Product Manager

Role Summary

The Executive – AFS Operations (Back Office) will be responsible for supporting day-to-day aftersales operational activities through documentation, coordination, MIS reporting, CRM updates, billing support, and technician scheduling. The role ensures smooth backend execution of service operations and timely closure of jobs with proper records and compliance.

🎓 Education & Skills

• Diploma / Graduate in Mechanical / Electrical Engineering or any related field

• 1–3 years of experience in Back Office / Operations Coordination roles

• Good knowledge of MS Excel, Email Coordination, and Documentation

• Basic understanding of service operations, job cards, and billing workflows

• Strong communication, coordination, and multitasking abilities

🔧 Key Responsibilities

🧩 Operations Coordination

• Coordinate with internal teams for job scheduling and execution updates

• Track daily service activities and technician deployment status

• Maintain operational records, trackers, and job status reports

• Support service planning and execution coordination activities

📦 Documentation & Billing Support

• Maintain and verify job cards, service reports, GRNs, and acknowledgments

• Ensure all service documents are complete and billing-ready

• Share verified documents with billing/commercial teams

• Maintain soft copies and filing of operational records

🗃️ CRM & MIS Management

• Update job execution details in CRM on a daily basis

• Prepare MIS reports, Excel trackers, and pending job reports

• Monitor job closures and maintain accurate operational data

• Share regular updates with reporting managers

📧 Communication & Follow-up

• Coordinate with technicians, stores, and internal departments via email/phone

• Follow up on pending documents, approvals, and service updates

• Escalate delays or operational issues to seniors when required

• Support audit documentation and compliance activities

🛠 Skills Required

✔ MS Excel, Word & Outlook

✔ MIS Reporting & Documentation

✔ Coordination & Follow-up Skills

✔ CRM/Data Management

✔ Time Management & Multitasking

✔ Attention to Detail & Problem Solving

👤 Experience:

2–3 Years in Back Office / Operations / Coordination roles preferred

The Machine Learning Engineer will play a critical role in supporting Bell Techlogix clients by building, operating, and optimizing AI solutions in a managed services environment. This role focuses on delivering reliable, secure, and scalable AI capabilities across Microsoft AI platforms, Kore.ai conversational AI, and ServiceNow, while also supporting broader AI initiatives and the AI Center of Excellence. 

Key Responsibilities 

•Design, deploy, and support machine learning and AI solutions in production, SLA-driven managed services environments 

•Provide operational support for AI platforms including incident response, troubleshooting, and root cause analysis 

•Monitor AI and ML model performance, data quality, and drift; implement retraining and optimization strategies 

•Build and maintain MLOps pipelines supporting model training, validation, deployment, and rollback 

•Develop and support AI workloads using Microsoft Azure AI, Azure Machine Learning, Azure OpenAI, and Copilot extensibility 

•Design, train, and optimize virtual assistants enterprise workflows 

•Implement and support AI capabilities including Predictive Intelligence, Virtual Agent, and AI Search 

•Collaborate with service desk, engineering, security, and platform teams to drive automation and continuous service improvement 

•Act as a technical escalation point for AI-related client issues and enhancement requests 

•Contribute to AI innovation initiatives, proofs of concept, and reusable solution patterns within Bell Techlogix 

Required Qualifications 

•Bachelor’s degree in Computer Science, Data Science, Machine Learning, or equivalent practical experience 

•5+ years of experience in machine learning engineering, AI development, or applied data science 

•Strong proficiency in Python, SQL, and API-based integrations 

•Hands-on experience supporting machine learning models in production environments 

•Experience working in managed services, consulting, or enterprise IT environments 

•Strong understanding of cloud platforms (Microsoft Azure preferred) 

Preferred Qualifications 

•Experience with Azure Machine Learning, Azure AI Services, or Azure OpenAI 

•Hands-on experience with Kore.ai XO Platform or enterprise conversational AI 

•Experience implementing or supporting ServiceNow AI/ML, Predictive Intelligence, or Virtual Agent 

•Familiarity with MLOps, CI/CD pipelines, Infrastructure as Code (Terraform, Bicep, ARM) 

•Knowledge of Responsible AI, data governance, and enterprise security practices 

•Relevant certifications (Microsoft, ServiceNow, Kore.ai) 

 Roles and responsibilities

• Work with founders, to understand business objectives and customer insights
• Work with product, engineering and customers to co-create the product with early customers
• Prepare wireframes, mockups, and prototypes to take ideas from inception to execution
• Build a design strategy, establish high-quality design processes, and create a culture of design within.
• Drive user research to identify problems and experiment with solutions; inform the product roadmap by advocating for user needs
• Strategize, develop, and extend the visual design systems and pattern libraries

• 4+ years of relevant experience
• Self-driven individual with high ownership and a strong work ethic
• Ability to turn complex design problems into beautiful, intuitive solutions
• Ability to collaborate with cross-functional teams to define, design and ship new features
• Aesthetic appeal - you have an eye for beautiful designs/visuals
• Expertise in product thinking & user empathy; being able to identify the key user needs and connect them with effective solutions
• Excellent craft skills, such as visual storytelling, pixel-perfect UI design, and prototyping
• Excellent communication skills, both verbal and written
• Comfortable running a full design process from beginning to end
• Ability to conduct user research studies

Company's Mission: Company is changing the way India discovers and shops new brands. How? We match brands to passionate creators who create authentic content enabling discovery of brand’s products. This also helps the creators earn sustainably and get recognised as curators in their fields!

Current Focus: To achieve our mission, we start by enabling brands and influencers to collaborate for mutual benefit. 

