
- Work on a chatbot framework/architecture using an open-source tool or library
- Implement Natural Language Processing (NLP) for chatbots
- Integration of chatbots with Management Dashboards and CRMs
- Resolve complex technical design issues by analyzing the logs, debugging code, and identifying technical issues/challenges/bugs in the process
- Deploy applications using CI/CD tools
- Designing and building highly scalable AI and ML solutions
- Ability to understand business requirements and translate them into technical requirements
- Open-minded, flexible, and willing to adapt to changing situations
- Ability to work independently as well as on a team and learn from colleagues
- High adaptability in a dynamic start-up environment.
- Experience with bot multi-lingual utilization (preferred)
- Experience with bot human escalation
- Ability to optimize applications for maximum speed and scalability
- Come up with new approaches and ideas to improve the current performance of Chatbots across multiple domains and build a highly personalized user experience.
QUALIFICATIONS : B. Tech/ B.E. /M. Tech or a related technical discipline from reputed universities
SKILLS REQUIRED :
- Minimum 3+ years- of experience in Chatbot Development using the Rasa open-source framework.
- Hands-on experience building and deploying chatbots.
- Experience in Conversational AI platforms for enterprises using ML and Deep Learning.
- Experience with both text to speech and vice versa transformation incorporation.
- Should have a good understanding of various Chatbot frameworks/platforms/libraries.
- Build and evolve/train the NLP platform from natural language text data being gathered from users on a daily basis.
- Code using primarily Python.
- Experience with bots for platforms like Facebook Messenger, Slack, Twitter, WhatsApp, etc.
- Knowledge of digital assistants such as Amazon Alexa, Google Assistant, etc.
- Experience in applying different NLP techniques to problems such as text. classification, text summarization, question & answering, information retrieval, knowledge extraction, and conversational bots design potentially with both traditional & Deep Learning
- Techniques - NLP Skills/Tools: NLP, HMM, MEMM, P/LSA, CRF, LDA, Semantic Hashing, Word2Vec, Seq2Seq, spaCy, Nltk, Gensim, Core NLP, NLU, NLG, etc.
- Should be familiar with these terms: Tokenization, N-Grams, Stemmers, lemmatization, Part of speech tagging, entity resolution, ontology, lexicology, phonetics, intents, entities, and context.
- Knowledge of SQL and NoSQL Databases such as MySQL, MongoDB, Cassandra, Redis, PostgreSQL
- Experience with working on public cloud services such as Digital Ocean, AWS, Azure, or GCP.
- Knowledge of Linux shell commands.
- Integration with Chat/Social software like Facebook Messenger, Twitter, SMS.
- Integration with Enterprise systems like Microsoft Dynamics CRM, Salesforce, Zendesk, Zoho, etc.
MUST HAVE :
- Strong foundation in the python programming language.
- Experience with various chatbot frameworks especially Rasa and Dialogflow.
- Strong understanding of other AI tools and applications like TensorFlow, Spacy, and Google Cloud ML is a BIG plus.
- Experience with RESTful services.
- Good understanding of HTTPS and Enterprise security.

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We are looking to expand our existing Python team across our offices in Surat. This position is for - Senior Software Engineer.
The requirements are as follows:
1) Familiar with the the Django REST API Framework.
2) Experience with the FAST API framework will be a plus
3) Strong grasp of basic python programming concepts ( We do ask a lot of questions on this on our interviews :) )
4) Experience with databases like MongoDB , Postgres , Elasticsearch , REDIS will be a plus
5) Experience with any ML library will be a plus.
6) Familiarity with using git , writing unit test cases for all code written and CI/CD concepts will be a plus as well.
7) Familiar with basic code patterns like MVC.
8) Grasp on basic data structures.
Key skills : Python, Numpy, Panda, SQL, ETL
Roles and Responsibilities:
- The work will involve the development of workflows triggered by events from other systems
- Design, develop, test, and deliver software solutions in the FX Derivatives group
- Analyse requirements for the solutions they deliver, to ensure that they provide the right solution
- Develop easy to use documentation for the frameworks and tools developed for adaption by other teams
Familiarity with event-driven programming in Python
- Must have unit testing and debugging skills
- Good problem solving and analytical skills
- Python packages such as NumPy, Scikit learn
- Testing and debugging applications.
- Developing back-end components.
What would make you a good fit?
