Business Development Manager-IT Service Sales

 Job Summary:

We are seeking a highly skilled and experienced ServiceNow Analyst to join our team. The ideal candidate will be proficient in managing the Configuration Management Database (CMDB) within ServiceNow, with a strong background in ServiceNow Discovery and Service Mapping. This role involves identifying and resolving Discovery errors, ensuring the accuracy and integrity of the CMDB, and contributing to the overall efficiency of our IT service management processes. The ServiceNow CMDB and Discovery Administrator will be responsible for helping define, implement and integrate multiple discovery sources to support the configuration management database (CMDB). ·

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CMDB Management:

 Maintain and manage the Configuration Management Database (CMDB) within ServiceNow.

 Ensure the accuracy and integrity of CMDB data, implementing best practices and standards.

 Regularly audit and reconcile CMDB data to maintain up-to-date and accurate information.

Discovery and Service Mapping:

 Work with support teams to ensure that the Discovery tool has the appropriate access and permissions to capture configuration information.

 Perform day-to-day administration of the ServiceNow Service Mapping/Discovery tool, including mapping additional defined business services into the tool and updating discovery configurations for deeper network penetration.

 Assist the CMDB Administrator with developing and maintain the technical design of the ServiceNow CMDB to meet the current and anticipated scope and maintain CMDB integrity to effectively support other ITSM processes such as Incident Mgt., Change Mgt., and Asset Mgt.

 Implement data governance through identification rules and configuration of multiple discovery sources that populate the CMDB.

 Strong hands-on experience in optimizing discovery, tailoring patterns and development.

 Validating discovery results and troubleshooting as required

 Assist the CMDB Administrator team with designing, deploying, and managing ServiceNow Service Mapping solutions for both on-premise and cloud resources, including schedules, credentials, and mid-servers  Define, create, and manage Service Mapping infrastructure, including patterns.

 Work with support teams to identify, investigate and resolve Service Mapping issues, ensuring that Service Mapping is performing as expected.

 Assist in creating and maintaining Service Mapping-related documentation, aligning with other methods of populating the CMDB. General/Admin

 Assist with tasks related to implementing the ServiceNow application.  Document procedures for the discovery, configuration management functions

 Assist in developing, modifying, and configuring reports, dashboards, and outputs associated with the change, configuration, discovery, and mapping functions.

Qualifications:

1. Over 5+ years of working experience in ServiceNow

2. 3+ years' experience implementing, administering and optimizing ServiceNow Discovery and additional discovery tools

3. Solid understanding of Configuration Management practices and principles

4. Experience implementing ServiceNow Service Mapping

5. ITIL foundations certification preferred

6. Strong ability to effectively communicate (oral and written) with multiple levels of the organization (internally and externally)

7. Effectively working under accelerated deadlines and working independently to complete objectives

8. Experience working in a team-oriented, collaborative environment with good interpersonal skill

9. Ability to translate business requirements into technical specifications and design.

10. Self-starter, positive attitude, and ability to problem-solve under minimal supervision

11. Intelligent, motivated, and competitive with a “roll-up-the-sleeves” and “get the job done” attitude

12. Ability to manage multiple simultaneous tasks within an open and interactive environment 

We are looking for a Fullstack Developer experienced with Fullstack JavaScript, Cloud and IoT solutions. For the agile development of our web, mobile, and cloud applications and IoT products, building efficient, reliable and scalable solutions. A hands-on coding role, where you will build and manage your own team.

Tasks:

• Development of modern JavaScript-based applications in the back-end
• Development, implementation and optimisation of innovative IoT products, web apps and new features
• Technical product design, solution architecture, specifications and implementation of Livello solutions
• Work with a cross-functional team to define, build, test, and deploy universal applications
• Version control with Git is part of your daily work and continuous integration
• Ensure the implementation of technical standards, quality assurance and best practices.

Requirements:

• Bachelor's degree in Computer Science or comparable field of study
• 3-4 years experience in agile software development.
• Proficiency in Javascript, Node.js, TypeScript, Reactjs, Reactnative and Nest.js, MongoDB.
• Experience with GraphQL and docker as well as state management solutions (Redux, Saga)
• Experience with test and deployment automation (Gitlab, Fastlane, Jest).
• Experience with MongoDB or any equivalent Database.
• Ability to work cooperatively and independently, analytical thinking, willingness to lead and take on responsibility
• Fluent in English.

