Senior Sales Manager

Job description

Key Responsibilities:

• Develop comprehensive test plans and strategies tailored to the application’s features and use cases.
• Design, write, and maintain detailed test scenarios, test cases, and test scripts to validate application functionality & performance.
• Execute manual and automated tests, ensuring application quality and adherence to specifications.
• Collaborate closely with developers, product managers, and stakeholders to identify and resolve issues efficiently.
• Provide accurate testing timelines and ensure deliverables are met within the defined schedules.
• Lead end-to-end testing efforts, including integration, regression, performance, and user acceptance testing.
• Implement and oversee defect management processes, tracking bugs from identification through resolution.
• Continuously improve QA processes and methodologies to align with industry best practices.
• Mentor and guide junior QA team members to enhance team capabilities.
• Keep the top management informed on the key metrics along with status updates on the test results and application quality.

Required Skills:

• Extensive experience in test planning, scenario creation, and execution for web and mobile applications.
• Solid understanding of the travel domain—including accommodations, transportation, activities, and booking systems.
• Proficiency in testing tools such as Selenium, JIRA, Mantis, or equivalent.
• Familiarity with API testing tools (Postman, SoapUI) and database testing using SQL.
• Basic knowledge of AI/ML applications and their testing nuances.
• Strong analytical and problem-solving skills, with a keen attention to detail.
• Excellent communication skills for coordinating with cross-functional teams and presenting QA findings to stakeholders.

Job Title: Java Developer - Immediate Joiners Only

Recro, a leading software development company, is currently seeking a skilled and motivated Java Developer to join our team. If you have a minimum of 3 years of experience in Java development and are eager to work on exciting projects, we encourage you to apply for this opportunity.

Responsibilities:

- Collaborate with a team of talented developers to design, develop, and maintain high-quality Java-based applications.

- Write clean, efficient, and maintainable code, adhering to industry best practices and coding standards.

- Analyze requirements provided by product managers and technical leads and translate them into technical specifications.

- Conduct thorough code reviews, identify and address performance bottlenecks, and ensure the overall reliability and scalability of the software.

- Troubleshoot and resolve issues related to Java applications, identifying root causes and implementing effective solutions.

- Stay up-to-date with the latest trends and advancements in Java development to continuously enhance our software offerings.

- Ensure timely project delivery and maintain a high level of code quality throughout the development lifecycle.

- Collaborate with cross-functional teams to ensure smooth integration of different software components.

Requirements:

- Minimum 3 years of professional experience as a Java Developer, with a proven track record of delivering successful projects.

- Strong proficiency in Java programming language and associated frameworks.

- Hands-on experience with Spring and Spring Boot frameworks.

- Familiarity with web services, RESTful APIs, and microservices architecture.

- Excellent understanding of object-oriented design principles and software development patterns.

- Proficient in database design and SQL queries, with experience in working with popular databases.

- Strong problem-solving skills and the ability to think critically to develop innovative solutions.

- Self-motivated and detail-oriented, with the ability to work both independently and as part of a team.

- Excellent communication skills to effectively collaborate with team members and stakeholders.

- Must be willing to work from our office location [mention office location] on a full-time basis.

If you are a Java Developer looking for a new opportunity to showcase your skills and contribute to exciting projects, apply now to join the talented team at Recro. Immediate joiners are preferred, and we look forward to reviewing your application.

• Work closely with partners to gain a comprehensive understanding of the company’s hiring needs for each position, and meet competitive hiring goals and expectations
• Manage the full recruiting lifecycle across a variety of open roles helping management find, hire, and retain quality talent
• Grow and foster high-touch relationships with a database of qualified active and passive talent to pull from as new positions open up
• Continuously partner with recruiting team and senior managers to design, refine, and implement innovative recruiting strategies
• Stay active with current with job boards, social networks, and platforms to find talent, and plan, create, and release job descriptions and announcements.
•  

• 2 -5 years’ experience in recruitment (IT recruitment plus)
• Exceptional communication, interpersonal, and decision-making skills
• Advanced knowledge of MS Office, database management, and internet search
• Familiarity with job boards

Job Title: Sales Coordinator - B2B Service (Logistics Industry)

Job Summary:

We are seeking a dynamic and proactive Sales Coordinator to join our team in the logistics industry. The ideal candidate will play a pivotal role in supporting our sales team by coordinating sales-related activities, maintaining client relationships, and facilitating smooth communication between internal departments and external clients. This position requires excellent organizational skills, attention to detail, and a customer-centric approach.

Responsibilities:

1. Support Sales Team: Assist the sales team in managing day-to-day activities, including preparing sales presentations, proposals, and contracts.
2. Client Relationship Management: Build and maintain strong relationships with clients to understand their needs, address inquiries, and ensure high levels of customer satisfaction.
3. Order Processing: Process sales orders accurately and efficiently, ensuring all relevant details are recorded and communicated to the appropriate departments for timely execution.
4. Quotation Management: Prepare and send price quotations to clients based on their requirements, negotiating terms and pricing as necessary to secure deals.
5. Sales Coordination: Coordinate sales-related activities such as client meetings, follow-ups, and product demonstrations, ensuring all stakeholders are well-informed and aligned.
6. Data Management: Maintain updated records of sales activities, client interactions, and market trends using CRM software, providing regular reports and insights to the sales team and management.
7. Cross-functional Collaboration: Collaborate closely with internal departments such as operations, logistics, and finance to ensure seamless execution of sales orders and resolve any issues or challenges promptly.
8. Market Research: Stay informed about industry trends, competitor activities, and market dynamics to identify potential business opportunities and contribute to strategic decision-making.
9. Administrative Support: Provide administrative assistance to the sales team, including scheduling meetings, managing calendars, and handling correspondence as needed.

