Graphic Designer

Responsibilities:  Design, develop, and maintain robust and scalable backend systems using PHP and Laravel framework.  Develop and implement RESTful APIs for mobile and web applications.  Optimize database performance and ensure data integrity.  Implement security best practices to protect sensitive data.  Integrate with third-party services and APIs.  Write clean, well-documented, and testable code.  Participate in code reviews and contribute to improving code quality.  Troubleshoot and debug issues, and provide timely resolutions.  Contribute to the continuous improvement of the development process.  Mentor junior developers (if applicable). Qualifications:  4+ years of experience in backend development, with a strong focus on PHP and Laravel.  Deep understanding of Laravel framework, including Eloquent ORM, routing, and templating.  Experience with API design and development.  Solid understanding of database design and optimization (MySQL).  Familiarity with version control systems (e.g., Git).  Excellent problem-solving and debugging skills.  Strong communication and collaboration skills.  Experience with Google Cloud Platform is a plus.  Experience in the healthcare domain is a plus.

1 year + exp 

Good in technical and on page seo

Basic knowledge of wordpress

Moz, semrush, ahref, screaming frog

Google analytics

Google search console

Yoast seo

Google keyword finder

Google page speed insights

• To support and maintain existing Java code base, debug the application 
• To analyse user and business requirements and design and implement appropriate solutions 
• To design and code programs following in-house standards and good design principles 
• To ensure that all programs are documented to the company standards 
• To create unit test plans and perform unit testing of the programs
• To provide advice and guidance to other members of the team

• Hands on experience in designing and developing applications using Java EE platforms 
• Object Oriented analysis and design using common design patterns 
• Good knowledge of Relational Databases, SQL and ORM technologies (JPA2, Hibernate) 
• Experience in the Spring Framework 
• Experience in developing web applications using at least one popular web framework (JSF, Wicket, GWT, Spring MVC) 
• Experience in RESTFul webservices
• Experience with test-driven development 
• Exposure to portal/mobility development - Desired
• Exposure to any of middleware solutions like MQ, Oracle fusion middleware(WebLogic), WebSphere, Open Source

This new age venture is set to bring about a pain free and healthy future for young and old alike.

As a Corporate / Enterprise Sales Manager, you will be responsible for building the enterprise sales & associations. You will be partnering closely with the Marketing Team to align on integrated campaigns, strategic business initiatives, improve processes, and ultimately generate qualified meetings and pipeline for the organization.

Desired Candidate Profile

• 2-4 years experience in B2B enterprise sales or Selling enterprise tech products in Finance or HR domain with corporates.

• Well versed with the ways of working of large companies and decision making process.
• Excellent communication skills and has to have good understanding of HR & health & wellness trends along with the buzz on social media.
• Fair understanding of sales performance metrics.
• Excellent negotiation, communication, time management and organizational skills.
• Proven ability to understand client pain points and proposing solutions.
• Proven ability to work and effectively communicate with C-level executives and line of business representatives.

Description:             Business Development Manager – Marketplace

Qualification:           MBA

Job Location:           Surat, Gujarat. India

Experience:             3 To 5 Years

Responsibilities:

• Brainstorming to create new sales strategies  
• Identifying sales and services that would appeal to new clients  
• Creating sales pitches and proposals  
• Executing Sales objectives  
• Managing Client accounts  

• Finding new sales leads on leading marketplaces like Upwork, Guru, Toptal, etc. and converting them to revenue

• Arranging business meetings and one-on-one conversations with prospective clients  
• Attending networking events  
• Preparing sales contracts; following company rules and guidelines  
• Negotiating sales contracts  
• Building trust and long-term relationships with clients/customers  
• Managing records of sales, revenue, and other important data  
• Making professional decisions in a fast-paced environment  
• Motivating team members to exceed expected goals  
• Developing ways to improve the customer experience and build customer loyalty  
• Researching the market and industry trends  

Requirements:

