Web Developer

Job Title: Full Stack Engineer (Real-Time Audio Systems) – Voice AI

Location: Remote

Experience: 4+ Years

Employment Type: Full-time

About the Role

We’re looking for an experienced engineer to lead the development of a real-time Voice AI platform. This role blends deep expertise in conversational AI, audio infrastructure, and full-stack systems, making you a key contributor to building natural, low-latency voice-driven agents for complex healthcare workflows and beyond.

You’ll work directly with the founding team to build and deploy production-grade voice AI systems.

If you love working with WebRTC, WebSockets, and streaming pipelines, this is the place to build something impactful.

Key Responsibilities

• Build and optimize voice-driven AI systems integrating ASR (speech recognition), TTS (speech synthesis), and LLM inference with WebRTC and WebSocket infrastructure.
• Orchestrate multi-turn conversations using frameworks like Pipecat with memory and context management.
• Develop scalable backends and APIs to support streaming audio pipelines, stateful agents, and secure healthcare workflows.
• Implement real-time communication features with low-latency audio streaming pipelines.
• Collaborate closely with research, engineering, and product teams to ship experiments and deploy into production rapidly.
• Monitor, optimize, and maintain deployed voice agents for high reliability, safety, and performance.
• Translate experimental AI audio models into production-ready services.

Requirements

• 4+ years of software engineering experience with a focus on real-time systems, streaming, or conversational AI.
• Proven experience building and deploying voice AI, audio/video, or low-latency communication systems.
• Strong proficiency in Python (FastAPI, async frameworks, LangChain or similar).
• Working knowledge of modern front-end frameworks like Next.js (preferred).
• Hands-on experience with WebRTC, WebSockets, Redis, Kafka, Docker, and AWS.
• Exposure to healthcare tech, RCM, or regulated environments (highly valued).

Bonus Points

• Contributions to open-source audio/media projects.
• Experience with DSP, live streaming, or media infrastructure.
• Familiarity with observability tools (e.g., Grafana, Prometheus).
• Passion for reading research papers and discussing the future of voice communication.

Responsibilities:

• Conduct associate-level recruitment activities.
• Utilize job portals, LinkedIn, and Applicant Tracking Systems effectively.
• Coordinate with different departments to facilitate HR-related processes.
• Participate in HR projects, initiatives, and process improvements as assigned.
• Draft business emails and documents proficiently as required.
• Coordinate end-to-end activities with various vendors.
• Ensure sufficient and timely arrangement of assets.
• Support employee engagement initiatives and events.
• Stay updated with industry best practices and trends and make recommendations for process enhancements.
• Contribute to a positive and collaborative work environment within the people team and across the organization.

Competencies:

• Excellent attention to detail and organizational skills.
• Strong interpersonal and communication skills at all levels of the organization.
• Solid understanding of HR processes and best practices.
• Proficient in using G Suite (Sheets, Docs, Slides) and MS Office Suite (Word, Excel, PowerPoint).
• Ability to handle sensitive and confidential information with integrity and discretion.
• Strong communication skills, both verbal and written.
• Ability to prioritize tasks and work efficiently in a fast-paced environment

We are looking for passionate and highly driven Academic Counselors to join our dynamic team. The ideal candidate will play a pivotal role in guiding students in their upskilling journey by recommending suitable courses in Data Science and other emerging Tech domains. If you have a flair for sales, excellent communication skills, and a passion for education, we'd love to meet you.

MINIMUM 1 year of ED TECH SALES experience required.

Responsibilities:

• Counsel prospective learners via phone, email, or in-person to help them understand the value and benefits of our tech programs.
• Drive sales conversion by identifying student needs and recommending suitable programs.
• Manage the complete sales cycle: lead qualification, counseling, follow-ups, and closure.
• Maintain accurate records of leads, interactions, and outcomes using CRM tools.
• Meet or exceed monthly targets and KPIs.
• Provide detailed course information, industry insights, and address queries effectively.

Requirements:

• Bachelor's degree in any field.
• MINIMUM 1 year of ED TECH SALES experience required.
• Excellent verbal and written communication skills in English.
• Strong interpersonal skills with the ability to influence and negotiate.
• Self-motivated and target-driven with a problem-solving attitude.
• Tech-savvy and comfortable working in a fast-paced environment.

Preferred Qualifications:

• Prior experience in selling Data Science, Tech, or Professional Certification Courses is a plus.
• Knowledge of CRM software (e. g., Salesforce, Zoho) preferred.

