
A Customer Care Executive is responsible for handling customer interactions through calls, emails, or chats, resolving queries, and ensuring customer satisfaction. The role requires good communication skills, problem-solving ability, and patience, as executives act as the direct link between the company and its customers.

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· Minimum 2-15 Years of Core Java Programming with Collections Framework, Concurrent Programming, Multi-threading (Good knowledge in Executor service, Forkjoin pool and other threading concepts)
· Good knowledge of the JVM with an understanding of performance and memory optimization.
· Extensive and expert programming experience in JAVA programming language (strong OO skills preferred).
· Excellent knowledge on collections like, Array List, Vector, LinkedList, Hashmap, HashTable, HashSet is mandate.
· Exercised exemplary development practices including design specification, coding standards, unit testing, and code-reviews.
· Expert level understanding of Object-Oriented Concepts and Data Structures
· Good experience in Database (Sybase, Oracle or SQL Server) like indexing (clustered, non-clustered), hashing, segmenting, data types like clob / blob, views (materialized), replication, constraints, functions, triggers, procedures etc.
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Rashmi
DUTIES / ACCOUNTABILITIES
Responsibilities include, but may not be restricted to:
- Analyze an organization and understand its processes and systems, to define the current state of the process (as is process map) and documenting relevant information needed to determine automation potential. The examples are as below :
- Process steps, number of applications involved, and process steps per application
- Process volumes, including any seasonal variations.
- FTE needed to execute the process
- Average handling time
- Process interdependencies
- Target SLA , Financial or regulatory points associated with the process.
- Process error rate, error volumes, and exception handling steps
- % of process steps including paper, voice, digital etc.
- Define the future state and/or business solution to automate the defined processes by designing the to-be process maps that includes some of the following information:
- Identifying & documenting clearly
- The steps in the process suited for automation
- The source systems, work queues, the flow of the steps, the decision points, the exception paths, and the business rules
- Outputs and exceptional handling scenarios
- Scenarios and test data
- Reduction in Average handling, and FTE takeout as a result of automation
- Recommendations to alter or reengineer process to improve automation potential
- Processes that are not suitable, or would not lend any return on investment
- Ensures the designs are documented within the defined project timelines, and with quality.
- Performs Quality Control via reviews of the design created by other business analysts.
- Responsible for receiving the sign-off on the design from the customer, and place the design under configuration control.
- Serves as the functional expert for the development and test teams.
- Resolve queries/issues from the development and test teams.
KEY SKILLS
- 6 - 10 years of experience in requirements gathering, requirement management, gap analysis and SDLC.
- Working experience as a process architect/business analyst
- Experienced in writing Use Cases and High Level Functional cum Technical analysis deliverables
- Experience in working with key business representatives, data owners, end users, application designers and data architects to model current & to be processes.
- Eye for detail and good documentation skills are needed
- Fluency in English, both written and verbal essential
- Strong ability to understand the steps of a process that lend itself to automation. Knowledge of key features of the automation product is needed.
- Advanced problem solving and analytical skills.
- Ability to multi task in a fast-paced environment.

About Our Client
Our client is a Currency Exchange in India. Built with user experience and security in mind, Our Client provides instant fiat to crypto conversions with zero fees, so that users can have access to a diverse suite of financial products and services that are backed by industry-leading security processes and insurance protection. Our Client aims to be the global gateway to cryptocurrencies. Its proprietary liquidity aggregation model provides its users with access to liquidity from leading global crypto exchanges. Our Client is recognized and awarded for its contribution to the Indian emerging tech space.
Why Our Client?
Cryptocurrency Traders are looking for a strong global platform that can help them trade faster, better and smarter. We are building a platform that can solve their needs. The opportunity is big, and the journey is tough. Now that’s a challenge that needs to be addressed. You do that. You are phenomenal in solving these complex challenges. You help our team do more.
As a Front End Developer - Angular, you do all of the above and more. You make a difference.
What will I do?
- Delivering a complete front end application
• Ensuring high performance on mobile and desktop
• Writing tested, idiomatic, and documented JavaScript, HTML, and CSS
• Coordinating the workflow between the graphic designer, the HTML coder, and yourself
• Cooperating with the back-end developer in the process of building the RESTful API
• Communicating with external web services
• Ensure high-quality graphic standards and brand consistency
• Stay up-to-date on emerging technologies
• Write functional requirement documents and guides
What skills should I have?
- Must have 2+ years of experience in frontend development with an internet startup.
- Deep knowledge of Angular practices and commonly used modules based on extensive work experience
- Proficiency with JavaScript and HTML5
- Extensive knowledge of CSS and JS methods for providing performance visual effects and keeping the frame rate above 30fps at all times
- Thorough understanding of the responsibilities of the platform, database, API, caching layer, proxies, and other web services used in the system
- Creating custom, general use modules and components which extend the elements and modules of core Angular
- Ability to understand business requirements and translate them into technical requirements

