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Sr Program Manager
Sr Program Manager
Acceldata's logo

Sr Program Manager

Richa  Kukar's profile picture
Posted by Richa Kukar
7 - 12 yrs
₹5L - ₹20L / yr
Bengaluru (Bangalore)
Skills
Agile/Scrum
Communication Skills

Development Projects

                                                                                                                       

Backlog Create: Work with cross functional teams to breakdown the quarterly objectives into tasks and create backlog in Jira

                       

Groom: Review the backlog regularly for each product / team and keep the items up-to-date and prioritized

                                                                                               

Planning: From the backlog create sprint plans for all our products and cross functional teams every two weeks

                                                                                               

Estimation: Ensure all the tasks in sprint have assignments, estimates added in Jira and the time spent is recorded

  • Ensure all the tasks in sprint have start and end dates - Scheduling, Tracking, Releases
  • Work with team to plot the tasks in the sequence as they would be delivered to ensure the planning is realistic
  • Attend regular sprint meetings and monitor the progress against the plan o Find out the dependencies and work with cross functional teams to resolve them. 
  • Find out the risks, create plans to mitigate them
  • Work with cross functional teams to determine the scope of each release o Prepare release plans
  • Review the release progress regularly 
  • Manage the dependencies and risks

Documentation

  • Process Documents : Document the processes that the teams follow and their life-cycle
  • Product Documents : Work with cross functional teams to ensure the documentation artifacts are created for each release, reviewed and signed off before the release

Reporting : Weekly Progress Reports o Sprint Reports


Communication

Apart from regularly reporting the project manager need to be able to communicate with teams and management on a day-to-day basis on ongoing product development and release activities to be effective

                                                                                                                       

Customer Projects

  • Meet regularly with customers to understand the issues, solution to the use-cases, update implementation schedule and key milestones                                                                                                                   
  • Work with customers to plans, schedule and execute the deployment, integration, upgrade, migration activities                                                                                                                                                                                                                                                                                                                 Obtain feedback on product and service performance and take them to management and cross functional teams to ensure they are added to the product backlog                                                                                                                   
  • Serve as the primary voice of the customers within Acceldata and advocate on customers’ behalf                                                                                                                   Engage in and coordinate efforts to provide customer support and solutions by leading cross-functional efforts to ensure customer success                                                                                                                   
  • Attend periodic business review meetings, as required, to provide progress on specific customer accounts                                                                                                                   Develop and manage improvement strategies for customer success. Hold retrospective reviews after every key milestone, document the outcomes and ensure the actions are implemented                                                                                                                   
  • Coordinate with the Site Reliability team to drive value with key accounts
  • Prepare periodical reports on customer’s health and report out to management to identify customer experience risks and drive internal change to support continuous customer experience improvement                                                                                                                                                                                            

Knowledge, Skills and Experience:                                                                                                    

  • To succeed at this job, you must have 5 - 8 years of experience in managing development projects   
  • 3 - 5 years of experience in managing releases /roll out to customers 
  • Be Customer Success driven to Have strong leadership and influencing skills 
  • Have the ability to track and manage multiple customer programs from inception to implementation o Be able to collect, analyze, present data in support of recommendations 
  • Possess the ability to foster working relationships and establish trust across the organization both internally and with customers.
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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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About Acceldata

Founded :
2018
Type :
Product
Size :
100-500
Stage :
Raised funding

About

Acceldata is the company that built the leading Multidimensional Data Observability Cloud. This cloud was designed to help data-driven organizations achieve agility in innovation, operational excellence, and enhanced returns on data investment. Embedded analytics and artificial intelligence technologies are becoming more reliant on contemporary organizations to fuel their business operations and choices.


The data observability technologies offered by Acceldata improve the performance of embedded artificial intelligence and analytics workloads by providing purpose-built monitoring and analytics. The first Data Observability Cloud is presently being developed by Acceldata for cloud data warehouses and hybrid data lakes. Acceldata makes it easy for businesses to expand their pipelines to meet the requirements of modern business, regardless of whether they are operating in a platform or cloud environment. Data Observability Cloud by Acceldata provides on-demand operational information to support analytics data workloads and embedded artificial intelligence.

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Connect with the team

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Richa Kukar
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Abhishek Bharadawaj
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Abhishek N
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Swapna Chanamala
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Akash Sampat

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