Sales Associate

Support Engineer

The Support Engineer will be responsible for providing technical support for the Risk Management System (RMS) product, ensuring that both internal and external users can resolve issues quickly and efficiently. This role involves troubleshooting technical problems, providing solutions, and collaborating with engineering and QA teams to enhance the product. Additionally, the Support Engineer will assist with user training, monitor system performance, and contribute to continuous product improvement. 

Roles and Responsibilities

• Act as the first point of contact for users experiencing issues with the RMS platform, both internally and externally. 
• Troubleshoot and resolve product-related issues, ensuring minimal disruption to users. 
• Collaborate with product and engineering teams to identify and resolve recurring technical problems and escalate more complex issues. 
• Document support tickets, ensuring detailed tracking of issues, resolutions, and feedback. 
• Provide training and guidance to users on how to effectively use the RMS system.
• Ensure customer satisfaction by providing timely and effective solutions to any issues faced by users. 
• Assist in the preparation of knowledge base articles, user documentation, and FAQs to empower users to resolve minor issues independently.
• Respond to user queries in a friendly and professional manner, ensuring clear communication. 
• Proactively follow up with customers to ensure issues are resolved to their satisfaction.

Required Skills

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field. 
• Prior experience in software support preferably in a fintech or financial services environment. 
• Experience with troubleshooting software and hardware issues in a production environment.
• Hands-on experience with common support/ticketing tools (e.g., JIRA, Bugzilla, Selenium, Postman, etc.).
• Ability to manage multiple priorities and deliverables in a fast-paced environment.
• Familiarity with databases like SQL.

ob Description :

Mainframe Developer/Analyst

Combination of COBOL, JCL, VSAM with DB2 – Resources need to be strong developers.

Technical Skills:

• 5 to 10 years of Hands on Development experience

• Very good Hands-on in Cobol, JCL, VSAM, Db2, Mainframe Utilities,

• Strong Coding experience in COBOL, JCL, DB2, VSAM.
• Work experience in CICS / MQ series.
• Strong analytical skills to analyze complex code independently and extract business rules.
• Willingness to WFO (5 days WFO) (No WFH).
• JAVA / JSON will be added advantage.

• Ability to design, code, unit test, turnover, implement and support the changes.

• Writing and executing the unit test scenarios/cases to ensure the code quality and reliability.

• Deep understanding of all lifecycle components (code, test, deploy)

• Ability to present designs to peers and Product Owner for approval.

• Troubleshooting and debugging code to resolve technical issues.

• Optimizing application performance to ensure efficient use of software resources.

• Good verbal and written communication and interpersonal skills

Process Skills:

• Should have worked in Agile Project

Behavioural Skills:

• Good Communication skills

Key Responsibilities & Skills

Strong hands-on experience in React.js, Node.js, Express.js, MongoDB

Ability to lead and mentor a development team

Project ownership – sprint planning, code reviews, task allocation

Excellent communication skills for client interactions

Strong decision-making & problem-solving abilities

Nice-to-Have (Bonus Skills)

Experience in system architecture design

Deployment knowledge – AWS / DigitalOcean / Cloud

Understanding of CI/CD pipelines & best coding practices

Why Join InfoSparkles?

Lead from Day One

Work on modern & challenging tech projects

Excellent career growth in a leadership position

We are seeking an experienced and driven SEO Manager to lead our SEO team and develop strategic plans to increase organic traffic, improve search rankings, and drive overall SEO performance for TrustCapital.com.

Key Responsibilities:

• Develop and execute comprehensive SEO strategies to improve rankings and drive organic traffic.
• Oversee the SEO team, ensuring alignment with business objectives and cross-functional collaboration.
• Perform regular SEO audits to identify opportunities for improvement.
• Monitor, analyze, and report on SEO performance using tools like Google Analytics, SEMrush, and Ahrefs.
• Stay up-to-date with the latest SEO trends and best practices.