• 3 -5 years of experience with a proven track record in selling BPM or IT Services to Global Clients.
• MBA in sales, or relevant field 
• Self-Motivated, Self-Confident, Self-Directed, Go-getter, and Achiever
• Eager to expand the company with new sales, clients, and territories 
• Able to analyze data and sales statistics and translate results into better solutions 
• Able to multi-task, prioritize, and manage time effectively 
• Experienced at compiling and following strict budgets 
• Experienced at preparing and presenting quarterly goals and forecasts for future projects 
• Comfortable in both a leadership and team-player role 
• Creative problem solver who thrives when presented with a challenge 
• Demonstrated and proven sales results 
• Proficient computer skills, Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel) 
• Excellent verbal and written communication skills. Fluent communication in person, on the phone, and via email. 
• Abide by all non-compete/non-solicit agreements 

The ideal candidate is a self-motivated, multi-tasker, and demonstrated team player. You will be a lead developer responsible for the development of new software products and enhancements to existing products. You should excel in working with large-scale applications and frameworks and have outstanding communication and leadership skills.

 
            RESPONSIBILITIES:

• Writing clean, high-quality, high-performance, maintainable code.
• Develop and support software including applications, database integration, interfaces, and new functionality enhancements.
• Coordinate cross-functionally to ensure the project meets business objectives and compliance standards.
• Support test and deployment of new products and features.
• Participate in code reviews.
  
  KEY SKILLS AND QUALIFICATIONS REQUIRED:
  
  
• A minimum of 3+ years of relevant work experience in the development of scalable scale web applications.
• Proven experience in Full stack web development using Typescript, Angular1,2,4+, HTML5 and CSS3, Microservice API development, and experience in PHP/Python/Laravel and MVC frameworks is a must.
• Exposure to CI/CD tools, Code Analysis, and Test automation is preferred.
• Expertise in Object-Oriented Design, Database Design, and XML Schema.
• Experience with Agile or Scrum software development methodologies.
• Ability to multi-task, organize, and prioritize work.
• Knowledge of advanced PHP concepts, MySQL, JSON, XML & ability to work in a LAMP/WAMP environment.
• Strong Knowledge of DB & code security along with basic server operations like Curl, Crud, cPanel.

Job Description

Experience should have minimum 2 years.

Proficient with ReactJS/Redux

Designing and developing user interface solutions for websites, web and Mobile applications.

Design product and website layouts, assets, flows, sitemaps etc.

Create and maintain UI guidelines and templates.

Extensive knowledge of web technologies and building large scale web applications.

Expertise in JavaScript, HTML5 and CSS3 and Adoptive / Responsive web Design & Cross browser experience.

Expertise with cross-browser, cross-platform, and design constraints on the web.

Interact with other team members to incorporate innovations and vice versa.

Experience in working with Agile Methodology.

Ability to solve problems creatively and effectively.

Should possess excellent communication skills.

If you are passionate about your data and analytics, love integrating SaaS platforms, and enjoy talking to customers, you'll have a great time here at CutsomerSuccessBox! We recognize both the opportunities and the challenges that come along. 

We're looking for a great Implementation Engineer to assist our customers in integrating with 3rd party tools, help them get the data via APIs, JavaScripts or other analytics tools so that the customers can start getting value from CustomerSuccessBox (CSB) product. This is a great role for someone who loves data & to build their career in Customer Success domain & work with the world-class team.

Implementation Engineer’s role is a key part of the Product & Customer Success team. As an Implementation Engineer, you will be responsible for guiding customers in getting the data from various 3rd party tools & make sure you are helping the Customer Success team to onboard customers. You will act as a trusted advisor. You will become an integral part of the company and our customers.

