1. To write on a variety of topics related to education and courses offered by the colleges and institutions in India and educational news and updates etc.
2. Knowledge of writing articles, blog posts, descriptions, page titles etc. for digital media.
3. Create content which gives website readers access to information in a simple, easy to understand language.
4. The content writer should know the target audience and write content to engage and draw visitors.
5. Generate content, making smart use of keywords. The text should have relevant keywords and variations for better search engine ranking and indexing.
6. Creating stories from in-house reports/surveys monthly.
7. Developing new ideas for web content.
8. Work with team members to enhance content pieces.
9. Candidates handled a team will be given preference.
Desired Profile
1. Freshers with impressive writing skills are welcome.
2. As a web content writer, ability to write engaging content for websites.
3. Knowledge in writing content for websites/print/company blogs.
4. Good written and communication skills.
5. Awareness of Search Engine Optimization (SEO), internet marketing trends is a plus.
6. Excellent time management skills.
Personal Traits:
1. Excellent written and oral communication skills.
2. Excellent problem solving skills.
3. Should be excellent in Time Management, Planning Skills & Organizing Skills.
Shubham Vishwakarma
Full Stack Developer - Averlon
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Job Title: Incident Manager – Fault Management
Function: Incident, Problem & Change Management
Department: NOC Operations / Command Centre / Service Operations
Experience: 6–10 Years
Employment Type: Full-Time
Shift: 24x7 Rotational (as per business requirement)
Location: Gurgaon / Mumbai / Pune (or as per project needs)
Job Summary
We are looking for an experienced Incident Manager to lead fault management operations, ensuring rapid restoration of services and minimal business impact. The role focuses on Incident, Problem, and Change Management, acting as a central point of coordination during major incidents and ensuring compliance with ITIL processes, SLAs, and governance standards.
The ideal candidate will have strong operational leadership, stakeholder communication, and escalation management skills within complex IT / Telecom environments.
Key Responsibilities
Incident Management
- Own and manage P1/P2/P3 incidents end-to-end in line with ITIL standards.
- Act as Incident Commander during major incidents, leading bridge calls and coordinating technical teams.
- Ensure timely incident detection, logging, categorization, prioritization, and resolution.
- Drive restoration efforts and ensure adherence to SLAs, OLAs, and KPIs.
- Provide regular incident status updates to customers, management, and stakeholders.
- Ensure proper incident documentation, closure notes, and audit readiness.
Fault Management & Monitoring
- Oversee proactive fault detection through NOC monitoring tools.
- Ensure alarms and alerts are correlated, triaged, and assigned appropriately.
- Coordinate with L2/L3 engineering teams for fault isolation and resolution.
- Identify recurring faults and initiate preventive actions.
Problem Management
- Lead Root Cause Analysis (RCA) for recurring and major incidents.
- Facilitate Post-Incident Reviews (PIRs) and track corrective and preventive actions (CAPA).
- Maintain problem records and trend analysis to reduce repeat incidents.
- Work closely with engineering and vendors to drive permanent fixes.
Change Management
- Govern changes to production environments to minimize risk.
- Review and validate Change Requests (CRs), MOPs, rollback plans, and impact assessments.
- Participate in CAB (Change Advisory Board) meetings.
- Ensure changes are executed as per approved windows with pre/post validation.
- Track change-related incidents and drive improvement actions.
Stakeholder & Vendor Coordination
- Act as a single point of contact during service-impacting events.
- Coordinate with internal teams, service providers, OEMs, and vendors.
- Manage customer communication during outages and critical events.
- Escalate issues appropriately to senior management when required.
Governance, Reporting & Continuous Improvement
- Prepare and publish incident, problem, and change management reports (daily/weekly/monthly).
- Monitor and improve operational KPIs and SLA performance.
- Drive process improvements aligned with ITIL best practices.
- Maintain SOPs, runbooks, escalation matrices, and communication templates.
- Support audits, compliance reviews, and regulatory requirements (if applicable).
Required Skills & Competencies
Technical & Process Skills
- Strong expertise in ITIL Incident, Problem, and Change Management.
- Experience working in NOC / Command Centre / Telecom / Enterprise IT Operations.
- Good understanding of infrastructure domains:
- Network (LAN/WAN/SD-WAN)
- Security (Firewalls, SOC coordination)
- Data Center / Cloud (basic understanding)
- Familiarity with monitoring tools (SolarWinds, Netcool, Splunk, PRTG, etc.).
- Hands-on experience with ITSM tools such as ServiceNow, Remedy, Helix, Jira.
Soft Skills
- Strong leadership and decision-making abilities during high-pressure situations.
- Excellent verbal and written communication skills.
- Strong stakeholder and customer management capability.
