Web Developer

About MyOperator

MyOperator is a Business AI Operator and a category leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform.

Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single no-code platform.

Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement.

Role Overview

We are looking for a target-oriented Customer Success Executive / Account Manager to manage and grow a portfolio of small and mid-sized business clients.

The primary responsibility of this role is to drive revenue from existing accounts through renewals, cross-sell, and up-sell opportunities, while ensuring high customer satisfaction and minimizing churn.

The candidate will take complete ownership of assigned accounts, act as a trusted advisor to clients, and collaborate closely with internal teams to resolve issues effectively.

Key Responsibilities

Account Management

• Manage and maintain relationships with assigned customer accounts
• Take complete ownership of revenue growth from existing clients
• Ensure timely contract renewals and account retention

Revenue Growth

• Identify opportunities for cross-sell and up-sell
• Drive account expansion and revenue growth from existing customers
• Meet monthly and quarterly revenue targets

Customer Success

• Ensure customers are effectively using the product and receiving value
• Act as the primary point of contact for account-related queries
• Resolve customer issues by coordinating with internal teams

Retention & Risk Management

• Identify potential churn risks and take proactive measures
• Maintain long-term relationships with customers

CRM & Data Management

• Maintain accurate records of all customer interactions in CRM
• Ensure proper account updates and data accuracy

Customer Satisfaction

• Maintain high CSAT scores
• Encourage positive customer feedback and reviews

Requirements

• Graduate in any discipline
• 1–2 years of experience in Customer Success / Account Management / Sales roles
• Excellent communication and interpersonal skills
• Customer-first mindset with strong problem-solving ability
• Proficiency in MS Excel and CRM tools
• Strong sense of responsibility and ownership
• Self-driven, proactive, and target-oriented attitude
• Ability to work collaboratively with cross-functional teams

Benefits

• 5 days working with alternate Saturdays
• Competitive fixed salary with performance-based incentives
• Incentives linked to renewals, expansions, and revenue growth
• Clear career growth path in Customer Success and Account Management
• Opportunity to work in a high-growth SaaS environment
• Recognition and rewards for top performers
• Health and wellness benefits as per company policy
• Paid leaves and holidays as per company policy

We are looking for a skilled Node.js Developer with Rect Native experience to build, enhance, and maintain ERP and EdTech platforms. The role involves developing scalable backend services, integrating ERP modules, and supporting education-focused systems such as LMS, student management, exams, and fee management.

Key Responsibilities

Develop and maintain backend services using Node.js,Rect Native,PHP.

Build and integrate ERP modules for EdTech platforms (Admissions, Students, Exams, Attendance, Fees, Reports).

Design and consume RESTful APIs and third-party integrations (payment gateway, SMS, email).

Work with databases (MySQL / MongoDB / PostgreSQL) for high-volume education data.

Optimize application performance, scalability, and security.

Collaborate with frontend, QA, and product teams.

Debug, troubleshoot, and provide production support.

Required Skills

Strong experience in Node.js (Express.js / NestJS).

Working experience in PHP (Core PHP / Laravel / CodeIgniter).

Hands-on experience with ERP systems.

Domain experience in EdTech / Education ERP / LMS.

Strong knowledge of MySQL and database design.

Experience with authentication, role-based access, and reporting.

Familiarity with Git, APIs, and server environments.

Preferred Skills

Experience with online examination systems.

Knowledge of cloud platforms (AWS / Azure).

Understanding of security best practices (CSRF, XSS, SQL Injection).

Exposure to microservices or modular architecture.

Qualification

Bachelor’s degree in Computer Science or equivalent experience.

3–6 years of relevant experience in Node.js & PHP development

Skills:- NodeJS (Node.js), PHP, ERP management, EdTech, MySQL, API and Amazon Web Services (AWS)

Job Title: Front Desk & Security Executive (Male Candidates Only)

Location: Near Trinity Metro Station, Bangalore

Job Overview:

We are seeking a male Front Desk & Security Executive with 3+ years of experience to manage reception duties and ensure the security of our IT office. The role involves monitoring access, preventing unauthorized activities, and responding to security incidents.

