Glint is India’s first hyperlocal company for autocare based out of Chennai. From providing doorstep car maintenance for our customers till working closely with India’s top unicorns. We’ve created a new category of car services with cutting-edge software and best-in-class operating procedures that enables hassle free car maintenance.
In the upcoming months, we have planned to launch our business in multiple cities in India. And also, are working closely with India’s top unicorns and building our other verticals.The upcoming months will be full of growth and finding the best potentials to grow faster with us.
At Glint, we believe in working in a collaborative environment. We practice flat hierarchy with more transparency and good flow of information.
We are currently looking for a Customer Experience Associate, Chennai.
Who are you at Glint ?
At Glint, you will be the customer champion who helps us to build better relationships with our customers and also play a vital role in building customer experience.
What will you do at Glint?
Customer Experience Associate will be the first point of contact to the customer of Glint. The customer experience associate should handle the customer relationship management and helps in retaining the customers in the customer through proper communication and resolution.
- Handling customer queries through inbound/outbound chat and phone calls.
- Exploration and fact finding - Converting business problems into metric driven statements, identifying underlying hypotheses and determining/creating metrics that will accurately represent the problem as well as the solutions.
- Benchmarking, Insights and recommendations - Consistently keeping an eye on the business metrics and variations in them to:
- Help stakeholders understand changes in the voice of customers/partners.
- Provide RCAs on hits and misses in business performances.
- Collaboratively work with the operation team.
What we’re looking for:
- Consistent performer who handles stressful situations and deadline pressures.
- Experience of 1 - 3 years of experience in customer support.
- Also, freshers with good communication and wanted to work in startup
- Candidates who have handled the non voice process will be preferred.
- Ability to work in a collaborative environment.
- Empathy with a knack for understanding what a customer really needs and why they need it
- Bachelor's degree in any discipline.
Skills we are looking for:
- Strong customer engagement skills
- Strong communication skills
- Very strong relationship skills
- Good problem solving and analytical skills
- Demonstrated ability to develop creative solutions
Shubham Vishwakarma
Full Stack Developer - Averlon
About Glint
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About Blackhawk Network
Blackhawk Network (BHN) delivers branded payment solutions through the prepaid products, technologies and network that connect brands and people. We collaborate with our partners to innovate, translating market trends in branded payments to increase reach, loyalty, and revenue. We reliably execute security-minded solutions worldwide. Join us as we shape the future of global branded payments.
Overview:
BHN Rewards is a platform for marketers to send & manage global e- gift campaigns like Amazon or Visa e-gift cards. Marketers love how BHN Rewards makes it easy to deliver
gifts to hundreds and thousands of recipients. BHN Rewards is the only integrated gifting partner for the top marketing & survey platforms - SurveyMonkey, Marketo, HubSpot,
and Qualtrics. BHN Rewards has also entered into Employee rewards with our recent launch of BHN Rewards for the Microsoft Teams App.
BHN Rewards was acquired by Blackhawk Networks in August 2021, the global leader in
rewards and incentives.
At Blackhawk Network, we shape the future of global branded payments through prepaid products, technologies, and networks that connect brands and people. Our collaborative innovation and scalable, security-minded solutions help our partners to increase reach, loyalty, and revenue. We believe our future holds great things for Blackhawk Network and its partners. We believe that together, we can shape the future. Our beliefs? Win as one team, be innovative, have global excellence, and be inspiring! Blackhawk is a multi-billion dollar US-based corporation, with headquarters in Pleasanton, California, and offices in over 28 countries.
So, what are you waiting for? Shape your career and join our global network
Responsibilities
▪ Expertise in API testing and experience in working with API based applications
● Expertise and experience in designing Automation Frameworks from scratch
● Strong in Web Services Automation
● Technical expertise in building effective testing frameworks that are highly scalable and reusable. (Karatelabs.io)
● Programming Fundamentals: Proficiency in a programming language, understanding of data structures and algorithms, and knowledge of object-oriented programming principles. (Java and Javascript)
● Software Development Lifecycle: Familiarity with the software development process, agile methodologies, and version control systems.
● Problem-Solving and Analytical Skills: Ability to analyze and solve complex problems, logical reasoning, and troubleshooting skills.
● Database and Data Management: Understanding of relational databases, SQL, and data modeling concepts.
● Web Development: Familiarity with HTML, CSS, JavaScript, and web development frameworks for building web applications.
● Communication and Collaboration: Strong communication skills, ability to work in a team, and willingness to learn and adapt to new technologies.