- You’re both relentless and kind, and don’t see these as being mutually exclusive
- You have a self-directed learning style, an insatiable curiosity, and a hands-on execution mindset
- You have deep experience working with product and engineering teams to launch backend services that power end-user applications
- You have deep experience in Python and the related tools and frameworks
- You have deep experience working with large datasets and relational databases, specifically PostgreSQL
- You have experience with microservices architecture, Docker, and Kubernetes
- You continuously raise the bar on development practices such as code quality tools, unit testing coverage, build tools, etc.
- You obsess about correctness, DRY development, reducing cognitive complexity, and performance
- You have excellent writing and speaking skills with a talent for applying technical solutions to customer problem statements
Must-Have Qualifications
- 5+ years of experience building RESTful services
- 2+ years of experience in Django Rest Framework, Flask, and/or FastAPI
- 3+ years of experience with SQL and Postgres to manage and analyze data
- Expert level skills using a debugging tool and developing unit tests
- Experience in Docker, Kubernetes, and microservices architecture
- Prior startup experience and enjoy taking on difficult challenges and broad responsibilities
- Track-record of delivering reliable and scalable RESTful services from requirements to production
- You’ve partnered with devops to deliver high-performant backend solutions to production
- You naturally think quantitatively about problems and work backward from a customer outcome
What’ll make you stand out (but not required)
- Terraform and AWS experience
- Experience creating technical design documents
- You have a strong connection to finance teams or closely related domains, the challenges they face, and deep appreciation for their aspirations
About us:
HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.
We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.
To know more, Visit! - https://www.happyfox.com/
We’re looking for a Lead Backend Engineer with 5+ years of experience in building web services to join our engineering team to help architect, build and run our growing list of products. You should have prior experience being responsible for building sufficiently complex products/services and mentoring software engineers.
Responsibilities:
- Lead a team of engineers working on our product roadmap. You are expected to contribute to feature development with hands-on development tasks
- Oversee software architecture, source control workflows, and CI/CD processes and perform code reviews to ensure exceptional code quality
- Improve the development experience and the quality of the codebase. You will define and uphold best practices and coding standards for the team
- Responsible for architecture and design decisions
- Own stability and performance of the service that you work on
- Work with the Engineering Manager to ship stable software on time
- Contribute to the vision and long-term strategy in your area of expertise
Requirements:
- 2+ years of experience in a technical lead role designing and building complex backend systems
- 5+ years of professional software development experience
- Excellent knowledge of best practices and coding patterns
- Deep knowledge of backend programming languages like Python and web application frameworks like Django
- Solid experience in building web services using relational databases like PostgreSQL or NoSQL databases like MongoDB
- Proficiency with Amazon Web Services (AWS) or Google Cloud Platform or Azure
- Extensive experience with Linux/UNIX production environments
- Strong sense of quality in terms of both program architecture and code style
- Passion to dig into technically complex problems to troubleshoot and figure out a solution
- Desire to continuously improve and ship the best quality product
- Pragmatic approach to make sure technical decisions align with actual business needs.
- Good understanding of the trade-offs when building for product value, reliability, or performance
- Excellent communication skills with the ability to discuss and explain your point of view clearly and effectively
- An engineering degree is a must(B.E. CS preferred)
technical solutions implementation, architecture design, evaluation
and investigation in a cloud environment (specifically AWS and/or
Azure), preferably with IoT products.
● Working with smaller startups or mid-sized companies
Experience in one of following programming languages:
Python/Node.js
● Python and restful API frameworks. Experience of
working/integrating with cloud services providers like AWS
(preferred) / Azure / GCP
● Good understanding of HTML, CSS, Javascript & jQuery. Hands
on experience with React.js/React.native Experience in REST APIs,
SSO.
● Experience with server-side programming in a high volume
large system / application environment including the availability,
scalability, resiliency, and performance design patterns
● Management of hosting environment, including database
administration (preferably relational databases MySQL, Postgres etc.)
● Familiarity with software configuration management tools,
defect tracking tools, peer review tools and source control systems
(like git). Create and maintain good quality software documentation.
● Experience & willingness to work with overseas (e.g. USA)
customers and product management teams
● Experience building, leading, managing and mentoring highperformance engineering teams of 3-10 engineers
● Good verbal & written communication skills in English
As an Associate Software Engineer, you will have the opportunity to collaborate on the creation and maintenance of scalable, high-quality software as we grow. You'll work closely with the CTO and quickly gain skills and responsibilities as the team and the technical requirements grow.