Your Primary Responsibilities

• Understand Customer Operations Tech Stack. What platforms are they using for CRM, Support, Billing, Analytics, etc) 
• Handhold customer in syncing all the data sources with CSB. Many of which are pre build native integrations which are activated by a simple click through flow. 
• Devising smart engineering solutions for each customer's unique enterprise stack (CRM/Billing/Support/Analytics).
• You will get opportunities to learn & develop on different technologies and platforms. 
• Understand the business requirement as to prioritize data sources and objects.
• Conduct workshops with customers to break the requirement in smaller & achievable format.
• Create an implementation framework to capture and decide what are all the data that is required
• Plan meetings with customers & their developers to understand how their data is structured. Consult them the best practices of sending that data to CSB.
• You will always be connected to the CSB technical team, so that you can leverage them to drive customer implementation.
• Resolve customer issues, with or without collaboration with other teams; 
• Build strong customer relationships by maintaining high levels of engagement and communication.
• Collaborate on creating best practices guide for developers, Update API documentation & update & maintain the Integration documentation.
• Work with CustomerSuccess Team to share insights with customers & prepare Customised reports on BI tools
• Pass Feedback to Product Management
• Work with the Support & CustomerSuccess team to coordinate and prioritize open items.  

What experience will you gain?

• Tech – Learning about huge enterprises tech stack
• Tech – Understanding enterprise technical architecture and implementation
• Tech - Understanding of APIs/JS/analytics
• Business / Tech - Use of enterprise platforms like Business Intelligence (BI) / SaaS platforms like CRM (Salesforce, Hubspot), support (Zendesk, Intercom, Freshdesk), Billing (Chargebee, Stripe, Quickbooks), etc.
• International Customer exposure – Talking to industry leaders

What Makes You The Right Fit

• Any experinece where you have done some Customer facing role. 
• Is hands on with BI tools. (good to have)
• Has an understanding of the B2B SaaS ecosystem & tools usually companies use. 
• Strong communication and interpersonal skills, both written and verbal; This is a must have since we have an international customer base that you will be working with.
• Undergraduate degree (BE/B.Tech) in Computer Science or Information Technology
  
  

What This Is Not

• This is NOT a 9 to 5 job.
• We don't offer or encourage any hierarchical structure.
  
  

Compensation

• Among the best in the industry.
• Cash, Incentives

Why CustomerSuccessBox?

CustomerSuccessBox is the leading AI powered Enterprise Customer Success platform. It helps global B2B SaaS businesses to get to 130%+ MRR Retention, unlock 3X upsell opportunities and double LTV.

In SaaS, 95% of the Lifetime value (LTV) is locked in as ‘Future’ Recurring Revenue. BUT businesses don't know who will Renew / Buy-more / At-Risk until it’s too LATE.

CustomerSuccessBox technology tracks real time product adoption and customer engagement. It’s AI Powered ‘Early Warning System’ uncovers the blind spots for Proactive Interventions. It's advanced automation leads to a faster time to value, higher product adoption and reduced cost of customer success.

Leading customer-centric global enterprises such as Headset - Seattle, Aislelabs - Toronto, Locus - Bangalore and Raken - San Diego.

People and Culture

CustomerSuccessBox is a B2B SaaS customer success platform, Venture backed (https://inc42.com/buzz/customersuccessbox-funding-pi-ventures-axilor/) by pi Ventures and Axilor in venture funding. CustomerSuccessBox is founded and run by CEO, Puneet Kataria, recognized by LinkedIn as a Global Top Voice of 2019. 

At CustomerSuccessBox, you will become part of a passionate team that works together to create value for our customers and their customers.

As a member of the CustomerSuccessBox team, you will own the problems and will enjoy both authority and accountability over deliverables. You will be rewarded for business results delivered. All the credit of the success is yours to take, but it will come with the responsibility of owning up to the failures too, we call them ‘failed experiments’.

In return, we are committed to providing you with every opportunity to learn, grow and reach the highest level of your ability and potential.

CustomerSuccessBox is an equal opportunity employer. All candidates for employment will be considered without regard to race, color, religion, gender, ethnicity, national origin, disability, or sexual orientation.