Zoho Consultant

Palo Alto TAC Engineer

Department: Technical Assistance Center (TAC)

Location: Bangalore

Job Type: Full-Time

Company Name

Inflow Technologies

Company Website

https://inflowtechnologies.com/

Company details

Founded in 2005, Inflow Technologies is a niche player in the IT Infrastructure Distribution Services industry providing Value Added Distribution in Networking, Cyber Security, Unified Communications and Collaboration, AIDC, Surveillance, Server, Storage & Software related Products & Services in India/South Asia.

Inflow is headquartered in Bangalore with presence across 20+ locations, enabling resellers to design, deploy and adopt IT Infrastructure solutions to facilitate their customer needs. This initiative, supported by a strong technical team of 120+ certified resources, assists channel partners throughout their sales cycle.

Inflow has an annual run-rate revenue of USD 700+ Million.

Location: Bangalore

Mode of Working: Work Form Office

Days of Working: 5 Days a week

Responsibilities

About the Role:

We are looking for an experienced and technically skilled TAC (L1+) to join our Palo Alto Networks support team. 

Key Responsibilities:

• Advanced Troubleshooting & Escalations:
• Handle and lead resolution of highly complex L1+ support cases across Palo Alto Networks technologies (e.g., NGFW, Panorama, GlobalProtect, Prisma, Cortex).
• Technical Leadership:
• Act as a go-to expert for L1/L2 engineers, providing technical mentorship, guidance, and support.
• Collaboration:
• Work closely with Engineering, QA, and Product Management teams to drive product improvements and bug fixes based on customer feedback and recurring issues.
• Root Cause Analysis (RCA):
• Conduct thorough analysis of recurring issues and drive permanent corrective actions.
• Customer Communication:
• Interface directly with enterprise customers, ensuring timely and accurate communication throughout the support lifecycle, especially for high-severity incidents.
• Knowledge Sharing:
• Create and maintain detailed technical documentation, knowledge base articles, and troubleshooting guides.
• Incident Management:
• Assist in managing P1/P2 incidents and ensure proper escalation paths and resolution workflows are followed.
• Training & Development:
• Deliver internal training sessions for TAC team members and contribute to skills development programs.

Interview process

2 Rounds - 1st is Virtual (1 round can be face-to-face)

Skills:

Required Skills & Qualifications:

• 4+ years in a technical support or network/security engineering role.
• Expert-level knowledge of Palo Alto Networks products and technologies.
• Deep understanding of networking concepts (TCP/IP, BGP, OSPF, NAT, VPNs, DNS).
• Experience with security concepts (firewalls, IDS/IPS, threat prevention, SSL decryption).
• Familiarity with tools such as CLI, packet capture analysis (Wireshark), syslog, and debug commands.
• Strong communication and customer-facing skills.

Preferred Skills and Certifications:

• Palo Alto Networks certifications such as PCNSE or PCCSE.
• Experience with cloud security (AWS, Azure, GCP) and Prisma Access or Prisma Cloud.
• Hands-on experience with automation/scripting (Python, REST APIs, Ansible) is a plus.
• ITIL or similar framework experience is beneficial.

Any other additional information

Commitment Clause of 3 Years

Company Description

First Connect Worldwide LLC, a licensed freight broker company, provides transportation and logistics services throughout the USA. With years of experience, our team delivers efficient and innovative transportation solutions to meet our customers' needs. As a top-rated logistics and transportation company, we prioritize customer satisfaction and strive for excellence in all our services.

Job Summary:

As a Senior Sales Executive, you will be responsible for leading a team of sales executives, driving revenue growth, and ensuring the successful execution of business development strategies. This role requires a hands-on leader who can mentor the team, manage key client relationships, and consistently achieve sales targets.

