Web Developer

Supply Wisdom is a global leader in transformative risk intelligence, offering real-time insights to drive business growth, reduce costs, enhance security and compliance, and identify revenue opportunities. Our AI-based SaaS products cover various risk domains, including financial, cyber, operational, ESG, and compliance. With a diverse workforce that is 57% female, our clients include Fortune 100 and Global 2000 firms in sectors like financial services, insurance, healthcare, and technology.

Objectives: The Technical Writer will collaborate closely with subject matter experts to create clear and comprehensive technical documentation for end users, covering product and technology policies, plans, procedures, user guides, manuals, release notes, and knowledge base articles. This role demands adept communication skills to convey complex technical information effectively to various stakeholders, ensuring documentation is comprehensive, accurate, and easily understood by developers, engineers, and non-technical team members.

Responsibilities

• Develop, write, and maintain comprehensive documentation, including product specifications, policies, procedures, and user guides tailored to Supply Wisdom’s risk intelligence solutions.
• Collaborate with stakeholders and subject matter experts to gather information, ensuring accuracy and completeness of documentation.
• Create and update templates for documentation, ensuring consistency and standardization.
• Review, edit, and manage documentation projects from start to finish, meeting deadlines and quality standards.
• Stay updated on industry trends and best practices, particularly in AI, Machine Learning, and data science, and conduct regular audits of existing documentation.
• Use appropriate tools and software for documentation and provide training and support to team members.
• Understand and document complex technical concepts related to AI, Machine Learning, and data science, creating user-friendly content.
• Produce release notes and technical documentation for software updates and new features, maintaining version control.
• Develop and maintain knowledge base articles and FAQs to support end users, while evaluating and improving current content.

Requirements

• Bachelor’s degree in Technical Writing, English, Communications, Computer Science, or related field.
• 3-5 years of experience as a Technical Writer, preferably in technology or software development.
• Excellent written and verbal communication skills, with meticulous attention to detail and ability to comprehend complex technical information.
• Strong understanding of technology and software development processes, including AI, Machine Learning, and data science, and proficiency in documentation tools such as Microsoft Word, Adobe Acrobat, or similar software.
• Strong organizational skills to manage multiple projects effectively, with experience in Agile development environments and familiarity with version control systems like Git.
• Proven research skills and ability to grasp new technologies and concepts rapidly, along with proficient problem-solving skills and critical thinking abilities.
• Two or more years of effective technical writing experience, including writing for diverse audiences and collaborating with engineers to enhance user experience and create technical visuals.
• Basic knowledge of Software Development Processes, SaaS, and Cloud, with capacity to manage multiple projects concurrently.

We offer a flexible and vibrant work environment, a global team filled with passionate and fun-loving people coming from diverse cultures and background.

If you are looking to make an impact in delivering market-leading risk management solutions, empowering our clients, and making the world a better place, then Supply Wisdom is the place for you. You can learn more at supplywisdom.com and on LinkedIn.

JOB DESCRIPTION

• Has in-depth understanding of the full software development life cycle. Deep familiarity with data & business analysis, along with modern software design &development concepts encompassing a range of languages & platforms.
• Can work within an Agile team to ensure that all key technical requirements are identified, estimated, designed, implemented, and tested. 
• Can work on a collaborative cross-technology team where Java, APIs (services), PL/SQL interact with a range of business logic interfaces & systems. 
• Can own small to medium scale strategic initiatives/projects, enhances process standards and best practices, and supports issues during UAT/system rollout phases. 
• Understands business needs and priorities and provides thought leadership on potential solutions and the opportunities for technology to create positive impact on the business. 
• Has excellent analytical and problem-solving skills that are coupled with strong communication, anticipates issues, and deals with them proactively.
• Is team oriented, highly collaborative, works effectively to build strong long-term partnerships with stakeholders at all levels of the organization and across a variety of business and IT functions. 
• Self-sufficient and shows ability to lead, given the opportunity 
• Demonstrates a passion for technology innovation balanced with a pragmatic approach to developing and deploying solutions that best benefit the business.
• Nimble, adaptable, able to express ideas in meetings & design discussions, comfortable with ambiguity; course correct when circumstances change.

