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Job Title: Customer Support Executive – Travel/Airline Process (Blended)

We are hiring dynamic and customer-focused professionals for a leading global brand in the Travel and Airline industry. This is an excellent opportunity for candidates with relevant industry experience who are looking to grow their career in a structured and professional environment.

Process Overview:

• Industry Preference: Airline / Travel Industry Background.
• Experience Required: Minimum 6 months in Travel Industry (Mandatory).
• Process Type: Blended (Chat & Voice Support).
• Working Days: 5 Days a Week.
• Transportation: Both-side Cab Facility.
• Communication Level: Excellent English Communication (C1 Level Required).
• Qualification: Graduate / Undergraduate.
• Typing Speed: Minimum 35 WPM with 90% Accuracy.
• Salary: Up to ₹32,000 CTC

Roles & Responsibilities:

• Handle customer queries related to flight bookings, cancellations, rescheduling, refunds, baggage policies, and other travel-related concerns via chat and voice.
• Provide accurate information regarding airline policies, fares, routes, and travel guidelines.
• Resolve customer concerns efficiently while ensuring high customer satisfaction.
• Maintain proper documentation of customer interactions in the system.
• Meet defined KPIs such as quality scores, response time, and customer satisfaction ratings.
• Coordinate with internal teams for escalations and issue resolution.
• Ensure adherence to company policies, compliance standards, and service guidelines.

This role is ideal for professionals who are detail-oriented, customer-centric, and passionate about delivering exceptional service in the travel and aviation sector.

Interview Mode- Only Face to Face, if you can come for the interview then only please apply.

Monday-Friday

We are looking for a skilled and self-driven Web Developer with strong expertise in WordPress, front-end development, and website optimization. The ideal candidate should be capable of building fast, responsive, SEO-friendly, and visually polished websites from scratch while maintaining clean and scalable code.

RESPONSIBILITIES

• Design, develop, and maintain WordPress websites using custom themes, plugins, Elementor, DIVI, and Gutenberg.
• Build pixel-perfect, mobile-first websites optimized for performance across browsers and devices.
• Optimize Core Web Vitals and page speed using image compression, lazy loading, caching, CSS/JS minification, CDN setup, and render-blocking fixes.
• Configure and troubleshoot caching tools such as WP Rocket, W3 Total Cache, and LiteSpeed Cache.
• Implement SEO best practices including heading hierarchy, schema markup, redirects, clean URLs, internal linking, and mobile optimization.
• Ensure ADA/WCAG 2.1 compliance through semantic HTML, ARIA attributes, accessible forms, color contrast, and screen-reader compatibility.
• Debug website issues using Chrome DevTools, Lighthouse, GTmetrix, WAVE, and related tools.
• Collaborate with designers, writers, and project managers to deliver high-quality digital experiences.
• Use Git/version control and AI tools like ChatGPT or Claude to improve development efficiency.

REQUIRED SKILLS

• Strong knowledge of HTML5, CSS3, JavaScript, jQuery, and WordPress architecture.
• Experience with Elementor and DIVI page builders.
• Understanding of SEO, Core Web Vitals, accessibility standards, and mobile-first development.
• Ability to build fully functional websites from scratch with attention to detail and code quality.

Regards,

Job Title: Hotel Operations Executive

Location - Gurgaon ( Sec 32 )

Shift - General ( 10 am - 7 pm ) ( For female )

Rotational shift for Male Candidate

Job Summary:

We are looking for a Hotel Operations Executive to manage post-booking activities, including modifications, cancellations, and customer support. The role requires coordination with hotels, handling escalations, and ensuring a smooth guest experience.

Key Responsibilities:

• Manage post-booking queries, modifications, and cancellations.
• Coordinate with hotels for confirmations and issue resolution.
• Provide customer support via calls, emails, and chats.
• Handle escalations, refunds, and payment discrepancies.
• Maintain booking records and improve processes.
• 
  

Requirements:

• Experience: 1+ years in hotel reservations, operations, or customer service.
• Skills: Strong communication, problem-solving, and coordination.
• Technical: Familiarity with OTA booking systems is a plus.

