KYC UPDATION with CUSTOMER HANDLING

To recruit good quality prospective sales candidate and ensure that they are completing probation in order to achieve the sales target set by the company

Looking for SAP Master Data migration consultant to lead & support the execution of Data cleansing activities in ECC for EWM/TM implementation. This is a remote role with hands on participation into Master Data related project activities. We has an existing MDG solution which is deployed on an S/4 HANA HUB and we support our ERP operations on SAP ECC version. Focus of master data technical consultant will be to support data cleansing activities on Business Partners in ECC and support EWM/TM decentralized system implementation. 

Responsibilities:

• Lead technical master data cleansing of Business Partners in SAP/ECC to support EWM/TM implementation
• Support the Functional Consultants during business process discussions with customer teams
• Assist the Functional Consultant in gathering the requirements and ultimately set up a fully functional development, test, and production environment to deliver cleansed Master Data required for EWM/TM implementation.
• Responsible for making solution recommendations considering scope and client requirements
• Prepare the technical specifications based on the functional specifications supplied by the functional consultant
• Engage with project teams for Data migration and Master Data design discussions
• Error resolution for Data migration activities to support milestone projects for the organization.

Requirements:

• Hands on implementation experience on projects involving SAP S/4 HANA Solution for: Business Partners, Customer, Vendor, Material
• Good understanding of Master Data number ranges across Data domains
• Good understanding of Master Data related configuration across Business Partners and Material domain
• Good understanding of Master Data Idocs /ALE distribution, Business Partner concept, Customer Vendor (CVI) Integration with S/4 HANA, SLG1 Error resolutions and Data validation.
• Strong knowledge of standard Master Data tables both from ECC and S/4 HANA.
• Ability to work on migration of existing master data into target S/4 HANA systems
• Have worked on data replication framework (DRF), data import using DIF, SOA service, ALE configuration.
• Knowledge on S/4 HANA Migration projects with expertise on industry best practices for Master Data implementation.
• Experience in supporting UAT phase and go-live period of SAP Master Data

Preferred:

• Degree in area of specialization.
• Proven skills as a team member, team lead on at least three full life cycle implementations for Data migration activities on S/4 HANA migration projects from ECC. (ECC to S/4 HANA)
• A proven resource in defining systems strategy, developing systems requirements, designing and prototyping, testing, training, defining support procedures, and implementing practical business solutions under multiple deadlines.
• Ability to work independently, manage project deliverables.
• Adept at implementing technology-enabled business solutions for clients as part of a high-talent team.
• Strong oral and written communication skills, including presentation skills (MS Visio, MS PowerPoint).
• Strong problem solving and troubleshooting skills with the ability to exercise mature judgment.
• Ability to collaborate with clients and have a strong desire to excel.
• Adept at implementing technology-enabled business solutions for us. as part of a high-talent team
• Resource can be working remote / offshore with working hours between ~ 6 PM EST team. 3PM EST. Major availability.

Primary Responsibilities: 

• Y-Axis receives over 45,000 enquiries each month. You will be responsible for counseling these enquiries and selling our services, over the phone, email & in person. 
• Advice on the overseas options available, so as to enable the candidates & their family make an educated choice & the right decision. 
• Give clear and accurate information based on the current immigration & visa laws & policies. 
• Provide a fair and neutral evaluation of a candidate’s profile. 
• Provide a personal global career strategy customized to their needs. 
• Achieve excellent customer service by proactively responding to client queries and advising 
• customers on their overseas immigration and visa needs. 
• Meet the assigned targets 

Thoughtworks is a global software consultancy with an aim to create a positive impact on the world through technology. Our community of technologists thinks disruptively to deliver pragmatic solutions for our clients' most complex challenges. We are curious minds who come together as collaborative and inclusive teams to push boundaries, free to be ourselves and make our mark in tech.

Our developers have been contributing code to major organizations and open source projects for over 25 years. They’ve also been writing books, speaking at conferences and helping push software development forward, changing companies and even industries along the way. We passionately believe that software quality is driven by open communication, review and collaboration. That’s why we’re such vehement supporters of open source and have made significant contributions to open source tools for testing, continuous delivery (GoCD), continuous integration (CruiseControl), machine learning and healthcare. 

As consultants, we https://www.thoughtworks.com/careers/hub/consultant-life">work with our clients to ensure we’re evolving their technology and empowering adaptive mindsets to meet their business goals. You could influence the digital strategy of a retail giant, build a bold new mobile application for a bank or redesign platforms using event sourcing and intelligent data pipelines. You will use the latest Lean and Agile thinking, create pragmatic solutions to solve mission-critical problems and challenge yourself every day.

For a team to thrive, it needs active collaboration and room for healthy, respectful debate. Senior Developers are the technologists who cultivate this environment while driving teams toward delivering on an ambitious tech vision and acting as mentors for more junior-level consultants. You will leverage deep technical knowledge to solve more complex business problems and actively assess your team’s health, code quality and nonfunctional pipelines. 

You’ll spend time on the following:

• You will use continuous delivery practices to deliver high-quality software as well as value to end customers as early as possible.
• You will work in collaborative, value-driven teams to build innovative customer experiences for our clients
• Create large-scale distributed systems out of microservices
• You will apply the latest technology thinking from ourhttps://www.thoughtworks.com/radar"> tech radar to solve client problems
• Efficiently utilize DevOps tools and practices to build and deploy software
• You will lead or take part in the entire cycle of software consulting and delivery from ideation to deployment and everything in between
• You will act as a mentor for less-experienced peers through both your technical knowledge and leadership skills 

Here’s what we’re looking for:

• 4-8 years of experience with two or more development languages such as Java/C#/Python/Go/Node.js etc
• You can skillfully write high-quality, well-tested code and you are comfortable with Object-Oriented programming
• Presence in the external tech community: you proactively share your expertise with others via speaking engagements, contributions to open source, blogs and more
• Comfortability with Agile methods, such as Extreme Programming (XP), Scrum and/or Kanban
• You enjoy influencing others and always advocate for technical excellence while being open to change when needed 
• You’re willing and able to commit to travel to client sites in order to solve their business problems
• You’re resilient in ambiguous situations and can approach challenges from multiple perspectives
• Bonus points if you have working knowledge of cloud technology such as AWS, Azure, Kubernetes and Docker

• Managing clients by working closely with them and understanding their business needs and challenges
• On-boarding new clients and also developing and maintaining healthy and professional relationships with current clients
• Maintaining high levels of customer engagement and customer satisfaction in turn leading to continued business from key accounts
• Educating and promoting the company’s services to the clients
• Acting as the point-of-contact for the clients and also mediating between the clients and the company
• Handling and solving escalations from clients, as and when received and making sure the client account is retained
• Renewing subscriptions on a timely-basis
• Compiling and presenting reports to the business by maintaining and managing relevant data
• Managing a team of customer success executives and leading them towards achieving the business goals
• Partnering and working closely with internal teams to meet the business needs of the customers

What you need to have:

• Graduation is a must
• Relevant experience in customer success management and also experienced in handling a team
• B2B SaaS background
• Willingness to work 6-days a week
• Excellent communication and presentation skills
• An analytical mindset and also go-getter attitude
• Expertise in MS Suite
• Min experience of 2 years