Logistics Software Development

ob Title: Sea Perishable Goods Manager – Freight & Key Account Management

Location: [Specify Location]

Department: Logistics/Supply Chain

Reports To: [Specify Reporting Manager]

Job Summary:

We are seeking an experienced Sea Perishable Goods Manager with expertise in freight management and key account management. The ideal candidate will oversee the end-to-end logistics of perishable goods transportation via sea, ensuring efficiency, compliance, and cost-effectiveness. They will also be responsible for maintaining strong relationships with key clients and ensuring high service levels.

Key Responsibilities:

Freight Management:

• Oversee the transportation of perishable goods via sea freight, ensuring timely and safe delivery.
• Coordinate with carriers, freight forwarders, and shipping lines to negotiate competitive rates and optimize logistics.
• Monitor shipment schedules, temperature control measures, and documentation to ensure compliance with industry regulations.
• Implement best practices for reducing transit time, minimizing spoilage, and optimizing cold chain logistics.
• Handle customs clearance processes and ensure compliance with international trade laws.

Key Account Management:

• Serve as the primary point of contact for key clients, ensuring exceptional service and satisfaction.
• Develop and maintain strong relationships with customers, addressing their logistics needs and concerns.
• Identify opportunities for business growth and offer tailored solutions to enhance service offerings.
• Monitor client feedback and implement process improvements to strengthen partnerships.

Operations & Compliance:

• Ensure compliance with food safety, health, and transportation regulations.
• Develop and implement standard operating procedures (SOPs) for perishable goods handling.
• Work closely with internal teams, including procurement, sales, and warehouse staff, to streamline operations.
• Utilize data analytics and reporting tools to track performance metrics and drive efficiency improvements.

Qualifications & Skills:

• Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field.
• 5+ years of experience in sea freight logistics, specifically handling perishable goods.
• Strong knowledge of cold chain logistics, temperature-controlled shipping, and food safety standards.
• Experience in key account management, client servicing, and contract negotiations.
• Familiarity with international trade regulations, Incoterms, and customs clearance procedures.
• Excellent problem-solving, communication, and negotiation skills.
• Proficiency in logistics software, ERP systems, and data analytics tools.
• Ability to work under pressure and manage multiple priorities in a fast-paced environment.

Preferred Qualifications:

• Experience working in the seafood, fresh produce, or pharmaceutical industries.
• Certifications in supply chain management or freight forwarding (e.g., CSCMP, FIATA).
• Fluency in multiple languages is a plus.

Key responsibilities:

1. Managing all inventory and orders for Amazon and Website. Keeping a track of all stock movement in various locations.

2. Assisting is packing orders.

3. Managing sales sheets and Amazon dashboard

• Good with numbers
• Organised and thorough

1. High school diploma or equivalent; a Bachelor's degree in Logistics, Supply Chain Management, or related field is advantageous.
2. Proficiency in warehouse management software and familiarity with inventory control systems.
3. Strong organizational and multitasking abilities with attention to detail.
4. Effective communication skills and the ability to work in a team environment.
5. Knowledge of health and safety regulations in a warehouse setting.
6. Problem-solving skills and the ability to handle unexpected situations efficiently.

Company Description

Miko is an advanced artificial intelligence innovation lab with a mission to bring AI and robotics to every consumer home. Headquartered in Mumbai, India, our workforce spans several countries, including the United States, Canada, Europe, and the Middle East. To check out various product offerings, visit Miko's website.

Responsibilities:

Non-Direct Routing (NDR) Optimization:

- Develop and implement strategies to optimize NDR processes, minimizing transportation costs while maintaining service levels.

- Collaborate with internal stakeholders (sales, procurement, customer service) to identify NDR opportunities and -streamline order fulfillment.

- Manage carrier and logistics service provider relationships, negotiating rates, managing contracts, and ensuring compliance with routing guidelines.

Reverse Logistics (RVP) Management:

- Oversee the RVP process, encompassing returns, exchanges, and product recalls, to minimize costs and maximize recovery value.

- Partner with customer service, repair, and warehouse teams to streamline RVP processes and improve customer satisfaction.

- Manage relationships with reverse logistics partners, vendors, and service providers to ensure timely and efficient processing of returns and exchanges.