- Analytical mindset with attention to detail.
- Ability to work independently and in cross-functional teams.
Education & Certifications
- Bachelor’s degree in Engineering, IT, Computer Science, or related field.
- ITIL Foundation (mandatory); ITIL Intermediate/Expert is a plus.
- PMP / PRINCE2 / Agile certifications are advantageous.
Experience
- 6–10 years of experience in Incident / Problem / Change Management roles.
- Prior experience handling Major Incidents in 24x7 operations environments.
- Experience in Telecom, BFSI, Managed Services, or Large Enterprise IT preferred.
Key Performance Indicators (KPIs)
- Incident response and resolution times.
- SLA and availability compliance.
- Reduction in repeat incidents.
- Quality and timeliness of RCA reports.
- Change success rate and reduction in change-related incidents.
Java
Javascript
HTML/CSS
PostgreSQLKey Responsibilities would include:
1. Design, develop, and maintain enterprise-level Java applications.
2. Collaborate with cross-functional teams to gather and analyze requirements, and implement solutions.
3. Develop & customize the application using HTML5, CSS, and jQuery to create dynamic and responsive user interfaces.
4. Integrate with relational databases (RDBMS) to manage and retrieve data efficiently.
5. Write clean, maintainable, and efficient code following best practices and coding standards.
6. Participate in code reviews, debugging, and testing to ensure high-quality deliverables.
7. Troubleshoot and resolve issues in existing applications and systems.
Qualification requirement -
1. 4 years of hands-on experience in Java / J2ee development, preferably with enterprise-level projects.
2. Spring Framework including - SOA, AoP and Spring security
3. Proficiency in web technologies including HTML5, CSS, jQuery, and JavaScript.
4. Experience with RESTful APIs and web services.
5. Knowledge of build tools like Maven or Gradle
6. Strong knowledge of relational databases (e.g., MySQL, PostgreSQL, Oracle) and experience with SQL.
7. Experience with version control systems like Git.
8. Understanding of software development lifecycle (SDLC)
9. Strong problem-solving skills and attention to details.
- Strong IT Technical Recruiter Profiles
- Mandatory (Experience 1): Must have 3+ years of experience in end-to-end IT recruitment (sourcing, screening, interviewing, and offer negotiation)
- Mandatory (Experience 2): Must have hands-on experience hiring for core technical roles
- Mandatory (Skill): Strong grasp of technical concepts and ability to evaluate candidate fit for skills
- Mandatory (Communication): Excellent verbal and written communication skills — should be articulate, confident, and well-spoken in client and candidate interactions
- Mandatory (Company) - Product
.NET
C#
PythonJob Description
Build and maintain bots on Azure platform. Integration with Active directory, WEB API based integration with external systems. Training and Integrate bots as per users’ requirements. Work in line with design guidelines, best practices and standards of bot deliverable. Creative approach to the conversation flow design, human aspects in the bot responses and sentiments
Qualifications
- a) 5 years of experience in software development with clear understanding of the project life cycle
b) Min 2-3 years of hands-on experience in Microsoft Azure Bot Framework, LUIS and other Cognitive services offered by Azure
c) Hands on experience with Machine Learning based chat bots
d) Experience with Azure bot services like Text Analytics etc.
e)Strong database skills and hands-on experience on databases like SQL Server/Oracle - f) Strong experience on Azure Active directory and adaptive cards integration in Chat bot.
- g) Strong experience designing and working with
with service-oriented architectures (SOA) and WebAPIs.
- h) A strong experience on Microsoft Azure, ASPNET / MVC and programming languages such as C#/VBNET
- i) Knowledge of Python and NodeJS is a plus
- j) Ability to design and optimize SQL Server 2008 stored procedures.
- k) Experience with JQuery, CSS3, HTML5 or similar technologies.
Sales Executive - Innotrail Technologies Pvt Ltd
We're seeking a dynamic Sales Executive to market and sell subscriptions for our cutting-edge EdTech platform, MentoMind, specializing in SAT preparation. The role involves visiting potential clients, including individual tutors and coaching center owners, to introduce and demonstrate our platform. Successful candidates will facilitate a smooth onboarding process for new customers and engage in outreach activities such as cold emailing, LinkedIn networking, and cold calling.
Roles & Responsibilities:
- Market and sell MentoMind subscriptions.
- Conduct product demos.
- Ensure smooth customer onboarding.
- Outreach via cold emailing, LinkedIn, and cold calling.
Perks & Benefits:
- Commission on every sale.
- Flexible job timings.
Join us to transform SAT preparation and grow your career with Innotrail Technologies!
Vue.js
AngularJS (1.x)
Angular (2+)
React.jsJavascriptRequired Skills:
- Must have experience of a minimum of 2 years as a WordPress Developer. (Required)
- In-depth knowledge of PHP, MYSQL, JS, jQuery, CSS, and HTML.
