Senior Business Analyst - Analytics

 Location: Hybrid/ Remote

Openings: 2

Experience: 5–12 Years

Qualification: Bachelor’s or Master’s in Computer Science or a related technical field

Key Responsibilities

Architect & Design:

• Provide technical and architectural direction for complex frontend solutions,ensuring alignment with enterprise standards and best practices.
• Conduct design and code reviews to maintain high-quality, reusable, and scalable frontend interfaces for enterprise applications.
• Collaborate with cross-functional teams to define and enforce UI/UX design guidelines, accessibility standards, and performance benchmarks.
• Identify and address potential security vulnerabilities in frontend implementations, ensuring compliance with security and data privacy requirements.

Development & Debugging:

• Write clean, maintainable, and efficient frontend code.
• Debug and troubleshoot code to ensure robust, high-performing applications.
• Develop reusable frontend libraries that can be leveraged across multiple projects.

AI Awareness (Preferred):

• Understand AI/ML fundamentals and how they can enhance frontend applications.
• Collaborate with teams integrating AI-based features into chat applications.

Collaboration & Reporting:

• Work closely with cross-functional teams to align on architecture and deliverables.
• Regularly report progress, identify risks, and propose mitigation strategies.

Quality Assurance:

• Implement unit tests and end-to-end tests to ensure code quality.
• Participate in code reviews and enforce best practices.

Required Skills 

• 5-10 years of experience architecting and developing cloud-based global applications in a public cloud environment (AWS, Azure, or GCP).
• Strong hands-on expertise in frontend technologies: JavaScript, HTML5, CSS3
• Proficiency with Modern frameworks like React, Angular, or Node.js
• Backend familiarity with Java, Spring Boot (or similar technologies).
• Experience developing real-world, at-scale products.
• General knowledge of cloud platforms (AWS, Azure, or GCP) and their structure, use, and capabilities.
• Strong problem-solving, debugging, and performance optimization skills.

Center Manager – Telesales (Telugu Mandatory)

Base Location: Hyderabad

Experience: 3+ Years

Department: Sales

Reportsto: Sr. Manager - Telesales

Employment Type: Full-time

About Livekeeping:

Livekeeping is a leading mobile-first SaaS solution that brings Tally ERP data live on mobile, enabling

business owners, accountants, and teams to access real-time accounting, receivables, and business

insights anytime, anywhere.

We serve thousands of MSMEs, accountants, and enterprises across India, empowering them to

make faster decisions, improve cash flow, and enhance productivity.

Role Overview

We are looking for a highly driven and hands-on Centre Manager – Telesales to lead the telesales

operations at a single location, managing a team of 40 telecallers along with team leaders. The

Centre Manager will be responsible for achieving sales targets, improving conversion ratios, and

ensuring operational excellence on the floor.

The ideal candidate will bring at least 3+ years of telesales experience, with proven ability to lead

teams, drive performance, and deliver results in a fast-paced environment.

Key Responsibilities

Team & Floor Management

 Manage and lead a team of 40 telecallers, including team leaders.

 Conduct daily huddles,set targets, and ensure achievement of sales goals.

 Monitor call quality,sales scripts, and customer interactions.

 Maintain high levels of motivation, discipline, and energy on the floor.

Sales Execution & Target Achievement

 Drive telesales performance to achieve monthly and quarterly sales targets.

 Work closely with telecallers to improve pitch delivery, objection handling, and closing

techniques.

 Ensure adherence to sales processes and compliance standards.

Performance Monitoring & Reporting

 Track and analyze daily/weekly/monthly KPIs such as call volume, conversion rate, and

revenue per telecaller.

 Prepare and share performance reports with the Senior Manager.

 Identify low performers and provide targeted coaching and improvement plans.

Training & Development

 Conduct regular training sessions for telecallers on sales techniques, product knowledge,

and customer handling.

 Provide continuous feedback and one-on-one coaching.

On-Ground Involvement

 Actively participate in floor activities by monitoring live calls and assisting team members.

 Be a role model by demonstrating strong selling skills and closing deals when required.

Customer-Centric Approach

 Ensure telecallers follow a consultative sales approach, building trust with customers.

 Address escalations promptly and ensure positive customer experiences.

Key Requirements

 Experience: Minimum 3+ years in telesales, with at least 1 year in a team

leadership/managerial role.

 Proven ability to manage teams of 30–50 telecallers in a telesales environment.

 Strong people management, coaching, and motivational skills.

 Hands-on and willing to work directly on the floor with the team.

