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Position Summary
We are seeking highly motivated and customer-oriented professionals for the role of Process Associate for an International Voice and Non-Voice Process. The ideal candidate will have excellent communication skills, a problem-solving mindset, and a passion for delivering a top-tier customer experience.
Key Responsibilities
- Manage customer interactions via phone, email, or chat in a professional and timely manner.
- Resolve customer queries, issues, or complaints with accuracy and empathy.
- Maintain detailed records of customer interactions in the system.
- Collaborate with internal teams for escalations and resolution follow-ups.
- Uphold service quality standards and contribute to continuous improvement.
Qualifications & Requirements
- Education: 12th Pass, Diploma, Graduate, or Postgraduate
- Experience: Freshers and experienced professionals (up to 3 years) are encouraged to apply
Skills:
- Excellent verbal and written communication in English
- Strong interpersonal and problem-solving skills
- Basic computer proficiency (MS Office, typing skills)
- Ability to work in a fast-paced, team-oriented environment
- Willingness to work in rotational shifts (including night shifts)
Perks & Benefits
- Competitive salary with performance-based incentives
- Night shift allowances and cab facility
- One-time complimentary meal during shifts
- Opportunities for internal growth and role advancement
- Exposure to international client processes and professional development
Position Overview
• To manage, generate and maximize the revenue through effective Sales & Services to the existing clients and identification of prospective clients.
About One Impression
One Impression is one of the world’s largest influencer marketing platforms, working with 300+ global brands like Unilever, Nestle, and Amazon to connect with a diverse creator network. Our platform empowers brands and creators to collaborate seamlessly and scale their reach. To capture a significant share of global media ad spend, One Impression is quickly becoming the industry’s go-to influencer marketing platform.
Key Responsibilities:
- Develop and Own Product Roadmaps: Define and manage product roadmaps, prioritizing increments based on inputs from external and internal stakeholders.
- End-to-End Feature Launch Ownership: Plan, scope, and ensure high-quality delivery of increments with complete ownership of end-to-end feature launches.
- Cross-functional collaboration: Work with Sales, Design, and Engineering to develop feature-level specifications (PRDs) inclusive of UX/UI design, then validate assumptions, prototypes, and designs directly with existing or prospective customers.
- Sprint Execution: Participate in regular sprint ceremonies to oversee the execution of planned features.
- Issue Resolution: Resolve issues by closely monitoring product issues and escalating as required.
- Product Marketing Partnership: Partner with Product Marketing on launches and sales collateral, and other technical information required to support internal onboarding and outbound marketing and sales activities.
- Customer Success Collaboration: Work with Customer Success and Sales to account for and co-own NPS and C-SAT scores.
- Data Analysis and Decision-Making: Perform detailed data analysis and structured decision-making to inform product development.
- Customer Feedback Integration: Interact with customer-facing teams (e.g., Sales, Customer Success, Account Management) to obtain customer feedback and structure it to arrive at informed decisions.
- Feature Adoption Analysis: Collect and analyze data for feature adoption, drawing insights to enable better adoption.
- Ecosystem Analysis and Benchmarking: Perform ecosystem analysis and benchmarking to ensure our product is industry-leading and innovative.
Qualifications:
- Bachelor’s degree in Business, Computer Science, Engineering, or a related field. MBA is a plus.
- 4+ years of experience as a Product Manager, in a Start-up or marketplaces .
- Strong understanding of user-centered design principles and best practices.
- Experience with gamification techniques in product design.
- Excellent analytical, problem-solving, and decision-making skills.
- Strong communication and interpersonal skills.
- Proficiency in product management tools and software.
You have 3 to 14 yrs of software engineering & product delivery experience with strong
background in datastructures & algorithms
• You’ve proven software development credentials having successfully built complex
products
• You are experienced with one or more general programming languages (e.g. Java, C/C++,
Go). Ability to learn other coding languages as needed.
• You’ve proven software development credentials having successfully built complex
products
• You have a strong foundation in the fundamentals of computer science, with familiarity in
data structures, algorithms and a strong command of object-oriented principles.
• You have experience in one or more of the following areas: Server Backend, Distributed
and Parallel Systems, Full Stack Development (frontend and backend), Scalable Enterprise
Platforms and Applications, Application Security and Incident Management, Android,
iOS, and Machine Learning.
• You have a spark that separates you from the crowd and ability to think out of the box and
on your feet
• You possess multi-dimensional skills that make you a valuable co-worker in a fast,
changing and ambiguous environment
• You have the ability to learn other coding languages as needed real quick
• You are comfortable in working with a team that deals with ambiguity every day
Is your next career move to work in a team which uses data, reporting and analytical skills to help answer business questions to make DAZN a data-driven company?
