KYC UPDATION with CUSTOMER HANDLING

Required Skills:

• AWS
• Azure experience
• Micro services
• Docker
• Kubernetes Containers
• Serverless architecture
• Architected Cloud projects
• Good communication skills
• Minimum 2 years’ experience as an architect.

Job Summary:

As a Technical Architect, you will be responsible for designing, developing, and overseeing the implementation of technical solutions that meet the business needs of the organization. You will work closely with engineering teams to ensure that the architecture is scalable, secure, cost- effective, and aligned with the industry’s best practices. This is an excellent opportunity for someone with deep technical expertise and a passion for shaping the architecture of complex systems.

Key Responsibilities:

• Solution Design & Architecture: Lead the design and implementation of high-performance, scalable, and secure software architectures. Select appropriate technologies, frameworks, and platforms that align with business requirements and goals.
• Collaboration with Stakeholders: Work closely with product managers, business analysts, and development teams to understand the technical and business requirements. Translate those requirements into efficient, effective technical solutions.
• Guiding Development Teams: Provide technical leadership to development teams, ensuring the solution is implemented according to architectural principles and best practices. Offer mentorship and guidance to junior developers and architects.
• Technical Leadership: Provide technical leadership to development teams, ensuring the solution is implemented according to architectural principles and best practices. Offer mentorship and guidance to junior developers and architects.
• System Integration: Define how the application will integrate with other systems, services, or third-party tools. Implement API design and integration strategies for data exchange between various components and external systems. Oversee data flow, and design middleware or message brokers where necessary for smooth interaction between subsystems.
• Technology Evaluation & Integration: Evaluate and select new technologies, tools, and frameworks that improve system efficiency, maintainability, and scalability. Oversee the integration of systems and third- party services.
• Performance Optimization: Design and implement systems for optimal performance, including high availability, disaster recovery, and load balancing. Conduct performance tuning, troubleshoot bottlenecks, and recommend optimization strategies.
• Security & Compliance: Ensure that systems meet security best practices, and compliance standards (e.g., GDPR, HIPAA). Implement robust security protocols, data protection strategies, and threat mitigation methods.
• Documentation & Knowledge Sharing: Maintain up-to-date architecture documentation and ensure knowledge is shared across the technical teams. Promote a culture of continuous improvement and documentation within the team.
• Code Reviews & Quality Assurance: Participate in code reviews to ensure that the development follows architectural guidelines and best practices. Advocate for clean, maintainable, and high-quality code.
• Cost Management: Design cost-effective solutions that optimize resource usage and minimize operational costs, particularly for cloud-based architectures.

Qualifications & Skills:

• Education:

o Bachelor's degree in Engineering, or a related field. PMP, or similar project management certification is a plus.

• Experience:

o 10+ years of experience in software development, with at least 3-4 years in technical architecture or senior technical role.

o Proven experience designing and implementing complex, distributed systems.

• Technical Expertise:

o Strong experience with cloud platforms (AWS, Azure, Google Cloud).

o In-depth knowledge of system architecture patterns (microservices, serverless, event-driven, etc.).

o Expertise in modern programming languages (Java, C#, Python, JavaScript, etc.) and frameworks.

o Experience with databases (relational, NoSQL) and data management strategies.

• Soft Skills:

o Strong communication and interpersonal skills to work effectively with

stakeholders across the organization.

o Leadership and mentoring abilities to guide and inspire development teams.

o Problem-solving mindset with the ability to troubleshoot and resolve complex technical issues.

We are looking for a highly skilled Solution Architect with a passion for software engineering and deep experience in backend technologies, cloud, and DevOps. This role will be central in managing, designing, and delivering large-scale, scalable solutions.

Core Skills

• Strong coding and software engineering fundamentals.
• Experience in large-scale custom-built applications and platforms.
• Champion of SOLID principles, OO design, and pair programming.
• Agile, Lean, and Continuous Delivery – CI, TDD, BDD.
• Frontend experience is a plus.
• Hands-on with Java, Scala, Golang, Rust, Spark, Python, and JS frameworks.
• Experience with Docker, Kubernetes, and Infrastructure as Code.
• Excellent understanding of cloud technologies – AWS, GCP, Azure.

Responsibilities

• Own all aspects of technical development and delivery.
• Understand project requirements and create architecture documentation.
• Ensure adherence to development best practices through code reviews.

We are a full-service digital marketing and e-commerce agency committed to helping businesses of all sizes achieve their online goals. We are looking for a highly motivated and results-driven E-commerce Executive to join our team. As an Ecommerce Executive, you will be responsible for managing our online store and ensuring that our customers have a seamless shopping experience. You will work closely with our marketing, operations, and customer service teams to drive sales and increase customer loyalty.

Key Responsibilities:

1. Manage the day-to-day operations of our online store, including product listing, inventory management, order processing, and shipping on various portals like Amazon, Flipkart, Meesho, Paytm, Myntra, Mirraw, Nykaa, and Shopify, etc.

2. Develop and execute e-commerce marketing strategies to drive traffic and sales, including email marketing, social media advertising, and search engine optimization (SEO).

3. Analyze sales data and customer behavior to identify trends and opportunities for improvement, and provide recommendations for product assortment, pricing, and promotions.

4. Manage relationships with vendors and partners to ensure the timely delivery of products and services.

5. Monitor customer reviews and feedback and respond to inquiries and complaints in a timely and professional manner.

6. Develop and maintain a deep understanding of the competitive landscape and industry trends to inform business strategy and drive innovation.

7. Work closely with our offline sales team to ensure a seamless shopping experience for our customers across all channels.

8. Manage and optimize product listings, ensuring that all product information, images, and prices are accurate and up-to-date.

9. Monitor website performance and user experience, and identify areas for improvement to increase conversion rates and customer satisfaction.

10. Develop and execute promotional campaigns, such as discounts, coupon codes, and free shipping offers, to drive sales and increase customer engagement.

11. Collaborate with the design and content teams to create visually appealing and engaging website content, such as banners, landing pages, and product videos.

12. Monitor inventory levels and work closely with the operations team to ensure timely and accurate order fulfillment and delivery.

13. Analyze website traffic and sales data to identify patterns and insights, and provide recommendations for business growth and optimization.

14. Stay up-to-date with industry trends, best practices, and emerging technologies, and apply them to improve our e-commerce operations and customer experience.

Requirements:

• Bachelor's degree in business, marketing, or a related field.
• 2-3 years of experience in e-commerce, preferably in the fashion industry.
• Strong understanding of e-commerce platforms, technologies, and tools, including Shopify, Magento, and Google Analytics.
• Experience with email marketing, social media advertising, and SEO.
• Strong analytical skills and the ability to use data to drive business decisions.
• Excellent communication and interpersonal skills.
• Strong organizational skills and the ability to manage multiple tasks and priorities.
• Ability to work independently and as part of a team.

This is an exciting opportunity for a highly motivated and results-driven individual to join a fast-growing e-commerce company and make a significant impact on our business. We offer a competitive salary, a dynamic work environment, and opportunities for professional growth and development.

If you are passionate about e-commerce and the fashion industry and are looking for a challenging and rewarding career, we would love to hear from you. Please submit your resume and a cover letter outlining your qualifications and interest in the position to apply for this role.

What you need to have:

• Proven hands-on Software Development experience
• Proven working experience in Java development
• Hands on experience in designing and developing applications using Java EE platforms
• Object Oriented analysis and design using common design patterns.