business development executive

Customer Support & Quality Assurance Executive

Location: Hyderabad (Onsite)

Experience: 1–3 years in QA, tech support, or similar role

Department: Product & Customer Success

The Opportunity

At WINIT, we don’t just build products — we deliver experiences our customers love. As a Customer Support & Quality Assurance Executive, you’ll play a dual role: ensuring our solutions meet the highest quality standards and being the friendly, capable voice that helps customers get the most out of our technology.

This is a perfect role if you enjoy solving problems, improving processes, and making customers feel supported — while also working hands-on with cutting-edge enterprise software. You’ll also have the opportunity to use AI tools like ChatGPT, AI-powered testing assistants, and automation platforms to work smarter, resolve queries faster, and improve efficiency across both QA and support.

What You’ll Do

Quality Assurance (QA)

● Review and analyze product specifications and user requirements to ensure complete understanding.

● Design, execute, and maintain test cases for web and mobile applications.

● Log, track, and manage bugs; work closely with developers to ensure timely fixes.

● Conduct regression, functional, and usability testing to ensure every release is rock-solid.

● Use AI-powered testing tools to generate test scenarios, identify edge cases, and speed up validation.

Customer Support

● Provide timely, professional assistance via email, chat, or phone to global customers.

● Manage and support multiple customers simultaneously, prioritizing effectively.

● Use AI-driven knowledge bases and tools to quickly resolve common queries.

● Document and escalate complex issues to the right teams for resolution.

● Help onboard new customers by guiding them through key features and best practices.

● Collect feedback, identify recurring pain points, and share insights with the product team.

What You Bring

● Any bachelor’s degree — we value skills and attitude over specific majors.

● 1–3 years of experience in QA, customer support, or a similar technical/customer-facing role (SaaS/B2B tech experience preferred).

● Excellent English communication skills (verbal & written).

● Ability to handle multiple customers and tickets simultaneously while staying organized.

● Strong understanding of QA processes and familiarity with bug tracking tools (JIRA, TestRail, etc.).

● Experience with support platforms like Zendesk, Freshdesk, or Intercom is a plus.

● Familiarity with AI productivity tools for testing, ticket triage, and customer communications.

● A proactive, problem-solving mindset and the ability to manage multiple priorities.

Why WINIT

● Be part of a global leader in AI-powered Sales & Distribution solutions.

● Work in a role that blends technical expertise with customer interaction — no two days are the same.

● Learn and apply the latest AI tools to improve your efficiency and impact.

● Collaborate with talented teams in a culture that values innovation and continuous improvement.

● Competitive salary + growth opportunities within QA, Customer Success, or Product teams.

If you’re ready to combine your eye for quality with your passion for helping multiple customers succeed — and do it in an AI-first environment — we’d love to meet you.

Job Description: Sales Engineer

1. Identify and develop new business opportunities for electrical equipment

in industrial and commercial sectors.

2. Build and maintain strong customer relationships to drive repeat and

referral business.

3. Understand customer technical requirements and provide appropriate

product solutions.

4. Conduct product presentations, demos, and negotiations to close sales

effectively.

5. Coordinate with the technical and service teams for installation and after-

sales support.

6. Achieve monthly and quarterly sales targets as assigned by the

management.

7. Prepare sales forecasts, reports, and market intelligence data.

8. Attend industry events, exhibitions, and customer visits to promote

product visibility.

9. Ensure timely follow-up on inquiries and maintain accurate records in

CRM.

10. Stay updated on competitor activities, market trends, and new

technologies.

Industry : Electrical Equipment Manufacturer

Role Overview

We are seeking a motivated and technically versatile CMS Engineer (IC2) to support our transition from SharePoint to Contentful, while also contributing to the broader CMS ecosystem. This is an excellent opportunity for an early-career engineer to work on enterprise-grade platforms and microservice-based architectures.

Key Responsibilities

·         3-5 years of experience with SharePoint Online and/or enterprise CMS platforms.

·         Familiarity with Contentful or other headless CMS solutions is a strong plus.

·         Hands-on experience with Java, Spring Boot, and relational databases (e.g., PostgreSQL).

·         Exposure to Kafka, Elasticsearch, or similar distributed technologies is desirable.

·         Solid problem-solving and communication skills with an eagerness to learn.

What would you do here

SharePoint to Contentful Migration | Backend + CMS Integration

·         Assist in maintaining and enhancing SharePoint Online content and features during the transition period.

·         Support the migration of pages, documents, and metadata from SharePoint to Contentful.

·         Contribute to the design and development of backend services that integrate with Contentful using Java, Spring Boot, and REST APIs.

·         Write reusable services for content delivery, search indexing (via Elasticsearch), and event processing (via Kafka).

·         Help develop APIs for CMS-based applications that interact with PostgreSQL databases.

·         Troubleshoot CMS-related issues and support testing efforts during platform migration.

Principal Software Engineer

Opportunity in this role / Why should you join here?

You will enjoy working with us if you are looking to work in a stimulating, flexible, open environment. You will experience ownership and independence at the same time providing technical solutions that work.

You will be part of the madness and thrill of growing the business from scratch. You get to make decisions, fail fast and learn fast. You get to contribute, add value to the organization by thinking like an entrepreneur. You are supported by the best talent in the industry and work with creative teams. You are rewarded as you go on proving yourself.