Qualifications
▪ 1-2 years of experience with Bachelor’s degree in Computer Science
▪ Excellent communication skills
▪ Love for learning new things - Curiosity and grasping abilities
▪ Expert coding and design skills
▪ Thorough understanding of Software Development Life Cycle and Quality methodologies
▪ Experience working with agile/scrum-based teams
▪ Organized, focused on building, improving, resolving and delivering
Java
NodeJS (Node.js)
React.js
Angular (2+)
AngularJS (1.x)
MongoDBQuoality- A Modern Operating Infrastructure for Hospitality Businesses to help them improve the guest experience and generate additional revenue.
Launched in 2021, Quoality is a Hospitality Tech company backed by a US-based Newchip Accelerator. Our mission is to equip businesses with the tools they need to grow.
By providing tools, insights, and education with minimal effort on the business's part, the barrier to making actionable business decisions is lowered dramatically. Everything we do is driven by this mission. Everything we do needs to positively answer the question, "Does this help businesses grow?"
Product Demo: https://www.youtube.com/watch?v=gKklkRYKkC4" target="_blank">https://www.youtube.com/watch?v=gKklkRYKkC4
Quoality Blogosphere: https://medium.com/quoality" target="_blank">https://medium.com/quoality
🙋♀️ The role & what we are looking for:
Oh, this is our favorite part. We’ve seen companies that write 'templatized' BS for this section; stuff that’s never followed in reality.
Not us. Here are some of our core values to give you a sense of who we are as a team:
- First and foremost, we’re super transparent. We all know what everyone’s working on, how’s the company doing, and the whole shebang.
- We’re all super chill.
- Work time ain’t playtime. We take our work very seriously. We’re a small bunch on a mission to change the guest experience in the hospitality industry, once and for all.
- Deadlines are a thing for us. We are super punctual.
- We know what we are working on and aren’t clueless.
- We’re more friends than colleagues.
- Monthly 1:1s with the founders where you can directly share & receive feedback.
Not convinced yet? Okay, here’s the fun stuff:
- Flexible leave policy. Yeah, it’s truly flexible. We trust you.
- We have a flexible remote work policy in India. Work from the beautiful beaches of Goa or the stunning mountains of Manali, and we’re all good.
- Annual workstations at exotic destinations. Subject to change and hitting milestones.
- Allowances to choose your coworking space (if you want), courses & any tool that you think is beneficial to succeed in this role.
📄 The role & what we are looking for:
🧑💻 Responsibilities:
- Write code that will impact the businesses of thousands of hotels, hostels, and vacation homes across the globe.
- Collaborate with Frontend to spec, write, test, and deploy API endpoints.
- Implementation of a robust set of services and APIs that work on our data pipelines.
- Build all support infrastructure to scale our data delivery pipelines - endpoints, security, logging, messaging.
- Product development activity includes data querying from our various stores, real-time analytics, and ML algorithms.
- Developing & Integrating of the front-end and back-end aspects of the web application
- Optimization of the application for maximum speed and scalability.
- Brainstorm features with the product team and guide decisions based on your knowledge of the codebase.
- Take full ownership of the module starting from architectural and design decisions to shipping.
- Like the work you do, enjoy collaborating with your coworkers, communicate as much as you can, and have fun.
✅ Must Haves:
- 2+ years of relevant work experience
- You are well versed in building scalable, understandable, and testable code with an eye toward maintainability.
- You have a good understanding of multi-process architecture and the threading limitations of NodeJs and ReactJs.
- Understanding of fundamental design principles behind a scalable application.
- You have good knowledge of relational databases as well as key-value databases and are capable of designing scalable database models based on the product requirements.
- Familiarity with REST API development standards, protocols (HTTP, WebSockets and more), and GraphQL.
- Understanding differences between multiple delivery platforms (such as mobile vs, desktop), and optimizing outputs.
- You possess strong computer science fundamentals: data structures, algorithms, distributed systems, and information retrieval.
- You’re comfortable picking up new stacks and choosing the right tool to get the job done.
- You are open to learning new stuff and avoiding internal politics. (super important).
- You are humble, kind, and open to feedback. (super duper important).
❕Bonus:
- Entrepreneurial spirit, Product Thinker, and ‘Can-Do' attitude.
- Passionate about leveraging technology for supporting product delivery in the Hospitality space.
- The operating style is suited to working in a startup environment, where teamwork and resourcefulness are highly valued.
- Excellent leadership skills, including the ability to manage multiple assignments at a time.
🤙 What's the interview process like?
Yes, we do have a process, and it’s simple.
- Step 1: You apply for the job.
- Step 2: Quick intro call with the founders.
- Step 3: Solve an assignment.
- Step 4: A round where we evaluate your assignment along with you.