Pickup Coordination:

- Coordinate pickups from various locations (suppliers, warehouses, distribution centers) to optimize transportation efficiency and minimize costs.

- Schedule and monitor pickup activities, track shipment status, and resolve any issues or delays to ensure on-time pickup and delivery.

- Communicate pickup schedules and requirements to carriers and internal stakeholders for alignment with logistics plans.

Performance Monitoring & Continuous Improvement:

- Develop key performance indicators (KPIs) and metrics to measure logistics performance in areas like on-time - pickup/delivery, NDR utilization, and RVP processing time.

- Analyze logistics data and performance metrics to identify trends, root causes of issues, and opportunities for improvement.

- Lead cross-functional teams in implementing process improvements, best practices, and technology solutions to enhance logistics efficiency and customer service.

Qualifications:

- Degree in Supply Chain Management, Logistics, Engineering, or a related field (preferred).

- 1-3 years of experience in logistics operations, transportation management, or a similar role.

- Proven track record of identifying and implementing logistics process improvements.

- Strong analytical skills with proficiency in data analysis tools and techniques.

- Excellent communication, collaboration, and interpersonal skills with the ability to influence stakeholders across departments.

- Experience working with transportation management systems (TMS) a plus

Enterprise Minds, with core focus on engineering products, automation and intelligence, partners customers on the trajectory towards increasing outcomes, relevance, and growth.

Harnessing the power of Data and the forces that define AI, Machine Learning and Data Science, we believe in institutionalizing go-to-market models and not just explore possibilities.

We believe in a customer-centric ethic without and people-centric paradigm within. With a strong sense of community, ownership, and collaboration our people work in a spirit of co-creation, co-innovation, and co-development to engineer next-generation software products with the help of accelerators.

Through Communities we connect and attract talent that shares skills and expertise. Through Innovation Labs and global design studios we deliver creative solutions.
We create vertical isolated pods which has narrow but deep focus. We also create horizontal pods to collaborate and deliver sustainable outcomes.

We follow Agile methodologies to fail fast and deliver scalable and modular solutions. We constantly self-asses and realign to work with each customer in the most impactful manner.

Pre-requisites for the Role

1. Job ID                        -EMSM0120
2. Primary skill            : Sourcing Manager & Procurement
3. Secondary skill        : ERP System (ideally Oracle and/or SAP S/4HANA)

                                      Focus in Operations, Supply Chain, or related experience

1. Years of Experience : 1-8 Years
2. Location                    : Hyderabad (WFO)
3. Position                   1

NP- Immediate-15 days

Job Description:

Senior Sourcing Manager:

• 8+ years directly applicable Supply Chain experience
• Possess a working knowledge of manufacturing principles, particularly in the technology industry
• Working knowledge of Quality Principles, Continuous Improvement and Process Implementation (DMAIC, Lean Mfg, Kaizen)
• Experience with contract management, project management, and supplier relationship management
• Proven experience with detailed data analysis leading to strategic sourcing recommendations and decisions.
• Strategic Sourcing skills: SOW Development, Request for Quote/Proposal/Information, Total Cost of Ownership analysis and Supplier Relationship Management
• Experience with negotiating supplier agreements and knowledge of Terms & Conditions
• Self-starter with the ability to adapt, improve processes, and find solutions.
• Must have excellent communication skills, including verbal, written, and presentation skills including the ability to influence all levels of internal stakeholders.
• Experience in an R&D setting with highly technical products and and ability to engage /manage a complex engineering-centric effort from concept to delivery
• Required: M/S Office and Major ERP System (ideally Oracle and/or SAP S/4HANA), including Web-Based Supplier Interface
• Preferred: Experience with cloud P2P applications such as Coupa and/or SAP Ariba and/or Icertis Contract Lifecycle Management (CLM)
• Bachelor’s Degree with focus in Operations, Supply Chain, or related experience
• Ability to travel up to 40%

Systems Access Needed

• Tableau
• Oracle/SAP (required)
• Ariba/Coupa (preferred)
• Contract Lifecycle Management (CLM) platform experience (preferred)
• Agile PLM

Time Zone

• TBD; likely IST w/ partial EST crossover

Reporting To

• TBD; likely Duluth Procurement

Current Open Req Number

• N/A

• Recieving
• QC Check
• Stacking
• Inventory Managment
• Delivery
• People Management
• Retail Operations