
Responsibilities:
Respond to customer queries in a timely and accurate way, via phone.
Identify customer needs and help customers use specific features.
Inform customers about new features and functionalities.
Gather customer feedback and share with our Product, Sales and Marketing teams.
Shift Timing: 1pm-9.30pm (UK)
8pm-5am (US)
** Must have excellent communication skill in English .
Freshers also can apply.
Interview Mode: Face to face
Contact: Sanjukta (HR) @ 90381^69266/ sanjukta.seal at the rate adretsoftware.com

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Company name: JPMorgan (JPMC)
Job Category: Predictive Science
Location: Parcel 9, Embassy Tech Village, Outer Ring Road, Deverabeesanhalli Village, Varthur Hobli, Bengaluru
Job Schedule: Full time
JOB DESCRIPTION
JPMC is hiring the best talents to join the growing Asset and Wealth Management AI team. We are executing like a startup and building next-generation technology that combines JPMC unique data and full-service advantage to develop high impact AI applications and platforms in the financial services industry. We are looking for hands-on ML Engineering leader and expert who is excited about the opportunity.
As a senior ML and GenAI engineer, you will play a lead role as a senior member of our global team. Your responsibilities will entail hands on development of high-impact business solutions through data analysis, developing cutting edge ML and LLM models, and deploying these models to production environments on AWS or Azure.
You'll combine your years of proven development expertise with a never-ending quest to create innovative technology through solid engineering practices. Your passion and experience in one or more technology domains will help solve complex business problems to serve our Private Bank clients. As a constant learner and early adopter, you’re already embracing leading-edge technologies and methodologies; your example encourages others to follow suit.
Job responsibilities
• Hands-on architecture and implementation of lighthouse ML and LLM-powered solutions
• Close partnership with peers in a geographically dispersed team and colleagues across organizational lines
• Collaborate across JPMorgan AWM’s lines of business and functions to accelerate adoption of common AI capabilities
• Design and implement highly scalable and reliable data processing pipelines and deploy model inference services.
• Deploy solutions into public cloud infrastructure
• Experiment, develop and productionize high quality machine learning models, services, and platforms to make a huge technology and business impact
Required qualifications, capabilities, and skills
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• Experience in using LLMs (OpenAI, Claude or other models) to solve business problems, including full workflow toolset, such as tracing, evaluations and guardrails. Understanding of LLM fine-tuning and inference a plus
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• Excellent communication skills and ability to communicate with senior technical and business partners
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• Expert in at least one of the following areas: Natural Language Processing, Reinforcement Learning, Ranking and Recommendation, or Time Series Analysis.
• Knowledge of machine learning frameworks: Pytorch, Keras, MXNet, Scikit-Learn
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ABOUT US
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
ABOUT THE TEAM
J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.


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Qualification Eligibility:
Graduates - Minimum 1 year experienxce required
You are required to have skills in the following areas:
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- Proven experience in developing Salesforce applications and interfaces:
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- Sales, Service Cloud and Force.com
- Salesforce Lightning experience is a must
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- Certifications in Salesforce Admin, Salesforce Platform Developer, and Salesforce Platform Developer II
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- Design, develop, test, and document innovative sales and marketing solutions
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- Good communication & problem-solving skills.
- Quick Learner with and ability to jump into an existing code base and understand the code quickly and make enhancements as business demands change.
- Experience working with Onsite Team.