As a Blockchain Developer at Cere Network, you will be responsible for designing, implementing, and supporting a distributed blockchain-based network. Your primary responsibility will be analyzing requirements, designing blockchain technology around a certain business model, and the building and launching of a blockchain network.
Responsibilities :
- Research, design, develop, and test cutting edge technologies in blockchain and beyond (real-time event sourcing, automated orchestrations, distributed big data, ML/AI, etc)
- Brainstorm and help evaluate applications for new tools and technologies as they continually evolve
- Maintain and extend current client- and server-side applications responsible for integration and business logic
- Be involved in the global blockchain community- work on implementing and integrating the latest improvement proposals
- Develop strong written English communication skills by documenting everything, from design to implementation, to process and beyond.
Skills :
- 2-5 years experience
- Strong software development background
- Experience working with large distributed computing deployments with real users
- Experience working with open-source projects
- Proficiency in one of the following languages: C++, Java, JavaScript
- Strong knowledge of common algorithms and data structures
- Familiarity with cryptography concepts
- Experience with Substrate and Rust
- Familiarity with P2P networks and high throughput and robust services
- Strong knowledge of blockchains/consensus protocol
- Strong knowledge of concurrency and writing efficient and safe multithreaded code
- Nice to have knowledge of STL, C++11
We are looking for a Senior Data Engineer to join the Customer Innovation team, who will be responsible for acquiring, transforming, and integrating customer data onto our Data Activation Platform from customers’ clinical, claims, and other data sources. You will work closely with customers to build data and analytics solutions to support their business needs, and be the engine that powers the partnership that we build with them by delivering high-fidelity data assets.
In this role, you will work closely with our Product Managers, Data Scientists, and Software Engineers to build the solution architecture that will support customer objectives. You'll work with some of the brightest minds in the industry, work with one of the richest healthcare data sets in the world, use cutting-edge technology, and see your efforts affect products and people on a regular basis. The ideal candidate is someone that
- Has healthcare experience and is passionate about helping heal people,
- Loves working with data,
- Has an obsessive focus on data quality,
- Is comfortable with ambiguity and making decisions based on available data and reasonable assumptions,
- Has strong data interrogation and analysis skills,
- Defaults to written communication and delivers clean documentation, and,
- Enjoys working with customers and problem solving for them.
A day in the life at Innovaccer:
- Define the end-to-end solution architecture for projects by mapping customers’ business and technical requirements against the suite of Innovaccer products and Solutions.
- Measure and communicate impact to our customers.
- Enabling customers on how to activate data themselves using SQL, BI tools, or APIs to solve questions they have at speed.
What You Need:
- 4+ years of experience in a Data Engineering role, a Graduate degree in Computer Science, Statistics, Informatics, Information Systems, or another quantitative field.
- 4+ years of experience working with relational databases like Snowflake, Redshift, or Postgres.
- Intermediate to advanced level SQL programming skills.
- Data Analytics and Visualization (using tools like PowerBI)
- The ability to engage with both the business and technical teams of a client - to document and explain technical problems or concepts in a clear and concise way.
- Ability to work in a fast-paced and agile environment.
- Easily adapt and learn new things whether it’s a new library, framework, process, or visual design concept.
What we offer:
- Industry certifications: We want you to be a subject matter expert in what you do. So, whether it’s our product or our domain, we’ll help you dive in and get certified.
- Quarterly rewards and recognition programs: We foster learning and encourage people to take risks. We recognize and reward your hard work.
- Health benefits: We cover health insurance for you and your loved ones.
- Sabbatical policy: We encourage people to take time off and rejuvenate, learn new skills, and pursue their interests so they can generate new ideas with Innovaccer.
- Pet-friendly office and open floor plan: No boring cubicles.

What you’ll do
- Develop new-user facing features using React.Js and Redux, D3.Js
- Build robust, reusable, and easy to maintain components.
- Translate designs and mock-ups into high quality code.
- Work closely with the Support team and Product team to identify issues and bugs in the platform and fix it.
- Completely own the SDLC of your tickets. From dev to production.
- Talk to existing clients about platform bugs and ensure the bugs are fixed.
What we’re looking for
- Minimum 4 years’ experience with React.js and Redux
- You are a well-organised self-starter with excellent communication skills
- You have thorough and demonstrable understanding of React.js and it’s core principles
- You have experience with code versioning (GIT) and CI/CD (Jenkins, Circle, etc.) tools
- You have ability to translate business requirements into high quality, high performance code
- You are familiar with RESTful API’s
- You enjoy working independently with minimal supervision
- You have broad understanding and experience in Javascript based technologies
- You are comfortable working in fast paced environment
- You are familiar and up-to-date with common front-end dev tools (e.g. Babel, Webpack, NPM, Yarn, etc..)
- Sharp analytical and problem-solving skills.
- Strong sense of ownership.
- Demonstrable desire to learn and grow.
- Excellent written and oral communication skills.