Key Responsibilities:

Greet visitors and manage front desk tasks.

Monitor and control access to the office.

Prevent criminal activities and address safety threats.

Conduct body frisking to ensure compliance with security guidelines.

Respond promptly to security incidents.

Qualifications:

Male candidates only.

3+ years of experience in front desk or security roles.

Graduate of ROTC/CHDF/Criminology Course or equivalent (good to have).

Must be at least 162 cm in height, 120 lbs in weight, and a High School graduate.

Must be physically and mentally fit for security duties.

Must have completed Pre-Licensing Training Course/Basic Security Guard Course or be exempt.

Must be an Indian Citizen.

Good to have: Proficiency in Kannada, Hindi, and English.

Working Hours:

Full-time, Monday to Friday (Shifts may vary).

Interested candidates connect @Bhavani P on the LinkedIn or message your number/ id on the cut short chat.

Job responsibilities for a Business Development Executive (BDE) with 0-1 year experience, focusing on skills such as communication, bidding experience, Upwork and LinkedIn knowledge, marketing strategy, marketing search, international business knowledge, and international market expertise, might include:

1. Market Research and Analysis:

• Conduct research on international markets to identify potential opportunities for business expansion.
• Analyze market trends, competitor strategies, and customer preferences to inform business development strategies.

1. Bidding and Proposal Writing:

• Prepare and submit bids on platforms like Upwork, focusing on international clients.
• Craft persuasive proposals outlining services, pricing, and timelines to win projects.
• Engage in negotiations with clients to secure favorable terms and agreements.

1. Client Communication and Relationship Building:

• Communicate effectively with clients through various channels such as email, phone calls, and video conferences.
• Build and maintain strong relationships with clients to foster long-term partnerships.
• Address client inquiries, concerns, and feedback promptly and professionally.

1. Marketing Strategy Development:

• Collaborate with the marketing team to develop and implement effective marketing strategies targeting international markets.
• Utilize LinkedIn and other platforms to promote services, build brand awareness, and generate leads.
• Monitor the performance of marketing campaigns and make recommendations for optimization.

1. International Business Expansion:

• Assist in the development of strategies for expanding the company's international presence.
• Identify potential business partners, distributors, or collaborators in target markets.
• Coordinate with internal teams to ensure compliance with international regulations and standards.

1. Documentation and Reporting:

• Maintain accurate records of client interactions, proposals, and contracts.
• Prepare regular reports on business development activities, including lead generation, conversion rates, and revenue projections.
• Provide insights and recommendations based on data analysis to improve business development strategies.

1. Continuous Learning and Skill Development:

• Stay updated on industry trends, market dynamics, and emerging technologies related to international business development.
• Participate in training programs and workshops to enhance skills in areas such as communication, negotiation, and marketing.

1. Team Collaboration:

• Collaborate with cross-functional teams including sales, marketing, and operations to ensure alignment of business development activities with overall company objectives.
• Support team members in achieving their goals and contribute to a positive and collaborative work environment.

Job Description:-

Infrastructure as Code (IaC): Implement and maintain infrastructure as code using tools like Terraform or AWS CloudFormation, ensuring scalability and reliability of cloud resources.

Continuous Integration/Continuous Deployment (CI/CD): Establish and enhance CI/CD pipelines to automate build, test, and deployment processes, facilitating faster and more reliable releases.

Configuration Management: Manage and automate server configurations using tools like Ansible, Chef, or Puppet, ensuring consistency and compliance across environments.

Monitoring and Logging: Set up and maintain monitoring and logging solutions (e.g., CloudWatch, ELK stack) to proactively identify and troubleshoot issues within the AWS infrastructure.

Security and Compliance: Implement security best practices and compliance standards (e.g., AWS IAM, Security Groups) to protect data and resources. Conduct security audits and vulnerability assessments.

The Successful Applicant

AWS Proficiency: Extensive experience with Amazon Web Services (AWS) and its services, including EC2, S3, RDS, Lambda, and more. AWS Certified DevOps Engineer certification is a plus.

Infrastructure as Code (IaC): Proficiency in writing and maintaining infrastructure as code using tools like Terraform, AWS CloudFormation, or similar technologies.