 Good analytical skills; ability to track performance metrics and improve efficiency.

 Proficiency in CRM tools and telesales processes.

 Preferred Industry Experience: Insurance or Fintech. (EdTech experience not preferred.)

 Must be fluent with Telugu language.

Performance Metrics(KRA/KPI)

 Achievement of monthly sales targets for the centre.

 Lead-to-conversion ratio.

 Average revenue per telecaller.

 Call quality and compliance scores.

 Telecaller productivity and attrition rate.

 Training effectiveness and performance improvements.

Job Title: Manual Tester (Web + API + DB)

Location: Bangalore (WFO)

Experience: 2–5 Years

Notice Period: Immediate joiners preferred

Role Overview

We are looking for a detail-oriented Manual Tester with strong experience in Web, API, and Database testing. The ideal candidate should be hands-on, proactive, and capable of working in a fast-paced environment.

Key Responsibilities

• Perform end-to-end manual testing for web applications
• Validate APIs using tools like Postman/Swagger
• Execute database testing using SQL queries
• Design, write, and execute test cases and test scenarios
• Identify, report, and track bugs using tools like JIRA
• Collaborate with developers and stakeholders in Agile setup

Required Skills

• Strong experience in Web/UI testing
• Hands-on in API testing (REST, Postman)
• Good knowledge of Database testing (SQL)
• Experience in test case design & execution
• Familiarity with bug tracking tools (JIRA, etc.)
• Understanding of Agile/Scrum
• Good to Have
• Basic knowledge of automation
• Experience in product-based environments

Work Location: Rajouri Garden/Subhash Nagar

JOB Description-

Business Development Associate:

We are looking for a responsible and highly motivated Sales Associate who is ready to take on all sales responsibilities from generating leads to closing sales. Our ideal candidate will deliver a professional presentation to customers, and uphold the ideals and standards of our company. The successful Sales Associate will constantly strive to meet all sales goals and exceed customer expectations.

Responsibilities:

• Achieving growth and hitting sales targets by successfully managing the sales team
• Designing and implementing a strategic sales plan that expands the company’s customer base and ensures its strong presence Conducting market research to identify selling possibilities and evaluate customer needs
• Actively seeking out new sales opportunities through cold calling, networking, and social media
• Setting up meetings with potential clients and listening to their wishes and concerns.

Job Title: Performance Engineer

Experience: 6+ years

Primary Skill: Jmeter, Neoload

Location: Hyderabad

Fulfilment Type: Fulltime

• Identify future performance needs and architectural changes based on platform scale;
• Bring your passion to contribute to an exceptional customer experience regarding the performance and scalability of our platform;
• Develop a framework to run PSR tests and measure stats for them;
• Continuously tune Infrastructure and platform performance;
• Provide capacity planning for platform services and influence product architecture for higher resiliency and lower cost of ownership;
• Operate internal testing infrastructure and raise potential defects to development teams;
• Establish best practices and standards for performant platform development;
• Create and maintain reports that describe performance issues and possible root causes;
• Work with various development teams to ensure SLA of their core APIs are tracked and maintained release over release;
• Collaborate with developers, architects, Product Management, Operations and other cross functional teams to successfully achieve teams’ objectives;
• Build and enhance infrastructure and framework and provide actionable metrics to help understand performance issues and address them proactively;
• Evaluate system performance and recommend improvements;
• Provide technical assistance to improve system performance, capacity, reliability and scalability;
• Perform load tests to validate system and solution performance and stability.

Actively Looking for a Venue Booking Expert

Work experience: 1-2 years

Office Location: Connaught Place, New Delhi

Working days: 6 days ( Monday - Saturday )

Working Timings: 10:30 AM - 7 PM

Salary Range - 20k to 25k 

Job Description :

1) Understanding customer requirements over calls/WhatsApp and helping them freeze down the booking in assigned venues.

2) Meeting monthly revenue targets in assigned venues.

3) Consistently develop a community of repeat customers by building rapport.

4) Ability to problem solve and contribute ideas to improve customer service.

5) Clearly communicating booking detail to both customers and assigned venue management to ensure transparency.

Skills Required-

1) Candidate must be comfortable with Cold calling.

2) Candidate must have 1 year of Telesales, Inside sales experience.

3) Candidate must be confident and comfortable with English and Hindi

4) Candidate must have Good Communication skills 

Hiring for Anahad Pharmacy (Division of HelpNow)

About Anahad:

Anahad is India’s fastest growing chain of branded pharmacies and e-pharmacy, started and run by IIT Bombay Alumni. 