Nice to have:

• Experienced in IoT-to-Cloud managed services, Microservices, Kubernetes and Docker on GCP / AWS
• Knowledge of IoT device management and message brokers like AMQP or MQTT.

Benefits

• A responsible position in a fast-growing and highly innovative start-up
• An agile and diverse team with colleagues from all over the world, working with our main office in Germany
• English speaking open work environment, with flat hierarchies and short decision-making paths
• Advanced technology stack leveraging cutting-edge IoT hardware and software
• Creative freedom for own ideas, projects and personal development.

Position/Title: Senior - Talent Acquisition

Department: Human Resources

Employment Type: Full-time

Location: Mumbai

Shifts (if any): 10:00 AM - 7:00 PM (candidate should be flexible to work as per business requirement)

Experience: 5-10 years

This position is on 3rd party payroll.

About Aeries:

Aeries is a global services company providing technology, business Founded in 2012, Aeries Technology is a Nasdaq listed global professional services and consulting partner, headquartered in Mumbai, India, with centers in the USA, Mexico, Singapore, and Dubai. We provide mid-size technology companies with the right mix of deep vertical specialty, functional expertise, and the right systems & solutions to scale, optimize and transform their business operations with unique customized engagement models. Aeries is Great Place to Work certified by GPTW India, reflecting our commitment to fostering a positive and inclusive workplace culture for our employees.

For more information, log on to http://www.aeriestechnology.com 

Key Responsibilities:

1.      Non and IT Recruitment Strategy:

·  Develop a specialized recruitment strategy to attract top talent in the Non IT and IT sectors.

·  Stay updated on the latest IT and NON IT  developments to anticipate hiring needs.

2.       Candidate Sourcing and Engagement:

·  Identify potential candidates through various channels including job portals, networking events, and referrals.

·  Engage potential candidates with an understanding of technical requirements such as SAP, Oracle, cloud technologies, programming languages, and more.

3.       Stakeholder Collaboration:

·  Work closely with IT and Non IT department heads to define precise hiring needs and specifications.

4.       Candidate Assessment:

·  Conduct preliminary screening and technical assessments, ensuring candidates meet the technical and cultural fit for roles.

·  Coordinate technical tests and interviews with the respective teams.

5.       Market Intelligence:

·  Stay informed about market trends, competitive salaries, and benefits to attract and retain the best talent in the ERP and IT sectors.

6.       Process and Metrics Management:

·  Continually refine recruitment processes to enhance efficiency and effectiveness.

7.       Candidate Experience:

·  Ensure a seamless experience for candidates from the initial approach through the onboarding process.

·  Address any specific concerns related to ERP and IT roles.

Desired Minimum Qualification:

·  Bachelor’s degree

·  A minimum of [5 to 10] years of experience in talent acquisition with a focus on Non-IT and IT roles

·  IT technologies.

·  Proven track record in hiring for technical roles.

The Job responsibilities of the candidate shall include but not limited to the Job Description & to perform any other tasks/functions as required by the Company.

• Proficiency with React Native.
• Experience and Understanding of ES6 & JavaScript Concepts.
• Experience with React.js and Redux.
• Familiarity with native build tools, like XCode, Gradle Android Studio, IntelliJ
• Hands-on experience on Android, iOS platforms in creating Hybrid / Native applications.
• Has prior experience in creating bridging modules for React Native
• Understanding of the basic concepts of Android and iOS like Services, Background App Refresh, offline compatibility etc
• Hands on experience in Application Design and Development on React Native platform.
• Require knowledge of Version Control GIT.
• Understanding of Unit Testing, Debugging Methodology used in React Native Apps

• Team Members Handling Experience
• Perform checks on correct functionality of the app
• Work on bug fixing and improving application performance.
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency.
• Knowledge of React and the Javascript ecosystem
• Exposure to building ReactNative components in native iOS.
• Knowledge of Beacons and IOT will be value addition.

• 5 Days Working
• Competitive Salary.
• Knowledge-Based Hierarchy 
• Trending Technology Development
• Career Development Programs.
• Tremendous Scope of Responsibilities and KPIs Aligned with Individual and Organisational Goals.
• Exposure to working with a team size of 50+.
• Good Project Incentives and Rewards.
• Monthly Rewards and Recognition Program- Star Performer of the Month.
• Work-Life Balance.
• Fantastic Team Spirit with Creative, Fun and Open Office Work Culture.

