Web Developer

About the job:

Job Title: QA Lead

Location: Teynampet, Chennai

Job Type: Full-time

Experience Level: 8+ Years

Company: Gigadesk Technologies Pvt. Ltd. [Greatify]

Website: www.greatify.ai

Company Description:

At Greatify.ai, we lead the transformation of educational institutions with state-of-the-art AI-driven solutions. Serving 100+ institutions globally, our mission is to unlock their full potential by enhancing learning experiences and streamlining operations. Join us to empower the future of education with innovative technology.

Job Description:

We are looking for a QA Lead to own and drive the quality strategy across our product suite. This role combines hands-on automation expertise with team leadership, process ownership, and cross-functional collaboration.

As a QA Lead, you will define testing standards, guide the QA team, ensure high test coverage across web and mobile platforms, and act as the quality gatekeeper for all releases.

Key Responsibilities:

● Leadership & Ownership

• Lead and mentor the QA team, including automation and manual testers
• Define QA strategy, test plans, and quality benchmarks across products
• Own release quality and provide go/no-go decisions for deployments
• Collaborate closely with Engineering, Product, and DevOps teams

● Automation & Testing

• Oversee and contribute to automation using Playwright (Python) for web applications
• Guide mobile automation efforts using Appium (iOS & Android)
• Ensure comprehensive functional, regression, integration, and smoke test coverage
• Review automation code for scalability, maintainability, and best practices

● Process & Quality Improvement

• Establish and improve QA processes, documentation, and reporting
• Drive shift-left testing and early defect detection
• Ensure API testing coverage and support performance/load testing initiatives
• Track QA metrics, defect trends, and release health

● Stakeholder Collaboration

• Work with Product Managers to understand requirements and define acceptance criteria
• Communicate quality risks, timelines, and test results clearly to stakeholders
• Act as the single point of accountability for QA deliverables

Skills & Qualifications:

● Required Skills

• Strong experience in QA leadership or senior QA roles
• Proficiency in Python-based test automation
• Hands-on experience with Playwright for web automation
• Experience with Appium for mobile automation
• Strong understanding of REST API testing (Postman / automation scripts)
• Experience integrating tests into CI/CD pipelines (GitLab CI, Jenkins, etc.)
• Solid understanding of SDLC, STLC, and Agile methodologies

● Good to Have

• Exposure to performance/load testing tools (Locust, JMeter, k6)
• Experience in EdTech or large-scale transactional systems
• Knowledge of cloud-based environments and release workflows.

Looking for a seasoned technology leader to head the tech division of our software services company. This is the senior-most technology role, responsible for delivery excellence, architecture, and team leadership across multiple client projects.

Company: MyOperator

Location: Noida Sector 2

About Us:

MyOperator is a leading provider in the customer experience space, dedicated to transforming how businesses interact with their customers. We are seeking a strategic and visionary Customer Success Team Manager to spearhead our customer success department and drive impactful, long-term relationships with our valued clients.

Role Overview:

As the Customer Success Team Manager, you will be the strategic leader responsible for overseeing the entire customer success department. Your primary goal will be to design and execute customer success strategies that align with our company's business objectives, ensuring exceptional customer satisfaction and retention. You will lead a high-performing team of customer success professionals, identify process gaps, and implement innovative solutions to enhance the customer journey.

Requirements

Key Responsibilities:

Strategic Development and Execution:

Develop and implement comprehensive customer success strategies that align with MyOperator's business goals.

Set clear customer success targets and KPIs, establish processes and policies, and monitor key metrics to drive team and customer success.

Design and roll out programs that enhance customer experience, boost revenue potential, and minimize churn.

Team Leadership and Management:

Lead, mentor, and manage a team of customer success professionals, setting performance goals and providing ongoing coaching and feedback.

Conduct performance reviews and implement development plans to ensure team effectiveness and professional growth.

Customer Satisfaction and Retention:

Drive initiatives to maximize customer satisfaction and loyalty through proactive engagement, issue resolution, and the development of customer loyalty programs.

Analyze customer feedback and data to identify trends and areas for improvement, ensuring the team effectively addresses customer needs and concerns.

Operational Excellence:

Identify and address process gaps, implementing scalable solutions to improve the customer experience and operational efficiency.

Utilize data-driven insights to track progress towards success goals and inform decision-making.

Cross-Departmental Collaboration:

Collaborate with Sales, Marketing, Product, and other departments to ensure alignment with the company’s overall strategy and enhance the customer journey.

Share customer insights and feedback to drive product improvements and refine marketing strategies.

Recruitment and Training:

Oversee the hiring process for customer success professionals, ensuring the team is equipped to meet revenue goals and customer expectations.

Develop and deliver training programs to enhance team skills and knowledge, ensuring high standards of customer support.

Requirements:

Experience: 4-9 years of experience in customer-facing roles, including customer service, technical support, or sales, with a proven track record of managing and leading teams.

Leadership: Demonstrated experience in leading teams, setting strategic goals, and driving performance metrics.

Technical Proficiency: Strong understanding of technical concepts and the ability to communicate them effectively to both team members and customers.

Communication Skills: Excellent verbal and written communication skills, with the ability to engage effectively with customers, team members, and stakeholders.

Analytical Skills: Proven ability to use data to drive decisions, optimize performance, and identify areas for improvement.

Strategic Thinking: Ability to develop and implement strategies that align with company goals and enhance customer success.

Why Join Us:

At MyOperator, you’ll be at the forefront of customer success innovation, leading a dynamic team and driving meaningful change. We offer a collaborative work environment, opportunities for professional growth, and a commitment to your career development.