The IdeaClan group of companies is involved with technological innovation, customer acquisition, performance marketing, and content creation. We are leaders in a variety of verticals and strive to deliver top-quality and passionate work across all our areas of focus.
Job Description
We are looking for a great JavaScript developer who is proficient with React.js. Your primary focus will be on developing user interface components and implementing them following well-known React.js workflows (such as Flux or Redux). You will ensure that these components and the overall application are robust and easy to maintain. You will coordinate with the rest of the team working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and quality product is important.
Responsibilities:
- Developing new user-facing features using React.js
- Building reusable components and front-end libraries for future use
- Translating designs and wireframes into high quality code
- Optimizing components for maximum performance across a vast array of web-capable devices and browsers
Skills
- Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
- Thorough understanding of React.js and its core principles
- Experience with popular React.js workflows (such as Flux or Redux)
- Familiarity with newer specifications of EcmaScript
- Experience with data structure libraries (e.g., Immutable.js)
- Knowledge of isomorphic React is a plus
- Familiarity with RESTful APIs
- Knowledge of modern authorization mechanisms, such as JSON Web Token
- Familiarity with modern front-end build pipelines and tools
- Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
- Ability to understand business requirements and translate them into technical requirements
- A knack for benchmarking and optimization
- Familiarity with code versioning tools such as Git
As a Sales & Marketing Manager, you will be driving one of the most important functions of the company – Sales. You will be converting potential customers to actual buyers and identify new applications, new segments and grow business.
What you will do:
Being esponsible for client acquisition by approaching end users, OEM's and large corporates
Playing an integral role in new business pitches and hold responsibility for the effective lead generation
Ensuring development and achievement of sales through direct sales channel.
Focusing on growing and generating new business
Being a Key Interface between the customer and all relevant divisions such as production planning.
Driving targets and collection by improving communication through emails, meetings, calls
Establishing relationship with clients and providing a high standard of customer service continually
Managing and controlling credit of customers through effective follow ups, meetings, field visits
Constantly supporting and handholding customers for all enquiries, payments, complaints, rejections, technical queries etc.
What you need to have:
Graduate (any stream) + MBA (preferred)
People from steel industry with 1-2 years of experience in client acquisition
Location – Mumbai
Experience in B2B Sales, managing sales through OEMs/ traders, Industrial sales, Engineering products etc. is a must
Candidate between the age of 27 to 32 years
Should be comfortable with travel within India
Strong interpersonal and relationship building skills.
Exhibit confidence and foresight in soliciting for new businesses
Ability to work out sales deals that will accomplish budgeted margins and correspond to the company’s sales policies.
Strong competence in working efficiently in a complex multi-faceted setting

Position Details:
Client Domain: Online Real estate platform
Job Title: MTS/ SMTS
Location: Gurugram/ Remote
Duration: Full Time
MTS/ SMTS (Sr/ Software Development Engineer- JavaScript, React, Redux, React Router, GraphQL HTML and CSS).
Would you like to be using your Software Development skills to help revolutionise India's leading online real estate platform? You could be working alongside a highly intelligent and passionate team within a fantastic working environment where you'll be able to enjoy perks including salaries, benefits, work-life balance, management, job security etc.
Successful software houses are seeking a MTS/ SMTS to work on their intelligent technology platform that possess vast experience and knowledge of real estate in India. You'll be part of, architecting and building parts of the microservices platform, whilst building features into the front end products utilising JavaScript, ReactJS, Redux, GraphQL, HTML and CSS.
About Us:
Specialties:- Real Estate Advisory, Loan Advisory, Data Labs: Advanced Real Estate Analytics, and PropGuide- Real Estate Simplified
Responsibilities:
- Architect, design, and implement efficient and reusable front-end systems that drive complex workflows for the Security infrastructure platforms with a strong sense of ownership
- Develop intuitive user interface mockups and wireframes
- Contribute to the analysis of functional requirements
- Contribute to the evolution of the UI platforms while adhering to Agile practices
- Assist in defining user interfaces and software architectures, collaborate with backend leads to establish workflows and APIs
- Developing new user-facing features using React.js
- Building reusable components and front-end libraries for future use
- Translating designs and wireframes into high quality code
- Optimizing components for maximum performance across a vast array of web-capable devices and browsers
Skills:
- Strong hand-on experience on Core and Object-Oriented JavaScript.
- Hand-On experience with React.js workflows (such as Redux, Flux etc).
- Thorough understanding of React.js and its core principles
- Experience with GraphQL is required
- Previous experience building scalable, distributed web applications
- Proven and demonstrable track record of being an elite performer in your current and past roles
- Elite UI programming skills including JavaScript, React, Redux, HTML, CSS, and cross-browser development
- Excellent understanding of accessibility, usability and visual design principles
- Strong experience in XML, DOM, JSON, AJAX, and other W3C standards
- M.Sc/M.Eng in Computer Science/Engineering or B.A/B.Sc. in same disciplines with the equivalent years of experience
Industry preference:
Preferably candidates from Internet/ e-commerce/ Product-based organization/ Service-based Organization
Job Responsibilities:
- Experienced in successfully delivering projects with an effort of at least 300 MM - 400 MM
- Delivering projects in Capital Market domain – either in implementation projects or in BAU support projects
- Strong grasp on project management methodologies: planning, work break down, estimation & tracking
- Knowledge on estimation techniques, risk management
- Development background on JEE based application
Desired Traits:
- Very good communication & presentation skill
- Managing different types of stakeholders
- Good leadership skill including conflict resolution and expectation management of project team
Certification: PMP