Primary Responsibilities
- Develop RESTful APIs leveraging Django classes, ORM and Postgres Database
- Develop solutions that meet business objectives while leveraging industry best practices
- Write high-quality source code to program complete applications within deadlines
- Troubleshoot and debug applications
Technical Competencies
- Expertise with Python language
- Experience with Django: maintaining APIs
- Familiarity using Git, code repositories, branching and merging strategies
- Ability to break down complex concepts, tasks, or problems into more simple, understandable language and action plans
- Excellent communication skills, and attention to detail
- Good Documentation skills
Perks
- Work from home
- Flexible work schedule
- Flexible standup meetings
Interview Process
- Two technical rounds with Senior Developer and CTO
- Cultural Fit interview with Project Manager
Please do not apply if you don't have professional Django work experience.
We are looking for a Backend Developer responsible for managing the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements built by your co-workers into the application; therefore, a basic understanding of front-end technologies is necessary as well.
- Writing reusable, testable, and efficient code
- Design and implementation of low-latency, high-availability, and performant applications
- Implementation of security and data protection strategies like circuit breaker, rate limiting.
- Integration of data storage solutions like OLTP(RDS, Postgres), OLAP(Redshift) and Cache(redis, memcache) servers with applications.
- End to end responsibility from development to production.
- Ability to work in odd hours in-case of emergencies.
- Well aware of server-less, containers and microservices technologies(like Lambda, Fargate, ECS, EKS).
Requirements
- Experience 1.5+ yrs in the Software Industry.
- Mastery in Python with knowledge of at least one Python web framework (such as Django, Flask) with amazing debugging skills.
- Familiarity with some ORM (Object Relational Mapper) and caching libraries
- Understanding of the threading limitations of Python, and multi-process architecture
- Good understanding of server-side templating languages such as Jinja 2, Mako
- Basic understanding of front-end technologies, such as Jquery, JavaScript, HTML5, and CSS3
- Understanding of accessibility and security compliance
- Knowledge of user authentication and authorization between multiple systems, servers, and environments
- Understanding of fundamental design principles behind a scalable application
- Familiarity with event-driven programming in Python
- Understanding of the differences between multiple delivery platforms, such as mobile vs desktop, and optimizing output to match the specific platform
- Able to create extendible database schemas that represent and support business processes
- Strong unit test and debugging skills
- Proficient understanding of code versioning tools such as Git or SVN
- Make sure to mention other frameworks, libraries, or any other technology related to your development stack
Benefits
Experience: 9 to 16 Yrs
Notice Period: Immediate to 15 days
Job Description:
- The Lead Engineer is responsible for deriving the technical architecture, detailed design, implementation, Performance, and Scalability of the developed system.
- The individual should be capable of single-handedly understanding the requirement, liaison with the product owner and external teams; produce the technical output required.
- Strong Leadership skills to contradict, produce a new design to current trends is required.
- Should be an avid technology enthusiast with strong views on technical architecture.
Technical Skills:
1) Strong Python and Mongo DB is mandatory
2) Web Application Architecture - One Large Project Experience of Development & Maintenance
3) Knowledge in one or more frameworks like WSGI(uwsgi), Django, Flask, Web Application development
4) Exposure to Databases like MongoDB, BigQuery, Elastic Search, Redis, etc.,
5) Knowledge of Code Quality Process and Discipline (Git, Jenkins, etc)
Senior / Python Developer
We are looking for a Senior / Python Developers to join our engineering team and help us develop and maintain various software products. Your responsibilities include understanding the product very well, and lead the integration of this product into architecture.
To be successful in this role, you should have strong technical knowledge and solid experience of all steps of the software engineering process and the tools associated with those. You should be a go-getter, a clear communicator and a strong collaborator who works well in a team as well as the customer. You should want to do high quality work and produce output that you are proud of.
- Good understanding of Python especially should have used file/directory access, data persistence, compression and archiving, cryptographic services, concurrent operations, networking and IPC, developmental tools etc.
- Good understanding of key differences in Python 2 vs 3
- Knowledge of lib2to3, six, python-future libraries. Compatibility idioms provided by these libs and their limitations, issues in using them as is.
- Knowledge of Python3 changes in data types especially str, bytes in Py3 vs str, unicode in Py2. Should be able to gauge, understand impact of this on data in transit/data at rest in a large project.
- Knowledge of using C extensions in Python code, modifying to run with Python3, Python 2-3 compatibility.
- Experience working with large python codebase.
- Working knowledge of mysql, Python ORM like sqlobject.
- Working knowledge of Common third party modules like cherrypy, falcon, gunicorn, etc.
- Good experience with basic python, no django/flask needed
- Some code needs to run in Python 2, some in Python 3 and some in compatibility mode
- Issues for Druva are in ORM, marshalling, networking
- Need candidates having Understanding of basic data types, extensions of python
- Data type conversion and networking is important
- Internals of Python are important