At Anahad, our mission is to make genuine medicines reach EVERY INDIAN HOUSEHOLD at Wholesale prices, by leveraging the efficiencies of technology. Working on an audacious mission it becomes important to have people who are smarter than you around. We are funded by the earliest investors of Uber, SpaceX and some of the coolest investors of Silicon Valley, India and Japan and now want YOU to join our mission.    

Anahad aims to consolidate and build a household brand in a largely unorganised market worth more than 1.5 Lakh Crore. We are looking for dynamic Pharma professionals who are striving to grow fast and create an identity for themselves in the Pharma industry. 

About this role

We’re seeking a Head of Engineering to work closely with our technical team and engineers to design and scale our product infrastructure and architecture. You will partner with cross-functional stakeholders across engineering, AI, product management, QA, design, operations and sales to lead the technology vision and direction.

This role reports directly to the CEO and will involve working closely with him and the product team to refine and iterate on the product and engineering roadmaps.

Requirements

• 6-10 years of architecture, software design, engineering, and implementation experience in a complex and fast-moving early stage start-up environment.
• Strong expertise in systems architecture and a service based codebase.
• Strong expertise in designing highly available, fault-tolerant, scalable systems.
• Experience building and leading engineering teams that took products from idea to launch (0 to 1), and launch to scale (1 to 10).
• Strong communication and leadership abilities especially in the current remote environment.
• Strong developer who can give the best in their team a run for their money!
• A passion for building impactful products.
• Deep knowledge of backend and frontend technologies such as NodeJS, Java, PHP (Laravel), Postgres/MySQL, ReactJS, Docker, and Kubernetes.
• Experience with mobile development: Android and/or React Native.

Building the Engineering Team and Culture

The power of a good engineering leader is to build out the engineering team and set a start-up’s engineering culture, especially when the organization gets to the size where that middle layer of management is required. A strong head of engineering should therefore be able to determine who will be good leads for the team, hire them, and be able to groom that skill set over time.

Product Planning

Not only the ability to execute, but the leader’s role prior to development is also critical to the product-planning phase. While product management/marketing will provide insight into the features, market size, pricing etc. the engineering leadership needs to provide feedback into the resources (headcount, equipment, etc.) needed to deliver by a given date. An engineering leader brings sanity to this process with a unified view of broader objectives.

Execution

Ultimately, the output of any engineering organization is the product. A well-functioning organization will not only build a high-quality product, but also hit pre-determined dates and accurately forecast updates to the timeline as it changes. One has to have a command of the software development process, and ensure the correct process is in place and followed.

Handling Chaos

When a product launch goes right and catches the world on fire, the feedback from the market can be overwhelming. Even with marginal success, engineering will be inundated with customer escalations, feature requests etc. All of this must be addressed while continuing to drive the product forward. A hallmark of a strong engineering leader is to maintain composure while navigating this chaos.

Why you’ll LOVE this job

We’re a small team that enjoys working hard, getting a lot done and having fun. Not to mention that you’ll get to work on a product that is making a profoundly positive impact on people’s lives. We also provide an outstanding training ground for aspiring entrepreneurs. We can promise:

• You will be a part of founding team and work closely with the founders on the vision 
• We care about you. We offer competitive health insurance for employees. 
• Our co-workers are a close-knit, intelligent, and motivated team.

Compensation

Commensurate with experience (Cash + Bonus + Equity).

• FCM,Geolocation,Camera,REST API,debugging,testing and deployment skills to both platforms Google play and apple app store.
  
  

Job Description :

• Energy and enthusiasm to work in a dynamic startup-style environment
• Will work on bug-fixing and improving application performance.
• Will Continuously discover, evaluate, and implement new technologies to maximize development efficiency.
• Will collaborate with cross-functional teams to define, design, and ship new features.
• Should have experience with Mobile App developments on multiple platforms (React Native / iOS / Android)
• Should know about object-oriented programming concepts and design patterns
• Strong Knowledge of React.js
• Experience with third-party libraries and APIs
• Build pixel-perfect, buttery smooth UIs across both mobile platforms
• Very comfortable with SQL, NoSQL Databases like Couchbase
• Solid understanding and experience with JavaScript, Jquery, HTML5, CSS3
• Should have a working knowledge of the general mobile landscape, architectures, trends, and emerging technologies.
• Strong knowledge and experience of building for Security, Performance, and Scalability
• Should have a solid understanding of the full mobile development life cycle
• Great communication skills
• Good team player with a can-do attitude.