Requirements:

1. Bachelor's degree in Business Administration, Marketing, or related field.
2. Proven experience as a Sales Coordinator, Sales Support Administrator, or similar role in the logistics industry, preferably in B2B service selling.
3. Strong understanding of sales principles and customer relationship management.
4. Excellent communication and interpersonal skills, with the ability to build rapport with clients and internal teams.
5. Proficiency in CRM software and MS Office suite (particularly Excel and PowerPoint).
6. Exceptional organizational skills and attention to detail, with the ability to manage multiple tasks simultaneously.
7. Proactive mindset with a problem-solving attitude and a willingness to take initiative.
8. Ability to thrive in a fast-paced, deadline-driven environment while maintaining a positive attitude.
9. Knowledge of logistics operations and supply chain management is a plus.

Note: This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. Responsibilities may change to accommodate business needs and at the discretion of management.

Essential Duties & Responsibilities included but are not limited to:

• Handle Level 1 and Level 2 Telephony, some Network support, and

escalations from Level

• Technical support for phone systems (PBX on-prem and Cloud based), network issues (Internal and ISP), SIP issues etc.

• Understanding of Network Support for Switching, Wireless and routers

• Log tickets and assist end users with technical queries, or escalate to the appropriate team

• Deployment, implementation, and ongoing support of telephony

solutions/systems with assistance of onsite tech team

• Ability to trouble-shoot and partner with other teams remotely for

resolution

• Follow up on outstanding requests and ensure timely resolution

• Involvement in scoping replacement or implementation options for client proposals

Required Qualifications

• 3-5+ years working in a Help Desk or IT support environment

• 2-3+ years of phone system/PBX experience

• 2-3+ years of SIP experience

• 2-3+ years of Network troubleshooting experience for LAN/WAN

• Some desirable telephony qualifications or experience in any of the

following: Ericsson-LG Aria iPECS, 3CX, Avaya, Cisco Webex, Asterisk

(Training will be provided on major solutions that we use)

• Understanding of networking along with experience in any of the following: HPE Aruba, HPE, Cisco,, Meraki, Juniper, Cambium, Fortinet

• Excellent verbal and written skills to both customers and internal staff

• Proactively identify and resolve problems, using documented or

researched answers and providing resources to other IT staff and users

• Organizational and prioritization skills

• Demonstrated ability to quickly learn new job-related tasks

• Ability to work effectively in a team atmosphere as well as alone

depending on shift placement.

What do you need for this Role?

• We are seeking a mix of technical and competent help desk technicians who enjoy the technical challenges but can also provide the highest levels of customer service.

• This role would suit candidates who have a strong networking or telecom background and are looking to move their careers forward with a fast-growing company.

•You will be exposed to and trained in many new technologies that we and our customers use in their environments, which will help grow and develop your skills along with a supportive team around you.

About Us 

Rezo.ai is an AI-Powered Contact Centre that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs.

How do we do it 

Rezo’s AI-Powered contact center leverages ground-breaking technologies in AI, ML, ASR, NLP, RPA, and predictive intelligence to transform customer experience and reduce costs by automating, analyzing social media, whilst coaching them.

Overview

Database administrator (DBA) will be the performance, integrity and security of a database. You'll be involved in the planning and development of the database, as well as in troubleshooting any issues on behalf of the users.

Job Responsibilities:

• Monitoring system performance and identifying problems that arise.
• Install and maintain the performance of database servers.
• Develop processes for optimizing database security.
• Set and maintain database standards.
• Install, tune, implement and upgrade DBMS installations
• Write and deploy MYSQL patches
• Upgrade and improve application schema and data upgrades
• Manage database access.
• Performance tuning of database systems.
• Install, upgrade, and manage database applications.
• Diagnose and troubleshoot database errors.
• Recommend and implement emerging database technologies.
• Create and manage database reports, visualizations, and dashboards.
• Create automation for repeating database tasks.
• Be available for on-call support as needed.

Skills Required:

• A minimum of 3 years' experience as a database administrator.
• Strong and Proficiency in data manipulation languages, including MS SQL,
• Advanced knowledge of database security, backup and recovery, and performance monitoring standards
• Understanding of relational and dimensional data modelling
• Strong mathematical and statistical knowledge
• Excellent written and verbal communication skills
• Impeccable attention to detail

Responsibilities:

*Establishing and maintaining relationships with vendors and venues

*Planning event details and aspects, including seating, dining and guests

*Creating reliable financial reports and collecting payments on time

*Remaining under budget with all costs

*Managing events and addressing potential problems that may arise

*Planning for potential scenarios that could impact the integrity of the event

*Maintaining a working knowledge of the complex needs of a wide variety of events