• Support the entire application lifecycle (concept, design, test, release and support)
• Produce fully functional mobile applications writing clean code of for React Native Platform.
• Gather specific requirements and suggest solutions.
• Troubleshoot and debug to optimize performance.
• Design interfaces to improve user experience.
• Liaise with the development team to plan new features.
• Ensure new and legacy applications meet quality standards.
• Research and suggest new mobile products, applications and protocols.
• Stay up-to-date with mobile new technology trends.

As an ideal candidate, you should have proven experience in a highly technical field, such as software development, computer science, or engineering. Your ability to evaluate and analyze complex information is second to none, and you have a natural desire to help people understand things that are hard to understand.

• Develop comprehensive documentation that meets organizational standards
• Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content
• Write user-friendly content that meets the needs of the target audience, turning insights language that sets our users up for success
• Evaluate current content and develop innovative approaches for improvement

• Research, outline, write, and edit new and existing content, working closely with various departments to understand project requirements
• Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation
• Work with development and support leads to identify all documentation repositories, revise and edit, and determine the best solution for data compilation and centralized storage
• Research, create, and maintain information architecture templates that uphold organizational and legal standards, and allow for easy data migration
• Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation

• Bachelor’s degree in relevant technical field
• 1-3 years’ industry experience as an effective technical writer
• Proven ability to quickly learn and understand complex topics
• Previous experience writing documentation and procedural materials for multiple audiences
• Superior written and verbal communication skills, with a keen eye for detail
• Experience working with engineering to improve user experience: design, UI, and help refine content and create visuals and diagrams for technical support content

• Proven ability to handle multiple projects simultaneously, with an eye for prioritization
• Firm understanding of the systems development life cycle (SDLC)
• Previous software development experience

BOSON is a fast-growing startup in the technology innovation space. We build an AI based platform for the ecommerce domain. Our parent company Ergode is a bootstrapped company and is a potential Unicorn. Also, we have nearly 70+ technologists, from full stack developers, project managers, product managers, data scientists and devops engineers. We are expanding our core team and this role is specifically for the same. Along with working on latest technologies we also provide ESOP’s program for all our employees, and also have an open culture for growth and career development. We are seeking to hire Tech Lead who have experience with web-application development. You will be a part of a full-stack creative team that is responsible for all aspects of the ongoing software development from the initial specification, through to developing, testing and launching.

 Responsibilities:

●   Relevant experience working in client-facing role with software product companies for product roadmap, delivery management.

●  Highly experienced in developing, operating and tailoring Agile and Waterfall Software Development Life Cycle (SDLC) methodologies.

●  Develop metrics and reports to help the team understand its health and progress and to set goals.

●  Produce weekly status reports, manage risks and pro-actively partner with fellow PM's.

●  Technical acumen to capture, communicate and drive issues/blockers/risks to resolution.

●  Ability of work on multiple projects, driving coordination between engineering test networking.

●  Ability to write functional design document, use cases or orchestration diagrams.

●  Previous experience with Microsoft, Amazon AWS or cloud technology is huge plus.

Qualifications & Skills:

●  1.5 years of Project management, Client communication, People management.

●  If from a Cloud domain -- added advantage.

●  Past experience of hands-on programming with PHP/Java/Python/DBMS.

About the role:

We are looking for a highly motivated, highly energetic, results-driven Lead Generation Intern to join us.

As a Lead Generation Intern, you will be responsible for client prospecting; maintaining prospect database; fix meetings with prospects for the Sales team; and generating summarized reports of their key findings.

* Women wanting to start/restart their careers can also apply.

What we expect:

Must be qualified in BE/BCA/BTECH/BBA/MCA/MTECH

Candidates starting or pursuing MBA/PGDM/MMS Marketing preferred

Any prior experience in a customer-facing, lead generation, or sales role is preferred

Any experience of using CRM & social media tools will be useful

Experience of cold calling, writing cold email communication

What is in it for you?

We offer incentive pay-out on every deal closed from your converted lead

Certificate of internship completion

Our friendly yet focused approach to work promises a lot of fun times