Responsibilities:
Respond to customer queries in a timely and accurate way, via phone.
Identify customer needs and help customers use specific features.
Inform customers about new features and functionalities.
Gather customer feedback and share with our Product, Sales and Marketing teams.
Shift Timing: 1pm-9.30pm (UK)
8pm-5am (US)
** Must have excellent communication skill in English .
Freshers also can apply.
Interview Mode: Face to face
Contact: Sanjukta (HR) @ 90381^69266/ sanjukta.seal at the rate adretsoftware.com
About Adret Software Services Pvt Ltd
About
Company social profiles
Similar jobs
About HighLevel:
HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have 1000+ employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home.
Our Website - https://www.gohighlevel.com/
YouTube Channel - https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g
Blog Post - https://blog.gohighlevel.com/general-atlantic-joins-highlevel/
Our Customers:
HighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 450K million businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors.
Scale at HighLevel:
We work at scale; our infrastructure handles around 3 Billion+ API hits & 2 Billion+ message events monthly and over 25M views of customer pages daily. We also handle over 80 Terabytes of data across 5 Databases.
About the Team:
The Expansion Products team is responsible for driving volumetric & usage based upgrades and upsells within the platform to maximize revenue potential (apart from the subscription revenue). We do this by building innovative products & features that solve real-world problems for agencies and allow them to consolidate their offering to their clients in a single platform packaged under their white-labled brand. The expansion products team focuses exclusively on products that can demonstrate adoption, drive up engagement in target segments and are easily monetizable. This team handles multiple product areas including Phone System, email system, online listing integration, WordPress Hosting, Memberships & Courses, Mobile Apps, etc.
About the Role:
We are looking for an experienced software engineer with strong technical and communication skills who has developed full stack web apps, created solid APIs and beautiful interfaces for consuming them in user friendly apps. Focusing on details and well written self documented code are essential for this position. You can expect to collaborate with a solid team of designers, product managers, developers and testers on a daily basis. You must be experienced in building highly scalable and resilient systems that can meet our customer needs.
Responsibilities:
- Responsible for developing scalable backend services for memberships & courses
- Taking the lead in designing, developing and managing APIs, services
- Creating / customizing various components and web applications in Vue.js
- Work with a great team of developers, designers and QA testers
- Reviewing, writing clean, tested, manageable code for services that scale to affect thousands of users everyday
- Troubleshoot, test, and maintain the core product software and databases to ensure strong optimization and functionality
Qualifications:
- Solid Experience in Full stack engineering with Node.js and modern Javascript frameworks like Vue.js[preferred], React.js, Angular.
- Proficient in building scalable applications and should be comfortable understanding the flow of the software
- Experience with relational/non-relational databases ex: MySQL / MongoDB / Firestore and have used them to build backend services
- Ability to design and build web services, and integrations with third parties through API
- Proficient understanding of code versioning tools such as Git / SVN
- Experience with GCP technologies
- Experience with Stripe integrations
- Experience building media streaming applications
Roles and Responsibilities:The incumbent will be:
1.) Responsible for inbound/outbound prospect calls and convert them into sales.
2.) Sell products by establishing and developing relationships with prospects.
3.) Ability to convert high revenue leads.
4.) Ability to retain customers to increase repeat business.
5.) Customer identification, call planning, account management and closing.
6.) Maintain all clients contact details in CRM system (Clients Contacts, Call Reports, Price Quotes, Email Correspondence.
7.) Develop and maintain business plans to achieve sales targets.
Desired profile:
1. Graduate in any stream. Engineering graduates preferred.
2. Experience in online / telesales / telemarketing.
3. Proficiency in spoken English is a must.
4. Familiarity with e-commerce and its components
5. Knowledge on software like Zoho CRM, Salesforce is an added advantage.
6. Highly analytical, self-driven individuals preferred.
Position: SFDC Developer (Salesforce Developer)
Experience: 4+ Years
Job Location: Hyderabad
Mandatory Skills: Salesforce with 4+ years with Lightning, Aura/LWC one is mandatory.
Job Description
Job Description – Senior Salesforce Developer
Roles and Responsibilities:
· Ability to identify, build, and integrate various technologies to provide client solutions and associate applications using SalesForce.com and other technologies
· Participate and collaborate on the design
· Provide input to and guidance on technical design, integration, development, configuration, and customization efforts, and document as required
· Develop high-quality solutions based on specifications as indicated in the design
· Test all items developed before turning them over to the testing team and client
· Support deployment activities
· Ability to collaborate with others and create and maintain positive relationships with multiple internal groups to support ongoing project development
· Ability to effectively deliver results on several development projects
· Participate in all appropriate product, sales, and procedural training and certification to acquire and maintain the knowledge necessary to be effective in the position
· Attain quarterly and annual objectives assigned by management
· Achieve and Maintain Service Cloud Consultant and Developer Certifications
Required Skills:
· B.S. Computer Science, Software Engineering, MIS or equivalent work experience
· 4 to 8 years of development experience
· 4+ years of Implementation, Design, Configuration and Development experience within Salesforce is required
· Solid understanding of the overall architecture of the Salesforce platform
· Experience with Salesforce platform - Sales/Service cloud, Force.com, Administration/Configuration, Apex, Visualforce, Force.com APIs, data loader, Lightning
· Salesforce Force.com Platform Developer 1 & 2 certifications
· Experience with Agile methodology
· Highly motivated self-starter with a desire to "go the extra mile"
· Solid oral, written, presentation and interpersonal communication skills
· Proven time management skills in a dynamic development environment
· Ability to work as part of a team to solve technical problems in varied political and geographic environments
Desired Skills:
· Salesforce Service Cloud, Salesforce Administrator, Salesforce Developer Certifications, Marketing Cloud
· CRM, Interaction Management, CTI, Case Management and Technologies that support these
Who We Are
Grip is building a new category of investment options for the new-age of Indian Investors. Millennials
don’t communicate, shop, pay, entertain and work like the previous generation - then why should they
invest the same way?