Skills & Experience:

• 5+ years of experience in SEO, with a proven track record in improving organic traffic.
• Strong leadership and team management skills.
• Expertise in technical SEO, content SEO, and link-building strategies.
• Proficiency with SEO tools (Google Search Console, SEMrush, Ahrefs, etc.).

Primary Skills: Database Systems (SQL), Python Flask/Fast API/Django frameworks specifically
Requirements:

• Highly proficient in fundamentals of Python web development frameworks like Flask, Django and Fast API
• Demonstrated experience in developing APIs using Python frameworks
• Should have deep knowledge in PostgreSQL, MS SQL Server and other SQL based Databases
• Knowledge and proficiency in NoSQL is a bonus

KEY RESPONSIBILITIES

• Building a website based on the given requirements and ensure it’s successfully deployed
• Responsible for designing, planning, and testing new web pages and site features
• A propensity for brainstorming and coming up with solutions to open-ended problems
• Work closely with other teams, and project managers, to understand all stakeholders’ requirements and ensure that all specifications and requirements are met in final development
• Troubleshoot and solve problems related to website functionality
• Takes ownership of initiatives and drives them to completion.
• Desire to learn and dive deep into new technologies on the job, especially around modern data storage and streaming open source systems
• Responsible for creating, optimizing, and managing REST APIs
• Create website content and enhance website usability and visibility
• Ensure cross-browser compatibility and testing for mobile responsiveness
• Ability to integrate payment processing and search functionality software solutions
• Stay up-to-date with technological advancements and the latest coding practices
• Collaborate with the team of designers, content managers, and developers to determine site goals, functionality, and layout
• Monitor website traffic and overall system’s health with Google analytics to ensure high GTmetrix score
• Build the front-end of applications through appealing visual design
• Design client-side and server-side architecture
• Develop server-side logic and APIs that integrate with front-end applications.
• Architect and design complex database structures and data models.
• Develop and implement backend systems to support scalable and high-performance web applications.
• Create automated tests to ensure system stability and performance.
• Ensure security and data privacy measures are maintained throughout the development process.
• Maintain an up-to-date changelog for all new, updated, and fixed changes.
• Ability to document and manage all the software design, requirements, reusable & transferable code, and other technical aspects of the project.
• Create and convert storyboards and wireframes into high-quality full-stack code
• Write, execute, and maintain clean, reusable, and scalable code
• Design and implement low-latency, high-availability, and performant applications
• Implement security and data protection
• Ensure code that is platform and device-agnostic

EDUCATION & SKILLS REQUIREMENT

• B.Tech. / BE / MS degree in Computer Science or Information Technology
• Expertise in MERN stack (MongoDB, Express.js, React.js, Node.js)
• Should have prior working experience of at least 3 years as web developer or full stack developer
• Should have done projects in e-commerce or have preferably worked with companies operating in e-commerce
• Should have expert-level knowledge in implementing frontend technologies
• Should have worked in creating backend and have deep understanding of frameworks
• Experience in the complete product development life cycle
• Hands-on experience with JavaScript, HTML, CSS, JQuery, JSON, PHP, XML
• Proficiency in databases, including analytical (e.g., mySQL, MongoDB, PostgreSQL, DynamoDB, Redis, Hive, Elastic etc.)
• Knowledge of architecting or implementing search APIs
• Great understanding of data modeling and RESTful APIs
• Strong knowledge of CS fundamentals, data structures, algorithms, and design patterns
• Strong analytical, consultative, and communication skills
• Excellent understanding of Microsoft office tools : excel, word, powerpoint etc.
• Excellent organizational and time management skills
• Experience with responsive and adaptive design (Web, Mobile & App)
• Should be a self starter and have ability to work without being supervised
• Excellent debugging and optimization skills
• Experience building high throughput/low latency systems.
• Knowledge of big data systems such as Cassandra, Elastic, Kafka, Kubernetes, and Docker
• Should be willing to be a part of a small team and working in fast-paced environment
• Should be highly passionate about building products that create a significant impact.
• Should have experience in user experience design, website optimization techniques and different PIM tools

1. Java Developer

Job profile:

• Project Role: Spring boot application developer
• Project Role Description: Design, build and configure spring boot applications to meet
• business process and application requirements.
• Work Experience: Fresher. Should have done at least one project in Java. Hands on
• experience on the Spring boot project is an added advantage.