• Creators on Youtube get access to D2C brand campaigns to boost income.
• D2C brands gain sales through RoI-based marketing via authentic content from creators.

Progress: 

• Business: We’ve already worked with 35+ influencers and 5 brands generating INR 85L+ in GMV and growing fast
• Funding: MavX has raised seed funding from top-tier global VC funds and leading industry veteran angels

Company is looking for a Tech Leader to oversee the tech org and own the entire building of the V1 product.

What will you do: 

• Creating the marketplace product that helps brands and influencers
• Designing the tech architecture, roadmap and vision
• Hiring the right team to achieve product-market fit and the vision
• Get involved in brainstorming and problem solving to solve critical product and business problems

What will you need: 

Skills:

• Strong and demonstrated technical skills
• Ability to hire and manage a team of coders
• Cross-functional collaboration with product, business, design folks

Attitude:

• Bias for quick action - progress over process
• High empathy for small creators and small D2C brands
• First principles thinking and a problem solving mindset
• Strong accountability and ownership mindset

What will you gain:

• Creating tech vision from scratch
• Build in a fast-paced environment and test impact directly with users
• Experience the thrills of 0-1 and PMF discovery
• Work with a smart, young team that is highly committed to the mission

We are seeking a knowledgeable and passionate PHP Teacher to join our educational institution. The ideal candidate will have a strong understanding of PHP and web development, with the ability to effectively teach and guide students in learning and mastering PHP programming.

Job Description:

• Develop and deliver comprehensive PHP programming courses.
• Create lesson plans, assignments, and assessments that meet curriculum standards.
• Teach students various PHP topics, including but not limited to syntax, functions, arrays, object-oriented programming, and web integration.
• Develop instructional materials, such as slides, handouts, and coding exercises.
• Provide one-on-one or group assistance to students to help them understand course material and complete projects.
• Offer constructive feedback on student assignments and projects.
• Design and administer exams, quizzes, and projects to evaluate student progress.
• Grade assignments and provide timely, detailed feedback to students.
• Stay current with new technologies, teaching methodologies, and industry trends in PHP and web development.
• Maintain accurate records of student attendance, grades, and performance.
• Participate in departmental meetings and contribute to the development of the program.
• Strong knowledge of PHP, MySQL, HTML, CSS, JavaScript, Laravel Framework , CMS, AJAX, Bootstrap and related web technologies.
• Excellent communication and presentation skills.
• Ability to explain complex concepts in a clear and understandable manner.
• Patience and dedication to student success.

Profile: Sr.Technical Content writer 

Experience : 4.0 Years +

keyskill: tech writing resource – for writing customer-facing documentation – online manuals, release notes etc"

Required Expertise

• 4 to 6 years of experience as a Technical Writer or Software Documentation.
• Learning/understanding the documentation tools and process.
• Determine the needs of end users of technical documentation.
• Strong command of the English language, including the meaning and spelling of words, rules of composition, and grammar.
• Research, design, illustrate, revise, edit, and write high-quality documentation.
• Re-writing existing documents with proper standards.
• Experience translating complex technical concepts into easy-to-understand, accurate, and concise user documentation.
• Preparing easy-to-understand Online Help, User Manual, and other User Documentation.
• Assisting in preparing templates, preparing/formatting Word documents, power point presentations in accordance with prescribed organization standards.
• Create tutorials to help end-users use a variety of applications.
• Prepare articles, and blogs, to promote software applications.

Thanks & Regards

Key Responsibilities:

Responsible for ensuring the quality of Salesforce platform, through the creating of test plans, test cases, scenarios, scripts, and procedures for new features, bugs, and enhancements. Ensure the successful deployment of projects by defining and implementing end-to-end product test strategies.

Analyzes functional and technical requirements and translate them into manual test scenarios.

Communicate with AQA Engineers to make our e2e-scenarios automated

Participate in scrum team activities and be the voice of quality in your team

Collaborate with other teams, product office, support team and release managers.

Required Skills:

2+ years as a QA Engineer/Tester (Relevant experience including salesforce)

Knowledge of the Agile SDLC utilizing JIRA

Experience creating/updating and maintaining manual test cases, test plans, and test suites

Experience with test case management tools as well as maintaining test cases outside of tools

Familiar with bug tracking tools and creating bug reports

Experience troubleshooting and reproducing issues and defects

Experience testing web service APIs and using API testing tools such as Postman

Will be great to see:

Experience with Salesforce Sales Cloud or SF certification

Experience with SQL and query writing

Comfortable with automated testing tools (Selenium)

Experience with Java

Knowledge of Apex Jav

• You’ve been building web applications professionally for 4+ years
• You’re proficient in NodeJS, TypeScript, MySQL, and MongoDB
• You possess strong OOP and design pattern knowledge
• Familiar with modern engineering practices: Code Reviews, Continuous Deployment, Automated Testing, etc
• You write understandable, testable code with an eye towards maintainability and experience with TDD (Test Driven Development)
• You have the ability to build RESTful APIs
• Explaining complex technical concepts to designers, support team, and fellow engineers is not a problem for you
• Well versed with the fundamentals of computer science and distributed systems
• Frontend experience; (Good to have) Angular
• Start-up experience, preferably a tech start-up
• Open-Source contributor
• You have experience with other programming languages -- e.g., Python, Ruby, PHP, Go, C, etc.
• Passionate about/experienced with open source and developer tools
• You have a bachelor's degree in Computer Science, Engineering, or related field, or equivalent training, fellowship, or work experience

Qualifications

• BE/ B. Tech/ MSc/MTech
• Candidate should possess the degree from a recognized University/ Institution only