About Us

 - Bootstrapped itself till IPO

- 2nd Largest OTA

Easy Trip Planners Limited commenced operations in 2008. We have a certificate of accreditation from the International Air Transport Association, approval as a travel agent from the Ministry of Tourism, Government of India, and are an allied member of the Indian Association of Tour Operators. We operate across three distinct distribution channels of B2B2C (business to business to customer), B2C (business to customer), and B2E (business to enterprise) providing us access to a diversified customer base. We have offices across Delhi, Mumbai, Noida and Bengaluru in India and USA, Philippines, Singapore, Dubai, Thailand and UK. Our shares are listed on the National Stock Exchange and the BSE. We provide end-to-end travel solutions for all travel needs such as Airline Tickets, Taxi & Private, Cab Booking, Travel Insurance, Rail and Bus Tickets, Activities and Attraction Tickets, Hotel Booking, Customized Holiday Packages, and Visa Processing Services, under one roof with a click of a button. Read more at: https://www.easemytrip.com/about-us.htm.

Job Title : Senior Software Engineer (Full Stack Capability)

Experience : 4+ Years

Location : West Patel Nagar, New Delhi

Employment Type : Full-Time

About the Role :

We are looking for a highly skilled Senior Software Engineer with 4+ years of experience in designing, developing, and maintaining scalable web applications. The ideal candidate should have strong backend expertise in Java, Python and Node.js while also being capable of handling frontend development when required.

This role requires excellent problem-solving abilities, ownership mindset, and strong communication skills to collaborate effectively with cross-functional teams and stakeholders.

Key Responsibilities :

• Design, develop, and maintain robust backend applications using Java and Node.js.
• Build and consume RESTful APIs and microservices.
• Develop scalable, secure, and high-performance applications.
• Work with frontend technologies to build and enhance user-facing features.
• Collaborate with product managers, designers, and other developers to deliver business requirements.
• Optimize application performance, troubleshoot issues, and implement best practices.
• Write clean, maintainable, and well-documented code.
• Participate in code reviews and contribute to technical discussions.
• Manage database design, optimization, and integrations.
• Ensure application security, scalability, and reliability.

Required Skills & Qualifications :

• 4+ years of professional software development experience.
• Strong hands-on experience with Java, Spring Boot, and related backend frameworks.
• Strong experience with Node.js, Express.js, and API development.
• Good understanding of Microservices Architecture.
• Experience with MySQL, PostgreSQL, or MongoDB.
• Knowledge of Redis, caching mechanisms, and message queues is a plus.
• Familiarity with cloud platforms such as AWS, Azure, or GCP.
• Experience with version control systems like Git.
• Understanding of CI/CD pipelines and deployment processes.

Frontend Requirements :

• Ability to work on frontend development when required.
• Experience with React.js, JavaScript, TypeScript, HTML5, and CSS3.
• Understanding of responsive design and modern UI development practices.

Soft Skills :

• Excellent verbal and written communication skills.
• Strong stakeholder management and client interaction abilities.
• Ability to work independently and take ownership of projects.
• Strong analytical and problem-solving skills.
• Team player with a collaborative mindset.

Preferred Qualifications :

• Experience working in product-based or fast-paced startup environments.
• Knowledge of Docker, Kubernetes, and DevOps practices.
• Experience with Agile/Scrum methodologies.

Title:- Java Backend Developer

Location:- Chennai ll Kochi ll Trivandrum

Employment Type:- Full time

Experience Required:- 5+ years

Qualifications:

• Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience).
• 5 to 11 years of relevant work experience in Java development.
• Java, Spring, Spring boot, Micro services

Additional Skills (Optional):

Experience with cloud platforms such as AWS, Azure, or Google Cloud.

Knowledge of Agile methodologies and tools like Jira.

Good communication and teamwork skills.

Skills: Java, Spring boot, Implementation, Healthcare

• 4+ years experience working as a react.js developer.
• Knowledge of REACT tools including React.js, Webpack, Enzyme, Redux, and Flux.
• In-depth knowledge of JavaScript, CSS, HTML, and front-end languages.
• Experience with user interface design.
• Knowledge of performance testing frameworks including Mocha and Jest.
• Experience with browser-based debugging and performance testing software.
• Excellent troubleshooting skills.
• Good project management skills.