- Knowledge of WordPress coding standards.
- Ability to manage projects.
Responsibilities:
- Creating the website architecture.
- Designing and building the website front-end and managing the website back-end including database and server integration.
- Developing and customizing WordPress themes and plugins.
- Integrating a wide range of WordPress plugins, API calls, and third-party apps and forms.
- Researching and recommending new technologies and tools for effective integration across various platforms.
- Conducting website performance tests.
- Troubleshooting content issues.
- Monitoring the performance of the live website.
- Meeting with clients to discuss website design and function.
Founded by well experienced healthcare professionals and engineers this one of a kind startup is disrupting the healthcare space by offering hassle free personalised digital therapeutic solutions.
As an Account Management Manager, you will be responsible for managing a set of clients with an ultimate goal to build, maintain and retain good client relationships which will contribute positively towards increasing the company’s business.
What you will do:
- Acquiring a thorough understanding of the clients’ key needs and requirements and ensuring best-in-class client service
- Building and maintaining professional relationships with the clients to retain them long-term
- Negotiating as well as renewing contracts and agreements with clients
- Coordinating with various internal stakeholders such as various departments and also external stakeholders such as the clients
- Educating and updating the clients about the various products/services of the company at the right time
- Focusing on timely feedback from clients and ensuring that the concerns raised are handled in a timely manner
- Handling key account issues from all perspectives of sales as well as service support
- Preparing, maintaining and updating relevant data and reporting the same to the business in regular intervals
- Sales prospecting & closing
- Meetings with Marketing/ Patient Support program / Digital Heads
- Account Management & collections
- Monitoring Operations of ongoing projects
- Getting marketing collateral done etc
Desired Candidate Profile
What you need to have:- MBA is mandatory and 2- 3 years of relevant work experience in account/client management is a must
- Good work experience in Power Point and Excel
- Good knowledge on social media and LinkedIn
- Excellent communication, negotiation and listening skills
- An ability to learn quickly
Our client is an Innovative B2B Saas company which focuses on integrating technology into solving regulatory compliance, privacy, cyber security and financial issues management. Founded in 2009, as a technology service provider, it aimed to specialize in digitalizing and transforming the enterprise systems, data and processes of professional service companies by providing in depth computer system design and related services.
Revenue earned by the client as on 2020 is $13.6 Mn and also has partnered with almost 50% of top 20 companies. They have been showing a significant growth of over 30% in the last few years.Their client base has over 300+ customers and 3 lakhs + users comprising big 4s and major Companies worldwide.
They are located in Chicago, London, Mumbai, Pristina and Philadelphia.
As a Clojure Developer, you will be responsible for enhancing and maintaining our flagship product. You will work in all areas of our stack, which includes working on the Clojure web server, backend data processing services, web front-end, Go components, as well as our platform API.
What you will do:
- Developing new features, troubleshooting and improving existing ones, and participating in tech debt efforts that aim to improve the product as well as the development experience
- Writing automated tests to ensure your code functions as desired
- Working closely with our design team in our design driven development style, helping our designers dream up solutions to user problems that astonish and delight
- Helping improve your and others' code during code review
Desired Candidate Profile
What you need to have:- Demonstrated software development experience preferably with a functional language. Bonus if you already know Clojure or Go
- Full-stack development experience, possibly with a bias towards either front-end or backend development
- Knowledge in React and Javascript
- Unit testing experience
- Prior experience in RESTful API use, implementation, or design
- Experience with a relational data store, PostgreSQL is a bonus
Job Profile - Engineering And Product role
Major Responsibilities
- Defining the technical specifications and architecture along with overall product infrastructure.
- Provide creative and unique solutions to accommodate for the versatility and customizations during product development.
- The role would expect you to code and/or conduct code reviews so experience in PHP, java or similar languages would be useful.
- Managing a team of engineers and developers; ensuring quality is met at every process of the development and deployment phases.
- Managing AWS servers to track/monitor/optimize resource utilization and upgrade servers when necessary.
- Ability to understand and collaborate on a complete product lifecycle from concept to execution.
- Implementation of new technologies to optimize product quality and usage.
Key Skills & Competencies:
- 10+ years of expertise working on and managing Technology teams.
- Understanding of Algorithms, data structures and standard coding practices
- Understanding of RDBMS design. Experience in writing complex SQL/NoSQL queries and optimizing queries.
- Very good understanding of collections and multithreading Framework - SpringBoot , JPA.
- Understanding of RDBMS design. Experience in writing complex SQL/NoSQL queries and optimizing queries.
Machine Learning (ML)
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Full Stack Developer - Averlon