Requirements:

• Bachelor's degree in Computer Engineering/Computer Science or related field
• At least 6+ years of experience with at least 4 years of software application design experience
• Strong analytical and problem solving skills
• A full stack generalist with experience in both front-end and back-end technologies
• Proven experience in high-level programming languages, like Java and Development of scalable Web Applications and Web Services
• Experience in JavaScript frameworks like Angular, React, NodeJS
• Passion for delivering products end-to-end, from ideation to implementation
• Proven experience building complex web applications and micro services
• Strong experience with Spring Boot stack (spring cloud, spring-data)
• Extensive experience in developing and consuming REST APIs
• Experience in PHP is a plus advantage

Responsibilities:

• Participate in design reviews and recommend improvements
• Provide technical guidance in software design and development activities
• Recommend new technologies to ensure quality and improve productivity
• Support in all phases of SDLC and ensure delivery of high-quality products
• Analyse business requirements and design/develop most effective technical solution
• Analyse and troubleshoot application issues in a timely fashion
• Work with other engineers in planning, prioritising and executing assigned tasks within deadlines

x• Work with QA team in preparing test cases and assist in automation

• Mentor other Engineers as and when required
• Assist in maintenances and upgrades of existing software applications
• Assist in risk assessment and mitigation activities.
• Assist in technical audits and make sure to implement audit recommendations.

Job Description: Social Media Specialist

We are looking for an experienced and creative Social Media Specialist to join our team. As a Social Media Specialist, you will be responsible for developing and implementing our Social Media strategy in order to increase our online presence and improve our marketing and sales efforts. You will be working closely with the Marketing and Sales departments.

• Develop, implement and manage our & clients’ social media strategy
• Define most important social media KPIs
• Manage and oversee social media content
• Measure the success of every social media campaign
• Stay up to date with the latest social media best practices and technologies
• Use social media marketing tools 
• Work with copywriters and designers to ensure content is informative and appealing
• Collaborate with Marketing, Sales and Product Development teams
• Monitor SEO and user engagement and suggest content optimization
• Communicate with industry professionals and influencers via social media to create a strong network
• Provide constructive feedback

Key Qualifications :

- Bachelor/Masters.

- Experience of 1-2.years

- Willing to learn

- Knowledge of Google Adwords, Facebook Ads Manager & Google Analytics is a must.

Our client is a well established name in the distribution and servicing of industrial products like air compressors, air dryers, air filters, compressed air piping, automotive garage equipment, industrial grade UPS batteries, among others. For more than 50 years now, it has been helping it’s customers get access to providing superior quality products together with amazing support service.

Currently it has over 300 employees on its rolls and caters to customers through a hub office at every 100 kilometres in Northern India( including Delhi/ NCR , Haryana, Punjab, Himachal Pradesh and Jammu & Kashmir).

The ability to ensure zero downtime for its customers, by providing timely and quality support both in terms of products and services has been the cornerstone of its growth and success.

As a HR/ Personnel Manager, you will be managing the entire life cycle of all the employees starting from recruiting till the exit interview.

What you need to do:

• Managing the recruitment process by understanding the requirements, sourcing, screening, assessing and hiring the right candidates with the right skills at the right time
• Managing the payroll of the company by adhering to the various laws and regulations and thus ensuring that all the employees are paid their salaries on-time
• Preparing, maintaining and updating various policies, practices and processes followed within the organization
• Undertaking all the tasks involved in employees’ performance management
• Ensuring compliance of various HR activities with various rules, laws and regulations
• Ensuring smooth communication of changes, new developments, improvements etc., to internal employees as well as external stakeholders
• Delivering and improving the current training content to help employees gain more knowledge and expertise
• Supporting the managers with the performance review process of the employees
• Maintaining and updating confidential human resource records
• Analyzing data and observations across the organization, highlighting trends and recommending solutions accordingly

• Graduation is a must
• Relevant experience working as a HR
• Willingness to work 6 days a week
• Excellent communication skills
• Good time management and problem-solving skills
• Ability to multitask and maintain confidentiality

Job Description:-

• Php Developer Skills Required.
• Good working knowledge on Core PHP.
• Strong knowledge of MVC Framework and knowledge of Laravel.
• Good working knowledge of JavaScript & JS frameworks, preferably jQuery.
• Strong knowledge of MySQL databases & OOPS concepts.
• Strong knowledge of ORM and query builder.
• Knowledge of queue scheduling and task scheduling.
• Strong knowledge of Artisan commands.
• Hands on experience of service providers and create new service providers in the application when needed.
• Integration of user-facing elements developed by front-end developers.
• Build efficient, testable, and reusable modules.
• Solve complex performance problems and architectural challenges.
• Write well designed, testable, efficient code by using best software development practices.
• Integrate data from various back-end services and databases.
• Create and maintain software documentation.
• Knowledge of Rest APIs.
• Knowledge of the payment gateway integration (PayPal, PayUMoney, CC Avenue etc.)
• Good knowledge of wallet integration (Paytm, Phone-Pe, Amazon) etc.
• Proficient understanding of code versioning tools, such as Git is mandatory.
• Ability to debug the code and resolve the issues.

Key Responsibilities:-

• Build reusable code and libraries for future use.
• Participate in the full lifecycle of the projects.
• Optimize application for maximum speed and scalability.
• Ability to work independently and within a team environment.
• Assist in troubleshooting any production issues.
• Working within an existing code base and also writing code from scratch.
• Good team player -collaborate with other team members and stakeholders.
• Commitment to meet corporate goals and tight deadlines.

Key Skills:- HTML, CSS, Bootstrap, jQuery, JavaScript, PHP, Core PHP, knowledge of MVC framework, database, MySQL, Laravel Framework, Rest APIs, 3rd party tool integration, OOPs programing concept.

Experience:- 3+ Years’ experience.

Education Qualification:- B.E./B.Tech. /MCA or equivalent in computer science or a related field.