WORDPRESS DEVELOPER Manager

We Are Hiring at Brainayan!

Who We Are:

Brainayan is a dynamic People Development Company, catering to clients such as

Google, Facebook, Netflix, Grab, Viacom 18, Tonic, Deloitte, We Work, Sumo Logic,

Cred Avenue, Lenskart, BHTC, Vymo, Scaler, Uber, TikTok, Hone, Zepto, App Dynamics,

Piramal, Xiaomi, and many more. We design and deliver customized workshops and

organizational development initiatives to meet our clients’ unique talent development

needs. Our key services include:

• Leadership & Manager Development Programs

• Organizational Development Interventions

• Experiential Learning

• Training OCsites & Leadership Retreat Meets

• Leadership & Executive Coaching

• Innovative Tech Solutions

Innovation is at our core—we're always exploring new ways to engage participants and

build tech-driven solutions to support behavior change. Our passion lies in creating

impactful, tailored learning experiences that drive growth and transformation.

About the Role:

We're seeking a passionate and experienced Learning & Development Expert who

excels in every aspect of L&D—from needs analysis and content design to facilitation

and pre/post program evaluation. This role is for someone who thrives on providing

strategic client consultations, writing compelling articles for our website, leading

innovative research projects, and collaborating closely with our sales and tech teams.

Experience Range: 5-10 years

Salary Range: Up to 15 LPA (can be renegotiated for exceptional candidates)

Key Responsibilities:

• L&D Mastery: As an L&D expert, you know what it takes to deliver impactful

training. You’ll bring your expertise across a range of topics, from meeting

management to leadership development, creating and delivering content with

agility.

• Content Innovator: Translate complex research and books into actionable,

simple learning materials that resonate with participants.

• HR Insight: Leverage a nuanced understanding of the HR function to consult on

various talent management areas, driving real results for clients.• Engaging Facilitator: Ebectively connect with diverse audiences, from interns to

C-suite leaders, making each interaction valuable and meaningful.

• Collaborative Partner: Demonstrate exceptional collaboration and stakeholder

management skills, ensuring seamless cross-functional teamwork.

Required Qualifications:

• Educational Background: A degree in psychology (IO/OB) is highly desirable. An

additional HR qualification or relevant experience would be a strong plus.

• Certifications: L&D certifications are a bonus.

• Learning Agility: You adapt quickly, absorb new information ebortlessly, and

thrive in a fast-paced environment.

• Passion for L&D: Your enthusiasm for all things L&D sets you apart. You’re

always looking for ways to make learning experiences more engaging and

impactful.

• Work closely with Product Managers to drive product improvements through data-driven decisions.
• Conduct analysis to determine new project pilot settings, new features, user behavior, and in-app behavior.
• Present insights and recommendations to leadership using high-quality visualizations and concise messaging.
• Own the implementation of data collection and tracking, and coordinate with the engineering and product team.
• Create and maintain dashboards for product and business teams.
• Lead and own the analysis of highly complex data sources, identifying trends and patterns in data, and provide insights/recommendations based on analysis results
• Track feature success of new launches, and set systems to identify causation of change in metrics post every release.
• Deep dive on experiment results, and present insights for the supporting the subsequent product decisions.

Position: Business Development Manager

Shift Timing: 10 AM to 7 PM - Monday to Saturday (Remote)

Company: JNJ Technologies & Services LLP - http://jnjservices.co.in/

Location: Vijayawada, Andra Pradesh

Language: English

Salary: 5 LPA to 7.20 LPA

We are looking for a motivated and ambitious Business Development Manager to

expand our clientele. You will be responsible for applying different sales strategies and

work with dedication to increase sales. Your ultimate goal will be to drive sustainable

financial growth by boosting sales and maintaining strong client relationships.

Requirements:

• Bachelor’s degree in business, marketing or related field.

• 4 - 8 Years of Experience in sales, marketing or related field.

• Strong communication skills and IT fluency.

• Ability to manage complex projects and multi-task.

• Excellent organizational skills.

• Ability to flourish with minimal guidance, be proactive, and handle uncertainty.

• Proficient in Word, Excel, Outlook, and PowerPoint.

• Comfortable using a computer for various tasks.

Responsibilities:

• Develop a growth strategy focused both on financial gain and customer

satisfaction

• The responsibilities of a Sales Manager Own recruiting, objectives setting,

coaching and performance monitoring of sales representatives.

• Prepare sales contracts ensuring adherence to law-established rules and

guidelines

• Keep records of sales, revenue, invoices etc.

• Provide trustworthy feedback and after-sales support

We are seeking a highly motivated and skilled Customer Service Executive to join our dynamic team. As a Customer Service Executive, you will be responsible for managing and maintaining positive relationships with our customers, stakeholders, partners, and bank management. You will play a vital role in ensuring customer satisfaction, resolving issues, and enhancing overall customer experience.

