cognos solution engineering

What you'll do

Greetings from Trigent Software!!

Hiring for Customer Support Executive -International Process

**Only candidates who have excellent communication can apply**

Role: Customer Support Representative

Process: Voice

Mode of Work: Work from Office

Location: Bangalore

Working Days: 5 days

Shift: US Shift

Qualification: Graduates (Fresher) & Grads and Undergrads (Exp)

Salary: 0 months to 7 months - 3 LPA

8 months to 5 years - 4.8 LPA

Responsibility:

Identify and conduct communications activities to improve agent effectiveness and increase customer satisfaction.

Create focused communications to reinforce existing processes or introduce new ones.

Help manage the tools used for agent communications.

Good verbal and written communication Minimum 0 - 4 yrs voice customer service experience (not just any customer service), having been part of escalation desk in the past would be an added benefit Work from client location in bengalore on the basis of US shift.

Rounds of Interview: VERSANT > CD > OPS

Preferred Candidates Profiles:

* Candidate should be comfortable working in US Shift

* Candidate should be comfortable working in a Contractual role

Perks and Benefits:

* 2 way cab facility

Regards,

Trigent Software

Key Responsibilities:

● Develop and maintain web applications using Django and Flask frameworks.

● Design and implement RESTful APIs using Django Rest Framework (DRF).

● Deploy, manage, and optimize applications on AWS services, including EC2, S3, RDS, Lambda, and CloudFormation.

● Build and integrate APIs for AI/ML models into existing systems.

● Create scalable machine learning models using frameworks like PyTorch, TensorFlow, and scikit-learn.

● Implement transformer architectures (e.g., BERT, GPT) for NLP and other advanced AI use cases.

● Optimize machine learning models through advanced techniques such as hyperparameter tuning, pruning, and quantization.

● Deploy and manage machine learning models in production environments using tools like TensorFlow Serving, TorchServe, and AWS SageMaker.

● Ensure the scalability, performance, and reliability of applications and deployed models.

● Collaborate with cross-functional teams to analyze requirements and deliver effective technical solutions.

● Write clean, maintainable, and efficient code following best practices. ● Conduct code reviews and provide constructive feedback to peers.

● Stay up-to-date with the latest industry trends and technologies, particularly in AI/ML. 

Required Skills and Qualifications:

● Bachelor’s degree in Computer Science, Engineering, or a related field.

● 2+ years of professional experience as a Python Developer.

● Proficient in Python with a strong understanding of its ecosystem.

● Extensive experience with Django and Flask frameworks.

● Hands-on experience with AWS services for application deployment and management.

● Strong knowledge of Django Rest Framework (DRF) for building APIs. ● Expertise in machine learning frameworks such as PyTorch, TensorFlow, and scikit-learn.

● Experience with transformer architectures for NLP and advanced AI solutions.

● Solid understanding of SQL and NoSQL databases (e.g., PostgreSQL, MongoDB).

● Familiarity with MLOps practices for managing the machine learning lifecycle.

● Basic knowledge of front-end technologies (e.g., JavaScript, HTML, CSS) is a plus.

● Excellent problem-solving skills and the ability to work independently and as part of a team.

Wishlist’s mission is to amplify company performance by igniting the power of people. We understand that companies don’t build a business, they build people, and the people build the business. Our rewards and recognition platform takes human psychology, digitizes it, and then connects people to business performance.

We accomplish our mission through our values:

• Build the House
• Be Memorable
• Win Together
• Seek Solutions

We are looking for a highly skilled Software Engineer with expertise in .NET CORE and Angular to join our development team. As a Software Engineer, you will be responsible for designing and developing high-quality software solutions that meet the needs of our customers and help drive the growth of our business. You will be responsible for the development of web-based application using Angular and .NET, as well as collaborating with other team members to ensure that all the developments are completed on time and to the highest standards.

Responsibilities - 

• Develop high-quality web-based applications using .NET CORE and Angular
• Collaborate with cross-functional teams to identify requirements and implement solutions
• Ensure that all software development projects are completed on time and to the highest standards
• Write clean, efficient, and well-documented code
• Continuously improve the performance, scalability, and maintainability of software applications
• Participate in code reviews and provide feedback to other team members
• Keep up-to-date with the latest industry trends and technologies in software development
• Design, prototype, implement, test, document, release, and support production-quality software
• Contribute to the full stack progress of a variety of new and existing features and products
• Pragmatic and balanced approaches to complexity, performance, technology, and software industry best practices

Required Skills - 

• Minimum 1-2 years of industry experience
• Strong understanding of .NET CORE and Angular
• Experience with front-end web development technologies such as HTML, CSS, Sass, Javascript and TypeScript
• Experience with back-end development technologies such as C#, .NET CORE, and Microsoft SQL Server
• Excellent problem-solving and analytical skills
• Strong attention to detail and ability to work independently or as part of a team
• Excellent communication and interpersonal skill

Benefits -

• Competitive salary as per the market standard.
• Join a great workplace & culture.
• Company-paid medical insurance for you and your family.
• A hybrid working mode with a flexible vacation policy.