Role: Java developer

Location: Gurgaon 

Exp-3-5 yrs

Description:

1. 3+ years of Coding and development experience
   2. Hands on technical experience in must have technical requirements.
   3. Strong working knowledge of Developing, Designing and implementing large scale enterprise applications.
   4. Possess strong analytical skills, organizational skills, attention to detail, and excellent verbal and written communication skills.
   5. Ability to establish and maintain effective working relationships with co-workers, managers and internal and/or external customers.
   6. Knowledge of Agile process
   REQUIRED TECHNICAL SKILL SET
   Must have: AWS, Java, J2EE, Angular, React, Javascript, Spring MVC, Webservices (REST), Servlets, Hibernate
   Nice to have: EXTJS, JBoss Drools Rules Engine, JQuery
   RESPONSIBILITIES
   1. Analyses and evaluates detailed business and technical requirements.
   2. Codes and maintains complex components of information systems.
   3. Develops and performs unit testing and fixes defects identified during testing and re-executes unit tests to validate results.
   4. Ensure code quality by performing technical design and code reviews
   5. Perform integration via Services/Batch with external and internal systems; develop presentation, business/application services and persistence components
   6. Module level ownership and ensure that any development that occurs in that module is as per the agreed solution.
   7. Profiling & Performance turning of Javaapplications

Hiring For

Front-End Engineer - I / II / III

Radical is a platform connecting data, medicine and people -- through machine learning, and usable, performant products. Software has never been the strong suit of the medical industry -- and we are changing that. We believe that the same sophistication and performance that powers our daily needs through millions of consumer applications -- be it your grocery, your food delivery or your movie tickets -- when applied to healthcare, has a massive potential to transform the industry, and positively impact lives of patients and doctors. Radical works with some of the largest hospitals and public health programmes in India, and has a growing footprint both inside the country and abroad. 

As a Full Stack Engineer at Radical, you will:

• Work closely with all stakeholders in the healthcare ecosystem - patients, doctors, paramedics and administrators - to conceptualise and bring to life the ideal set of products that add value to their time
• Write code on the front-end, the back-end and anything it takes to solve the problems and delight users both internally and externally
• Build systems which have an extraordinary emphasis on capturing data that can help build better workflows, algorithms and tools
• Work on high performance systems that deal with several million transactions, multi-modal data and large datasets, with a close attention to detail

We’re looking for someone who has:

• Familiarity and experience with writing working, well-documented and well-tested code in at least two of the following: React/Redux (preferred), NodeJS (preferred), Golang and Python
• Proficiency in the features of the language they are using, with knowledge of standards and best practices (Eg: ES2015 and above, Python 3.5 and above, React Hooks/HOC/Redux)
• Knowledge of databases, and familiarity with REST API patterns
• Experience integrating with a wide variety of external tools and services
• Experience navigating AWS and leveraging appropriate services and technologies rather than DIY solutions (such as hosting an application directly on EC2 vs containerisation, or an Elastic Beanstalk)

It’s not essential, but great if you have:

• An established track record of building systems from scratch
• Experience with microservices and decomposition of monolithic architectures
• Proficiency in automated tests
• Proficiency with the linux ecosystem
• Experience in deploying systems to production on cloud platforms such as AWS
• Experience in TypeScript
• Meaningful open source contributions 

The position is open now, and we are onboarding immediately. 

Please write to us with an updated resume, and one thing you would like us to see as part of your application. This one thing can be anything that you think makes you stand apart among candidates: it can be an interesting hobby project that you’ve self-hosted, a research paper that’s been published, a collection of blog posts you’ve written, a repository you maintain, or your contributions to a major library. 

Radical is based out of Delhi NCR, India, and we look forward to working with you!

We're looking for people who may not know all the answers, but are obsessive about finding them, and take pride in the code that they write. We are more interested in the ability to learn fast, think rigorously and for people who aren’t afraid to challenge assumptions, and take large bets -- only to work hard and prove themselves correct. You're encouraged to apply even if your experience doesn't precisely match the job description. Join us.