Responsibilities:

Provide exceptional customer service:

·     Handle incoming inquiries, complaints, and requests via multiple channels (phone, email, chat, etc.

·     Respond promptly and effectively to customer concerns, striving to exceed their expectations.

Manage customer relationships:

·     Develop a deep understanding of customer needs, preferences, and pain points.

·     Build and maintain strong relationships with customers, stakeholders, partners, and bank management.

·     Regularly communicate with customers to ensure their satisfaction and identify areas for improvement.

Resolve customer issues:

·     Investigate and troubleshoot customer complaints and concerns, providing accurate and timely solutions.

·     Collaborate with relevant departments to address complex issues and ensure prompt resolution.

·     Follow up with customers to ensure their concerns are fully resolved and provide necessary assistance.

Coordinate with internal teams:

·     Liaise with various internal departments to gather information, escalate issues, and facilitate problem-solving.

·     Collaborate with sales, marketing, and technical teams to provide customers with relevant information and updates.

·     Share customer feedback with relevant teams to contribute to product/service enhancements.

Excellent communication skills:

·     Exceptional verbal and written communication abilities.

·     Active listening skills to understand customer needs and concerns.

·     Ability to articulate complex ideas and solutions in a clear and concise manner.

·     Strong interpersonal skills:

Passionate about delivering exceptional customer service and exceeding customer expectations.

Ability to empathize with customers and provide tailored solutions to their unique needs.

Problem-solving and conflict-resolution skills:

Willingness to work in a fast-paced and dynamic environment.

Ability to adapt to changing priorities and handle unexpected situations with composure.

Previous customer service experience is preferred but not mandatory.

If you possess excellent communication skills, strong interpersonal abilities, and a passion for providing exceptional customer service, we encourage you to apply for the Customer Service Executive position. Join our team and contribute to enhancing customer satisfaction, building lasting relationships, and promoting our brand's reputation.

• Experience in corporate training with minimum 3.5 years of experience in Technical training
• Exposure into Core Java & Advanced Java
• Candidate should have good Presentation, verbal & written communication Skills.
• Good to have knowledge on FET

Working in SAP S4 EWM/Yard Mgm’t as part of the in conjunction with the CPG Digital Core Project.

• Troubleshooting customer reported issues and assisting users with day-to-day production support in a timely manner

• Gathering and analyzing business requirements; Translating requirements into functional and technical solutions

• Designing and configuring solutions in SAP EWM

• Creating and maintaining functional specifications, configuration documents, test plans and other documentation

• Developing and executing test plans including unit and integration testing and coordination of user acceptance testing

• Working with business SMEs to deliver and support solutions

• Analyzing problems to provide solution alternatives and recommendations; Providing SAP thought leadership and SME expertise as needed

• Performing root cause and impact analysis, documentation, and training

• Working collaboratively with an extended team of functional and technical resources.

Experience & Education required

• Bachelor’s degree in technology related field

• 6-10 years' experience with working in SAP S4 EWM (Extended Warehouse Management)

• Functional / technical proficiency with at least 4 years of experience implementing SAP EWM

• Strong hands-on configuration experience

• Good integration knowledge with ECC & S/4 HANA components including logistics and production

• Strong verbal and written communication; Ability to communicate ideas in both technical and user-friendly language

• Strong analytical and problem-solving skills, critical thinking, and innovation

• Ability to work independently as well as in a team environment

Experience & Education preferred

• SAP Logistics/Shipments/Deliveries experience

• SAP S/4 HANA experience

• SAP ABAP troubleshooting knowledge

• Consumer Products industry experience Additional years of experience in SAP S4 within other modules.

• Handling outbound calls and thus selling the company’s products and services to potential new customers as well as existing customers
• Handling inbound calls and answering various inquiries from customers
• Managing and answering complaints raised from customers on a timely-manner
• Educating the existing customers as well as new customers about new products/services and also updating on improvements/changes done, if any, with regards to current products/services
• Developing in-detail and deep knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences
• Ensuring that the targets are met or exceeded, as set by the management
• Converting the calls into sales closure and thus meeting the targets
• Processing all customer purchases
• Taking feedback from the customers regularly and accordingly acting on the same and improving the sales
• Developing and maintaining good professional relationships with customers to encourage repeat business
• Updating and maintaining relevant data and reporting the same to the business in regular intervals

Desired Candidate Profile

• Graduation is a must
• Relevant experience of a minimum 1 year in FMCG telecalling sales
• Previous experience of working in a target-oriented environment
• Knowledge of telephone etiquettes
• Good Hindi, English communication skills
• Positive focus with a go-getter attitude