Started in June’20, Grip has seen 20% month-on-month growth to become one of India’s fastest-
growing destinations for alternative investments. Today, Grip offers multiple investment options providing
8-16% annual returns and 1-60 month tenures as the country’s only multi- asset (lease financing,
inventory financing, corporate bonds start-up equity, commercial real estate ) investment platform. With a
minimum investment size of INR 20,000, Grip is democratizing investment options that have previously
only been available to the largest funds and family offices.
Finance and technology (FinTech) is what we do, but people are at the core of our mission. From client-
facing roles to technology, and everywhere in between, you’ll work alongside a diverse team who loves
to solve problems, think creatively, and fly the plane as we continue to build it.
In the News
- Money Control : Click Here
- Hindu Business : Click Here
What We Can Offer You
● Young and fast-growing company with a healthy work-life balance
● Great culture based on the following core values
○ Courage
○ Transparency
○ Ownership
○ Customer Obsession
○ Celebration
● Lean structure and no micromanaging. You get to own your work
● The Company has turned two so you get a seat on rocketship that’s just taking off!
● High focus on Learning & Development and monetary support for relevant upskilling
● Competitive compensation along with equity ownership for wealth creation
What You’ll Do
● Design cloud infrastructure that is secure, scalable, and highly available onAWS
● Work collaboratively with software engineering to define infrastructure and
deploying requirements
● Provision, configure and maintain AWS cloud infrastructure defined as code
● Ensure configuration and compliance with configuration management tools
● Administer and troubleshoot Linux based systems
● Troubleshoot problems across a wide array of services and functional areas
● Build and maintain operational tools for deployment, monitoring, and analysis of AWS
infrastructure and systems
● Perform infrastructure cost analysis and optimization
Your Superpowers
● At least 3-5 years of experience building and maintaining AWS infrastructure
(VPC,EC2, Security Groups, IAM, ECS, CodeDeploy, CloudFront,
S3,RDS,Elasticbeanstalk)
● Strong understanding of how to secure AWS environments and meet
compliance requirements
● Expertise using Chef/Cloudformation/Ansible for configuration management
● Hands-on experience deploying and managing infrastructure with Terraform
● Solid foundation of networking and Linux administration
● Experience with Docker, GitHub, Kubernetes,, ELK and deploying applications onAWS
● Ability to learn/use a wide variety of open source technologies and tools
● Strong bias for action and ownership
1. Serve as a day-to-day point of client contact
2. Writing creative briefs & minutes of the meeting and de-briefing the team
3. Research and prepare client presentations, reports and conduct in-person client meetings
4. Research on industry & competitor trends to apply best practices to client portfolio
5. Understanding client goals/objectives and their creative requirements including Branding,Packaging, UI/UX Design, Social Media, Content Development, Web Development, Graphic Design, Digital Marketing & more
6. Work jointly with the internal team to drive strategy & development
7. Identify growth opportunities from the client portfolio and drive revenue by upselling
8. Research & keep current on emerging online trends and best practices within the Creative Digital Industry.
10. Maintaining profitability of all the projects and completing projects within stipulated timelines.
11. Keeping a track of all the payment milestones for the projects.
12. Being a part of brainstorming sessions with the creative team to facilitate good campaigns.
- Should have excellent communication and English language skills (written and verbal) with good typing speed
- Process customer request in a timely and comprehensive manner to ensure customer satisfaction with Inbound and Outbound calls/emails/chat
- Highlight issues through feedback and recommend changes in workflows, procedures and service levels to meet customer needs and to ensure quality service always
- Grow and nurture customer relationships on every interaction that results in measurable Customer value
- Document necessary account information and offer custom solutions that benefit the customer
- Deliver extraordinary results measured by customer satisfaction, effectiveness, efficiency and quality
- Balance customer interests with the interests of company
- Resolve all customer queries and follow established problem ticket recording procedures as appropriate
- Gather relevant information from customers as required and update it accurately to facilitate the decision process
Job Description:
Mandatory Skills: Java, J2ee, spring, hibernate, spring mvc.
Preferred: Restful, microservices, spring boot.
Website: https://www.games24x7.com">https://www.games24x7.com
Should be able to use the transformations components to transform the data
Should possess knowledge on incremental load, full load etc.
Should Design, build and deploy effective packages
Should be able to schedule these packages through task schedulers
Implement stored procedures and effectively query a database
Translate requirements from the business and analyst into technical code
Identify and test for bugs and bottlenecks in the ETL solution
Ensure the best possible performance and quality in the packages
Provide support and fix issues in the packages
Writes advanced SQL including some query tuning
Experience in the identification of data quality
Some database design experience is helpful
Experience designing and building complete ETL/SSIS processes moving and transforming data for
ODS, Staging, and Data Warehousing