•Web frameworks: Django, Flask
•JavaScript libraries: jQuery
•Web servers: Nginx, Apache, uWSGI
•Data stores/tools: MySQL, PostgreSQL, SQLAlchemy, Redis, MongoDB, ElasticSearch
•Virtualization: AWS, VMWare, VirtualBox, Docker
•Web scraping and browser automation
•Selenium
Good to Have Skills
•ExperiencewithFrontendJavaScriptFrameworks
•Experience with third party and OAuth implementations.
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Must Have Traits
•Self Starter
•Able to manage projects with minimal hand-holding
•Good verbal and written communication skills
•Enthusiastic, able to research and implement new technologies
•Ability to handle high-pressure situations
Experience Specifics
•Proven expertise in product development •GoodandPracticalUnderstandingofPython(2.7,3.3+)
•Hands on with Linux systems for deploying systems and applications
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- Predict resources needed to reach objectives and manage resources in an effective and efficient manner
- Prepare budget based on scope of work and resource requirements
- Track project costs in order to meet budget
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Our young and rapidly growing team at Zycus is looking to fill out vacant positions for Java Developers. We are a well established SAAS based company, with 20+ years of AI legacy and experience in the industry. Once you join us, you will get to innovate and experience the latest technologies including Artificial Intelligence, Machine Learning and AWS Cloud. We are looking for candidates well versed with Java/J2EE, Spring boot, Microservices, Hibernate, JMS/ Kafka/ Rabbit and most importantly an expert in design patterns. Exposure to Cloud platform, Full stack environment and Agile methodology, would be a plus.
We are looking for curious, collaborative candidates who are willing to learn and ready to take up new exciting endeavors. You are going to work together with the team on complex innovative projects in the industry. We are basically looking for an enthusiastic candidate with a coding experience of about 5-10 years, with a hands-on experience in Software Product Development and ownership.
You could be a perfect fit if you,
- understand use cases and product requirements, can design, develop, review (code/design), unit test, module test, integration test, documentation for PDLC.
- are an expert in maintaining, enhancing, bug fixing and following standard documentation process laid down for the project.
- follow the defined PDLC process and participate in improving the process, work with cross functional team to achieve project delivery goal.
- ensure all the work meets or exceeds predefined quality standards through exhaustive testing, peer reviews SQA process standards.
- are able to build solution which is easily scalable, high speed/ real-time performance, configurable, deploy-able and secure in SaaS environment using any open source tech stack.
- are able to identify, track and mitigate risks to the product
- are responsible for planning product iterations and releasing iterations on schedule.
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- 5-10 years’ experience in Java, J2EE and associated technologies (Spring, Hibernate, Web Services, Micro Services, Spring boot)
- Technical Skills: Core Java, Advanced Java, J2EE, Exception handling, Collections, Oops, UML, Oracle, Jenkins, Maven & Linux
- Should be able to build solutions which is easily configurable, deploy able and secure in SaaS environment.
- Must have worked spring boot Extensively.
- Strong hands on development experience in Java, J2EE.
- Product development experience in agile environment will be a big plus though not mandatory.
- Highly Tech Savvy and hands-on.
- Strong evidence of a solution/product created ground up.
Product Development:
- Has in-depth knowledge on technology and end to end development processes.
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Benefits
Five Reasons Why You Should Join Zycus
- Cloud Product Company: We are a Cloud SaaS Company and our products are created by using the latest technologies like ML and AI. Our UI is in Angular JS and we are developing our mobile apps using React.
- A Market Leader: Zycus is recognized by Gartner (world’s leading market research analyst) as a Leader in Procurement Software Suites.
- Move between Roles: We believe that change leads to growth and therefore we allow our employees to shift careers and move to different roles and functions within the organization
- Get a Global Exposure: You get to work and deal with our global customers.
- Create an Impact: Zycus gives you the environment to create an impact on the product and transform your ideas into reality. Even our junior engineers get the opportunity to work on different product features.
About Us
Zycus is a pioneer in Cognitive Procurement software and has been a trusted partner of choice for large global enterprises for two decades. Zycus has been consistently recognized by Gartner, Forrester, and other analysts for its Source to Pay integrated suite. Zycus powers its S2P software with the revolutionary Merlin AI Suite. Merlin AI takes over the tactical tasks and empowers procurement and AP officers to focus on strategic projects; offers data-driven actionable insights for quicker and smarter decisions, and its conversational AI offers a B2C type user-experience to the end-users.
Zycus helps enterprises drive real savings, reduce risks, and boost compliance, and its seamless, intuitive, and easy-to-use user interface ensures high adoption and value across the organization.
Start your #CognitiveProcurement journey with us, as you are #MeantforMore
Click here to Apply : https://apply.workable.com/zycus-1/j/E3B421108A/">Java Developer - Zycus (workable.com)



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