- Step 5: One round of interviews to gauge if you are a good culture fit.
- Step 6: Job Offer (contingent on the above steps).
- Step 7: Welcome to the Quoality! 🙂
So, think we’re a good fit? Then let’s roll.🤘
AngularJS (1.x)Angular (2+)React.jsNodeJS (Node.js)MongoDBThe ideal candidate will be responsible for designing, developing, testing, and debugging mobile applications for the company. Using MERN, this candidate will be able to translate user and business needs into functional frontend design.
Responsibilities
● Integration of user-facing elements developed by front-end developers with server side logic
● Writing reusable, testable, and efficient code
● Design and implementation of low-latency, high-availability, and performant applications
● Implementation of security and data protection
● Integration of data storage solutions using Mongo DB Atlas.
● Designing, developing, and testing UI for mobile applications
● Build reusable code and libraries for future use
● Accurately translate user and business needs into functional frontend code
● CI/CD using fast lane is a plus.
● Worked on Splashscreen, Animation, AsyncStorage, Axios, Redux with thunk, standard code
structure with reusable components (must).
● Must have worked with React navigation.
● Worked on native features (Android/ios) (image and video capture using react-native-camera,
pick image and video file from gallery using any react native picker)(must)
● Good understanding of Javascript basic concepts.
● Working with Typescript is a plus.
● Good understanding of react native bridging and developing native modules (android & iOS) if
required.
● Good understanding of flexbox for UI design.
● Hands-on experience working with Redux.
● Must have an understanding of building reusable higher order components (HOCs).
● Must have experience using crashlytics for crash and error logging.
Skills And Qualifications
● Strong proficiency with JavaScript.
● Knowledge of Node.js and Express.
● Understanding the nature of asynchronous programming and its quirks and workarounds.
● Basic understanding of front-end technologies, such as HTML5, and CSS3
● Understanding accessibility and security compliance.
● User authentication and authorisation between multiple systems, servers, and environments.
● Integration of multiple data sources and databases into one system
● Understanding fundamental design principles behind a scalable application
● Understanding differences between multiple delivery platforms, such as mobile vs. desktop, and
optimising output to match the specific platform
● Creating database schemas that represent and support business processes
● Implementing automated testing platforms and unit tests
● Proficient understanding of code versioning tools, such as Git
● Working with other front end developers working on frameworks such as PHP and React Native.
● Bachelor's degree or equivalent in Computer Science
● 2+ years' experience in backend development
● Familiarity using Scrum/Agile development methodologies.
● Bachelor's degree or equivalent in Computer Science
● 2+ years' experience in React Native frontend development
● Familiarity using Scrum/Agile development methodologies
● Experience building user interactive mobile applications
● Must be familiar with version control tools like Git.
● Must be familiar with the process for deploying an application on Playstore and AppStore.
● Knowledge of Backend Technologies of Mongo DB and Node.js will be considered as a plus.
Job Types: Full-time-Permanent
Role: Software Developer
Industry Type: IT-Software, Software Services
Role Category: Programming & Design
- 9+ years of experience in enterprise web application design and development with 4+ years of experience as an automation architect.
- Experienced in technology stack selection and the definition of solution, technology and integration architectures for small to mid-sized applications and cloud hosted platforms
- Strong understanding of various design and architecture patterns
- Experience in implementing and governing software engineering processes, practices, tools and standards for development teams
- Experience of setting up and operating the DevOps and automation infrastructure for continuous integration and delivery
- Full SDLC experience leveraging Agile, TDD and BDD for building and rolling out highly transactional and highly available platforms hosted on premise and on the cloud
- Proficient in effort estimation techniques
- Must be hands on technology and able to troubleshoot critical issues in design or code
- Experience in Mobile Applications automation using SeeTest, Appium
- Strong hands-on experience of designing and developing technology frameworks and micro-services, APIs, REST Web Services, leveraging Java and open source technology stack (i.e. Java, JavaScript, Node.js/ Angular.js/ React.js, Spring Bot, Non-blocking Java, etc. )
- Hands on experience with JBehave, Cucumber, TestNG, Extent Reports
- Strong design, development and performance tuning skills on at least two or more databases such as Oracle, SQL Server, NOSQL and NewSQL (e.g. PostgresQL, Cassandra, Mongo DB, Cosmos DB, MySQL etc.)