Responsibilities:

• Onboarding and Training:
• Guide new customers through the onboarding process, ensuring a smooth and efficient implementation.
• Conduct training sessions and provide educational resources to help customers maximize the value of our products/services.
• Relationship Management:
• Build and maintain strong, long-term relationships with assigned customers.
• Serve as the primary point of contact for customer inquiries and concerns.
• Proactively engage with customers to understand their needs and challenges.
• Customer Advocacy:
• Act as the voice of the customer within the organization, providing feedback to product and development teams.
• Identify opportunities to improve the customer experience and advocate for customer-centric solutions.

Position: SRE/ DevOps

Experience: 6-10 Years

Location: Bengaluru/Mangalore

CodeCraft Technologies is a multi-award-winning creative engineering company offering design and technology solutions on mobile, web and cloud platforms.

We are seeking a highly skilled and motivated Site Reliability Engineer (SRE) to join our dynamic team. As an SRE, you will play a crucial role in ensuring the reliability, availability, and performance of our systems and applications. You will work closely with the development team to build and maintain scalable infrastructure, implement best practices in CI/CD, and contribute to the overall stability of our technology stack.

Roles and Responsibilities:

·       CI/CD and DevOps:

o  Implement and maintain robust Continuous Integration/Continuous Deployment (CI/CD) pipelines to ensure efficient and reliable software delivery.

o  Collaborate with development teams to integrate DevOps principles into the software development lifecycle.

o  Experience with pipelines such as Github actions, GitLab, Azure DevOps,CircleCI is a plus.

·       Test Automation:

o  Develop and maintain automated testing frameworks to validate system functionality, performance, and reliability.

o  Collaborate with QA teams to enhance test coverage and improve overall testing efficiency.

·       Logging/Monitoring:

o  Design, implement, and manage logging and monitoring solutions to proactively identify and address potential issues.

o  Respond to incidents and alerts to ensure system uptime and performance.

·       Infrastructure as Code (IaC):

o  Utilize Terraform (or other tools) to define and manage infrastructure as code, ensuring scalability, security, and consistency across environments.

·       Elastic Stack:

o  Implement and manage Elastic Stack (ELK) for log and data analysis to gain insights into system performance and troubleshoot issues effectively.

·       Cloud Platforms:

o  Work with cloud platforms such as AWS, GCP, and Azure to deploy and manage scalable and resilient infrastructure.

o  Optimize cloud resources for cost efficiency and performance.

·       Vulnerability Management:

o  Conduct regular vulnerability assessments and implement measures to address and remediate identified vulnerabilities.

o  Collaborate with security teams to ensure a robust security posture.

·       Security Assessment:

o  Perform security assessments and audits to identify and address potential security risks.

o  Implement security best practices and stay current with industry trends and emerging threats.

o  Experience with tools such as GCP Security Command Center, and AWS Security Hub is a plus.

·       Third-Party Hardware Providers:

o  Collaborate with third-party hardware providers to integrate and support hardware components within the infrastructure.

Desired Profile:

·       The candidate should be willing to work in the EST time zone, i.e. from 6 PM to 2 AM.

·       Excellent communication and interpersonal skills

·       Bachelor’s Degree

·       Certifications related to this field shall be an added advantage.

• Cultivating solid relationships with clients through the provision of exceptional after-sales service.
• Creating a positive onboarding experience for new clients.
• Regularly interacting with clients through telephone calls, email communications, or face-to-face meetings.
• Identifying ways to overcome clients' initial dislike of company products.
• Maintaining an accurate record of all existing and potential clients.
• Responding to client inquiries in a timely and professional manner.
• Training and providing overall guidance to client service employees.
• Organizing training seminars to enable clients to fully utilize product features and benefits.
• Ensuring that the correct terms of sale are entered into the client database to prevent avoidable billing issues.

Role Description:

• You will be part of the data delivery team and will have the opportunity to develop a deep understanding of the domain/function.
• You will design and drive the work plan for the optimization/automation and standardization of the processes incorporating best practices to achieve efficiency gains.
• You will run data engineering pipelines, link raw client data with data model, conduct data assessment, perform data quality checks, and transform data using ETL tools.
• You will perform data transformations, modeling, and validation activities, as well as configure applications to the client context. You will also develop scripts to validate, transform, and load raw data using programming languages such as Python and / or PySpark.
• In this role, you will determine database structural requirements by analyzing client operations, applications, and programming.
• You will develop cross-site relationships to enhance idea generation, and manage stakeholders.
• Lastly, you will collaborate with the team to support ongoing business processes by delivering high-quality end products on-time and perform quality checks wherever required.