Apply Now:

If you’re a strategic leader with a passion for customer success and a track record of achieving results, we’d love to hear from you. Apply today to join our team and make an impact at MyOperator!

ABOUT EPISOURCE:

Episource has devoted more than a decade in building solutions for risk adjustment to measure healthcare outcomes. As one of the leading companies in healthcare, we have helped numerous clients optimize their medical records, data, analytics to enable better documentation of care for patients with chronic diseases.

The backbone of our consistent success has been our obsession with data and technology. At Episource, all of our strategic initiatives start with the question - how can data be “deployed”? Our analytics platforms and datalakes ingest huge quantities of data daily, to help our clients deliver services. We have also built our own machine learning and NLP platform to infuse added productivity and efficiency into our workflow. Combined, these build a foundation of tools and practices used by quantitative staff across the company.

What’s our poison you ask? We work with most of the popular frameworks and technologies like Spark, Airflow, Ansible, Terraform, Docker, ELK. For machine learning and NLP, we are big fans of keras, spacy, scikit-learn, pandas and numpy. AWS and serverless platforms help us stitch these together to stay ahead of the curve.

ABOUT THE ROLE:

We’re looking to hire someone to help scale Machine Learning and NLP efforts at Episource. You’ll work with the team that develops the models powering Episource’s product focused on NLP driven medical coding. Some of the problems include improving our ICD code recommendations, clinical named entity recognition, improving patient health, clinical suspecting and information extraction from clinical notes.

This is a role for highly technical data engineers who combine outstanding oral and written communication skills, and the ability to code up prototypes and productionalize using a large range of tools, algorithms, and languages. Most importantly they need to have the ability to autonomously plan and organize their work assignments based on high-level team goals.

You will be responsible for setting an agenda to develop and ship data-driven architectures that positively impact the business, working with partners across the company including operations and engineering. You will use research results to shape strategy for the company and help build a foundation of tools and practices used by quantitative staff across the company.

During the course of a typical day with our team, expect to work on one or more projects around the following;

1. Create and maintain optimal data pipeline architectures for ML

2. Develop a strong API ecosystem for ML pipelines

3. Building CI/CD pipelines for ML deployments using Github Actions, Travis, Terraform and Ansible

4. Responsible to design and develop distributed, high volume, high-velocity multi-threaded event processing systems

5. Knowledge of software engineering best practices across the development lifecycle, coding standards, code reviews, source management, build processes, testing, and operations  

6. Deploying data pipelines in production using Infrastructure-as-a-Code platforms

7. Designing scalable implementations of the models developed by our Data Science teams  

8. Big data and distributed ML with PySpark on AWS EMR, and more!

BASIC REQUIREMENTS 

1.  Bachelor’s degree or greater in Computer Science, IT or related fields
   
   

2.  Minimum of 5 years of experience in cloud, DevOps, MLOps & data projects
   
   

3. Strong experience with bash scripting, unix environments and building scalable/distributed systems
   
   

4. Experience with automation/configuration management using Ansible, Terraform, or equivalent
   
   

5. Very strong experience with AWS and Python
   
   

6. Experience building CI/CD systems
   
   

7. Experience with containerization technologies like Docker, Kubernetes, ECS, EKS or equivalent

8. Ability to build and manage application and performance monitoring processes

We are looking for a Sales Intern with good communication skills who can run the sales drive for our software products.

• Strong Interpersonal Skills
• Strong Self Motivation
• Fluency in English

• Convincing Ability

1. Carry out Sales Drive.
2. Observing and carrying out sales processes.
3. Updating documents and sales records.
4. Reviewing sales performance against sales targets.
5. Finding U.S.A clients and getting service contracts in software from them.

6. Identifying potential weaknesses and offering improvement suggestions.

Spacenos is the fastest-growing start-up which is innovating in the finance, edtech and marketing domain since 2015 and won multiple awards and recognitions from more than 40+ MNCs and Fortune 500 companies. Our Clients are based out of the U.S.A and Australia. We are funded & Supported by Government of Karnataka, Angel Investors and International Grants.

1. Apply for your CV and past work to be reviewed.
2. Receive a telephonic interview or assessment upon filling the final step form.
3. Receive offer letter if selected.

Our hiring process takes less than 24 hours from the time you receive the Final Step form.

Validity: Up to Dec 2023

- Apply soon, the earliest applicant would be preferred over the late applicants.

We an Education Technology Company and we are looking for a competitive and trustworthy Sales Executive to help us build up our business activities.

Sales Executive responsibilities include discovering and pursuing new sales prospects, negotiating deals and maintaining customer satisfaction. If you have excellent communication skills and feel comfortable reaching out to potential customers to demonstrate our services and products through email and phone, we’d like to meet you.

Ultimately, you’ll help us meet and surpass business expectations and contribute to our company’s rapid and sustainable growth.

We deal with business to business and our sales are handled from the office itself (no travelling required)

Job Responsibilities:

• Builds business by identifying and selling prospects; maintaining relationships with clients.
• Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options.
• Sells products by establishing contact and developing relationships with prospects; recommending solutions.
• Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.
• Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.
• Prepares reports by collecting, analyzing, and summarizing information.
• Maintains quality service by establishing and enforcing organization standards.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
• Contributes to team effort by accomplishing related results as needed.

Skills:

• Presentation Skills
• Client Relationships
• Emphasizing Excellence
• Energy Level
• Negotiation
• Prospecting Skills
• Meeting Sales Goals
• Creativity
• Sales Planning
• Independence
• Motivation for Sales