Key Responsibilities:

• Lead, manage, and motivate a team of sales executives to achieve individual and team targets.
• Drive new business acquisition through outbound sales activities, including cold calling, email outreach, and lead generation.
• Monitor daily sales activities, pipelines, and performance metrics of the team.
• Conduct regular training, coaching, and feedback sessions to improve team productivity and skills.
• Develop and implement sales strategies to improve conversion rates and revenue.
• Participate in high-value client discussions, negotiations, and deal closures.
• Ensure accurate maintenance of CRM, reports, and sales documentation.
• Collaborate with management to align sales goals with business objectives.
• Track market trends and competitor activities, and provide strategic inputs.

Qualifications:

• Bachelor’s degree in business, marketing, supply chain, or a related field.
• 2 – 4 years of experience in sales or business development, preferably in logistics/3PL or B2B services.
• Prior experience in handling or mentoring a sales team is mandatory.
• Strong expertise in outbound sales, lead generation, and CRM tools.
• Excellent leadership, coaching, and people management skills.
• Proven track record of meeting or exceeding sales targets.
• Strong communication, negotiation, and problem-solving abilities.
• Ability to work in a fast-paced, target-driven environment.

What you will get:

• Leadership role with direct impact on business growth
• Attractive fixed salary + performance-based incentives
• Opportunity to build and scale a high-performing sales team
• Exposure to strategic decision-making and client management
• Professional growth in a rapidly expanding organization

• Strong B2B Product Manager Profiles
• Mandatory (Experience 1) - Must have 4+ years of experience with 2+ years as a Product Manager
• Mandatory (Experience 2) - Must have experience working in early-stage products (with early stage startups or in big startups/companies driving 0-to-1 product development and building MVPs)
• Mandatory (Experience 3) - Must have hands-on experience in writing PRDs, BRDs, user stories, and maintaining product documentation for cross-functional teams.
• Mandatory (Company) - Product companies only (B2B preferred)

Preferred

• Preferred (Experience) – Prior experience as a developer or tech role is a plus

Greetings from FR8 (New Olog Logistics Pvt Ltd) !!

At FR8, we leverage technology bringing India's fleet of trucks to a mobile APP platform for easy connectivity. We make trucking reliable, low-cost and simple for our customers and truck owners, by providing transparent pricing, quality service and real-time tracking using GPS. Please read about us here: http://www.fr8.in/" target="_blank">www.fr8.in.

Job Description - Full Stack Architect 

• Building interactive consumer data from multiple systems and RESTfully abstract to the UI through a Node.js backend
• Define code architecture decisions to support a high-performance and scalable product with a minimal footprint
• Address and improve any technical issues
• Collaborate well with Engineers, Architects, Managers to design and create advanced, elegant and efficient systems

• Proven 2+ years of relevant experience
• Hands-on experience in Javascript
• Expertise knowledge in React JS, Node JS & SQL

Responsibilities 

• Convert wireframes into rich interactive prototypes. 
• Work with backend development team to integrate front end code. 
• Understand business requirements and convert into functional specifications. 
• Participate in architecture and technical level discussions and takes initiative. 
• Passion for web design and eager to learn and implement the latest trends.
• A focus on delivering high-quality code through strong testing practices
• Working on Information architecture and Designing wireframes and prototypes.

Skills Required:

• 4+ years of commercial-grade web/front-end development experience.
• Strong experience in JavaScript, ideally ES6 or ES7, Node.js, building Single Page Web Applications with modern frameworks (Angular or AngularJS, React, Vue).
• 2+ years hands on experience with frameworks like react/relay/Redux/node.
• 2+ years with JS build tools like grunt,webpack,gulp etc.
• Knowledge in ES6, Webpack is a plus.
• Experience in creating web applications with delightful user experience.
• Experience working with REST APIs.
• Experience in TDD, Writing Clean & Readable code.
• Experience in Version control - Git.
• Awareness of cross-browser compatibility issues and client-side performance considerations 
• Experience in creating responsive pages and cross-browser support.
• Ability to clearly communicate thoughts and ideas by rapid prototyping.
• Debugging skills, familiar with debugging tools of all major browsers.

Nice to Have:

• Prior experience in Fintech Startups
• Knowledge of Node.js, Express js, AWS (EC2, S3, Elasticsearch)
• Knowledge and working experience with MongoDB, NOSQL