DAZN is a tech-first sport streaming platform that reaches millions of users every week. We are challenging a traditional industry and giving power back to the fans. Our new Hyderabad tech hub will be the engine that drives us forward to the future. We’re pushing boundaries and doing things no-one has done before. Here, you have the opportunity to make your mark and the power to make change happen - to make a difference for our customers. When you join DAZN you will work on projects that impact millions of lives thanks to your critical contributions to our global products
This is the perfect place to work if you are passionate about technology and want an opportunity to use your creativity to help grow and scale a global range of IT systems, Infrastructure, and IT Services. Our cutting-edge technology allows us to stream sports content to millions of concurrent viewers globally across multiple platforms and devices. DAZN’s Cloud based architecture unifies a range of technologies in order to deliver a seamless user experience and support a global user base and company infrastructure.
This role will be based in our brand-new Hyderabad office. Join us in India’s beautiful “City of Pearls” and bring your ambition to life.
Responsibilities:
- Communicate with different stakeholders such as Ad Tech Engineers and Product Owners
- Should be able to extensively work in Google Analytics and strong SQL knowledge is expected.
- Strong analytical skills
Key Competencies:
- 4-8 years of experience as Data Analyst
- Advanced Microsoft Excel Skills
- Strong command on Google Analytics
- Reporting platform UI experience (Tableau, Looker, etc)
- Experience with VAST tags, pixels trackers, etc.
- Experience with DSPs & third-party ad platforms (GAM, YoSpace, etc)
At DAZN, we bring ambition to life. We are innovators, game-changers and pioneers. So, if you want to push boundaries and make an impact, DAZN is the place to be.
As part of our team, you'll have the opportunity to make your mark and the power to make change happen. We're doing things no-one has done before, giving fans and customers access to sport anytime, anywhere. We're using world-class technology to transform sports and revolutionise the industry and we're not going to stop.
Our client is a producer of superior quality products. Our client is the largest single location manufacturing facility in India with certifications of ISO 9001, 14001, OHSAS 18001 along with other product specific certifications.
What you will do:
- Developing periodic (annual, quarterly and monthly} targets and sales plans for the business basis overall product category targets and capacity, past sales performance and market potential
- Evaluating and selecting appropriate sales model and distribution channels to further sales growth across the focused zones
- Developing and managing the sales budget and ensuring internal operating costs are within the allocated budget
- Ensuring top line and volume targets and gross margin contribution of sales across all regions, identifying areas of concern and driving corrective action
- Driving market intelligence to identify market trends, customer preferences, competitive action, new product introductions, etc. to build and Implement sales campaigns
- Analysing and evaluating the effectiveness of sales, methods, costs, and results and providing feedback to the team
- Maintaining key customer relationships and developing strategies to expand organization's market share
- Periodically reviewing customer engagement and interaction processes and identifying areas of improvement to achieve higher levels of customer service
- Coordinating with external dealers to obtain detailed information on market and consumer trends and feedback on customer satisfaction
- Maintaining strong relationships with key customers, distributors and wholesalers to ensure sustainable and repeat business
- Communicating and aligning with relevant internal stakeholders to ensure on-ground implementation of the sales strategy
- Leading talent acquisition activities to build a capable and effective sales force
- Assessing performance of direct reports and providing guidance, coaching and mentoring to direct reports
Desired Candidate Profile
What you need to have:- A Master's degree in business administration (MBA), Marketing
- Minimum 16 to 22 yrs of Sales experience in personal care/ hygiene industry
- Excellent verbal and written communication skills
- Willingness to travel regularly to different markets
- Proficiency with Microsoft office
- Strong analytical skills and ability to work well with little supervision
1. Team – Technology Team
- Position – Full Stack Developer
- Location – Saket, Delhi
- Roles & Responsibilities
- Plan, review, analyze, design, code and implement simple to more complex internet and e-commerce applications using Microsoft development products (.net core, C#, Sql Server, Rest Api, etc.) and open standards products (JavaScript, Angular 6, etc.) for both traditional browsers and mobile devices.
- Ensure software meets all requirements of quality, security, modifiability, extensibility etc.
- Set up and maintain data structures and database environment.
- Ability to support and maintain existing systems that use a variety of .NET technologies.
- Provide technical expertise to resolve service impacting incidents and problems
- Collaborate with developers, designers, business team and tailor web solutions to their needs and requirements
- Qualification
- Bachelors/Master Degree in Computer Science or equivalent from reputed college like NIT/IIT/IIIT
- 3 - 4 years of experience in both front and backend languages at a scaled B2C company.
- Solid understanding of Web Development Process, A to Z.
- Strong knowledge of .NET core, Application Security, Angular, ASP.NET, HTML5, JavaScript, Web Services.
- Solid understanding of relational databases and SQL for implementing database driven, web-based applications
- Flexibility, good time management skills, basic project management skills
Designation : Backend - Mobile Application Developer
Location : HSR, Bangalore
About the Company
Making impact driven by Data.
Vumonic Datalabs is a data-driven startup providing business insights to e-commerce & e-tail companies to help them make data-driven decisions to scale up their business and understand their competition better. As one of the EU's fastest growing (and coolest) data companies, we believe in revolutionizing the way businesses make their most important business decisions by providing first-hand transaction based insights in real-time..