If the above position looks good to you, please fill out the form here - https://forms.gle/kPNc5vymihaMD8Xb8

About the Account Executive Role

The full-cycle Account Executive role turns inbound and outbound leads into long-last relationships. The Account Executive needs to have experience selling SEO services and a working knowledge of SEO and Digital Marketing. Below is a breakdown of the Account Executive Role. 

About Us

FirstPrinciples Growth Advisory is a premier digital marketing partner to help scale MQLs cost-effectively by identifying the right growth channel for your SaaS Business.

Role Break-Up

Lead Generation (25%)

The Account Executive will also be partly responsible for generating his/her leads. We expect to spend about 2 hours (about 70) dials making outbound calls using our CRM/day.

Nurturing New Leads/Pitch Cals (25%)

We expect between 1 to 2 Pitches scheduled daily from both inbound and outbound leads. Each Pitch takes 45 minutes to an hour, including following up with the next steps. This time is also spent working with our team to create the SEO Proposals and learning about the client before the call. 

Nurturing Existing Leads & Customers (25%)

Reach out for the next steps, follow up on leads, social selling, and do other things to be front and center with the client. 

Strategy (10%)

Analyzing results of past campaigns and tweaking future outreach campaigns and approaches. 

Coordination & Administrative(15%)

Updating templates, the CRM and coordinating with the team as required. Coordination with the Ops team

What is in it for you?

The earning potential for this role is high. SEO/PPC clients are recurring clients, and our retention rate is high. 

Requirements for the Account Executive Role

• 2 to 5 years of experience selling Digital Marketing Services
• Ability to conduct “Mini-Closes” in Succession
• Genuine customer empathy
• Organized and strong time management skills 
• Experience working with Ahrefs and doing fundamental SEO Analysis for client sites

Designation: Specialist - Cloud Service Developer (ABL_SS_600)

Position description:

• The person would be primary responsible for developing solutions using AWS services. Ex: Fargate, Lambda, ECS, ALB, NLB, S3 etc.
• Apply advanced troubleshooting techniques to provide Solutions to issues pertaining to Service Availability, Performance, and Resiliency
• Monitor & Optimize the performance using AWS dashboards and logs
• Partner with Engineering leaders and peers in delivering technology solutions that meet the business requirements 
• Work with the cloud team in agile approach and develop cost optimized solutions

Primary Responsibilities:

• Develop solutions using AWS services includiing Fargate, Lambda, ECS, ALB, NLB, S3 etc.

Reporting Team

• Reporting Designation: Head - Big Data Engineering and Cloud Development (ABL_SS_414)
• Reporting Department: Application Development (2487)

Required Skills:

• AWS certification would be preferred
• Good understanding in Monitoring (Cloudwatch, alarms, logs, custom metrics, Trust SNS configuration)
• Good experience with Fargate, Lambda, ECS, ALB, NLB, S3, Glue, Aurora and other AWS services. 
• Preferred to have Knowledge on Storage (S3, Life cycle management, Event configuration)
• Good in data structure, programming in (pyspark / python / golang / Scala)

