and validate load, stress, soak, and spike testing scenarios.
• Familiarity with scripting languages (e.g., Groovy, Java, Shell scripting).
• Strong problem-solving and root cause analysis skills.

Good-to-Have Skills:

• Experience integrating performance tests into CI/CD pipelines (Jenkins, GitHub Actions).
• Basic knowledge of Java, API testing, or tools like Postman.
• Experience with cloud-based performance testing (e.g., BlazeMeter, AWS CloudWatch).
• Familiarity with service virtualization tools and mock servers.

HIRING PROCESS:

Once you apply by sharing your CV and filling out the form, we would see if you are a good fit for the role.

If your CV is shortlisted, we would first have a general conversational round to know more about you which would then be followed by video discussion, technical interview round(s) and then an HR discussion.

• Experience in Developing QlikView / Qlik Sense BI visualizations and dashboards. QlikSense and NPrintiing experience is a must.
• Strong knowledge of building Qlik Sense dashboards applying business rules and data validations.
• In-depth understanding of Qlik Sense Server Architecture, building QVDs and QVFs, applying business rules and data validations.
• Familiarity with charts and graphs, creating complex visualizations for dynamic aggregation Good Knowledge of Incremental data loading concepts and data modeling.
• Additionally, Qlik developers have to troubleshoot issues and provide the necessary solution

Job description

Company Description

Honeycomb Creative Support is an integrated marketing communication agency, with

nearly 14 years of experience marketing in diverse sectors such as lifestyles, IT,

pharmaceuticals, healthcare, education, manufacturing, and automotive. The firm

provides creative design and marketing services to local and international clients

using creative vision, information analysis, strategic thinking, and execution to sell

ideas and unique products to the target audience. Honeycomb provides services such

as Web Design & Development, Graphic Design, Corporate and Product Video

Production, Digital Marketing, Branding, Fine-Art Printing and On-site Creative

Studio at Client Location.

Role Description

If you are looking for an exciting opportunity to work with an established marketing

communications agency, you have come to the right place. We are looking for a full-

time On-Site Back End developer Laravel | Exp: 2 to 3 Years | 3 - 5 LPA, based in

Greater Bengaluru Area. As a Back End Engineer at Honeycomb Creative Support,

you will be a part of our development team, responsible for building server

applications and APIs.

Qualifications

• PHP and PHP Frameworks

• Laravel and CodeIgniter must

• Good Knowledge in any MVC Frameworks.

• Basic knowledge of AWS

• MySQL

• Basic knowledge in Node.js

• Experience with building RESTful APIs and API development

• Knowledge of GIT-based source control

• Understanding of how to test and debug web applications

• Understanding of modern PHP development practices, design patterns, and SOLID principles

• Bachelor's or Master's degree in Computer Science or equivalent

• Good problem-solving skills and attention to detail.

This person MUST have: 

- BE Computer Science, MCA or equivalent 

- Extreme CSS skills 

- Experience with ReactJS or NextJS is a MUST 

- Strong communication skills 

- A strong passion for writing simple, clean and efficient code. 

- Sound knowledge of clean code, no unused code, optimized code and more. - Always starting with a document and then implementing in a systematic and organized manner 

- Past experience as a frontend developer building modern JavaScript-based web applications - Excellent verbal and written communication, teamwork, decision making and influencing skills. 

Experience: 

- Min 3 year experience 

- Not more than 15 year experience. 

- Startup experience is a must. 

Location 

- Remotely, anywhere in India

Timings: 

- 40 hours a week but with 4 hours a day overlapping with client timezone. Typically clients are in California PST Timezone. 

Position: 

- Full time/Direct 

- We have great benefits such as PF, medical insurance, 12 annual company holidays, 12 PTO leaves per year, annual increments, Diwali bonus, spot bonuses and other incentives etc. 

- We dont believe in locking in people with large notice periods. You will stay here because you love the company. We have only a 15 days notice period. 

• Good knowledge of STLC, SDLC
• Various manual testing concepts and techniques
• Compatibility testing on various environments
• MS Excel formulas
• Database queries
• Experience in testing agile projects
• Finance and accounting domain knowledge
• Effective Test planning and Test Effort Estimation Skills
• Suggest improvements to enhance the overall user experience of the software.
• Able to deliver bug-free software within the deadline with minimum supervision
• Quick learning capabilities. Young and Dynamic. Work closely with team members, support team

• Experience with building scalable applications using Flutter on android or IOS. (we are happy to meet you even if you do not know flutter but are willing to learn)
• Strong knowledge of Architectural pattern like Bloc, Provider etc in Flutter. Knowledge of writing Plugins in Flutter is a good to have skill
• Ability to think about scalability and reusability while developing flutter widgets.
• Experience in working with Dart.
• Knowledge of unit & integration testing, agile development process, jira & API integration will be extremely useful
• Strong UI building skills and the ability to handle updates in UI with high frequency data changes.
• Experience with version control systems (bitbucket, git etc.)
• Strong knowledge of algorithms and data structures
• Should have demonstrated experience working on application development projects and test-driven development. Experience in writing high quality code
• Strong state management knowledge
• Experience in Fintech domain will be another added advantage