About the Role
We are looking to hire a Backend Software Engineer to design and build functional applications and work with our dynamic team of engineers to solve challenges that come with our rapidly evolving technical stack. You should be comfortable working with new technologies and architectures while working with a small team to take ownership of projects to ultimately deliver amazing global user experience. The ideal candidate needs to have experience building products and a firm understanding of web frameworks, APIs, databases, and multiple back end languages.
If you have a strong working knowledge of solving the challenges that impact both the front end and back end architecture and are hungry to learn, compassionate about your work and are familiar with the mentioned technical skills, we’d love to speak with you.
What you’ll do
- Building highly scalable distributed solutions that enable positive user experiences and measurable business growth
- Work with agile development methodologies, adhering to best practices and pursuing continued learning opportunities
- Ensure the performance, quality, and responsiveness of applications
- Collaborate with a team to define, design, and ship new features
- Help maintain code quality, organization, and automatization of application
- Architect and provide guidance on building end-to-end systems optimized for speed and scale
- Translate application storyboards and use cases into functional applications
- Identify bottlenecks and devise elegant solutions to improve the scope of functionality of the application
- Ensuring quality and performance as per expected specifications.
- Engage with inspiring designers and front end engineers as we create reliable APIs
What you need to have
TECHNICAL SKILLS
- Extensive experience with building web and mobile applications.
- Deep understanding of NodeJS with excellent debugging and optimization skills.
- Experience of designing and integrating RESTful API’s, client communication and product development.
- Understanding of unit/integration testing, deployment of applications and GCP is a plus.`
- Exposure to IMAP Protocol & mail related applications is a plus
- 2 or more years of working experience as a Backend Developer.
About the Role
The Dremio India team owns the DataLake Engine along with Cloud Infrastructure and services that power it. With focus on next generation data analytics supporting modern table formats like Iceberg, Deltalake, and open source initiatives such as Apache Arrow, Project Nessie and hybrid-cloud infrastructure, this team provides various opportunities to learn, deliver, and grow in career. We are looking for technical leaders with passion and experience in architecting and delivering high-quality distributed systems at massive scale.
Responsibilities & ownership
- Lead end-to-end delivery and customer success of next-generation features related to scalability, reliability, robustness, usability, security, and performance of the product
- Lead and mentor others about concurrency, parallelization to deliver scalability, performance and resource optimization in a multithreaded and distributed environment
- Propose and promote strategic company-wide tech investments taking care of business goals, customer requirements, and industry standards
- Lead the team to solve complex, unknown and ambiguous problems, and customer issues cutting across team and module boundaries with technical expertise, and influence others
- Review and influence designs of other team members
- Design and deliver architectures that run optimally on public clouds like GCP, AWS, and Azure
- Partner with other leaders to nurture innovation and engineering excellence in the team
- Drive priorities with others to facilitate timely accomplishments of business objectives
- Perform RCA of customer issues and drive investments to avoid similar issues in future
- Collaborate with Product Management, Support, and field teams to ensure that customers are successful with Dremio
- Proactively suggest learning opportunities about new technology and skills, and be a role model for constant learning and growth
Requirements
- B.S./M.S/Equivalent in Computer Science or a related technical field or equivalent experience
- Fluency in Java/C++ with 15+ years of experience developing production-level software
- Strong foundation in data structures, algorithms, multi-threaded and asynchronous programming models and their use in developing distributed and scalable systems
- 8+ years experience in developing complex and scalable distributed systems and delivering, deploying, and managing microservices successfully
- Subject Matter Expert in one or more of query processing or optimization, distributed systems, concurrency, micro service based architectures, data replication, networking, storage systems
- Experience in taking company-wide initiatives, convincing stakeholders, and delivering them
- Expert in solving complex, unknown and ambiguous problems spanning across teams and taking initiative in planning and delivering them with high quality
- Ability to anticipate and propose plan/design changes based on changing requirements
- Passion for quality, zero downtime upgrades, availability, resiliency, and uptime of the platform
- Passion for learning and delivering using latest technologies
- Hands-on experience of working projects on AWS, Azure, and GCP
- Experience with containers and Kubernetes for orchestration and container management in private and public clouds (AWS, Azure, and GCP)
- Understanding of distributed file systems such as S3, ADLS or HDFS
- Excellent communication skills and affinity for collaboration and teamwork
Roles and Responsibility
1. Looking after entire field operations
2. Coordinate with the sales and technical team to resolve the issues.
3. Take full ownership of keeping the designated clients to keep them hooked to the solution provided by the company.
4. Addressing customer inquiries, concerns and suggestions.
5. Detect repetitive issues and finding a relevant solution for that.
6. Work along with the tech team to fine issues w.r.t to the product and make it stable.
7. Analyze and summarise the day’s work and reporting it to the team manager.
8. Manage maintenance of equipment / devices and services.
Note:
- MUST OWN TWO-WHEELER WITH DRIVING LICENSE
- CANDIDATE WHO CAN JOIN IMMEDIATELY.
- FIXED TRAVEL REIMBURSEMENT.