As an Architect you are responsible for research, design, test, implement, and maintain Android applications
to meet client needs. You are expected to be Subject Matter Experts on Android application architecture.
You are also expected to demonstrate value to the organization by mentoring other team members as they
learn and grow, take ownership and responsibility not only for your deliverables, but for the entire
application and its use, and to find a balance between achieving software excellence and delivering working
code.
Roles and Responsibilities
o Involved with all phases of mobile app development from initial concepts, through design, development,
testing and deployment
o You will help guide multiple Agile teams with open communication channels, regular releases, and a
focus on continuous improvement.
o Guide and mentor a team of Android developers and work closely with Quality Engineers
o Establish best practices and processes that ensure quality within the team
o Champion our best practices and mentor team on use and results of these best practices
o Responsibility for product both pre and post launch to ensure application is meeting customer needs
and achieving continued revenue goals
o Architect, Lead, implement and review new features for android phones and tablets.
o Interactive communication of designs and other development topics to Leadership, Product Owners,
Scrum Master and other Agile Team members.
o Lead code reviews to ensure code quality and shared knowledge.
o Research and analyze the existing code base to identify issues and improve application performance and
maintenance.
o Take ownership and sense of responsibility of all deliverables.
o Work within SCRUM agile process with other stakeholders (Product Owners, XD design, Quality
Engineers) as well as across organization to balance creative objectives with business needs and
technical requirements
Looking for experienced senior Android and iOS mobile architect / developers to join an established team working on a Tier 1 personal cloud platform with 20M+ subscribers.   Candidates will be joining at an ideal time as the program undertakes a technology refresh in migrating toward progressive web application technology.  Candidates will have the opportunity to be hands on while also leading design activities and implementing programs to improve quality and productivity.    Will have a direct channel to the product leadership team for support of transformation initiatives.

ho we have in mind:
• 10+ years of experience in developing native Android application(s). Kotlin is a must.
• Understanding of Hybrid application development is a plus.
• Solid understanding of the full mobile development life cycle.
• Expert in multi-threading concepts to create highly responsive data intensive applications
• Experience leading large development teams in active Lead/Architect role
• Experience architecting mobile applications main focus on Android apps.
• Expert on Android OS, Android UI design principles, Android architectural components, Android
design patterns (MVP, MVVM), best practices and a desire to learn and apply new technologies.
• Ability to design for scalability and resilience
• Strong application process flow and problem-solving techniques
• Experience with RESTful web services using XML/JSON data formats
• Strong focus on refactoring and code quality
• Understanding of software configuration management and release management
• Expert in creating design and maintain architecture documentation, class diagrams, technical flow
documents etc
• High levels of software engineering literacy and communication skills
• Professional demeanor who works easily with leadership, product owners, engineers and other
departments both internally and externally

• Experience in Web and Mobile Applications.
• Agility and ability to adapt quickly to changing requirements and scope and priorities
• Strong proficiency with JavaScript (ECMAScript 5, 6)
• Knowledge of Node.js and frameworks available for it (SailsJS, Express)
• Understanding the nature of asynchronous programming and its quirks and workarounds.Familiarity with front-end technologies.
• User authentication and authorization between multiple systems, servers, and environments.
• Interaction with multiple data sources.
• Good understanding of SQL syntax.
• Understanding fundamental design principles behind a scalable application.
• Understanding differences between multiple delivery platforms, such as mobile vs. desktop, and optimizing output to match the specific platform.
•  Implementing automated testing platforms and unit tests.
• Proficient understanding of code versioning tools, such as Git.
• Knowledge in the field of IOT is good to have.

We are seeking an experienced quality assurance engineer to develop and execute exploratory and automated tests to ensure product quality. As a quality assurance engineer, you will be responsible for creating and implementing a strategy for quality coordination and testing as well as suggesting solutions to identified quality problems. Your role includes designing and implementing tests, debugging, and defining corrective actions.

The role plays an important part in our company’s product development process. Our ideal candidate will be responsible for conducting tests before product launches to ensure software runs smoothly and meets as per the requirements. If you hold an engineering background and enjoy providing end-to-end solutions to software quality problems, we’d like to meet you.

mail resume to   qa @ theintegrityglobal.com

• Reviewing requirements, specifications, and technical design documents to provide timely and meaningful feedback.
• Thorough knowledge of performing end top end functional testing as an individual contributor.
• Knowledge of creating detailed, comprehensive, and well-structured test plans, test scenarios, and test cases.
• Strong knowledge of software QA methodologies, tools, and processes.
• Knowledge of preparing reports to communicate the outcomes of quality activities.
• Sound knowledge of automation concepts.
• Expert-level knowledge of automation using selenium tools. Hands-on experience of design, develop, and execute automation scripts.
• Knowledge of automation using Selenium or other open-source tools.
• Good knowledge of API automation
• Good knowledge of database concepts and SQL queries.
• Experience with performance and/or security testing is a plus.
• Knowledge of any CI/CD tools is a plus.

• Passion and commitment to work in a startup environment.
• Team player, good time-management skills, and great interpersonal and communication skills.
• Highly motivated, self-starter that can operate under minimal supervision.
• Familiarity with agile software development methodologies is also a plus.

• Bachelor’s degree in engineering from a reputed institution. Master’s degree preferred. 
• 5+ years of work experience as a quality assurance engineer 
• Knowledge of the healthcare and life science domain would be plus