Customer Experience Associate - Chat process

About the Company

India's most iconic Italian dining brand is expanding into the FMCG sector with an artisanal gourmet brand offering fresh pasta, sauces, cheeses, and more. After decades of success in Italian cuisine across India and overseas, this venture brings restaurant-quality products into homes with sophistication, authenticity, and quality at its core.

Job Description

We’re seeking a driven and detail-oriented Sales Manager to lead FMCG expansion across Modern Trade, Quick Commerce, HoReCa, and E-commerce (Amazon) channels. The ideal candidate will combine strong sales acumen with operational discipline, brand understanding, and team leadership to drive growth and profitability across verticals.

Key Responsibilities

Sales & Business Development

• Develop and execute sales strategies across Modern Trade, Quick Commerce, HoReCa, and E-commerce channels.
• Drive Quick Commerce tie-ups (Blinkit, Zepto, Swiggy Instamart, etc.) ensuring consistent fill rates, visibility, and on-time delivery.
• Expand and manage Modern Trade business – new tie-ups, branding opportunities, and store-level execution.
• Acquire and manage HoReCa accounts, ensuring strong partnerships and growth.
• Explore and onboard new retail store tie-ups and distributors to strengthen reach and market penetration.
• Maintain vertical-wise P&L accountability, ensuring profitability across all sales channels.
• Monitor and reconcile payment cycles as per company policy.

E-Commerce & Brand Coordination

• Oversee Amazon listings and catalog management, ensuring products are correctly priced, described, and optimized.
• Maintain online hygiene – accurate inventory, images, descriptions, ratings, and timely customer query responses.
• Coordinate with marketing for creatives, offers, product launches, and campaign rollouts.
• Identify and execute branding opportunities within partner stores and online marketplaces.

Team & Operations

• Conduct regular store and market visits to ensure visibility, placement, and compliance.
• Train, mentor, and develop the sales and promoter team to enhance performance and product knowledge.
• Maintain strong vendor relationships and ensure timely supply and collections.
• Collaborate with operations for smooth delivery logistics and minimal wastage.
• Provide market insights, competitor analysis, and category feedback to guide business strategy.

Qualifications & Requirements

• Bachelor’s Degree required; MBA / Master’s in Marketing preferred.
• 5–7 years of FMCG (Food) sales experience — experience in Modern Trade / E-commerce / Quick Commerce / HoReCa is essential.
• Strong leadership and team-building capabilities.
• Excellent communication, negotiation, and relationship management skills.
• Hands-on experience in Amazon / online retail operations preferred.
• Analytical mindset with sound knowledge of market trends, pricing, and brand visibility strategies

Job Summary:

We are seeking an experienced and highly motivated Senior Python Developer to join our dynamic and growing engineering team. This role is ideal for a seasoned Python expert who thrives in a fast-paced, collaborative environment and has deep experience building scalable applications, working with cloud platforms, and automating infrastructure.

Key Responsibilities:

Develop and maintain scalable backend services and APIs using Python, with a strong emphasis on clean architecture and maintainable code.

Design and implement RESTful APIs using frameworks such as Flask or FastAPI, and integrate with relational databases using ORM tools like SQLAlchemy.

Work with major cloud platforms (AWS, GCP, or Oracle Cloud Infrastructure) using Python SDKs to build and deploy cloud-native applications.

Automate system and infrastructure tasks using tools like Ansible, Chef, or other configuration management solutions.

Implement and support Infrastructure as Code (IaC) using Terraform or cloud-native templating tools to manage resources effectively.

Work across both Linux and Windows environments, ensuring compatibility and stability across platforms.

Required Qualifications:

5+ years of professional experience in Python development, with a strong portfolio of backend/API projects.

Strong expertise in Flask, SQLAlchemy, and other Python-based frameworks and libraries.

Proficient in asynchronous programming and event-driven architecture using tools such as asyncio, Celery, or similar.

Solid understanding and hands-on experience with cloud platforms – AWS, Google Cloud Platform, or Oracle Cloud Infrastructure.