Must Have Skills: Core Java or Spring boot Application

Important: Engineers should be able to code, Interview will involve actual coding

Key Responsibilities:

• Design, build and configure applications to meet business process and application requirements
• Understanding of

1. server side technologies, how the web applications work. Role of Database and APIs in modern web and mobile applications.
2. client side web frameworks, such as Angular or React and they integration with back end systems

• Implementation and customization of Web based solutions
• Development of custom components such as web interfaces, Validation Services etc.
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency.
•     Write clean, maintainable code while rapidly iterating and shipping
•      Participate in all phases of development, from design to implementation, unit testing, and release.
•  Knowledge of javascript, OOPS including experience with design Pattern
• Excellent in Design patterns, Data Structure.

Technical Experience:

• Engineers should have done project(s) in Java or Spring boot.
• Knowledge of

1. Test and automation tools
2. Git
3. Restful APIs.
4. Solid understanding of object-oriented design and programming concepts.

• Have a passion for quality and writing clean, solid, readable code that scales and performs well.

Expected Competencies:

• Adaptable to change; able to respond to shifting requirements and priorities
• A well-organized and structured approach to work with good attention to detail.
• Comfortable with coordinating and collaborating with business teams to drive required decisions and outcomes.
• A high degree of personal integrity and strong ability to work collaboratively and effectively in a fast-paced, flexible, team-based environment.

• Create Email, SMS & push campaigns to increase conversions rates & repeat purchases
• creating user journeys using marketing automation tool (web engage) to increase retention rates (purchases from returning users)
• A/B testing the campaigns to increase CTRs, open rates & conversions from the campaigns

Requirement

• Should have exposure of working on D2C (Direct to Consumer)/B2C (Business to Consumer) brands E-commerce websites

Skill required

• Expertise in creating email & SMS campaigns
• Analytical mindset
• Prior experience with web engage is an added advantage
• Candidates working for B2C or D2C background is mandatory.
• Expertise in retention and retargeting campaigns is an added value.
• Candidates who can join immediately or max 15 days can apply

Qrata is hiring for a Venture funded company that is backed by marquee investors. Founded in

2020, the product provides a collaborative new way for SaaS companies to onboard their

large customers. Their unified workspace aims to help streamline customer onboarding and

implementation journeys, and get every customer off to a great start.

Role: Senior frontend lead

Description: Are you a front-end developer looking to fast-track your learning and growth? Have you looked at world class products like Asana, Notion, or Airtable, and felt “I wish I were part of the early team that built these products”?

They are a team that has previously built and rolled out globally successful SaaS

products used by tens of thousands of customers. They're laser focused on delivering a world

class new product again, and looking for an ambitious front-end engineer to join our existing

team of 9 engineers.

If it excites you to think of a fast paced start-up environment, building something big from

scratch, breaking down new problems, creating well structured UI components, executing on

pixel perfect design, paying great attention to every little interaction detail, and doing demos

of your work every Friday with a happy and passionate team, then this is the right

opportunity for you.

Some of the tech problems you get to work-on as a front-end developer would include

building real-time collaboration experiences across their product, building live document

editing and modern spreadsheet experiences from scratch, creating flexible new Kanban-style views of work tasks, and crafting cool new UI components and interactions that we will use across our product.

Tech Requirements:

● Expertise in React

● Hands-on experience in HTML, CSS, SASS & Object Oriented Javascript

● Code audits and guidelines

● SPA Framework patterns

● Browser features (Caching / Storage / Compatibility etc )

● Test automation

● Deployment strategy

Nice to have:

● Familiarity with AWS

● Experience with startups or early stage teams

● Typescript

● Knowledge of module bundlers like Webpack