CI/CD Tools: Strong knowledge of CI/CD tools such as Jenkins, Travis CI, or AWS CodePipeline. Ability to configure and optimize automated build and deployment pipelines.

Containerization: Hands-on experience with containerization technologies like Docker and container orchestration platforms like Kubernetes in AWS.

Scripting and Automation: Proficiency in scripting languages (e.g., Bash, Python) for automating tasks and managing infrastructure.

Monitoring and Logging Tools: Familiarity with monitoring and logging tools such as CloudWatch, ELK stack (Elasticsearch, Logstash, Kibana), Prometheus, Grafana, or Splunk.

Security and Compliance: Strong understanding of AWS security best practices, identity and access management (IAM), and compliance frameworks (e.g., HIPAA, GDPR).

Networking: Knowledge of AWS networking concepts, VPC, and routing. Experience with VPNs, Direct Connect, and other networking technologies is a plus.

Database Administration: Basic knowledge of database administration on AWS, including RDS, DynamoDB, or Aurora.

Collaboration and Communication: Excellent communication and teamwork skills to collaborate with cross-functional teams and convey technical information effectively.

MTX Group Inc. is a global implementation partner enabling organizations to become fit enterprises. MTX provides expertise across various platforms and technologies, including Google Cloud, Salesforce, artificial intelligence/machine learning, data integration, analytics, and mobile technology. MTX’s very own Artificial Intelligence platform MavQ, enables clients to accelerate processes and critical decisions by leveraging a Cognitive Decision Engine, a collection of purpose-built Artificial Neural Networks designed to leverage the power of Machine Learning. The Maverick Platform includes Smart Asset Detection and Monitoring, Chatbot Services, Document Verification, to name a few.

Responsibilities:

• Develop end to end Salesforce solutions using Force.com APEX Class, Triggers, Visualforce pages, components etc.
• Play a technical role in evaluating new CRM technologies/add-ons and develops plans for their implementation into Salesforce org.
• Provide technical support for existing custom APEX code being used on the Force.com platform
• Integrate applications with salesforce leveraging SOAP/REST based solutions
• Train other development resources on Salesforce development practices
• Maintain alignment with Salesforce development best practices
• Build future integration points between Salesforce and Custom Applications

What you will bring:

• 2-4 years of experience in salesforce
• Extensive experience in Visualforce, Apex Classes/Controllers, Apex Triggers development experience, web services development and or experience with Salesforce API, Metadata and other APIs (REST, SOAP).
• Experience in developing Salesforce Lightning components like Lightning App Builder, Lightning Web Components and Lightning (Aura) Components.
• Hands on experience with Web services and integration
• Strong communication skills -- both verbal and written
• Experience creating Workflow, process builder and Approval process
• Experience with developing data models within Salesforce
• Understanding of UX and UI design principles
• Experience with interacting with external systems via Salesforce callout
• Good experience of SOQL (Salesforce Object Query Language) and SOSL (Salesforce Object Search Language)
• Functional knowledge of Salesforce Sales, Services & community modules
• Should have exposure to version control and continuous integration via bitbucket or Github

What we offer:

• Group Medical Insurance (Family Floater Plan - Self + Spouse + 2 Dependent Children)
• Sum Insured: INR 5,00,000/- 
• Maternity cover upto two children
• Inclusive of COVID-19 Coverage
• Cashless & Reimbursement facility
• Access to free online doctor consultation
• Personal Accident Policy (Disability Insurance) 

• Sum Insured: INR. 25,00,000/- Per Employee
• Accidental Death and Permanent Total Disability is covered up to 100% of Sum Insured
• Permanent Partial Disability is covered as per the scale of benefits decided by the Insurer.
• Temporary Total Disability is covered

• An option of Paytm Food Wallet (up to Rs. 2500) as a tax saver  benefit
• Monthly Internet Reimbursement of upto Rs. 1,000 
• Opportunity to pursue Executive Programs/ courses at top universities globally
• Professional Development opportunities through various MTX sponsored certifications on multiple technology stacks including Salesforce, Google Cloud, Amazon & others

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