Experience using Python SDKs for cloud services to automate provisioning, deployment, or data workflows.

Practical knowledge of Linux and Windows environments, including system-level scripting and debugging.

Automation experience using tools such as Ansible, Chef, or equivalent configuration management systems.

Experience implementing and maintaining CI/CD pipelines with industry-standard tools.

Familiarity with Docker and container orchestration concepts (e.g., Kubernetes is a plus).

Hands-on experience with Terraform or equivalent infrastructure-as-code tools for managing cloud environments.

Excellent problem-solving skills, attention to detail, and a proactive mindset.

Strong communication skills and the ability to collaborate with diverse technical teams.

Preferred Qualifications (Nice to Have):

Experience with other Python frameworks (FastAPI, Django)

Knowledge of container orchestration tools like Kubernetes

Familiarity with monitoring tools like Prometheus, Grafana, or Datadog

Prior experience working in an Agile/Scrum environment

Contributions to open-source projects or technical blogs

Rejolut is one of the award-winning fastest-growing emerging tech company which is working on leading technology like Blockchain, ML & AI, Complex mobile & web apps, IoT, etc.

The ideal candidate will be responsible for developing a highly scalable and secure code.

Responsibilities:-
- Able to take the Extreme Ownership of modules/product/projects
- Able to learn & implement new technology/framework/library at God Speed
- Able to come with an optimal solution for the business problem
- Can handle calls with the client & customer to know their feedback
- Writing clean code & able to dig into other's code or open-source code.

Desired Candidate Profile:-
- Good problem-solving skills are a must

- Expertise in Node.js development, Javascript (hands-on Experience )
- Exposure to developing APIs with Node JS
- Knowledge of Node.js and frameworks available for it such as Express, sails.js, StrongLoop, etc
- Knowledge of SQL and NoSQL database
- Knowledge of tools like Docker, Git, Postman, JSdocs, etc.
- Basic understanding of front-end technologies, such as HTML5, and CSS3
- Added advantage (Python or Ruby or Golang)
- Self-motivated and able to drive the team
- Good communication and interpersonal skills
- Experience in working in fintech is a plus

 How we are different 
 -We are a young and dynamic team who are obsessed with solving the business problem at scale.   

-We are a technology agnostic company that focuses more on finding the optimal solution to the business problem rather than technology.

 Why join us
 - We provide a huge learning curve. Spending 1.5-2 years with us will put you 3 years ahead in the career.
- We work only on cutting edge technology like React, React Native, Flutter, NodeJS, Python, Go, Svelte, ELM
- There are two technology Co-founder in the company who are pretty much hands-on and have earlier bult the Consumer application which is downloaded millions of times and are in leadership position in copanies like Samsung, Purplle, Loylty Rewardz.
- Get mentored by the best in the industry
- Flexible working hours
- Perks best in the industry

1. Need to have an understanding of Elastic Search, Kafka, mongo DB, etc.

2. Should have experience of Jupter noobooks, data bricks

3. Java, Pythons

4. Senior level, 5-10 years of experience

5. It is important they have those skills so that they can take over current work. There are codes written in both Java as well as Python. (Java is legacy but that is the main search engine code). So it will be counter-productive if engineers hired have experience in both.

6. Excellent communication, analytical, research, grasping skills

Title: Senior Java Developer

Location: Pan India/Remote work

Senior Java Developer

Functional Experience:

5+ years of work experience, bachelor's degree in computer science or a related field, develop applications for cloud computing, design, maintain and operate cloud systems/microservices and applications, keep cloud systems secure, fully tested and integrated with all the other products/applications, understand the language of business and develop to address the business’s needs.

Technical Skills Required:

Minimum 6 year of hands-on Java (including Java 11) programming; Experience and knowledge of open-source software, frameworks around server-side development in Java 11; wide and deep understanding of Java ecosystem, monitoring and diagnosis, Spring Boot.

Notice Period: 0-30 Days