QUALIFICATIONS

• Bachelor of Engineering / 2-3 years of experience
• Willing to work on Testing

PRIMARY SKILLS

• Hands on experience with on Java 11 with Spring Cloud Microservices ecosystem(multi-threading, data structures, design patterns and OOP practices etc).
• Ability to Query Relational Databases like DB2, Sybase and Cloud data sources like snowflake.
• Spring, SOAP & REST Web Services with on XML/JSON based data.
• Experience with DevOps tools and Git.
• Test Driven development (TDD) and experience working in a disciplined development environment.
• Exposure to Azure Cloud experience is a plus.

GOOD TO HAVE SKILLS

• Business analysis – focused on investment management process and tools.
• Some experience into Automation Testing.

Collaborate with business leads/managers, team members, RPO partners, recruitment agencies and other groups to run an effective recruiting unit

• Own planning and achievement of team targets, help team members on aspects like sourcing, quality checks, meeting their goals
• Implement weekly/monthly execution strategies through your team (5-6 members) to provide effective, in-time hires
• Work within predefined recruitment processes, also assess scope for improvement and build new methodologies
• Work on offer-generation, negotiation and post offer follow-up
• Continuously think and implement better candidate engagement practices (pre and post offer)
• Take initiatives to improve offer to join ratio and track necessary data trends
• Prepare team interview coordination plans and manage interviews in and out of Pune
• Work meticulously on ATS adherence and motivate the team to do so
• Work on data gathering, analysing and reporting, fetch meaningful hiring data trends

Required professional and technical expertise:

• Minimum 8 - 12years of experience in recruiting (preferably in IT corporates or Large RPO's)
• Must have worked on niche skills and targeted hiring (headhunting)
• Expertise in sourcing through social media channels and other innovative sourcing channels would be a plus
• Demonstrable experience in partner management and strength to hold difficult conversations with them
• Ambitious individual who can work under their own direction towards agreed targets/goals
• Demonstrated strong interpersonal skills, ability to lead a team

We are building a global content marketplace that brings companies and content

creators together to scale up content creation processes across 50+ content verticals and 150+ industries. Over the past 2.5 years, we’ve worked with companies like India Today, Amazon India, Adobe, Swiggy, Dunzo, Businessworld, Paisabazaar, IndiGo Airlines, Apollo Hospitals, Infoedge, Times Group, Digit, BookMyShow, UpGrad, Yulu, YourStory, and 350+ other brands.
Our mission is to become the world’s largest content creation and distribution platform for all kinds of content creators and brands.

Our Team

We are a 25+ member company and is scaling up rapidly in both team size and our ambition.

If we were to define the kind of people and the culture we have, it would be -

a) Individuals with an Extreme Sense of Passion About Work

b) Individuals with Strong Customer and Creator Obsession

c) Individuals with Extraordinary Hustle, Perseverance & Ambition

We are on the lookout for individuals who are always open to going the extra mile and thrive in a fast-paced environment. We are strong believers in building a great, enduring

a company that can outlast its builders and create a massive impact on the lives of our

employees, creators, and customers alike.

Our Investors

We are fortunate to be backed by some of the industry’s most prolific angel investors - Kunal Bahl and Rohit Bansal (Snapdeal founders), YourStory Media. (Shradha Sharma); Dr. Saurabh Srivastava, Co-founder of IAN and NASSCOM; Slideshare co-founder Amit Ranjan; Indifi's Co-founder and CEO Alok Mittal; Sidharth Rao, Chairman of Dentsu Webchutney; Ritesh Malik, Co-founder and CEO of Innov8; Sanjay Tripathy, former CMO, HDFC Life, and CEO of Agilio Labs; Manan Maheshwari, Co-founder of WYSH; and Hemanshu Jain, Co-founder of Diabeto.
Backed by Lightspeed Venture Partners