- Experience on enterprise architecture patterns and a couple of past examples of architecting high availability, scale and performance applications
- Strong experience with code review and evaluate the architecture as well as design towards a set of business and technology goals
- Experience with SonarQube code coverage and code quality
- Experience with Cypress JavaScript automation
- Experience on command prompt tools like Shell Script, UNIX
- Hands on experience on Cloud stacks (AWS preferred)
- Hands on experience with standalone applications automation using UFT, LeanFT and VB Script
- Knowledge of principles on code quality, distributed applications, TDD & test automation, self-monitoring applications, refactoring and technical debt
- Responsible for planning and executing SAP Implementation / Development / Support activities regarding SAP Finance and Controlling (FI-CO) specifically in the Treasury module.
- Understand client requirements, provide solutions, functional specifications and configure the system accordingly.
- Ability to create presentation/workshop decks for Blueprint that need to be conveyed and be able to present them to the client.
- Ability to create Process Flows in Microsoft Visio’s for the client’s proposed business processes.
- Ability to create Process Definition Document / Design Document (PDD), Business Design Documents (BDD) and Business Process Procedure (BPP) for the solutions provided.
- Ability to configure SAP FI-CO (Finance and Controlling) Treasury module and deliver work products / packages conforming to the Client's Standards & Requirements.
- Strong configuration hands on experience in FI - Treasury module.
- Integration of the FI-Treasury module with other SAP modules and with external applications.
- In addition to the above the candidate should have been involved in the following during the life cycle of SAP implementation:
- Unit Testing, Cycle Testing
- Integration Testing
- User Manual Preparation
- User Support activities
- Exposure to ASAP and other structured implementation methodologies
- Regularly interact with the onsite team/client
- Provide status updates in daily/weekly conference calls
- Maintain cordial relationship with onsite team/client
Skills/Experience Requirements:
- 3 to 6 years of functional domain experience and 3 to 6 years of working on the FI-CO module in SAP implementation projects
- Minimum one end-end implementation experience in version 4.7 upwards. ECC 6 would be a plus
- Hands on experience in configuring / defining the following in the FI-Treasury module:
- Cash Management
- Cash Position
- Liquidity forecast
- Fixed Term deposits
- Forward rate agreement
- Trading with fixed & variable bonds & stocks
- Cross currency interest swap
- Creation, Execution, Processing, Posting & settlement of the above orders
- Should have good written and oral communication skills
- Must be a good team player
- Familiarity on the basic business processes with the following
Functional Areas:
- SAP FI - GL/AP/AR/AA
- SAP CO - CC/PA/IO
NICE TO HAVE
- SAP Certification on FI-Treasury Module
- Used Solution Manager in the implementation
- Worked on integration with other ECC modules
- Training / Awareness on Net Weaver Components
- Team Leading Experience would be added advantage
- Exposure to interfaces like ALE/IDOC or EDI/IDOC with little technical knowledge
Django
Python
Javascript
Git| Open Edx | |
| 1 | Hands on experience on Open edX framework |
| 2 | • A Minimum of 2 years is required on handling Open edX project with overall experience of 4 to 6 Years. |
| 3 | • The Candidate must have developed and deployed open edX based applications and platforms. |
| 4 | • Real-world experience with web development frameworks like Django |
| 5 | • Ability to code front to back with JavaScript, Python, or other server-based programming languages |
| 6 | • Hands-on experience on Git, Slack, Trello |
| 7 | • Should have experience in deploying scalable software applications to AWS or equivalent |
| 8 | • At least 2 years of related experience with React, Webpack, or other modern JavaScript frameworks. |
| 9 | • Experience building static websites and single-page applications, experience with architecture and solutions |
| 10 | Good hands on experience in docker |
| 11 | • Understanding of MOOC (Massive open online course) Architecture Integrating with the third-party apps using LTI/QTI - Significant hands on experience in installation and configuration of OpenEdx as an application, managing users and roles and managing multiple tenants in an instance |
| 12 | • Experience in customizing OpenEdx as a product around creating plugins, integrating with third party apps using LTI' |
| 13 | • Theming and Branding, Multisite, Certificates, SAML, Basic Reporting (grades, enrolments) |
| 14 | • Experience in Open edX mobile app with branding and analytics set up |
| 15 | • Experience with DevOps will be added advantage |
- Accomplishes department objectives by managing staff; planning and evaluating department activities.
- Maintains staff by recruiting, selecting, orienting, and training employees.
- Ensures a safe, secure, and legal work environment.
- Develops personal growth opportunities.
- Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results.
- Coaches, counsels, and disciplines employees.
- Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.
- Establishes strategic goals by gathering pertinent business, financial, service, and operations information.
- Defines objectives, identifies and evaluates trends and options, chooses a course of action, and evaluates outcomes.
- Accomplishes financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.
- Maintains quality service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, and recommending system improvements.
- Contributes to team effort by accomplishing related results as needed.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon