Customer Experience Associate - Chat process

Company Overview : NWAY Technologies Pvt. Ltd. is a leading provider of Enterprise Resource

Planning (ERP) solutions, dedicated to helping Construction and Infrastructure companies

streamline their operations, enhance productivity, and drive growth. With 16 years of expertise

in delivering tailored ERP solutions, our company has established itself as a trusted partner for

businesses seeking to optimize their processes and stay ahead in today's fast-paced digital

landscape.

Job Summary:

We are seeking an experienced Senior Technical Recruiter with 8-10 years of hands-on

experience in technical recruitment to join our dynamic recruitment team. The ideal candidate

will possess a deep understanding of IT-related technologies and have a proven track record of

successfully closing positions across various technical profiles. This role is critical in driving our

talent acquisition strategy and ensuring alignment between recruitment efforts and team

objectives.

Note: Preference will be given to candidates with experience in ERP companies.

Position Details:

• Job Title: Senior Technical Recruiter – TEAM LEAD

• Qualification: MBA, BBA and other HR related certifications.

• Experience: 8-10 Years

• Location: Indore (on-site)

• Reports to: Director or HR

• Work Mode – Work from office

Roles and Responsibilities:

1. End-to-End Recruitment:

Manage the full recruitment lifecycle, from sourcing to offer negotiation, ensuring a

seamless process.

2. Technical Sourcing:

Utilize advanced sourcing techniques to identify and engage top talent in IT-related

fields.

3. Collaborate with department heads to design and create comprehensive job

descriptions for various roles across all departments, ensuring alignment with

organizational goals.

4. Utilize headhunting techniques to identify and engage passive candidates, ensuring a

diverse and highly qualified talent pool.

5. Candidate Assessment:

Conduct in-depth technical interviews and assessments to evaluate candidates’ skills

and fit for roles.

6. Collaboration with Hiring Managers:

Partner with hiring managers to understand their specific needs and develop targeted

recruitment strategies.

7. Pipeline Management (Good into Backup planning’s):

Build and maintain a robust talent pipeline for current and future technical positions.

8. Closing Candidates:

Effectively negotiate offers and address candidate concerns to ensure successful

closures.

9. Develop tailored recruitment strategies for each department based on the unique

needs and challenges of their respective profiles.

10. Data-Driven Decision Making:

Analyze recruitment metrics to track performance and identify areas for process

improvement.

11. Market Research:

Stay updated on industry trends, competitor activities, and emerging technologies to

refine sourcing strategies.

12. Collaboration with HR Teams:

Work closely with HR teams to align recruitment strategies with overall organizational

goals and culture.

13. Collaboration with Consultancies: Collaborate with external consultancies and

recruitment agencies to enhance sourcing strategies and broaden the talent pool for

technical positions.

14. Build strong relationships with candidates to maintain a positive candidate

experience.

15. Support employer branding initiatives to enhance Nway Technologies' presence in

the job market.

Qualifications:

• Bachelor’s or Masters degree in Human Resources, Business Administration, or a related

field.

• 8-10 years of experience in talent acquisition or recruitment, preferably in a technology

focused environment.

• Strong understanding of recruitment best practices and labor market trends.

• Excellent communication and interpersonal skills.

• Ability to manage multiple priorities in a fast-paced environment.

• Proficiency in using Applicant Tracking Systems (ATS) and recruitment tools.

• Strong analytical and problem-solving skills.

Employee Benefits:

• Health Insurance.

• Optional leave policies.

• Work-life balance.

As a Frontend Engineer with a focus on Next.js and React, you will play a crucial role in crafting and delivering exceptional user experiences for our users.

Position: Frontend Engineer (Next.js/React)

Location: Hyderabad

Type: Full-time

Job Overview:

We are seeking a skilled Frontend Engineer with a strong foundation in Next.js and React to join our talented development team. The ideal candidate will have a passion for creating visually appealing and highly functional web applications. As a Frontend Engineer, you will collaborate closely with designers and backend developers to bring our products to life while ensuring the best possible performance and user experience.

Responsibilities:

Develop user-facing features and components using Next.js and React

Collaborate with UI/UX designers to translate design mockups into responsive web applications

Optimize applications for maximum speed and scalability

Participate in code reviews, ensuring code quality, performance, and adherence to coding standards

Collaborate with backend engineers to design and integrate RESTful APIs and GraphQL endpoints

Identify and address performance bottlenecks and troubleshoot UI issues

Stay up-to-date with the latest frontend development trends and best practices

Contribute to architectural decisions and technical discussions

Mentor junior developers and provide guidance on best practices and coding techniques

Qualifications:

Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent work experience)

2 to 3 years of professional experience in frontend development

Proficiency in Next.js and React.js is a must

Strong understanding of HTML5, CSS3, and JavaScript (ES6+)

Experience working with RESTful APIs and GraphQL

Familiarity with version control systems such as Git

Solid understanding of responsive and mobile-first design principles

Experience with state management libraries (e.g., Redux, MobX) is a plus

Knowledge of build tools like Webpack and Babel

Excellent problem-solving skills and attention to detail

Strong communication and collaboration skills

Ability to work independently and as part of a team in an agile environment

Portfolio of past projects demonstrating frontend expertise is a plus

Benefits:

Competitive salary and performance-based bonuses

Comprehensive health, dental, and vision insurance

Collaborative and inclusive company culture

Opportunity to work on cutting-edge projects with a talented team

Content Writer Job Description: Blockchain’s marketing team seeks a content writer who understands web writing, SEO best practices, and brand-centered storytelling. They will craft various content types — including website copy, blog posts, social posts, and product descriptions — that address our target audiences and promote our brand.

They will research industry topics and trends, optimise content for organic search, revise and edit pieces, and collaborate with other writers and marketers to ensure brand consistency.

Ideal candidates will be creative, strategic, detail-oriented, and able to meet deadlines.

Objectives of this role

● Produce quality writing that connects with target audiences, boosts engagement, and enhances brand awareness

● Promote Chaintech's mission and vision through explicit, compelling content

● Generate pitches based on current events and market trends

● Increase website traffic by following SEO best practices

● Complete writing assignments within project specifications and deadlines

● Market products and services through blog posts, ebooks, email, and more Responsibilities

● Write content that promotes our products and services

● Conduct in-depth research and convey findings with accuracy

● Revise and edit content before publication

● Stay current on marketing and general industry trends to augment content development

● Work with content strategists to build editorial calendars

● Collaborate with team members to ensure alignment and consistency in branding, style, and messaging

Skills and qualifications

● Exceptional written communication skills

● Impeccable use of grammar, punctuation, and spelling

● Strong attention to detail

● Ability to meet tight deadlines

● Creative and strategic thinking skills

● Proficiency in web-based research and SEO best practices Preferred

Qualifications

● Proven experience as a content writer or copywriter

● Ability to collaborate with other writers and receive and give feedback ● Compelling writing style, voice, and tone

● Experience using content management systems

● Positive attitude and a willingness to learn

● Portfolio of relevant writing sample

Hello! If you truly love and enjoy social media, we want you! We are looking for a creative and fun social media manager who can help us create brand awareness for our clients. Here’s what you’ll do if you end up being a part of our team:

• 🤔 Research and build strategies: You will assist the Marketing team in understanding the brand’s needs to come up with a plan and direction for their social media.
• 💡Ideation: Based on the strategy, you’ll help ideate campaigns for platforms like Instagram, Twitter, LinkedIn and Facebook.
• ✍️ Writing and Editing: Writing crisp, clear, and witty posts and captions.
• 👩🏻‍💻 Creating and Publishing: Help design posts or edit templates on Canva and schedule them for posting.
• 👀📱 Looking out for trends: Being mindful of what’s happening in the world and using it to create brand awareness.
• 🧐 Analysis: Help us reflect on the growth we have on each platform every month.

If you:

• Find this interesting and are over 18 years of age
• Know English and Hindi fluently
• Love social media or can tolerate it enough to create for social media
• Love to write and know how to use Grammarly well
• Know how to use Excel, Word, Google Docs, Canva, Figma (and all social media platforms)
• Have a laptop, phone and an internet connection
• Are curious about trends and willing to learn on the go
• Have a minimum of 1 yr of experience in creating content and handling Social Media

Then we’d love to meet you! Please apply :)

What we’ll offer:

• A competitive salary.
• Remote work. Work in your shorts, we don’t mind.
• Lesser meetings. This meeting could have been an email said no one ever at our workplace.
• A learning space. We’ll help you learn and navigate the basics of marketing from building strategy to delivering results.
• Open communication and great conversations. There’s no hierarchy of communication or gatekeeping of creative ideas. If you have something to share, just call/text/mail, whatever you like.

Role Description

Location - Bangalore / Remote/WFH

This is an equity-only role.

We are looking for a young but mature mindset with highly skilled Chief Technology Officer (CTO) to provide sound technical leadership in all aspects of the business. This person will be added as a Co-founder in the Team.

CTO should be able to take technical decision and having a Strategic thinking mindset with strong business acumen. We expect you to be well-versed in current technological trends and familiar with a variety of business concepts.

You will work directly with the CEO and will act as both a technology and business expert, making decisions that will impact the current and future operations of the company. If you are self-motivated, emotionally strong, enjoy challenges and have a never give-up approach, we’d like to meet you.

CTO / Co- Founder Responsibilities

Lead the technology division with new-age technologies and processes

Build on the vision for the organization by technology

Identify new opportunities and develop products and processes in line with cutting edge technologies

Deploy, develop and implement solutions in a cost-efficient manner

Experience in building scalable products, platforms, and modern technologies

Experienced on the internet/ e-commerce industry, B2B platforms, start-up setups is a plus

Hands-on experience in digital initiatives, big data, mobile apps, AI & ML, analytics, and business intelligence solutions

Ability to convert data into usable modern technology-driven solutions

Experience or knowledge on AWS server side is required

Requirements

B.E / B.tech / Masters Degree in computer science or related field.

6+ years of working in a technological role is preferable but not mandatory

Experience working in an early-stage tech start-up will be a plus

A strong product sense and can build engaging tech for customers

Ability to conduct technological analyses and research

Deep knowledge of full-stack modern development practices (node.js, angular, java javascript, AWS, DS, react, etc.) Can work / learn and work on AI/ML

Have a proven understanding of best engineering practices for the full software development life cycle (SDLC), including coding standards, code review, source control, build, test, deploy, and operations

Experience in project management to ensure timely deliverables

Strong communication skills with the ability to present the technology vision confidently in a way that motivates others both internally and externally

we are looking for a Sr. Software UI Engineer to join us! You will design, develop, troubleshoot and debug software programs for software enhancements and new products. Develops software including operating systems, compilers, routers, networks, utilities, databases and Internet-related tools. Determines hardware compatibility and/or influences hardware design. If you have a track record in and a passion for software engineering, want to be part of a business that is growing—with great opportunities, and are ready for your next role, then please apply today.

• Manages day to day business of the operations department 
• Oversees operational processes while looking for improvement opportunities
• Anticipates & tracks operational risks and provides strategic solutions
• Works with sales teams to help set and meet daily and quarterly goals.
• Plays a significant role in long-term planning and implementing quality control processes.
• Works closely with COO on other special planning and departmental projects.
• Oversees and reports weekly, monthly, quarterly, and annual metrics.
• Collaborates with other back-office team members to ensure seamless business execution, reinforce positive morale, and uphold company values.
• Collaborates with transitions and onboarding team as needed.
  
  If you want accelerated growth & a steep learning curve, AskMisha is the place to be.